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Courtyard Ottawa Downtown


Hotel class 3.0 of 5
350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
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Reviews you can trust

87% Recommend
4.0 of 5 stars 73 reviews
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By trip type
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2 of 5 stars
nbcOntario_Canada   3 contributions
Ontario, Canada
Oct 31, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I am a seasoned business traveller and thought that I would give the Courtyard Marriott a try as the location, right in the Market, is an excellent one. I was sooooo disappointed. I was given a room on the 2nd floor - probably because I booked under a Federal Govt rate. Fair enough. But for $149 plus taxes a night,... more

Management response from
Denise Breau, Cluster Director of Sales & Marketing

Thank you for taking the time to post your feedback on your stay with the Courtyard by Marriott Ottawa. It is the feedback we receive from our guests that assist us in improving the services we provide. I was extremely disappointed to read your comments and ask that you please accept my sincere apologies for the less than satisfactory stay...

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5 of 5 stars
caber75   1 contribution
toronto
Oct 25, 2009 | Trip type: Family
1/1 found this review helpful

We have stayed at the courtyard several times over the past few years, amazing location. I travelled with my three young children, we never took our car out once. Everything is within walking distance, the art gallery, parliament, shopping and the all famous By-ward market (excellent for the constant snacking). The staff are amazing, very professional and were never impatient... more

Management response from
Denise Breau, Cluster Director of Sales & Marketing

Thank you for taking the time to post your feedback on your stay with the Courtyard by Marriott Ottawa. We are always pleased to hear when our guests return to the hotel on a regular basis. Your feedback will be shared with the staff as we always enjoy celebrating their success. We are very proud of all of our staff...

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4 of 5 stars
1CanadianGirl   1 contribution
Toronto Ontario
Oct 19, 2009 | Trip type: Couples
1/1 found this review helpful

This is the second time we've stayed at this hotel and would stay here again. Our rate included a full breakfast buffet with eggs made to order, lots of variety and healthy choices. The hotel is near the Byward Market and many great eateries, close to shopping and a short walk to Parliament Buildings and the Rideau Canal. The lobby... more

Management response from
Denise Breau, Cluster Director of Sales & Marketing

Thank you for taking the time to post your feedback on your stay with the Courtyard by Marriott Ottawa. Your feedback will be shared with the staff as we always enjoy celebrating their success. I am glad to hear you were able to book a package including breakfast. I personally happen to love the breakfast at the Courtyard and look...

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2 of 5 stars
scrapyardnow   16 contributions
Warrington
Oct 6, 2009 | Trip type: Friends getaway
1/1 found this review helpful

Arrived in Ottawa after a long drive from Quebec in the rain and arrived at the hotel, first impressions were not good, the area looked scruffy and the hotel looked tired and dated from the outside. The reception staff were excellent, as they always are and we parked the car in the car park at the front, hoping it'd still... more

Management response from
Denise Breau, Cluster Director of Sales & Marketing

Thank you for taking the time to post your comments on tripadvisor about your visit with us. It is the comments and reviews from our guests like yourself that helps us improve upon our product and service. I was extremely disappointed to read your comments and ask that you please accept my sincere apologies for the less than satisfactory stay...

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4 of 5 stars
Floridafan039   1 contribution
UK
Oct 4, 2009 | Trip type: Couples
1/2 found this review helpful

Having stayed in 4 Canadian hotels on this trip we both voted this one as having the most comfortable beds - king sized. The location is brilliant and the staff very helpful. We arrived early and asked if they could mind our bags until check in time but they were kind enough to check us in. Loads of eateries around... more

Management response from
Denise Breau, Cluster Director of Sales & Marketing

Thank you for taking the time to post your feedback on your stay with the Courtyard by Marriott Ottawa. Your feedback will be shared with the staff as we always enjoy celebrating their success. We are very proud of all of our staff members and their focus on customer-service. We feel it is what brings our guests back to the...

