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All 66 Ottawa hotels

Extended Stay Canada - Ottawa

2.5 of 5 Hotel   |   141 Cooper St, Ottawa, Ontario K2P OE8, Canada (Formerly Extended Stay Deluxe - Ottawa - Downtown)
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Ranked #43 of 66 hotels in Ottawa
A recent review
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317 people have reviewed this hotel

Traveler rating
    51
    102
    86
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    30
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76
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68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

One block from Ottawa City Hall and walk distance to all downtown attractives. The facility is a little bit old but rooms are big and clean. Services are great. Don't count on the breakfast as advertised.

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great value , we stayed for 2 nights and our stay was great. Everything was clean and new. Loved the location , was close to everything in walking distance or short cab ride. It was a 1 bedroom suite and had more than enough room for both of us comfortably. No complaints at all. Recommend it highly.

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Peterborough, ON
Top Contributor
90 reviews 90 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed Sat. Aug. 16th When I was checking-in, I soon realized I wasn't happy, as the reservation I made thru' Booking.com for a 2 Kings, 2 bedroom suite, wasn't available, due to it being closed for renos!! 4 days previous, re, a phone call to them, I was told that all renos were done (certain tower??). None available, but the... More

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Toronto Canada
Top Contributor
102 reviews 102 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

Travelling solo, all I wanted was a clean room and bed as I had no intention of using my room for more than sleep, so I booked with hotwire which is great for these types of trips and I saved a good 30-40$ a night compared to similar area hotels The other plus side is the location, within 20 minutes... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

William - Thank you for taking the time to tell us about your experience. We are thrilled to hear that you enjoyed our location and your clean, spacious room. As you noted, we are in the middle of a renovation. We have replaced 60% of our appliances so far. We will make sure to inspect your room and address the... More

Baltimore, Maryland, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

We got ripped off. Don't stay there. The hotel is undergoing renovation and it was very frustrating to get around the lobby. Breakfast was served on adhoc basis. There was no room, everyone was crowding around the breakfast area, and no room to get to it at the same time. No place to sit down, no tables, no chairs, it... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Paula - We received a copy of your review, and wanted to take a moment to personally respond. We are sorry to hear that our renovation interfered with your stay. We are excited to let you know that part of the renovation will include an updated breakfast area with seating and more selections. Again, we apologize for the inconvenience. Your... More

Melbourne
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here on a Sunday night in August 2014. I had an appointment Monday morning and needed something at short notice within walking distance of the Ottawa CBD. The room was purchased last minute via one of those Priceline mystery deals and was surprisingly comfortable for what we paid. PROS - friendly, helpful staff - 10 minutes walk to heart... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you for the feedback about your stay at our hotel. We are delighted to hear your comments about our staff and your suite; however, we are disappointed that you had some concerns about the neighborhood and that our grab-and-go breakfast did not meet your expectations. Our location is usually one of our most appreciated features. We are sorry for... More

London, Ontario, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

My son and I stayed in this hotel for one night. It was a very nice place to stay. The room was on the East side on the 6th floor and it was completely renovated and very clean. The location was perfect. The only complaint I would have would be the free continental breakfast was not the best, but it... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding your clean, renovated room. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. The staff and I would love to provide you with another comfortable stay in the future. More

Grimsby, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Unfortunately hotel was not up to standards based on star rating. Unacceptable noise through the hall door, kept us from sleeping, and woke us early. Under construction, and even the back entrance from parking lot had a broken tile hanging from the step, which was a trip hazzard. Breakfast was nutrigrain bars and coffee, but we missed it at 9:32.... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

I appreciate you bringing your experience to our attention. I am so disappointed noise from adjacent suites kept you up. Please accept my apology. I will be coaching my staff on how to better handle noise disturbances from guests to prevent your experience from happening in the future. As well, I do apologize for the trip hazard on the stairs.... More

Canada
Top Contributor
58 reviews 58 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for girl's night out and it was perfect! We had 6 girls altogether and it served it's purpose. The room we stayed in had two double beds and a pull out couch. The beds were very comfortable, but the pull out couch was very uncomfortable. The room was clean, modern and had a great little balcony. The... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

The staff and I read your review, and would like to thank you for writing such great things about your experience. I'm so pleased to hear you had a clean, modern room and that you appreciated our location. Still, I appreciate your comment about the extra amenities not being ready on arrival and will coach our team to anticipate this... More

Ottawa, Ontario
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was billed as a 3.5 star and I would like the reviewer who gave it that rating to have to spend a night or two there. I paid $84/night and discovered immediately that most guests staying there were paying $40. It is under construction, which is bad enough, with all of the attendant noise and odors, but because... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

The staff and I read your comments about your stay with us. Please accept our most sincere apologies for the odor you experienced in your first room. As this hotel's manager, I can assure you that every room is being inspected and deodorized once renovation is complete prior to being offered to guests. As well, I regret to hear that... More

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Additional Information about Extended Stay Canada - Ottawa

Address: 141 Cooper St, Ottawa, Ontario K2P OE8, Canada (Formerly Extended Stay Deluxe - Ottawa - Downtown)
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay Canada - Ottawa 2.5*
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Also Known As:
Extended Stay Deluxe Ottawa - Downtown Hotel Ottawa
Extended Stay Ottawa
Ottawa Extended Stay

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
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Number of rooms
208

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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