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Delta Ottawa City Centre

#16 of 69 Hotels in Ottawa
Certificate of Excellence
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101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
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1 room 1 adult
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711 Reviews from our TripAdvisor Community

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Espanola, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We spent time in Ottawa Feb. 6/16 for the winterlude. The hotel was very clean and rooms were just a nice size. This hotel was a !0 min walk from downtown . We walked to the parliament buildings, the byward market and city hall. There were free sno bus rides to all the parks and events . It was such... More 

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Helpful?
Thank traveller12458
Cochrane, Canada
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Room is typical Delta, meaning it was very good. The location is alright, but in the winter it's a bit of a cold walk to any various locations of interest. I was in meetings here in the hotel so it was very good for that and close enough to any attractions, shopping, etc being they are only a short cab... More 

Helpful?
Thank Brad D
ZubairSiddiqi, General Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience at Delta Ottawa City Centre Hotel. It is great to hear you enjoyed professional and efficient service during your conference held at Delta Ottawa, and that you found the guestrooms comfortable and quite. Although located approximately 15 minutes from the Byward Market, or the Rideau Shopping Centre, we do agree... More 

West Island, Montreal
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just stayed again at the Delta Ottawa City Centre. Excellent rooms, clean, pleasant staff - exactly what you'd expect. We did have an issue with a defective toilet, but it was handled so well, no one could complain ! I mentioned it and they immediately fixed the issue and fairly compensated for the trouble. This will not be my... More 

Helpful?
Thank travellinmarty
ZubairSiddiqi, General Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your feedback through the Tripadvisor site. It's great to know you experienced the warm, friendly service Delta Ottawa City Centre is recognized for, and that when you did experience an issue it was quickly and efficiently corrected! We look forward to welcoming you back to Delta Ottawa City Centre Hotel! More 

Whistler, Canada
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The exterior seemed a bit dated, but the inside has clearly had a lot of work done to make it modern and stylish. The rooms were standard, but large and comfortable. There was a lot of construction in the surrounding area, but the noise did not filter into the rooms beyond the normal city level of noise. The staff were... More 

Helpful?
Thank Joel C
Ottawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago

How do I begin to talk about the wonderful staff and service at this hotel?? I arrived yesterday after a particularly stressful day at work. I was greeted at the front desk warmly, and checked in. When I arrived at my room I began to unpack and discovered it was a room with a shower. I requested to change my... More 

Helpful?
Thank Kelly B
ZubairSiddiqi, General Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your generous comments! We are pleased to know we were able to brighten your day, and we hope you enjoyed the bath, and the bath salts. I will be sure to share your positive feedback with our Guest Services Team. We look forward to welcoming you back to Delta Ottawa City Centre Hotel. More 

London, Canada
1 review
5 of 5 stars Reviewed 1 week ago

My friend and I were staying the weekend at this wonderrful hotel. The staff were friendly and went above and beyond to make our stay enjoyable.I would highly recommend anyone stay at this hotel. Views are beautiful and walking distance to basically everything downtown.

Helpful?
Thank Allyse C
ZubairSiddiqi, General Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your experience at Delta Ottawa City Centre Hotel. We strive to deliver a memorable experience for all of our guests, and we are delighted to know you found our team friendly and helpful during your visit, and our central location convenient. We hope that you will return to Ottawa, and Delta Ottawa City Centre in the... More 

Hong Kong, China
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The service was good. At least the bell boy would bring a trolley to help you offload your luggage, not like other bell boy in other hotel, just stand on the side and watch you offloading stuff. The hotel is right at downtown, location is perfect. I heard from local the restaurant is great but I have no chance to... More 

Helpful?
Thank wacoowacoo
DeltaOttawa H, Guest Relations Manager at Delta Ottawa City Centre, responded to this review

Dear wacoowacoo, Thank you for providing your feedback via TripAdvisor. I am pleased to tell you that the second valet charge has been take care of. We do sincerely apologize for the oversight. We are pleased that you took advantage of our proximity to local tourist attractions, and we truly hope you will consider revisiting us again for a chance... More 

Ottawa, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is swanky and posh without being stuffy. The property is gorgeous with great views to match! I love the vibe. The rooms are spacious and pretty. The beds are comfy. The location is convenient and you are close to downtown and the Little Italy/Chinatown districts.

Helpful?
Thank MBtraveladdict
Gaspe, Canada
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location was great for us. It's close to Parliament and about a 15 minute walk to the Rideau shopping centre. Our room on the 22nd floor was clean and comfortable. The bathroom was small but workable. The bar/restaurant area was very nice. The food was quite expensive (usual for a hotel bar) but it was excellent. We had a... More 

Helpful?
1 Thank Kat44
ZubairSiddiqi, General Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your feedback. It's great to hear you found the hotel's central location close to all of the places you wanted to visit while in Ottawa, and that your room on the 22nd floor was clean and comfortable. We hope your room also provided a beautiful view of our nation's capital for you to enjoy! We look... More 

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