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All 66 Ottawa hotels

Extended Stay Canada - Ottawa

2.5 of 5 Hotel   |   141 Cooper St, Ottawa, Ontario K2P OE8, Canada (Formerly Extended Stay Deluxe - Ottawa - Downtown)
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Ranked #42 of 66 hotels in Ottawa
A recent review
4 of 5 stars reviewed 3 weeks ago
DNeck19 Alexandria, Virginia
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294 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Alexandria, Virginia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here during Winterlude and it could not have worked out any better. The hotel is only a couple block walk from the canal which was very convenient. Confederation Park was just on the other side of City Hall. Speaking of City Hall, we were able to park there underground in a secure lot instead of... More

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Manager_11525, Manager at Extended Stay Canada - Ottawa, responded to this review

The staff and I appreciate your kind remarks. I’m happy to hear that you enjoyed your time at our hotel including our convenient location and free grab-and-go breakfast. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Montreal, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 10, 2014

Yes, that's correct. A used condom fell out of the bedding and onto the floor during a stay in June 2013. I think that probably indicates how often they change the bedding. The staff member working was understanding and moved me to another room but needless to say I wouldn't recommend this place to anyone else.

Was this review helpful? Yes 3
Manager_11525, Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you for taking the time to write a review. My sincerest apologies for the level of cleanliness you experienced during your stay. I’m working with the entire staff to improve our cleaning procedures to ensure your experience is not repeated. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotels. If... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 24, 2014

We chose this hotel for our stay during the Family Day long weekend in Feb 2014. We needed 2 rooms with 2 beds in each room. We were a group of 4 adults, and 4 kids. List of Issues :- 1) The online reservation was done with the listing of a room with 2 Queen Beds. We were instead given... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

I appreciate you bringing your experience to our attention. I am sorry to hear about the maintenance issues you experienced in your room. As well, I apologize that the cleanliness of the towels in your room did not meet your expectations. I will be meeting with our housekeeping and maintenance staffs to ensure these issues do not continue in the... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2014

Conveniently located on Cooper st. 15 minutes walk to the Parliament or By Ward Market. Free self parking at city hall, good until 3 pm the next day. Grab-and-go breakfast included. Very helpful staff. Suite of very large size. It is of great value for the money I've paid for this 3 star hotel. Well beyond my expectation.

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you so much for sharing your experience with us. I am glad that you enjoyed our convenient location, free parking, and our helpful staff. As well, it’s great to hear that our grab-and-go breakfast and your fully equipped kitchen met your travel needs. I’m so pleased that we were able to provide you with a great stay at an... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

Okay...so lets just put it out there. I have high expectations when it comes to accommodations, so booking this hotel through a third party was probably not the greatest choice but it was the most cost-efficient one. This hotel exceeded my expectations of a 2.5-Star hotel . Yeah, you might not get all the fancy gadgets as those provided in... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you for posting a review that was such a pleasure to read. I'm thrilled that we exceeded your expectations in the areas of service and quality. We all truly enjoyed having you stay with us and we would love to see you again, should your travels bring you back to our area. More

UAE
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 18, 2014

Stayed in a double room with two double beds as a family of 4 (2 adults, 13&12 y.o.). Only used room to watch t.v. and sleep after big days out sightseeing so space was fine for this purpose. Cooked 2x breakfasts and 1x dinner in kitchen but had to eat in shifts as only enough crockery for 3 people! Beds... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you for taking the time to write such a positive review about your hotel stay. I am so pleased to hear that you enjoyed your room, especially the fully-equipped kitchen; as well as the friendly service our staff provided and our hotel’s convenient location. It would be our pleasure to give you another repeat experience in the near future.... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 15, 2014

Booked through hotwire. ca for 59 dollars a night. Worth the price. Definitely wouldn't pay full price. We stayed two nights in room 315. Large sized room with a kitchenette, living area and separate bedroom and bath. Furniture was dated but king bed was comfortable. Walls are paper thin. We could hear everything throughout the night. Never used the kitchen... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that noise and smells from adjacent rooms disturbed your stay. Still, we are pleased to know that we were able to provide you with a comfortable bed, clean room, and great location for your visit. Thank you again for sharing your experience with... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

I had such a great experience through Extended Stay Canada-Ottawa. Check-in was quick, efficient and very helpful searching for a rental car company. Suite was Spacious, Clean and Comfortable. It was in the heart of the city close to the Rideau Canal for Winterlude, Elgin St for Pubs and Lunch and the Byward Market for a nice evening out. Will... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Rubin - Thank you for posting such a rewarding review. I truly appreciate your comments regarding our team's commitment to providing outstanding customer service. We all enjoyed having you stay with us and would love to provide you with another comfortable stay in the future. More

Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 4, 2014

The one thing I hate is a tiny hotel room. I've stayed twice at this hotel and this was the smallest room of the two times, yet still a big room. For the price, it was a steal. Travelling a lot, I like to feel at home, so I was grateful to have a fridge and dining room. Last time... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you for taking the time to review our hotel. I am pleased to read that you had a comfortable stay with us. I am glad that you found our hotel to be clean and our staff to be friendly. As well, I am happy that you enjoyed our convenient location and your fully equipped kitchen. We would love to... More

Montreal, Canada
1 review
3 of 5 stars Reviewed February 2, 2014

Good location and price, breakfast limited, but nice to be able to cook in your own kitchen albeit with limited supplies. Construction across street was a bit noisy, and windows are old with drafts in winter, one TV remote didn't work, and the breakfast that they provide is mostly coffee and some snack bars and bran muffins wrapped in plastic.... More

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Additional Information about Extended Stay Canada - Ottawa

Also Known As:
Extended Stay Deluxe Ottawa - Downtown Hotel
Extended Stay Deluxe Ottawa - Downtown Hotel Ottawa
Extended Stay Deluxe Ottawa
Extended Stay Ottawa
Ottawa Extended Stay
Address: 141 Cooper St, Ottawa, Ontario K2P OE8, Canada (Formerly Extended Stay Deluxe - Ottawa - Downtown)
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #42 of 66 hotels in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay Canada - Ottawa 2.5*
Reservation Options:
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