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Delta Ottawa City Centre

3.5 of 5 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
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Certificate of Excellence 2014
Delta Ottawa City Centre
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Delta Ottawa City Centre
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411 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brantford, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars NEW

Checked in for a conference and perhaps because I chose to stay an extra night I was upgraded to a King suite. The hotel is lovely and the room is great. The only thing is the lighting in the bathroom makes makeup application a little challenging, but it's a small thing. The restaurant is good and the coffee is Starbucks... More 

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St. John's, Canada
Top Contributor
116 reviews 116 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed 3 days for various business meetings in city. Location is good as it is short walk to Sparkes Street and lots of restaurants in close walking distance. Rooms are very modern, clean and comfortable. The work space was very good and wireless internet was complementary and good speed. Normally I notice street noise (I was on 9th floor) but... More 

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the Tripadvisor site. We are delighted you enjoyed your visit, and found the hotel conveniently located. It's great to know you enjoyed a restful sleep throughout your stay. We look forward to welcoming you back to Delta Ottawa CIty Centre Hotel. More 

Quebec, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Well this hotel got a great location after all, near by the river and parliament, it only take 5 minutes walking distance to everything downtown. The rooms are always clean, comfortable, stylish and excellent amenities for the business traveler. The staff are very polite, courteous, friendly and helpful.

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through Tripadvisor. We are delighted you enjoyed your stay, and found our location close to all the major sites and attractions in Ottawa. It's also great to know how much you liked the guestroom, and that you found our team members polite and helpful throughout your visit. It will be... More 

Arnprior
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

My husband and I are from the area, but wanted a little "staycation" away from a busy home of 3 kids. We wanted a location that was central to many attractions, restaurants, and most importantly as it was winter: the Canal for skating. The Delta suited us perfectly. The room was not huge, but it was clean, modern and had... More 

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the Tripadvisor site. We are delighted to know you enjoyed your stay at Delta Ottawa City Centre Hotel, and received impeccable service throughout your visit. I will be pleased to share your feedback with our entire team! We hope to welcome you back! More 

Syracuse, New York
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is modern and seems GENERALLY well kept, however, I would not stay here again. Parking is very claustrophobic, it's tricky getting in and out of the garage, and parking is too expensive at 22+tax/day (unlimited in/out privileges). Our room was the king room with stand up shower, there was mold in the bottom edges of the shower, and... More 

Was this review helpful? Yes 2
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through Tripadvisor. Our goal is to exceed our guest's expectations, and it was clear from your comments we dropped the ball. We thank you very much for taking the time to further discuss your experience with our Senior Guest Service Manager, and we would like to assure you once again... More 

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is always been said location, location, location.... Well this location has it all, close to the river, parliament and walking distance to everything downtown. The rooms are always clean and the staff always pleasant!

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for the glowing review! We are very pleased to welcome guests to Delta Ottawa City Centre. It is our pleasure to do everything we can to ensure our guests enjoy their time with us, and we hope to welcome you back. More 

Frankford, Canada
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Attended a conference at this location and I had phoned prior to have the rooms in the group to be in close proximity. This is the first hotel that has accommodated this request. The staff welcomed us so nicely and throughout the week they were always smiling and greeting people very friendly! Nice rooms, and furnished with modern touches!

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through Tripadvisor. We are delighted you enjoyed holding your conference at Delta Ottawa City Centre Hotel, and that you found our team friendly and accommodating. It will be my pleasure to share your kind comments with our entire team! We hope to welcome you back. More 

Saskatchewan
Top Contributor
101 reviews 101 reviews
24 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at the Delta in January for meetings. While the lobby, lounge, and dining areas are gorgeous, and the penthouse meeting room a joy to be in, the hotel rooms appeal are seriously degraded by the overpowering scent of their new Philosophy toiletries and room deodorizer. In an age of strict FRAGRANCE FREE workplaces, it's impossible to function when... More 

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through the Tripadvisor site. We are very sorry to hear that scents from the bath products, and room cleaners, made your stay less than enjoyable. Please accept our apologies. We are very much aware that some of our guests require a scent-free environment, and we are pleased to provide this... More 

Burlington, Canada
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We always stay at the Delta Ottawa City Centre because they are pet friendly. This time when we checked in and were waiting for the elevator, the gentleman came up to us and said the Hotel was going to waive the pet fee as Ozzy is a Certified Medical Alert Service Dog. This is the first time they have done... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the Tripadvisor website. We are delighted to have welcomed you, and Ozzy, to Delta Ottawa City Centre. We truly appreciate you making Delta Ottawa City Centre your home-away-from-home when visiting the nation's capital. Our team looks forward to welcoming your team back! More 

Sudbury, Canada
Contributor
20 reviews 20 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I can't quite give this place a four compared to the other 4's around. The location is a good walk from the canal and best suited for the business traveller. However it is close to the parliament buildings. Gaining access the hotel entrance and parking lot is tricky and I would not rely on your gps. The modern theme comes... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through TripAdvisor. We were sorry to learn you were not a fan of our modern decor, and had difficulties entering the underground parking garage. We would also like to apologize for the difficulties you experienced connecting to the hotel WiFi the last day of your stay. It's great to know... More 

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Additional Information about Delta Ottawa City Centre

Address: 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Ottawa City Centre 3.5*
Number of rooms: 410
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Also Known As:
Delta Ottawa City Centre Hotel Ottawa
Ottawa Crowne Plaza
Hotel Style:
#10 Family Hotel in Ottawa
#11 Romantic Hotel in Ottawa
#19 Business Hotel in Ottawa

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