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Extended Stay Deluxe Ottawa - Downtown

2.5 of 5
141 Cooper St, Ottawa, Ontario K2P OE8, Canada
Hotel amenities
Extended Stay Deluxe Ottawa - Downtown
Ranked #40 of 62 hotels in Ottawa
3.5 of 5 stars 131 Reviews
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131 reviews from our community

What travelers say about this hotel
  • Very clean(4)
  • Living room(4)
  • Parliament hill(3)
  • Star hotel(3)
Traveler rating
    28
    34
    35
    20
    14
Only show reviews for Family (20) | Couples (28) | Business (25)
Date Rating
Toronto
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 19, 2012

I stayed at this hotel in February and I swore by it. I had an amazing experience the first time. It was no suprise I decided to book this hotel for a 3 night visit in Ottawa last week. When I got there I had to switch rooms because one of the wings doesn't have internet (which is something they... More

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Montréal
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 13, 2012

Stayed at this hotel for one night. A modest hotel that was nevertheless very clean, the bed was reasonably comfortable, the room looked a bit outdated but clean as I mentioned. Staff were adequately helpful, but not overly friendly or polite. Location is very good, smack dab in the middle of Downtown Ottawa and close to all attractions and ammenities.... More

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Property Manager, Manager at Extended Stay Deluxe Ottawa - Downtown, responded to this review
April 20, 2012

It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay Deluxe Ottawa-Downtown. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise... More

Toronto, Canada
Senior Contributor
28 reviews 28 reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 8, 2012
1
person found this review helpful

This was my 5th stay at Extended Stay Deluxe: Nov 08 - 1 night - 1 Bedroom Suite Aug 09 - 8 nights - Penthouse Suite Feb 10 - 1 night - Studio Room Feb 11 - 2 nights - 1 Bedroom Suite Mar 12 - 1 night - 1 Bedroom My family and I stay here almost every time... More

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See 5 more reviews by kmjfd for Ottawa
Property Manager, Manager at Extended Stay Deluxe Ottawa - Downtown, responded to this review
April 20, 2012

Thank you so much for your nice review of Extended Stay Deluxe Ottawa-Downtown. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud... More

Newmarket, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 27, 2012

Booked online, Lobby and rooms smelled musty and smokey. Looked like a one bedroom apartment converted to a hotel. Small bathroom had mold in the shower/bath grout. Kitchen was nice feature , but didn't use it much. Was not comfortable to stay in room for long when not sleeping luckily we had plans that kept us busy outside of the... More

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See 2 more reviews by 4TravelerQ for Ottawa
Property Manager, Manager at Extended Stay Deluxe Ottawa - Downtown, responded to this review
April 9, 2012

Thank you for taking the time to review your recent stay at Extended Stay Deluxe Ottawa-Downtown. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay.... More

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Ontario
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 16, 2012
2
people found this review helpful

Received this Hotel through Hotwire. First time using Hotwire, nervous to see this Hotel. After all... What are you going to receive for $85 ( taxes included) in downtown Ottawa! Average price of hotel room was $165.00. What a pleasant surprise! Although this property is dated, it was very clean. The staff @ the front desk were very friendly &... More

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Property Manager, Manager at Extended Stay Deluxe Ottawa - Downtown, responded to this review
March 19, 2012

Thank you so very much for your glowing review of Extended Stay Deluxe Ottawa-Downtown. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are... More

Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 12, 2012
1
person found this review helpful

I always go there with my husband whenever we visit Ottawa. it's a very nice hotel and very good price. I like it , I will always go there , I like the service , and the location . very close to everything , I recommend it . the rooms are big , very comply bed , good room size... More

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Hamilton, ontario, Canada
1 review
3 of 5 stars Reviewed March 4, 2012

Pros - great location, withing walking distance of Parliment Buildings, Rideau Canal, Rideau Centre, Elgin Street (great restrauants and bars) and Byward Market - clean and fairly good size rooms - quite residental area Cons - slow elevators, ask for a room on a lower room so you can take the stairs - nothing fancy about the rooms - our... More

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Toronto,Ontario
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 1, 2012

Okay there are some issue here, but if you're looking for a cheap place close to the market (which is the main restaurant/shopping area it's a 20 min walk), parliament (you can see them from the hotel and it's right behind city hall) and extremely close to restaurants then this isn't so bad. When we checked in there was no... More

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See 2 more reviews by mamahuana for Ottawa
Christopher Thomas-Moore, Manager at Extended Stay Deluxe Ottawa - Downtown, responded to this review
March 5, 2012

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Ottawa-Downtown. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public... More

Guelph, Canada
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 27, 2012
1
person found this review helpful

Reasonably priced for the location. Walking distance to many attractions, including the canal. Parking was free but we had to park in the overflow lot which was behind the Hotel underground City Hall. It was neat that we were able to walk through city hall after hours. The suite was clean, included a small kitchen which allows for some pretty... More

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See 5 more reviews by Ria2175 for Ottawa
Property Manager, Manager at Extended Stay Deluxe Ottawa - Downtown, responded to this review
March 7, 2012

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Ottawa-Downtown. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public... More

Halifax, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2012

I found the suite to be satisfactory, and the staff quite pleasant, but the room to be on the small side. The bedroom felt like a bit of a squeeze with two of us. The kitchenette was in good order, and the room clean. One annoyance was the requirement to use wired Internet as opposed to wireless. Being stuck at... More

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Additional Information about Extended Stay Deluxe Ottawa - Downtown

  • Extended Stay Deluxe Ottawa
  • Extended Stay Ottawa
  • Ottawa Extended Stay
Address: 141 Cooper St, Ottawa, Ontario K2P OE8, Canada
Price Range: PLN: $$

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Extended Stay Deluxe Ottawa - Downtown
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