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5 of 5 stars
travelin4work   1 contribution
chicago
Sep 27, 2009 | Trip type: Business
1/1 found this review helpful

We arrived very late in Ottawa from Chicago and it was great to have friendly faces at the Hotel. We were checked in with great efficiency, welcomed and asked several times if there was anything they could do make our stay a 5 star stay. The night security was wonderful and a comfort for 2 women traveling alone at arriving... more

Management response from
Denise Breau, Cluster Director of Sales & Marketing

Thank you for taking the time to post your feedback on your stay with the Courtyard by Marriott Ottawa. Your feedback will be shared with the staff as we always enjoy celebrating their success. We are very proud of all of our staff members and their focus on customer-service. All of our staff members work hard to be knowledgeable giving...

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5 of 5 stars
cohentate   1 contribution
Kingston
Sep 27, 2009 | Trip type: Solo travel
0/1 found this review helpful

This hotel is located in the heart of the downtown, close to the wonderful market, varied eateries and of course the Parliament Buildings of the Nation's capitol. My stay in Ottawa was enhanced by this clean, hospitable hotel. The staff were pleasant and went out of their way for the traveller. more

Management response from
Denise Breau, Cluster Director of Sales & Marketing

Thank you for taking the time to post your feedback on your stay with the Courtyard by Marriott Ottawa. Your feedback will be shared with the staff as we always enjoy celebrating their success. We are very proud of all of our staff members and their focus on customer-service. We feel it is what brings our guests back to the...

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4 of 5 stars
BTT   19 contributions
Los Angeles
Sep 25, 2009 | Trip type: Business

It's right at the center of the market. We arrived Thursday night around 1pm and we hit traffic. There were probably 20 bars and even a Mideastern eatery still open. Great place for night life in Ottawa and walking distance to the Parliament Hill. Same time, it's a bit noisy for our rooms facing the street. If you want to... more

Management response from
Denise Breau, Cluster Director of Sales & Marketing

Thank you for taking the time to post your feedback on your stay with the Courtyard by Marriott Ottawa. It is the feedback we receive from our guests that assist us in improving the services we provide. The Byward Market is a thriving, bustling community, day or night, from the farmers market to the wonderful variety of restaurants. Requests can...

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3 of 5 stars
FlyNavyCincinnati   13 contributions
Cincinnati
Sep 22, 2009 | Trip type: Business, Solo travel

The hotel is located within walking distance of several restaurants and the local market place. I was a little concerned when I first arrived when a homeless guy tried to hit me up for money in the hotel parking lot. That being said, I felt relatively safe in the hotel. The rooms were relatively clean, but nothing spectacular. The staff... more

Management response from
Denise Breau, Cluster Director of Sales & Marketing

Thank you for taking the time to post your feedback on your stay with the Courtyard by Marriott Ottawa. It is the feedback we receive from our guests that assist us in improving the services we provide. I was concerned with your first experience of the hotel when you arrived. As you know, the Byward Market is a thriving, bustling...

statiesfied
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5 of 5 stars
Sarah3Victoria_BC   1 contribution
Victoria, BC
Sep 14, 2009 | Trip type: Business

we spend one night , we arrived very early ,they let us put our luggage in storage. then we come back and asked for earlier check in , no problem , very friendly stuff and the next day we were allowed to stay a bit longer without charge . the room was good size and clean, everything was there what... more

Management response from
Denise Breau, Cluster Director of Sales & Marketing

Thank you for taking the time to post your feedback on your stay with the Courtyard by Marriott Ottawa. It is the feedback we receive from our guests that assist us in improving the services we provide. We were pleased to hear that you enjoyed your short visit to the Ottawa area and that our staff were accommodating with your...

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Courtyard Ottawa Downtown Also Known As

  • Courtyard Ottawa
  • Ottawa Courtyard
Address: 350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
Ottawa Hotels Courtyard Ottawa Downtown
4.0/5.0
73