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Fairmont Chateau Laurier

#11 of 68 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
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15% off room rate
Fairmont Chateau Laurier
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Ranked #11 of 68 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 2 days ago
56jacquesg Ottawa
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1,645 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa
1 review
3 of 5 stars Reviewed 2 days ago NEW

So it's the former train hotel, so the architecture is world class and the inside is opulent, but room wasn't ready at 1500 hrs and staff wouldn't allow us to stay a past noon, even though it was Ottawa Race Weekend and I'd run the marathon. Not worth a repeat visit.

Review collected in partnership with Fairmont Hotels & Resorts

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Fredericton, Canada
Top Contributor
75 reviews 75 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Recently stayed and had a nicely renovated corner suite with views of the war memorial and parliament hill. Really like the modern styling while maintaining some of the old charm; very nicely done. Waking up (or going to sleep) to a view of the Peace Tower from your bed is a rather optimal way to visit Ottawa. We took advantage... More 

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Chateauguay
1 review
3 of 5 stars Reviewed 3 days ago NEW

Seems to be living off a reputation that is long gone. Parking area not well lit & lacking signage. Definite wear & tear in hallways . Rooms that do not have all equipment functioning. No free Wi-Fi in any area of hotel most notably lobby. If you want to have a good reputation you have to KEEP building on it.... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Toronto, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

for $400 dollars a night and my best guess 150 square feet and view in to the parking lot, an aircon unit that woke me up twice so I shut down then to sweat in 30c for the rest of the night! and front desk that could not care in the morning, good job in in the presidents club!

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Aurora, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for the Ottawa marathon weekend and enjoyed every part of our stay. The check in process was quick and easy, and we were upgraded to a suite! Then we parked our own car in the hotel lot. I was impressed with the friendly staff, and we really appreciated the late checkout time extended to us. The free... More 

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are so pleased that your stay with us was a memorable one! We look forward to seeing you again one day soon! Sincerely, Claude J. Sauvé General Manager More 

Phoenix, Arizona
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A cold wind, rain and hail chased us into the Chateau. While waiting for the elements to subside, we had lunch. Top notch service, menu items and presentation. Prices were above average but to be expected. We were treated like special guests even though we were not up to par with the other guests (t-shirts instead of collared shirts).

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are delighted that you enjoyed your short visit to Ottawa’s Castle! We hope to welcome you back soon. Sincerely, Claude J. Sauvé General Manager More 

Ottawa
Top Contributor
79 reviews 79 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Chateau has beautiful charm that manifests itself with high ceilings, heavy draperies, antique mirors and stone walls and floors. We had a smallish room with a refurbished washroom including a bath. Bathrobes were awaiting in the room. I was attending on business and was totally impressed by the food catered during the three day event. The scones are simply... More 

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Julie, Thank you for sharing your thoughts with others on Trip Advisor. We hope to welcome you back soon. Sincerely, Claude J. Sauvé General Manager More 

Dudley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here as part of our 10th wedding anniversary celebratory trip. It was magnificent. The building is gorgeous with a lobby that takes your breath away as you come through the doors. We stayed on the Fairmont Gold floor which hadn't yet been renovated but was still furnished to a high standard and kept immaculately clean. They are due... More 

Review collected in partnership with Fairmont Hotels & Resorts

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Tracey, While I do regret not meeting your expectations in Zoe’s Lounge, I am delighted to hear that the remainder of your stay in Ottawa’s Castle was a memorable one. Rest assured that we will share your compliments with Mallory. We agree, she is a wonderful colleague! We look forward to seeing you again in the not-too distant future!... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was lovely, staff were amazing & we were right in the heart of Ottawa. We had 2 rooms both wonderful, ate some of the meals in the hotel & they were great. We had room service for tea in evening a wee bit $ but nice. We had valet parking which worked out great we didn't need to... More 

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are indeed fortunate to have the premier location in the heart of our Nation’s Capital. We hope to welcome you back one day soon! Sincerely, Claude J. Sauvé General Manager More 

Syracuse, New York
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The Chateau Laurier is a classic railroad property,dripping with history(Winston Churchill's favorite),with a great restaurant.Walk out the front door and Parliament is 2 blocks to the right,the amazing byword market 2 blocks to the left.The major department stores are on the same street and a neighborhood full of boutiques,restaurants and cafes is a 5 minute walk.Our visit was punctuated with... More 

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We hope to welcome you back soon! Sincerely, Claude J. Sauvé General Manager More 

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