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All 66 Ottawa hotels

Delta Ottawa City Centre

3.5 of 5 Hotel   |   101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada (Byward Market Area)
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Delta Ottawa City Centre
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83%
Ranked #12 of 66 Hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
maxibell12 Hensall, Canada
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319 reviews from our community

Traveler rating
    131
    134
    41
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Hensall, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff were very accommodating to any inquiry we had. They upgraded us to a suite which we thought was great, only downfall was the size, and the fact there was no bathtub and the bathroom was very tiny for the money we paid per night. We highly recommend the restaurant located on site- exceptional service by two waitresses Rev... More

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Paris, France
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really nice rooms with great service. Penthouse with a great view of the city. Well located in the city and closed to the touristic area. Rooms are really clean and high quality. Rooms are really comfortable and well design. Bed is just amazing

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through TripAdviisor. We were delighted to hear you enjoyed your visit, and found Delta Ottawa City Centre conveniently located to all the sites and attractions in Ottawa. We look forward to welcoming you back! More

Vancouver, Canada
Contributor
20 reviews 20 reviews
17 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't understand why hotels 'renovate' by removing their bathtubs. All the King bed rooms are shower only. Staff are extremely helpful at this hotel. They moved me to a smaller room which included a bathtub. The other gripe is about the noise from the nearby busway on Slater. If you're in a room in the southeast corner, bring your... More

Was this review helpful? Yes 3
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your experience through TripAdvisor. We were pleased to learn you found our team members helpful and friendly, and that they were able to accommodate your request for a guestroom with a bath. Please accept our apologies if you were disturbed by noise from the street, we have asked our Chief Engineer to follow up with an... More

Sarnia, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here 5 nights in August, 2014. We were warmly greeted at arrival, and even had cotton candy they were making in the Lobby (Nice treat!) Our room was recently renovated and the bathroom was a bit tight - the door swing area was pretty much the usable floor space. Having said that, we slept wonderfully,... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the TripAdvisor site. We are delighted to know you enjoyed your stay, and found our location a comfortable walk to most of the sites and attractions in Ottawa. We thank you for your recommendation, it will be a pleasure to share your kind feedback with our entire team. We... More

St. John's, Canada
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I usually book a hotel for it's location, and the Delta Ottawa City Centre is very well located a short walk to Parliament Hill, The Supreme Court (a nice tour if you are interested in Canadian Law) and the war museum. For the first time ever, I booked using airmiles, and just had to pay taxes, a great deal, but... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your experience at Delta Ottawa City Centre through the TripAdvisor site. We are very pleased to learn how much you enjoyed your stay on our Club Floor and all the little extras that the Club floor includes! I will be sure to share your positive feedback with our team. We hope to welcome you back in... More

Mississauga, Canada
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very nice. The rooms were spacious and there was a lot of extra space in the hotel to relax. The exercise room was sufficient and the tim hortons located in the lobby was very convenient. The location was close to most attractions by a max 35 min walk.

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Toronto, Canada
Top Contributor
70 reviews 70 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a conference. Was impressed with the staff all around. My room was very nice and had been recently updated unfortunately it was very small. since i was on my own that was ok but i wouldn't recommend it if you are traveling with others especially if you are not close! Lunch buffet in the restaurant was quite... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through TripAdvisor. We are delighted you enjoyed staying with us during your conference, and were impressed by our team. We were sorry to learn you found your guestroom too small, and would encourage you to explore our different room types when next planning to visit. We hope to welcome you... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our first stay at a Delta hotel and we were very impressed. The hotel is very beautiful and modern. This is a very large property with several banquet and meeting rooms that are used often. Our 20th floor room had a wonderful view. Housekeeping does a great job and the beds are extremely comfortable. The fitness center and... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience at Delta Ottawa City Centre. We are delighted to learn you enjoyed your visit, and found our property beautiful, we agree! It will be a pleasure to share your positive feedback with our entire team, especially Jeremy. Now that you have experienced Delta, we hope that you will look for... More

Toronto
Contributor
16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for three nights at the Delta this August and had a nice time. The hotel is recently renovated so it's very clean and modern. We had a room with a Queen bed on the 12fl floor, and the view was okay, but I had no major complaints. Just west of Parliament hill this hotel is in Ottawa's downtown... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience at Delta Ottawa City Centre. We are delighted to hear you enjoyed your visit with us, and enjoyed our quite location, just a short walk from all the major sites and attractions Ottawa offers! We are pleased you enjoyed the exceptional service offered by Tevin, and will be sure to... More

Perth, Australia
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Staff great, especially housekeeping! Bathroom was the worlds smallest, I'm sure! Room was spacious and location was pretty good. Club breakfast room air conditioning was just not coping. Would possibly stay again.

Was this review helpful? Yes
Kathy T, Owner at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through TripAdvisor. We were delighted to hear you enjoyed the service extended during your stay. Please accept our apologies if the guestroom air conditioning did not offer sufficient cooling, we assure you that we have shared your comments with our Chief Engineer so that he may complete any necessary repairs.... More

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Additional Information about Delta Ottawa City Centre

Address: 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Ottawa City Centre 3.5*
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Also Known As:
Delta Ottawa City Centre Hotel Ottawa
Ottawa Crowne Plaza

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