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Delta Ottawa City Centre

3.5 of 5 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
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Certificate of Excellence 2014
Delta Ottawa City Centre
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Delta Ottawa City Centre
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365 reviews from our community

Traveler rating
    150
    147
    52
    11
    5
See reviews for
66
112
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113
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Delta Ottawa City Centre
See the most recent reviews
Edmonton, Canada
Top Contributor
70 reviews 70 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 15, 2013

My friend and I stayed here for one night and were both impressed! We were very early for check-in and only planned to leave our bags but the very friendly staff behind the counter checked us in and upgraded our room. He then went over a map of the downtown area for us circling things and explaining the 'must see'... More

Was this review helpful? Yes
Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review

Your positive comments are greatly appreciated! Glad you enjoyed your stay with us. See you again soon! More

Toronto
Top Contributor
117 reviews 117 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 14, 2013

I'm a regular at Delta's and this one didn't disappoint in terms of quality. But this time I brought my family along in 2 rooms. The rooms were comfortable but the washrooms are small, and there was no fridge - not sure if other class of rooms have fridges (would have been nice as we had some perishables needing storage).... More

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Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review

Your feedback is important to us, thanks for taking the time in letting us know where we can improve. Glad you enjoyed the breakfast convenience! More

Richmond, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 9, 2013

Our return staycation over Canada Day was excellent. The entire staff is so welcoming and friendly. We'll be back again. The only negative on our previous trip, and this one is the LIFT restaurant. I'm hopeful it is not owned by the Delta because if it is, the staff all need to go back to the Delta school of hospitality.... More

Was this review helpful? Yes
Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review

We are so happy you enjoyed your stay with us. Looking forward to your return trip. See you soon! More

Toronto
Top Contributor
149 reviews 149 reviews
32 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed July 7, 2013

Friendly staff, club room was okay, not large but clean but bathroom really small, one person at a time. The closet and bathroom doors didn't close and air conditioning was having a hard time coping with the 29 Celsius weather. This hotel was formerly the Crowne Plaza , recently renovated, but the bones of the hotel haven't changed thus the... More

Was this review helpful? Yes 1
Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review

Thank you for giving us your feedback, it's much appreciated! More

Belfast, United Kingdom
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 5, 2013

I stayed for one night,in room with king bed.Room was nice but small,and there was no fridge. I've seen executive room(on 25th floor),which is bigger,but there isn't much difference.The price for room was double the norm,as it was right before Canada Day. Wired internet connection was fast.Bed big,and comfortable. Breakfast wasn't included,and bit pricy,but there were few cafes within short... More

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Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review

Thanks for your feedback! We know your time is precious and appreciate your comments. More

Guelph, Ontario
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 3, 2013

My kudos to your staff for an excellent stay over the July 1st long weekend. I spend about 1/3 of my nights in various hotels every year. This was a trip with my wife and children to the capital for Canada Day. The front desk staff were great at check in with packages for the kids and our room was... More

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Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review

Your time is precious and we appreciate the time you took on providing us with your positive feedback. We are glad you and your family enjoyed the Canada Day weekend in the Nation's Capital and with us. We hope to see you back next year! More

Toronto
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 3, 2013

This hotel was perfect for a quick getaway (we had a two night stay) and for two people. We got a King Bed room and it was simple, clean and at a perfect location. Although the room was small (and the bathroom) it was cozy for the amount of time we spent in it. The Tim Horton's on the main... More

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Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review

Thank you for letting us know you enjoyed your stay! More

Whitehorse, Canada
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 2, 2013

I have stayed a few times at this hotel over the past couple of years. Construction during that time made things rather difficult--it was noisy, the so-called "business centre" was no more than one computer in the lobby, and I found a spare set of undershorts in one of my dresser drawers on one of my previous stays. The gift... More

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Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review

Than you for providing us your feedback. We are sorry to hear we did not meet your standards. The construction is mandated by the city of Ottawa. We hope you will give us another try. More

Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 27, 2013

This hotel suited our needs to a tee. Smallish rooms but very nicely decked out. Tim Hortons is located on the main floor so there was no need to go outside to brave the cold for my morning fix. One negative was the cost of parking that does not seem to be mentioned until you arrive at the hotel. Got... More

Was this review helpful? Yes 1
Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review

Your comments are appreciated, Thank you! Unfortunately, we do not own the parking under the building our hands are tied when it comes to the cost, sorry! We are however glad you enjoyed your stay with us and hope to see you again soon. More

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2013

Spent a cumulative of over 2 months here in 2012 for business, was unpleasant in the beginning due to construction but the rooms were neatly renovated and the staff did everything they could to make my stay comfy, and as the construction ended, my stays were even more pleasant. They have always hooked me up with the view I wanted.... More

Was this review helpful? Yes 1
Marjolaine1202, Manager at Delta Ottawa City Centre, responded to this review

Thank you for your kind words on your favorable stay with us. We look forward to your return trip to visit us again! More

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Additional Information about Delta Ottawa City Centre

Address: 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Ottawa City Centre 3.5*
Number of rooms: 410
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Also Known As:
Delta Ottawa City Centre Hotel Ottawa
Ottawa Crowne Plaza

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