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All 62 Ottawa hotels »

Fairmont Chateau Laurier

4.0 of 5
1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Hotel amenities
Fairmont Chateau Laurier
Ranked #15 of 62 hotels in Ottawa
4.0 of 5 stars 442 Reviews
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442 reviews from our community

What travelers say about this hotel
  • Parliament building(11)
  • Byward Market(10)
  • Gold Floor(8)
  • Very nice(7)
  • Rideau canal(6)
  • Great location(6)
  • Room service(5)
  • Front desk staff(4)
  • Not available(3)
  • Common area(3)
Traveler rating
    188
    122
    65
    43
    24
Only show reviews for Family (63) | Couples (132) | Business (141)
Date Rating
ontario
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 24, 2012 NEW

We recently spent two nights at the Fairmont Chateau Laurier Hotel .The location is amazing ,right next door to the parliament buildings .We could walk anywhere close by ,to the market ,the canal or the parliament buildings . The service we recieved was nothing but perfect .Professionalism at its best . The hotel really is a beautifull sight inside and... More

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See 2 more reviews by lukinfirsun for Ottawa
Saskatchewan, Canada
Senior Contributor
40 reviews 40 reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 23, 2012 NEW

The Chateau Laurier in Ottawa was site for my stay while n Ottawa on Sunday May 13th. The first thing I noticed is there was no doorman or bell person to help one with the luggage. Even when I walked into the lobby there were none present. At check-in the second incident occurred ,which again clearly shows poor policies and... More

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Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2012 NEW

I'm always amazed by the Fairmont service quality. The Chateau Laurier was a wonderful getaway. Well worth the premium price. More

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Ottawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 20, 2012 NEW

We stayed her for two nights in September of 2010. The hotel is in a great location, close to the market, Rideau Centre, Parliament Buildings, and NAC. However, the rooms need some work. We found the rooms a little dated. When we got to our room there was a musky smell in the room, and when we looked around it... More

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Ontario
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 19, 2012 NEW

Historical... yes... tired old furnishings... for the price, would hope for more than what I received. Staff was friendly. Not overly friendly and helpful but not stuck up and unhelpful either. Average average average... But for the price would you expect average? More

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Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 18, 2012

Ottawa's signature hotel, the Chateau Laurier, is one hundred years old this year, and has linked its anniversary to that of the Titanic sinking because the entrepreneur who commissioned the building, Charles Melville Hays, died on the doomed ocean liner on his way back to Canada to attend the hotel's opening. The anniversary, and its Titanic link, were being observed... More

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See 2 more reviews by CSB3137 for Ottawa
Ontario
Senior Contributor
27 reviews 27 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 17, 2012

This hotel is a classic. 100 years old this year. It is close to Parliament, the National Gallery and the Byward Market to name a few. You can rent a bike and tour the many bike paths. The rooms are smaller than you would expect for a modern hotel which is the compromise you make for historic nature of the... More

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See 2 more reviews by bjr777 for Ottawa
Innisfil, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012

What a WONDERFUL stay we had this past February! My husband had a meeting at Parliament Hill and left my daughter (age:1) and I to explore on our own and boy what a time we had. First when we arrived got an awesome Gold Floor parking spot (which the room was a surprise for myself), we checked in at the... More

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review
May 16, 2012

hank you so much for taking the time to post your comments on Trip Advisor. We are delighted that you enjoyed your stay with us, and I hope we will have the pleasure of welcoming you back in the near future. Claude J. Sauvé General Manager More

longmeadow
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 14, 2012

Located in the perfect location for visiting Parliment and other interesting historic sites...situated right above the canal locks...river cruise and bike rentals just below the hotel...beautiful park and gardens behind the hotel..walking distance to Byward market and many, many fun restaurants and nightlife. Hotel was quiet...beds were very comfy...rooms nicely set up. We asked for connecting rooms and were very... More

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See 3 more reviews by KimH for Ottawa
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review
May 16, 2012

Thank you so much for taking the time to post your comments on Trip Advisor. We are delighted that you enjoyed your stay with us, and I hope we will have the pleasure of welcoming you back in the near future. Claude J. Sauvé General Manager More

Canada
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 12, 2012

Stayed at the Chateau Laurier for 1 night on May 5, 2012 as we were in town for the tulip festival. We are not 5 Start luxuery hotel people but we had points to spend before they expired so we used our points for 1 night. We arrived by car so parked at the hotel. But finding the entrance to... More

Was this review helpful? Yes
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review
May 16, 2012

Thank you so much for taking the time to post your comments on Trip Advisor. We are delighted that you enjoyed your stay with us, and I hope we will have the pleasure of welcoming you back in the near future. Claude J. Sauvé General Manager More

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Additional Information about Fairmont Chateau Laurier

  • Fairmont Hotel Ottawa
  • Fairmont Hotel Chateau Laurier
  • Fairmont Ottawa
  • Ottawa Fairmont
Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Price Range: $$$

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