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BEST WESTERN PLUS Ottawa Downtown Suites

#5 of 69 Hotels in Ottawa
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377 O'Connor St, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
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1 room 1 adult
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BEST WESTERN PLUS Ottawa Downtown Suites
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956 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

The staff at this hotel is exceptional! We felt so welcome with their friendliness, warm welcome and gestures. We spent 3 nights here for my boyfriends birthday in which we attended a sens-oilers game (oilers won 7-2 woooo) and on the last night one of the girls hand delivered a farewell birthday package. Truly unexpected and very kind, us newfies... More 

Helpful?
Thank Jesse S
Welland, Canada
Level Contributor
70 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Staff is kind and welcoming. The rooms are great and clean. I highly recommend that you stay here if you are in Ottawa! Great place for family or business! Close to everything and parking isn't outrageous! A must stop for all people in Ottawa!

Helpful?
Thank Lucas S
Edmonton, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Location, location, location. Easily accessible off of the Queensway, close to downtown, right along the canal. The hotel has nice rooms for a good price. You do have to pay for parking, but considering that you are downtown or near downtown it is not outrageous.

Helpful?
Thank Brad A
Guelph, Canada
1 review
5 of 5 stars Reviewed 1 week ago

great experience, great suite, excellent service and housekeeping service, good location of food good location for touring and sightseeing. Hotel map was very handy to getting to the conference and other areas of Ottawa.

Helpful?
Thank Britt A
Lexington, Massachusetts
Level Contributor
228 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

The room I got was fine, TV got a good amount of channels, bathroom worked, and I slept pretty well. Rest of things could be improved. The elevator was slow, and frequently a long wait, so it turned out to be faster taking the stairs, even though I was on the fourth or fifth floor. The staff were not very... More 

Helpful?
Thank tedkirby
BWPLUSOttawaDowntown, Front Office Manager at BEST WESTERN PLUS Ottawa Downtown Suites, responded to this review

Dear tedkirby, Thank you for taking the time to share your thoughts with us on Trip Advisor. We always appreciate hearing from our guests. I was sorry to read that your experience was not the best. We always want to ensure every guest as a positively lasting experience and it would seem for yours we fell short. I would welcome... More 

Montreal, Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at hotel for one night, nice interior parking, staff very friendly, room spacious and clean, good desk to work on, very comfortable bed, choice of pillows! Great breakfast, easy departure. All great!

Helpful?
Thank smarcha
BWPLUSOttawaDowntown, Front Office Manager at BEST WESTERN PLUS Ottawa Downtown Suites, responded to this review

Dear smarcha, Thank you very much for taking the time to share your review. We very much appreciate it. We're thrilled to read that you enjoyed your stay with us. We look forward to having you back. Regards, Andrew Busing Front Office Manager More 

Karachi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I would start from the services. Front desk ladies misguided us several times about points resumption and eventually they charged full amount instead of using points. King suite bed sheet was torn from the middle and from the bottom. We requested for a milk carton for baby and they gave us 2% expired milk for the baby and also they... More 

Helpful?
Thank IssacAhmad
BWPLUSOttawaDowntown, Front Office Manager at BEST WESTERN PLUS Ottawa Downtown Suites, responded to this review

Dear IssacAhmed, Thank you very much for taking the time to share your recent experience with the Trip Advisor community regarding your stay with us. We always appreciate hearing from our guests. We were very sorry to hear about the challenges that you had during your stay. Please rest assured they are not common place. If I may take a... More 

Kingston, Canada
Level Contributor
9 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here in August, taking our boys and their girlfriends to concert at TD place. For us it was great being able to walk to and from the concert (approx. 15 min each way). We had a queen suite the boys suite had two double beds. The rooms were very clean and spacious. Fridge, microwave, sink, dishes, coffee maker, even... More 

Helpful?
Thank Mike C
BWPLUSOttawaDowntown, Front Office Manager at BEST WESTERN PLUS Ottawa Downtown Suites, responded to this review

Dear Mike C, It was a pleasure to read your review. Thank you for taking the time to share. It was great to hear that you enjoyed the AC/DC concert at TD Place and that you enjoyed your time with us. It's great that we were able to help with the pants reunion! It was our pleasure, and happy to... More 

Baddeck, Canada
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel has to be the most consistently dependable hotel I've ever stayed at. It is the middle of down town and you cannot beat the price. Friendly and professional, the staff never disappoint you. All I can say is "Thanks BW Victoria Park "

Helpful?
1 Thank Chuck S
VictoriaParkSuites, Front Office Manager at BEST WESTERN PLUS Ottawa Downtown Suites, responded to this review

Dear Chuck S, You are most welcome! It was our pleasure to have you as our guest. We were thrilled to hear that you love our hotel and we very much appreciate your loyalty. We look forward to having you back. Regards, Andrew Busing Front Office Manager. More 

Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I love this homey, little gem of a hotel. Staff are so friendly and helpful. Comfortable, clean suites. It's close to downtown and in walking distance to Elgin and Bank Streets. Loved the complimentary and generous buffet breakfast every morning! Free wifi and kitchenette . All for a very reasonable price.

Helpful?
1 Thank Kathleen M
VictoriaParkSuites, Front Office Manager at BEST WESTERN PLUS Ottawa Downtown Suites, responded to this review

Dear Kathleen M, Thank you very much for taking the time to share your thoughts on your recent stay with us. We very much appreciate it. We were very happy to hear that our staff were so friendly and helpful and that you had a great stay with us. We always share comments with the staff and they will be... More 

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