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All 67 Ottawa hotels

Fairmont Chateau Laurier

4.0 of 5 Hotel   |   1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada (Byward Market Area)
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74%
Ranked #13 of 67 hotels in Ottawa
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
JeremyFromToronto Toronto, Canada
  • Reviews (1,112)
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1,112 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
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English first
Saskatoon, Canada
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

We stayed at the Fairmount for four nights including Canada Day. The Fairmount has a great location, and it is beautiful from the outside blending in with our parliament and other historic buildings in Ottawa - but that's about it. This is an old building and does not have many of the features you would expect. Our room was small,... More

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Toronto, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First I want say that the Chateau Laurier is one of only 2 hotels to stay in if you want to be as close as possible to most attractions with only the Westin across the street. We were with our 2.5 month old son and knew that with all the nursing, changing, napping that was going to be needed we... More

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Jeremy, What a treat to celebrate Canada Day in our Nation’s Capital! We are indeed fortunate to have the premier location in the heart of the city. We have various room square footage and configurations available to offer our valued guests, based on their individual needs. Our Reservation Agents have a wealth of information when reserving a room to... More

St Thomas
1 review
4 of 5 stars Reviewed 2 days ago NEW

Nice room but it was hard to control the heat/cooling, I found the room getting too hot, air conditioning not being able to cool the room enough. Also during my stay the fire alarm went off at 3am requiring a subsequent evacuation which I really didn't appreciate and really affected my evenings sleep in a negative way.

Review collected in partnership with Fairmont Hotels & Resorts

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Jeff, We apologize for not meeting your expectations on the occasion of your stay with us. I assure you, your experiences are certainly not typical of the high level of guest services that we strive to provide. We certainly hope you will return and allow us the opportunity to create a memorable visit. Sincerely, Claude J. Sauvé General Manager More

Resolute
1 review
4 of 5 stars Reviewed 3 days ago NEW

The servince was very prompt and friendly and from the bellman to the desk staff we were looked after well. The rooms are beautiful and very clean. The decor is gorgeous. The bellman were the friendliest and

Review collected in partnership with Fairmont Hotels & Resorts

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Gloria, We are pleased that you enjoyed your stay in Ottawa’s Castle. Thank you for sharing your thoughts with others on Trip Advisor. Sincerely, Claude J. Sauvé General Manager More

Reading
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for two nights at this imposing French Chateau styled hotel, which is located right in the heart of the city and close by the Parliament Buildings. The hotel is within easy walking distance of most major tourist attractions and it sits alongside the beautiful Rideau Canal. Our room was spacious and well appointed with in room coffee/tea making... More

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

It certainly sounds as though your stay in Ottawa’s Castle was a memorable one! Each of our guestrooms should have a price list for items from our Refreshment Centre and I regret one was not present in your guestroom. Thank you for your comments and we look forward to welcoming you back! Sincerely, Claude J. Sauvé General Manager More

Toronto
1 review
5 of 5 stars Reviewed 1 week ago NEW

If you are looking for an experience to remember while in Ottawa choose the right hotel - the Fairmont Chateau Laurier. The hotel room location gave us a view of the Parliament building. The staff are amazing!

Review collected in partnership with Fairmont Hotels & Resorts

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Valarie, We truly appreciate your nice comment and look forward to welcoming you back one day soon! Sincerely, Claude J. Sauvé General Manager More

Cambridge
1 review
5 of 5 stars Reviewed 1 week ago NEW

Location is perfect, Nice hotel. bed was comfortable, room was spacious and nicely decorated. Air conditioning unit was somewhat noisy. On arrival the men's room on the main floor was messy but staff called both to have the men's room cleaned and to have the air conditioning looked at as soon as reported. Asked in the evening at the desk... More

Review collected in partnership with Fairmont Hotels & Resorts

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Patricia, Thank you for sharing your comments with others on Trip Advisor. We hope to see you soon! Claude J. Sauvé General Manager More

toronto
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the chateau laurier first week in June joint work and vacation. Lovely large room- oustanding service- came from the train station by cab greeted by chat laurier door man by name! Whisked to the front desk and next thing I knew I was in my room super efficient and amazing service. As if they magically transported me to... More

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

What a lovely review! Thank you for sharing your comments with others. We are delighted you enjoyed your stay in our Castle and look forward to welcoming you back in the future! Sincerely, Claude J. Sauvé General Manager More

Ottawa
1 review
2 of 5 stars Reviewed 1 week ago

Gorgeous building but lacks some of the amenities now taken for granted in hotels: expensive wifi, no make up remover in the bathroom, $9 bottles of water on offer. Parking is expensive and dirty. Staff was selectively friendly.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We regret your disappointment and assure you that your experience is certainly not typical of the high standard that we strive to provide all of our guests. We hope we have another opportunity sometime in the future. Sincerely, Claude J. Sauvé General Manager More

Petawawa
2 reviews
5 of 5 stars Reviewed 1 week ago

Outstanding high quality place. Central location. Smart, efficient staff. Best beds in any hotel we have experienced in many years of wide travel experience. Great restaurants although a bit pricey. Grand Experience overall!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

It certainly sounds as though your stay in our Castle was a memorable one! Thank you for taking the time to share your comments. Sincerely, Claude J. Sauvé General Manager More

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Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Chateau Laurier 4*
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Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Ottawa #2 Luxury Hotel in Ottawa #7 Romantic Hotel in Ottawa #9 Business Hotel in Ottawa #15 Family Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 
Number of rooms
429

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