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All 67 Ottawa hotels

BEST WESTERN PLUS Ottawa/Kanata Hotel & Conference Centre

3.0 of 5 Hotel   |   1876 Robertson Road, Ottawa, Ontario K2H 5B8, Canada
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Ranked #36 of 67 Hotels in Ottawa
A recent review
3 of 5 stars reviewed 1 week ago
1ove2travel Toronto, Canada
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175 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

Old, rundown and barebones. Very expensive for what's included. Bedding sparse, unclean feeling in room, no kettle or microwave. Toilet only worked if you held down the handle, shower was dirty upon arrival, thermostat didn't work properly, fridge worked on and off and was filthy with layers of dust around the exterior of the fridge. Fitness room is non -existent... More 

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1 review
1 of 5 stars Reviewed 6 days ago NEW

A dirty place. Toilets don't flush properly, bathroom was dirty when we arrived. Expensive place to stay for outskirts of Ottawa. Fitness room is outdated and equipment doesn't work properly. No microwave or coffee maker in room. Don't waste your money.

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Shawn R, Manager at BEST WESTERN PLUS Ottawa/Kanata Hotel & Conference Centre, responded to this review

Thank you for your response. We did have some problems over the weekend with a hockey team that was abusing the fitness equipment. We put the treadmill out of service to be fixed and someone ripped the out of service sign and continued to use it until the motor burnt out. Some times the new low water consumption toilets do... More 

Toronto, Canada
Top Contributor
64 reviews 64 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel (which is only 15 minutes from the Canadian Tire Center) for one night while we were in town for a hockey game. It is well known that area hotels are very busy on game nights, yet when we arrived shortly after 3 to check in, there was only one girl manning the front desk. The... More 

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Ontario
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here on a spontaneous weekend away and got a great deal through Hotwire. The location is great, just a bit on the outskirts of the city, but still close to lots of amenities. The room we had was clean, quiet, and comfortable. A couple of maintenance issues in that some of the lights in the room were burned... More 

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Halifax, Nova Scotia, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2014

The place was dated, but clean, quiet, and had very comfortable beds. The restaurant attached was reasonably priced and the food was decent. The staff at the restaurant were nice and helpful. For a quick stay, or for a conference, this is a respectable place to stay.

Review collected in partnership with Best Western

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Belleville, Canada
1 review
4 of 5 stars Reviewed December 9, 2014

I stayed for a business conference in December 2014. The hotel was clean, fresh and very quiet but the main desk staff could have been friendlier and the restaurant was to be desired and slow. Overall I would recommend this Best Western in the future.

Review collected in partnership with Best Western

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Lakefield, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 8, 2014

We recently went to Ottawa for a family visit. Needed a hotel which took dogs. The cost was an additional $20 per night. Found it convenient to take our dog in and out. Not to far away is a leash free park. The hotel room was a bit tired, we upgraded to a suite. I would stay there again. Ottawa... More 

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Contributor
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 3, 2014

This hotel appears to be pretty old. The room had an ok size, but I was not impressed with the cleanliness - especially looking at the washroom (Stained towel) and the toilet itself... The breakfast is not included, but there is a restaurant attached to the hotel. I went there for dinner, but I must say that I wasn't impressed... More 

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TORONTO
Top Contributor
60 reviews 60 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 2, 2014

This Best Western had dated carpeting in the entrance way and stairway, there are no elevators to get to the second floor so travel lightly. Breakfast was not included with the price, while the room was clean the beds were lumpy and the furniture old. The carpeting and décor on the room was ok. The pool was salt water and... More 

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ennismore
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 28, 2014

The pool is large and rarely used. The rooms are typical for the price point and era of hotel. It is convenient with an on site restaurant; breakfast was delicious. The breakfast is not included but so much better than a liquid egg complimentary breakfast. The restaurants near the hotel are also very good. For the price it is a... More 

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Additional Information about BEST WESTERN PLUS Ottawa/Kanata Hotel & Conference Centre

Address: 1876 Robertson Road, Ottawa, Ontario K2H 5B8, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Ottawa/Kanata Hotel & Conference Centre 3*
Number of rooms: 83
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Also Known As:
Best Western Plus Barons Hotel And Conference Centre
Best Western Ottawa
Ottawa Best Western

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