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Fairmont Chateau Laurier

#11 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
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Fairmont Chateau Laurier
Best prices for: 1 room 1 guest
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Ranked #11 of 67 Hotels in Ottawa
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
JRPFX Ontario
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1,557 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely historic hotel with amazing history and pictures etc... to browse. A hotel like this could never be built today. The location is perfect for an Ottawa visit. I hate to say it but there is a downside, many of the hotel fixtures and furniture have become shabby. The room was lovely and large (we updated to a deluxe room),... More 

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Zorra Township
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

An excellent location within walking distance of Parliament, museums, and restaurants. Beautiful building with comfortable common spaces and amenities. Staff service was friendly and genuinely helpful.

Review collected in partnership with Fairmont Hotels & Resorts

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Toronto, Canada
Top Contributor
61 reviews 61 reviews
7 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Family of 4 stayed here for Family Day/Valentines weekend. Paper thin walls, Valentines Day, you do the math. My husband and I did not welcome the chat we had to have with our small children at 3am, reassuring them that the woman in the room next door was not being murdered. Say no more! We asked to be moved in... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Took the family (mom, dad, and two little girls) for a long weekend in Ottawa. I got a great deal using some points to stay here. You never know what your going to get when you book the cheap room - the smallest, the never reno'd, the awkward. I got a first floor, two double bed room, and it was... More 

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Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room we stayed in had an elegant and cheerful decor. The room is a very good size with plenty of space to walk around. We enjoyed a restful and relaxing sleep. A special treat was being able to enjoy afternoon tea in Zoe's Lounge and the breakfast the next morning in Wilfrid's Restaurant was the perfect way to start... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Toronto, Canada
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is what it calls beauty with history. No matter where you are coming from or where you may go - if u stop at Ottawa don't miss to stay at this luxurious beautiful hotel. The staff are so nice. Amazing treatment you get from each one. The most important thing is that it has a history. You love to... More 

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Contributor
19 reviews 19 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for two nights on business. A very central hotel, next to Parliament, the canal, the Rideau Centre and the wonderful market. This is a place to enjoy historic elegance, not sleek and modern facilities. A lovely, large reception area with comfortable seating and an art gallery. The elevators are small and a bit antiquated, but efficient and evoke... More 

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Wasaga Beach, Canada
Top Contributor
65 reviews 65 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

While in Ottawa treat your self to a nice Hotel Located in the heart of downtown Ottawa Everything is in walking Distance from here. Heritage Building with awesome views of our Nations landmarks. Lots of history with this old hotel, nice rooms, great food and you got to stay here at least once. DM.WB

Was this review helpful? Yes 1
St. Catharines, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Great hotel!! Great location!! The service was great, staff very helpful and informative!! Would definitely recommend this hotel. We stayed in the gold section which was a wonderful way to stay with the breakfast and snacks provided always fresh fruit to snack on and beverages always available . Will definitely return!!

Review collected in partnership with Fairmont Hotels & Resorts

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Hertfordshire,UK
Contributor
14 reviews 14 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 1 night and found hotel comfortable with good facilities. Room service and maintenance very prompt. Concierge very helpful. On check in, staff made a point of reminding me that other people were waiting to check in when I asked to join the Fairmont Club (which means free wifi access) - a fairly pointless remark given that there... More 

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

While I am delighted to hear that your stay with us was a memorable one, I must apologize for the service inconsistencies you experienced. Please rest assured your experiences are certainly not typical of the high level of service we strive to provide to our guests each and every day. We look forward to welcoming you back one day soon!... More 

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