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BEST WESTERN PLUS Barons Hotel & Conference Centre

3.0 of 5
3700 Richmond Road, Ottawa, Ontario K2H 5B8, Canada
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BEST WESTERN PLUS Barons Hotel & Conference Centre
Ranked #33 of 62 hotels in Ottawa
3.5 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveler rating
    11
    18
    7
    6
    7
Date Rating
Tucson Az.
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 31, 2012 NEW

BW - Have stayed in many BW plus and liked all, then this. Checked in at 4 pm and found room hot and smelled of paint and wallpaper. Was told no one to fix AC and no other rooms even though people continued to check in. Discount...NO Free breakfast....NO Anything for customer ...NO AVOID!

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Gravenhurst, Canada
1 review
5 of 5 stars Reviewed May 28, 2012 NEW

We have stayed here on two different occasions. We really enjoyed staying at this hotel, and enjoyed the pool, hot tub & restaurant...good food and friendly service. We will for sure stay here again!

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Toronto, Canada
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 3, 2012

Nice hotel we stayed at while seeing a concert at the Scotiabank Place. It was a quick drive to the venue. It was also a fairly quick drive to the downtown area. If you have a car, this is a great place to stay outside of the busy downtown area. There are a few grocery stores that are within walking... More

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toronto
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 2, 2012 via mobile

I used this hotel to stay over after seeing a show at scotiabank centre. The hotel was very close to the venue, and also not too far from downtown. There are 2 supermarkets, and 3 Tim hortons in walking distance. Rooms were what you would expect from any decent hotel. Try eating at the works burger restaraut in Kanata we... More

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1 review
5 of 5 stars Reviewed April 30, 2012 via mobile

We stayed in one the the suites April 27. Heather, at the front desk, provided exceptional service. Our suite was very clean and well appointed. The pool/whirlpool looked very clean and inviting. Unfortunately, I had forgotten to pack our suits. We will definitely stay again when we're in the area. Paul Hummel and Kim Hamilton

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Burlington, Canada
Contributor
15 reviews 15 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 21, 2012
1
person found this review helpful

This is by far the worst hotel i have ever stayed in. i travel a lot for business and this was horrible! The hotel itself is very run down, the smell is horrible, i checked in, had to carry my suitcase up 2 flights of stairs, to a "room with a balcony" what a joke! This my friends is not... More

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Shawn Rutters, Manager at BEST WESTERN PLUS Barons Hotel & Conference Centre, responded to this review
April 25, 2012

Thank you for your response. We are sorry that we were not able to meet your expectations during your stay out our hotel. As we discussed while you were here, I have contacted hotwire for you to have your money refunded, will ensure that this does happen. It is unfortunate that the odour in our rooms where not to your... More

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2 of 5 stars Reviewed April 16, 2012

The Hotel is fine. It is clean and reasonably priced. It looks like it has a nice saltwater pool. The property includes several large rooms that can be rented for meetings, parties etc. We had the misfortune of sleeping (trying to) in this hotel during a particularly loud dance held in one of these rooms. I called the front desk... More

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Shawn Rutters, Manager at BEST WESTERN PLUS Barons Hotel & Conference Centre, responded to this review
April 18, 2012

Thank you for your response. It is on rare occasions that we host a party, but is does happen. As you noted, we have two wings to the hotel and one would have be quieter than the other. If any quest would like to inquire about a quieter section we would be happy to accommodate. Thank You Management. More

Dieppe, Canada
1 review
5 of 5 stars Reviewed March 22, 2012

I've stayed at this hotel on two occasions during the past 6 months, for a total of 9 nights. I had no complaints. It's comfortable and convenient - close to everything in Ottawa's west end, but without the high prices of Kanata. It also offers quick access to both 416 and 417 highways, and is only 10-15 minutes easy drive... More

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Hamilton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2012
2
people found this review helpful

This was my second trip to the Ottawa area with my family and our second stay at this hotel. The front desk staff is very friendly and helpful. The check in was very quick and they were able to supply us with small items that we have had forgot to pack. The rooms were very clean and the beds are... More

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Shawn Rutters, Manager at BEST WESTERN PLUS Barons Hotel & Conference Centre, responded to this review
February 29, 2012

Thank you very much for your kind review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again... More

Cambridge, Canada
1 review
4 of 5 stars Reviewed February 23, 2012

I stay at this hotel when I travel to Ottawa, the front desk staff have been pleasant to deal with and very helpful. The beds are comfortable and the rooms I have had were updated. The hotel is older and the shell may not look the best but the service and staff are great. The location is central and easy... More

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Additional Information about BEST WESTERN PLUS Barons Hotel & Conference Centre

  • Best Western Ottawa
  • Ottawa Best Western
Address: 3700 Richmond Road, Ottawa, Ontario K2H 5B8, Canada
Price Range: PLN: $$

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BEST WESTERN PLUS Barons Hotel & Conference Centre
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