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All 66 Ottawa hotels

Fairmont Chateau Laurier

4.0 of 5 Hotel   |   1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada (Byward Market Area)
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75%
Ranked #12 of 66 hotels in Ottawa
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
Catherine W Reading, United Kingdom
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1,144 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
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English first
Reading, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A fantastic location when staying on Ottawa. Good price. Concierge was very helpful in suggesting and booking a restaurant for us and getting directions and printing a map for our next destination. The only slight downsides were that the room was a bit musty as though it had not been used for a long time. Also getting from the car... More

Review collected in partnership with Fairmont Hotels & Resorts

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Cincinnati
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel is in the very best location in Ottawa. It is so convenient to everything and we were able to walk everywhere. The concierge was very helpful when we had a medical emergency. She made phone calls and directed us on where to go for care. Would absolutely stay here again.

Review collected in partnership with Fairmont Hotels & Resorts

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New York
Top Contributor
72 reviews 72 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First, the good. This beautiful, historic building is perched on a parcel of land overlooking the Rideau canal and the Ottawa River. It is surrounded by parks on 3 sides (and by a very busy street on the entrance side). The staff, particularly the valet and bellmen, are uniformly friendly, and the public areas of the hotel, most of which... More

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Welwyn Garden City, United Kingdom
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you want the best location and historic architecture, this is the only place to stay in Central Ottawa. It is convenient for the Parliament, boat cruises and the sightseeing busses. Whilst we had no complaints about our room which had a nice view, very comfortable bed, sofas and separate ensuites, the hotel has some downsides in that all extras... More

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Ancaster, Canada
Top Contributor
66 reviews 66 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I recently stayed 3 nights at the Chateau Laurier. We had a beautiful room with superb views of the parliament buildings, locks and river. The staff from reception, concierge, and house cleaning staff are courteous and accomplished at their jobs. The hotel is well situated where one can walk to tourist sites, hop on, hop off, river... More

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Thank you for your kind compliments. We are indeed fortunate to have the premier location in the heart of our Nation’s Capital. Thank you for sharing your comments with others on Trip Advisor. Sincerely, Claude J. Sauvé General Manager More

Montreal
Contributor
14 reviews 14 reviews
7 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent a night at the historic Chateau Laurier for a wedding with family and friends discount at 180$ on the Gold floor. For years of visiting Ottawa, I never thought I would stay here. The lobby has Canadian Yossuf Karsh's photographs and the same marble look we find at Royal York, Queen Elizabeth, ( not at Chateau Frontenac or Victoria's... More

Was this review helpful? Yes 3
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Thank you for your very comprehensive review of your recent stay in Ottawa’s Castle! You may be pleased to know that we have just begun phase 2 of our guestroom renovations and we do hope you return one day…we are confident you will be pleased with the improvements. There are many benefits to becoming a member of our President’s Club.... More

Richmond Hill
1 review
3 of 5 stars Reviewed 5 days ago NEW

An amazing building with terrific décor and a solid feel to it's 19th century construction. Needs better customer service at front desk and housekeeping. Rooms are large but, very dated and need a renovation. Bathrooms are tiny. Seems like some of the staff buys into the hype of the hotel a bit too much - at the expense of the... More

Review collected in partnership with Fairmont Hotels & Resorts

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Michael, We regret that we did not meet your expectations on this occasion; however, you may be pleased to know that we have just commenced phase 2 of our guestroom renovations. We do hope you return one day and we are confident that you will be pleased with the improvements. Sincerely, Claude J. Sauvé General Manager More

Little Falls, New Jersey
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

only stay at this hotel if you stay on the gold floor, it is like two differant hotels, the gold floor is worth every penny. You check in and check out on a special floor. you have a special parking space. again do not stay at this hotel unless you stay gold.

Review collected in partnership with Fairmont Hotels & Resorts

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We agree that Fairmont Gold provides our guests with the highest level of personalized service with many features and amenities! We hope to welcome you back one day. Sincerely, Claude J. Sauvé General Manager More

Toronto, Canada
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I must state that I have not stayed here overnight, but walk past it everyday for work and have always wanted to try their famed Sunday Brunch! I finally had the opportunity to go to, and was not disappointed despite the expensive price ($48 after tax). They have a selection of charcuterie, cheeses, fruits, desserts, cold salads and various types... More

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are delighted that you enjoyed Sunday Brunch in Wilfrid’s and do appreciate your detailed review and feedback. We hope to welcome you back one day soon. Sincerely, Claude J. Sauvé General Manager More

Brisbane, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed 2 nights in the Chateau Laurier in Ottawa. It is right next to possibly 7 locks to go further upstream or into the lake below. While we were there, we did the city hop on hop off bus tour and cruise tour - both very enjoyable way to quickly see the sights and learn a little about the... More

Was this review helpful? Yes 1
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

It certainly sounds as though you enjoyed your visit to our Nation’s Capital! Our mission is to turn moments into memories and I regret that the service from our colleagues did not exceed your expectations. Please rest assured that your experience is certainly not typical of the high level of service we strive to provide to our guests each and... More

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Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Chateau Laurier 4*
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Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Ottawa #2 Luxury Hotel in Ottawa #7 Romantic Hotel in Ottawa #9 Business Hotel in Ottawa #13 Family Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 
Number of rooms
429

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