We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 68 Ottawa hotels

Fairmont Chateau Laurier

4.0 of 5 Hotel   |   1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada (Byward Market Area)
Hotel website
Hotel deals
Hotel amenities
Special Price
Black Friday - 35% off
Fairmont Chateau Laurier
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Fairmont Chateau Laurier to your Saves list
Ranked #12 of 68 Hotels in Ottawa
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Susan M New York City, New York
Write a Review

1,402 reviews from our community

Traveler rating
    640
    427
    199
    87
    49
See reviews for
287
485
78
383
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1402)
  • Mar-May only
    (294)
  • Jun-Aug only
    (522)
  • Sep-Nov only
    (384)
  • Dec-Feb only
    (202)
All months
New York City, New York
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

I would like to thank Booking.com and Chateau Laurier for enabling me to cancel a reservation made on Booking.com. My flight out of New York was canceled due to bad weather, and although I had made a non-refundable reservation online, I called Booking.com, and they called the hotel, and let me cancel. I am grateful. Good and reasonable customer service... More

Was this review helpful? Yes
London, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is my 5th Fairmont in the last 6 weeks (San Fran, Toronto Royal York, Vancouver Downtown and Queen Elizabeth in Montreal). Already maxed out on SPG so thoguht I woudl give Fairmont a go since Amex offeres a good program to qualify for platinum with 5 stays. Maybe it gets better when I check into the Fairmont Waterfront in... More

Was this review helpful? Yes
Toronto, Canada
Top Contributor
57 reviews 57 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was our fifth different Fairmont hotel this year but first time to the Chateau Laurier. Once again, the hotel was impeccable. The Gold floor concierge staff were fantastic as was the doorman Phil. Room was upgraded to the Parliamentary Suite. Absolutely fantastic!! Awesome views. Afternoon cocktails in Zoe's lounge and dinner at Wilfred's were both splendid. A grand hotel... More

Was this review helpful? Yes
toronto
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I contacted the hotel directly for help in choosing my room as I wanted to stay in a newly renovated room. Although they couldn't guarantee me a renovated room, it was suggested that I would have a better chance of receiving one if I booked a deluxe room, which I did and I wasn't disappointed. My room was beautifully appointed... More

Was this review helpful? Yes
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back! Sincerely, Claude J. Sauvé General Manager More

New York City, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a big, sturdy and beautiful hotel. I would describe it as timeless rather than dated, but it is definitely showing its age. It isn't as luxurious as some of the other Fairmont properties, but the fitness center is well-equipped (and it did not feel like a ghost town) and the pool is beautiful. The bar was plush great... More

Was this review helpful? Yes
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

You may be pleased to know that we are presently undergoing a complete renovation of our guestrooms and suites. Thank you for sharing your thoughts with others on Trip Advisor. Sincerely, Claude J. Sauvé General Manager More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

My first experience of a Fairmont and I was not disappointed. Comfortable, but smallish, room with fabulous view across the Rideau Canal to the Houses of Parliament (one gets what one pays for!. Bar excellent with excellent service. The breakfast was perfect. The swimming pool was excellent - salt water, correct temperature!!

Was this review helpful? Yes
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Simon, We are delighted that your stay in Ottawa’s Castle was a memorable one and we look forward to seeing you again soon! Sincerely, Claude J. Sauvé General Manager More

Ottawa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at reception and guest services went out of their to assist me in surprising and romancing my wife on our anniversary. The staff, service, and amenities at the Chateau Laurier are impeccable.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back in the not-too-distant future. Sincerely, Claude J. Sauvé General Manager More

Toronto
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here recently for one night while on business. I chose this hotel because I got a decent rate and I have had very good to great experiences in most Fairmont properties I stayed at. The property is beautiful, excellent location and the limited service interactions I had (reception, server at the restaurant etc) were all good, but nothing... More

Was this review helpful? Yes 1
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

You may be pleased to know that we are presently undergoing a complete renovation of our guestrooms and suites. We do hope you return one day as we are confident you will be impressed with the improvements. Sincerely, Claude J. Sauvé General Manager More

Ottawa, Canada
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Location + Tradition + Sophistication This Hotel is literately a castle, and is right between the Parliament building and the Rideau Center shopping center. Two blocks from the Bay Ward Market and served by all bank branches and little street sophisticated shops you can imagine. Staff is very well trained and standards are high. Room is not huge, but elegant... More

Was this review helpful? Yes
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are indeed fortunate to have the premier location in the heart of our Nation’s Capital. We look forward to welcoming you back to Ottawa’s Castle in the near future! Sincerely, Claude J. Sauvé General Manager More

Ottawa, Canada
Top Contributor
64 reviews 64 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this hotel because it was conveniently located and who wouldn't want to indulge in some luxury every once in a while! Although the elevator seemed to be on the opposite end of the hotel floor we didn't mind the walk. For older people it might be a tad long. Aside from that, the room had an awesome view... More

Was this review helpful? Yes 2
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

It certainly sounds as though you enjoyed your visit to our Nation’s Capital! We look forward to welcoming you back one day soon! Sincerely, Claude J. Sauvé General Manager More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Fairmont Chateau Laurier? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Chateau Laurier 4*
Number of rooms: 429
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline, Expedia, Travelocity, Venere, Despegar.com, Odigeo, Otel, TripOnline SA, Tingo and Jetsetter so you can book your Fairmont Chateau Laurier reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont

452 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (416)
Viewed
Hotel & grounds (101)
Viewed
View from room (25)
Viewed
Bathroom (32)
Viewed
Pool/beach area (7)
Viewed
Room/suite (99)
Viewed
Dining (11)
Viewed
Family/play areas (1)
Viewed
1:48
Videos (1)
Viewed
Other (139)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Dining (8)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay