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All 67 Ottawa hotels

Delta Ottawa City Centre

3.5 of 5 Hotel   |   101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada (Byward Market Area)
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82%
Ranked #12 of 67 hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
EastCoast1979 Halifax, Canada
  • Reviews (253)
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  • Room tips (59)
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253 people have reviewed this hotel

Traveler rating
    105
    101
    35
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Halifax, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at the Delta from June 30- July 6th for my cousins wedding. We had 3 suites and a room on the 24th floor. The rooms are very spacious, and clean. The staff were more than accommodating. We had complimentary access to the lounge on the 25th floor. I am not sure if this is a regular thing for... More

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Wellington, New Zealand
1 review
2 of 5 stars Reviewed 2 days ago NEW

They said my order would take 30-45 minutes - it took 75 minutes. The excuse (rather than the apology): we got busy. I ordered side-salad, with dressing on the side - I got fries. When I called back to ask for my salad, the salad I got was drenched in dressing. I ordered flourless chocolate cake with cherry compote -... More

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Northern Ireland
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Delta for 3 nights late June. Really enjoyed my visit to Ottawa and the hotel was great. When I booked the hotel I requested a room on a high floor and I also asked for a fridge to be included in the room. Both requests were noted and provided when checking in. Rooms very clean and modern.... More

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through TripAdvisor. We were very pleaed to note you found our guestrooms clean and modern, and our location close to all of the attractions and sites you wanted to visit. We look forward to welcoming you back! More

Toronto, ON
Top Contributor
87 reviews 87 reviews
48 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for 2 nights while in town for Bluesfest. Pros: - great location (close to Parliament hill and to Bluesfest site - both walking distance) - recently renovated rooms - great front desk staff and there's a Tim Horton's in the lobby Cons: - The bathroom was insanely small (can fit one person) - The room wasn't the... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through TripAdvisor. We are pleased that you enjoyed your visit and found the hotel well situated to the sites and attractions of Ottawa. However, your feedback indicates the guestroom cleanliness did not meet the high standards we expect. We would like to apologize, and assure you that our Housekeeping Team... More

ontario
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Good hotel if you are on a tight budget but would still like to be close to downtown ottawa. The room was ok, definitely not the best I have seen but it was ok considering the price and location of the hotel. They have a nice lobby and bar too.

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Canberra, Australia
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

You just cannot go wrong with this hotel. Well decorated, modern and very function rooms. Bathroom was a tad cramped but that's not untypical of hotels. But warm in winter and cool in summer which is all very important in Ottawa. But best of all is that the staff are just so friendly and helpful. I think its both that... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your feedback through TripAdvisor. We are fortunate to have a team of hospitality professionals who love what they do, and are truly happy to welcome each guest! Thank you for your comments and recommendation, it will be a pleasure to share your encouraging feedback with our entire team! More

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was a great hotel. I stayed here with my family on Canada Day. The front desk staff were so friendly and let us check in early. They also gave us a little welcome package for the kids. I was booking two rooms and the front desk staff made sure that they were on the same floor. The room was... More

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Montreal
Top Contributor
120 reviews 120 reviews
47 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a two night stay in this hotel over the Canada Day holiday. The hotel did a couple of nice extra things for Canada Day, like free popsicles and juice for the people returning from the fireworks show in the evening. This hotel is very modern in appearance. We had a mode deluxe room with a king bed. The... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to offer your thorough review of Delta Ottawa City Centre! We are pleased you enjoyed Canada Day with us, and hope to welcome you back. More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the delta in Ottawa for canada day with my family. Very nice hotel. Depending which room you get can be a bit on the small side. This includes the washrooms however they are very clean and serve the purpose. Staff are very friendly. Only have 2 complaints. Dirty exterior windows takes away from the view and AC lacking... More

Was this review helpful? Yes 2
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through TripAdvisor. We are pleased to learn you and your Family enjoyed the Canada Day festivities in Ottawa, and at Delta Ottawa City Centre. It will be a pleasure to share your positive feedback with our team! We were sorry to hear the beautiful view from your room was diminished... More

Georgetown, Ontario
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for two days at the beginning of July. The hotel has its pros and cons. Pros: Location: The hotel is situated in the downtown area close to the parliament buildings. The location is better situated for business than pleasure. Having said that, you can walk to Byward Market and the vibrant restaurant and bar... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your feedback through TripAdvisor. What a pleasure to know our team members made your stay enjoyable! We do apologize for the temporary malfunction of wireless internet service during your stay. The interruption to service was caused by a hardware malfunction and required a part be flown in before wireless internet service could be reinstated. Hard-wire internet... More

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Additional Information about Delta Ottawa City Centre

Address: 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Ottawa City Centre 3.5*
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Also Known As:
Delta Ottawa City Centre Hotel Ottawa
Ottawa Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Romantic Hotel in Ottawa #10 Family Hotel in Ottawa #13 Business Hotel in Ottawa
Hotel Class
Number of rooms
410

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