History can indeed be impressive. And the Chateau is definately an impressive building. What im sure was once for some, a luxurious experience, i felt that my stay there was overpriced and likely due to the fact that the maintenace on this behemoth demanded higher rates. I dont think i paid what i paid becuase the service and rooms were... More

We ALWAYS stay at the Chateau Laurier whenever we are in Ottawa - and for good reason. We travel quite a bit because of my work, and we stay at hotels frequently, which can lead to as many misadventures as there are adventures. I love the Fairmont chain of hotels. The Chateau Laurier exemplifies their high standard of quality in... More

This is my first visit back to the Chateau Laurier in almost 8 years. It is by far the best location in Ottawa and a great historical property. My arrival was a disaster. Touchless door lock broken - it took almost 45 minutes for engineering to arrive after 3 housekeepers and 2 security personnel could not open it. Of course,... More

We were there for a friends wedding.....you cannot argue with the location or the pomp of this hotel which seeps in tradition. Honestly I could not find much wrong with the hotel, altough I know the bride and groom were a little disappointed with the closing hour as the hotel seemed very stuck on its way not to let guests... More

The location of the hotel, is wonderful, right near everything. The employees, as always were beyond professional, helpful and friendly. You called the operator? they addressed you by name. The valet was a bit overwhelmed, with the volume coming in, there really should have been 2 or 3. we didnt wait long though, and he brought our bags right in.... More

Have arrived at the Chateau at least ten times in the last year and had no assistance of any kind from the Doormen. I have arrived in my new Mercedes CLS at the front door in a ball gown x3 (coz I will not trapse through the garage fully dressed) and had to open the door get out of the... More

We recently spent two nights at the Fairmont Chateau Laurier Hotel .The location is amazing ,right next door to the parliament buildings .We could walk anywhere close by ,to the market ,the canal or the parliament buildings . The service we recieved was nothing but perfect .Professionalism at its best . The hotel really is a beautifull sight inside and... More

The Chateau Laurier in Ottawa was site for my stay while n Ottawa on Sunday May 13th. The first thing I noticed is there was no doorman or bell person to help one with the luggage. Even when I walked into the lobby there were none present. At check-in the second incident occurred ,which again clearly shows poor policies and... More

I'm always amazed by the Fairmont service quality. The Chateau Laurier was a wonderful getaway. Well worth the premium price.