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Delta Ottawa City Centre

#14 of 67 Hotels in Ottawa
Certificate of Excellence
101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
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Best prices for: 1 room 1 guest
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Delta Ottawa City Centre
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Delta Ottawa City Centre
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430 reviews from our community

Traveler rating
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    60
    14
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in mid March for two nights (writing this on our second night). We were initially not pleased with the parking situation as we felt that if we had known that our mid-sized, normal SUV would not fit in the garage (6' clearance) and we would have to pay for over sized parking we would have stayed elsewhere...... More 

Was this review helpful? Yes 2
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through Tripadvisor. We are delighted to know you were impressed with the cleanliness of the hotel, and the genuine service offered by our team members throughout your visit. It will be our pleasure to share your positive feedback with our entire team, especially Housekeeping. Again, please accept our apologies for... More 

1 review
4 of 5 stars Reviewed 1 week ago

Business trips are seldom fun. However, staying at a decent well-considered business hotel can make all the difference. On frequent visits to Ottawa I've never been disappointed by the Delta. Well-located. Decent size rooms with - shockingly - a great selection of business utilities in each room. The mezzanine restaurant is well-serviced with a decent menu. Manager Hiram Buchman certainly... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to offer your feedback through Tripadvisor. It's great to know that the service you experienced while a guest at Delta Ottawa City Centre was consistently friendly and attentive. We will share your positive feedback with our entire team, especially Hiram. We look forward to welcoming you back. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Jeremy R and Stephen E were wonderful! The friendly service reminded me of being home in Newfoundland and that's hard to find in big cities. The location is awesome, I was able to walk everywhere to go sightseeing. There's not a single bad thing about this hotel. My only complaint is that nobody stopped me from eating myself into a... More 

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your experience at Delta Ottawa City Centre hotel through the Tripadvisor site. We are delighted to hear you enjoyed your visit, and the warm welcome extended by Jeremy and Stephen. It will be my pleasure to share your kind comments with my colleagues. Because Ottawa is such a great city for walking, we highly recommend you... More 

1 review
4 of 5 stars Reviewed 1 week ago

Alex and Donald were wonderful! We had a mishap with our reservation and Alex and Donald went above and beyond to help us. Great service and a wonderful hotel. The kids were treated very well and we enjoyed our stay very much.

Was this review helpful? Yes
GuestRelationsO, Guest Relations Manager at Delta Ottawa City Centre, responded to this review

Dear Maria, Thank you for your wonderful feedback. It is a pleasure to know that Alex and Donald provided such great service to you during your stay. We hope to welcome you and your family back again soon. More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

The moment we arrived we were greeted by the exceptional front desk staff!! The rooms were spacious and clean. Beautiful fitness area with salt water pool. The conseirge staff were friendly, helpful and knowledgable. Walking distance to all attractions.

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your positive feedback through Tripadvisor. We are delighted you enjoyed your visit, and found our team members friendly and knowledgeable. It will be great to share your positive feedback with our entire team. We hope to welcome you back to Delta Ottawa City Centre! More 

Waterloo, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed as a family in one of the suites at the Delta Ottawa City Centre for 2 nights during this March Break. What a great place! The Delta rooms were very clean and supplied all the amenities we needed to make our stay a very enjoyable one. The staff was friendly and very helpful to us. Clara, who was... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience at Delta City Centre Hotel through the Tripadvisor site. We are delighted to receive your feedback and know that you Family enjoyed their visit with us. It will be a pleasure to share your kind comments with our entire team, especially Clara, Josee, and Stephen. We hope to welcome your... More 

Moncton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I would like to highlight one of the best service I ever had at the Delta Hotel Lounge with Clara as a hostess. Her courteous, meticulous service, and friendly welcoming smile made me feel right at home! Thanks Clara, you were amazing! The front desk staff as well is so efficient and welcoming - I love my experience every time!

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through Tripadvisor. We are delighted to know you enjoyed your visit, especially the friendly and and welcoming service extended by Clara. We are so pleased to have welcomed Clara to our team recently, and it will be a pleasure to share your kind comments with her, and our entire team... More 

Kingston, Canada
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here in March just to visit a few restaurants that I love (Metropolitan Brasserie and Vineyards). The hotel is newer and clean and very nice. I could not fit my truck in the underground so the Valet let me leave it outside in the driveway overnight. He could have just told me that it doesn't fit and find... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through Tripadvisor. It is a pleasure to know you enjoyed your visit, and our valet was able to assist you with parking your vehicle. We hope to welcome you back to Delta Ottawa City Centre Hotel! More 

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Used to stay here when it was a Crowne Plaza, but very nicely renovated by Delta. The rooms are still small and the windows are still terrible/original (but at least they open). The beds and pillows are comfy and I like that they don't have comforters, but change the sheets that wrap the duvet. I have found that sometimes on... More 

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through Tripadvisor. We are pleased to know you like the renovated rooms at Delta Ottawa City Centre, and find our team members friendly and accommodating. We were concerned to learn about your previous stay and hope that you alerted Guest Services so that they could move you to a more... More 

Burlington, Ontario, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

this hotel was beautiful. Loved the lobby, the lounge, the room. I would give it a 5 but the bathroom was pretty small. You hit the door often because of the lack of space. But it was very clean and we would stay here again. The staff was very friendly and attentive. We would stay here again and would recommend... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through Tripadvisor. We are delighted to know you enjoyed your stay, and the friendly service extended by our team. We thank you for your recommendation of Delta Ottawa City Centre hotel, and we look forward to welcoming you back. More 

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