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BEST WESTERN PLUS Ottawa Downtown Suites

#6 of 69 Hotels in Ottawa
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377 O'Connor St, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
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BEST WESTERN PLUS Ottawa Downtown Suites
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960 Reviews from our TripAdvisor Community

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Ottawa, Canada
Level Contributor
93 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed yesterday NEW

Normally I would not be reviewing a hotel in a city in which I live, however, I recently stayed here for what was supposed to be a couple of days and turned into a week while some work was being done on my flat. A few years ago I had put up some relatives who had come to Ottawa on... More 

Helpful?
Thank WildCanadian
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW via mobile

We were here for three days and we would definitely stay again. The dresser drawers kept opening and the toilet kept running but other than that our stay was wonderful. The breakfast was really good and staff were very friendly. The location was perfect for us curling in different curling clubs and walking distance to downtown for supper.

Helpful?
Thank A TripAdvisor Member
Courtice, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The room was clean and well equipped. The staff was super friendly and helpful. You could hardly move without someone offering to help. The breakfast buffet has a great selection which is constantly freshened. The location means if you like to walk you don't need a vehicle to see the sights. We parked the car for the weekend and walked... More 

Helpful?
Thank Marc L
BWPLUSOttawaDowntown, Front Office Manager at BEST WESTERN PLUS Ottawa Downtown Suites, responded to this review

Dear Marc L, Thank you very much for taking the time to share your thoughts on Trip Advisor! We are thirlled to reaad that you had an enjoyable weekend with us and that our staff were always there to help which is what we do best! It sounds like you were able to see the sights and sounds of Winterlude... More 

Toronto, Canada
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

The reviews of this property are inaccurate and create the wrong image. This place is 100 percent a two star hotel, nothing more. Although there are many good reviews, (too many?) this remains a below average hotel. Possibly a average hotel for Ottawa, because Ottawa hotels are seriously lacking. Stay in Hull or Gatieau at the Hiton or elseware in... More 

Helpful?
Thank Travelboy328
BWPLUSOttawaDowntown, Front Office Manager at BEST WESTERN PLUS Ottawa Downtown Suites, responded to this review

Dear Travelboy328, Thank you very much for taking the time to share your review on Trip Advisor. We always appreciate hearing from our guests. However I was sorry to hear that your stay was not a positive one. I would welcome a further discussion regarding yoru stay and the issues that you encountered. At your leisure, I can be reached... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

The staff at this hotel is exceptional! We felt so welcome with their friendliness, warm welcome and gestures. We spent 3 nights here for my boyfriends birthday in which we attended a sens-oilers game (oilers won 7-2 woooo) and on the last night one of the girls hand delivered a farewell birthday package. Truly unexpected and very kind, us newfies... More 

Helpful?
Thank Jesse S
BWPLUSOttawaDowntown, Front Office Manager at BEST WESTERN PLUS Ottawa Downtown Suites, responded to this review

Dear Jesse, Thank you very much for taking the time to share your thougths with us on Trip Advisor. It's very much appreciated. From all of us at the Best Western PLUS Ottawa Downtown Suites, we would like to wish your boyfriend a Happy Birthday! It looks like there was some birthday luck play in action when your team beat... More 

Welland, Canada
Level Contributor
70 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Staff is kind and welcoming. The rooms are great and clean. I highly recommend that you stay here if you are in Ottawa! Great place for family or business! Close to everything and parking isn't outrageous! A must stop for all people in Ottawa!

Helpful?
Thank Lucas S
Edmonton, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Location, location, location. Easily accessible off of the Queensway, close to downtown, right along the canal. The hotel has nice rooms for a good price. You do have to pay for parking, but considering that you are downtown or near downtown it is not outrageous.

Helpful?
Thank Brad A
Guelph, Canada
1 review
5 of 5 stars Reviewed 1 week ago

great experience, great suite, excellent service and housekeeping service, good location of food good location for touring and sightseeing. Hotel map was very handy to getting to the conference and other areas of Ottawa.

Helpful?
Thank Britt A
Lexington, Massachusetts
Level Contributor
231 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room I got was fine, TV got a good amount of channels, bathroom worked, and I slept pretty well. Rest of things could be improved. The elevator was slow, and frequently a long wait, so it turned out to be faster taking the stairs, even though I was on the fourth or fifth floor. The staff were not very... More 

Helpful?
Thank tedkirby
BWPLUSOttawaDowntown, Front Office Manager at BEST WESTERN PLUS Ottawa Downtown Suites, responded to this review

Dear tedkirby, Thank you for taking the time to share your thoughts with us on Trip Advisor. We always appreciate hearing from our guests. I was sorry to read that your experience was not the best. We always want to ensure every guest as a positively lasting experience and it would seem for yours we fell short. I would welcome... More 

Montreal, Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at hotel for one night, nice interior parking, staff very friendly, room spacious and clean, good desk to work on, very comfortable bed, choice of pillows! Great breakfast, easy departure. All great!

Helpful?
Thank smarcha
BWPLUSOttawaDowntown, Front Office Manager at BEST WESTERN PLUS Ottawa Downtown Suites, responded to this review

Dear smarcha, Thank you very much for taking the time to share your review. We very much appreciate it. We're thrilled to read that you enjoyed your stay with us. We look forward to having you back. Regards, Andrew Busing Front Office Manager More 

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