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BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre

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1876 Robertson Road, Ottawa, Ontario K2H 5B8, Canada
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BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre
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207 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (207)
  • Mar-May only
    (61)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (44)
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Scarborough, ON, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

This hotel has good facilities and comfortable rooms. The rooms were generally clean except on my check in day there was an empty soda can on the balcony and some hair on the wall of the shower. I did check in early and I think I was in the room after the initial cleaning but before it was inspected.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kitchener, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Friendly and very helpful staff. Very nice room. Lovely large pool. I would recommend to anyone, and will. It is a little west of downtown Ottawa, but the extra value is worth it. I don't know why this report has to have 200 characters and so I am filling it with this line. Thank you.

Review collected in partnership with Best Western

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Sault Ste. Marie, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

was nice but nothing special; pool could use more maintenance; internet was hit and miss; no continental breakfast; room itself was nice but we were moved when we found out we were on a floor with girl's hockey teams.

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Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Friendly front desk staff, clean well maintained facility. Lovely pool which has an outdoor view. Great location and close to the 417/416. Not fond of the restaurant though. Service was great but the food is not with the exception of the best mac and cheese. Lots of other eateries close by and within walking distance.

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Toronto, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Friendly staff, and in a great location for west end of Ottawa. Nice Pool which is well maintained and it's almost never used, same with the tiny but very well maintained gym which has only a couple items, treadmill, etc.. but air conditioned and clean. The staff are really great. The only bad thing is the restaurant closes early so... More 

Review collected in partnership with Best Western

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Richmond
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I booked accommodation 14 hours in advance in person,, asked for a ground floor room and indicated I would no be checking in until after 1 AM as I was picking up a friend from the airport at midnight. Staff were not polite nor helpful I was put in a second floor room far from the elevator and had to... More 

Was this review helpful? Yes 1
Montreal
Top Contributor
138 reviews 138 reviews
51 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for 3 nights to attend an event at the hotel. Front desk had trouble finding my reservation, but eventually did. Staff were pleasant. Our room was clean, but rather dark, even with the curtain open all the way; partly because of interior colours, partly because of the "window" being a patio door leading to a... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this location for three nights. Our hotel room was very clean, and felt comfortable. The hotel and room felt very safe and secure. The hotel did not have a complimentary breakfast available. However, a restaurant called Fitz"s Classic Grill, is attached to the hotel. We did not visit the restaurant though. The hotel has good parking and... More 

Review collected in partnership with Best Western

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We just returned from a recent trip to see the Tulips. We were disappointed that our request for a refund of the senior discount was turned down with little to no consideration and a mere comment 'it is only 10%'. Another incident was we were not able to get wi-fi access inside our room, When we brought this to the... More 

Was this review helpful? Yes 1
LONDON
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

great room, clean, friendly staff - and so good to our dogs who travel with us. room was one of the nicest we have ever stayed in. Lots of shopping nearby and close to other amenities in the Ottawa vicinity

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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