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Chimo Hotel

3.0 of 5 1199 Joseph Cyr Street, Ottawa, Ontario K1J 7T4, Canada
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451 reviews from our community

Traveler rating
    61
    118
    119
    75
    78
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116
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136
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Ottawa, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

I would like to personally thank the wonderful staff at the Chimo Hotel. During an unfortunate incident 100% outside of the Hotel's control in January 2015, all guests were evacuated from the premises as a safety precaution. The hotel's staff handled the situation with outstanding professionalism and facilitated the relocation and transportation of our large group (40 persons) to another... More 

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Princeton, New Jersey
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

This will be a very short review since we were in this hotel for less than 2 hours. Due to changes in our plans, we decided to spend an extra night in Ottawa rather than drive through the night. I thought I found a decent deal on Priceline for 1 night for a 3 star hotel which is the rating... More 

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Me and family had an amazing stay at Chimo hotel over the break. All staff were very nice, especially Mary and vero they went out of there way to make my family feel more at home and always welcomed us when we returned back to the hotel asking us how are days was. The only down fall in this hotel... More 

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Mississauga, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was booked on-line. On arrival at hotel, I was greeted by courteous staff. My room was clean and all necessary items were present in the washroom. The St Laurent Mall is located 5 minutes walk from the hotel. I was able to use the transit system because it is close by. There was a complimentary breakfast included with the... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

NOT handicap accessible. Old slippery grab bars, restricted movement. Wall-mounted HVAC controls don't work. Stains all over carpets, furniture and bedding. Breakfast buffet foods NOT kept at proper holding temps could cause issues. Was once a good hotel, not any longer.

Was this review helpful? Yes 1
YourChimoTeam, General Manager at Chimo Hotel, responded to this review

Dear "Tourism Editor" We thank you for the your comments. and will share with the team for perusal. Good or bad your feedback is always appreciated. Regards Your Chimo team. More 

Oshawa, Canada
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed December 18, 2014

MISERABLE front desk staff - not necessarily towards guests, but to each other. I was able to watch a woman at the front desk be VERY crusty at another staff member in front of myself and another guest trying to check in. I travel a lot for business and have seen my fair share of hotels, but I have NEVER... More 

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YourChimoTeam, General Manager at Chimo Hotel, responded to this review

Dear "MikeV81" Thank you for the feedback, circumstances as described are unacceptable and as GM would love more information for a proper and complete follow up. Looking forward to hearing from you JPB More 

Trenton, Canada
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 12, 2014

The hotel was very clean, The Pool area was dated but kept clean, The St. Laraunt Mall was just accross the street. The Staff were very friendly and helpful. The Chimo had a very good complimentary breakfast. The bed was soooo comfortable. I would highly recommend this place to anyone.

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YourChimoTeam, General Manager at Chimo Hotel, responded to this review

THANK YOU While we see hundreds of happy guests walk through our doors every day, its nice to read from one of them once in a while too... Regards JPB More 

Ancaster, Canada
Top Contributor
127 reviews 127 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 2, 2014

Yes there are things that could have a few minor updates but this is a really nice hotel!!! Staff super friendly and helpful. The hotel is right near the mall and easy access to major routes. Food I find is always good and I get a good nights sleep here always. It is priced well also and is near resturants... More 

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YourChimoTeam, General Manager at Chimo Hotel, responded to this review

Thank you Your positive feedback will bring a smile to our associates Regards JPB More 

Kingston, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 2, 2014

When I plan a weekend in Ottawa, I stay at the Chimo. One, it is very easy to get to off the highway. Two, it is right beside one of my favourite restaurant chains - The Lone Star. This one not only has great food but live entertainment upstairs. Three, it is across the street from the St. Laurier Mall.... More 

Was this review helpful? Yes 1
YourChimoTeam, General Manager at Chimo Hotel, responded to this review

Thank you You forgot great rate and value ratio for the only full service hotel in this side of town... :)) JPB More 

Ancaster, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 29, 2014

I was in Ottawa for a 4 night stay on Business, the Chimo hotel was recommended by the company I was servicing. No fault of there's because they had never stayed but the location was convenient. The Chimo seems to cater to alcoholic partiers with hoards of misbehaving children. The hotel is noisy at all hours of the night, drunks... More 

Was this review helpful? Yes 1
YourChimoTeam, General Manager at Chimo Hotel, responded to this review

Dear " frequenttraveller315" Thank you for the comments. We were quite disheartened to read them. While the team is here to help you, it is difficult to do so if we are not notified that there is a problem. As for our complimentary breakfast program, we can only say that we rank equal or better compared to major brands making... More 

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Additional Information about Chimo Hotel

Address: 1199 Joseph Cyr Street, Ottawa, Ontario K1J 7T4, Canada
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chimo Hotel 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Chimo Hotel Ottawa

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