Four of us stayed here and also used a conference room. We had a few problems with plumbing -- no hot water, too much hot water -- and lights -- one didn't work. BUT the point is that while problems like this can always happen, the way the staff respond is significant. At this hotel, the staff responded to any... More

Thank you so much for the very comfortable stay at your hotel over the weekend of Jan 27-Jan 29, 2012. The room, staff, breakfast and overall comfort was amazing. Will definately return in the future More

Hotel was a pleasant surprise. Very clean, modern, comfortable, and the price was unbeatable. The accomodation for our request for an upgrade was beyond our expectations. Although it's a bit too far to walk to the core area of the city in the winter, a cab ride is only <$10. Continental breakfast area was one of the better ones we've... More

Our recent three day was most enjoyable - as usual the staff was friendly and courteous. We loved the renovated eating area!! More

We switched to this hotel after staying elsewhere and being disappointed. The room was clean and large with a king size Bed (YAY!) the couch in the living room is the same brand as the one we have at home so that was wonderful. Exercise room has an amazing view! So many things are within walking distance not so much... More

Trust me, that's saying a LOT - And we've stayed in "nicer" hotels - some with truly superior service. But Victoria Suites is THE place we stay when in Ottawa for business or sightseeing. Unless it's booked solid, booking here is the first thing we do when my wife and I know we're going to Ottawa. The rooms are clean,... More

Stayed here for a night before going to the airport. It is 10 minutes from the airport with no traffic. The staff was great. The floor we were put on had a glass door separating the rooms from the elevator which was a nice feature. The rooms were spacious and clean. Would stay here again. We missed the continental breakfast... More

From the first step in the door, the experience has been amazing. Excellent front desk service. The room is fantastic - spacious and well appointed with updated furniture and decor. There is a desk, reading chair, queen size bed, 40+" flatscreen and kitchenette with everything needed (microwave, dishes, fridge, cleaning supplies). Nice soaps and shampoos in the bathroom. I have... More

I stay at the BW Victoria Park Suites on my business trips to Ottawa. Great location, only 20 minute walk to Parliament Hill area. Terrific value. The rooms are incredible, full 1 bedroom suites with a small kitchenette area, plenty of space. The breakfast selection (just upgraded) is awesome, probably one of the best I have come across and I... More