We arrived around 1pm and were able to get in the room right away with no charge. The room we had was clean, well maintained and equipped with a fridge, microwave and sink. Easy underground parking as well. Amanda, the front desk manager was very nice and helpful doing the reservation.
The quality of the Best Westerns hotels could vary quite a bit.
This Ottawa hotel was quite a pleasant surprise. Fast check-in, with friendly staff.
The underground parking is small but very clean.
The rooms are large, well equipped, with in-room safe, comfortable bedding.
My room had 2 folding support for luggage. It’s definitively a plus when you are 2...
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Dear Guest,
Thank you for choosing Best Western PLUS Victoria Park Suites during your recent visit to the Nation's Capital. I am so happy to hear you enjoyed our hotel and appreciated the efforts of our staff for being clean and friendly.
We hope to see you again soon!
Have the BEST day!
Amanda Craig
Front Office Manager
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We chose this hotel because we had a coupon from the hotel chain for a free stay. I tried to book online for two nights at this hotel but it showed no vacancy for the 2nd night, a Saturday. A direct call to the hotel revealed that there was availability for the Saturday night but because we wished to use...
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Dear Guest,
Thank you for choosing Best Western PLUS Victoria Park Suites.
We are delighted to know you enjoyed your stay with us and I'm happy you were able to share your tip on calling the Front Desk if online is not available.
Normally, free parking is only provided with the CAA rate and when the card is shown, but...
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As a business traveller my work has had me travelling across Canada for 10 years now. I have stayed in nearly every brand out there. Some were very good and others not so good. One thing for sure is I have never been disappointed when I go to Ottawa and stay at the BW Victoria Park Suites. The location is...
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Dear Guest,
Thank you for choosing Best Western PLUS Victoria Park Suites.
We really appreciate you taking the time to share your comments. Our staff follow Trip Advisor closely and your comments have put smiles on many faces. Thank you for being loyal to our hotel.
We look forward to seeing you again soon!
Amanda Craig
Front Office Manager
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We really appreciated the hotel honoring our request for a quiet room. Clean hotel, excellent location within walking distance to all landmarks, etc. Breakfast v v good (eggs, sausage, fruit, etc, good brand coffee and Tazo tea). Complimentary soap/shampoo in rooms Bath & body works brand.
Restauant close by was shawarma king (so good!).
Tv large screen flat.
Parking $17...
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Dear Guest,
Thank you for choosing Best Western PLUS Victoria Park Suites.
Thank you for taking the time to share your comments. We are so happy to hear you enjoyed your stay with us and we look forward to seeing you again soon!
Have the BEST day!
Amanda Craig
Front Office Manager
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I booked this hotel at the last minute online and then checked in an hour later without any issues. The room was clean, large queen bed, big flat screen tv, kitchenette with microwave, bar fridge, coffee maker, plates, cups & cutlery if you want to prepare food in your room. Nice bathroom; I loved the Bath and Body Works products!...
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Dear Guest,
Thank you for choosing Best Western PLUS Victoria Park Suites.
We appreciate that you took the time to share your experience here on Trip Advisory. I am happy to hear that you enjoyed our hotel and your room.
We do hope you get a chance to enjoy our breakfast on your next stay and see why it is...
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I love best western, especially the small family owned hotel chains. And this one is no disappointment. Quiet, silent and small enough to hide. This hotel is a little far from the Business Centre and is good for those looking to hide in this small town. Good and fast internet, good food and very good conference facilities. And it still...
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Dear Guest,
Thank you for choosing Best Western PLUS Victoria Park Suites.
Thank you also for the kind words you left on Trip Advisor. We do pride ourselves on being a hidden gem in the Nation's Capital and we are happy to hear you enjoyed some serenity while you stayed with us.
We look forward to seeing you again!
Amanda...
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I usually try to stay at this hotel when in Ottawa. Staff were again very friendly, the rooms are well equipped. The cookies are a nice touch. The location is convenient and there are a lot of restaurants in the area and it is a short walk into the downtown area.
The breakfast area was recently remodeled. A typically continental...
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Dear Guest,
Thank you for your kind words. It is always an honour to hear that a guest has enjoyed their stay. We strive to make every experience a positive one.
We look forward to seeing you again when you return to Ottawa.
Sincerely,
Rachel Kooyman
Hotel Manager
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We stayed for one night for a "business/couple trip" at this hotel. We booked it mainly because of its good reviews and renovated rooms.
PROS :
1) Great staff, very helpful : accommodated us with a quiet room and late check-out
2) Quiet location
3) Close to touristy areas (although we didn't visit those, they looked close according to the...
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Thank you for choosing Best Western PLUS Victoria Park Suites and thank you for taking the time to share your comments on Trip Advisor.
We appreciate your kind words about our staff and location. These comments are motivating to our employees, thank you.
I am sorry to hear that you found some discrepancies in the hotel.
I am not sure...
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Although the hotel is quite nice, we did experience hot water issues in our first room. They moved us the next day, but the same hot water problems persist. You have to run the tap for about 15 minutes before you get any hot water. For the next person showering it runs into the same problem over and over. The...
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Dear Guest,
Thank you for choosing Best Western PLUS Victoria Park Suites. We appreciate you taking the time to share feedback on your experience.
I am sorry to hear about the discrepancy you experienced with hot water. This is not a commonplace issue for our guests. I invite you to contact me personally to discuss this and I would appreciate...
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