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All 66 Ottawa hotels

Delta Ottawa City Centre

3.5 of 5 Hotel   |   101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada (Byward Market Area)
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81%
Ranked #12 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
vaidyaVikrant Mumbai, India
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263 people have reviewed this hotel

Traveler rating
    108
    106
    35
    9
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Mumbai, India
Top Contributor
67 reviews 67 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

Delta In Ottawa located in bussiness district… but the ambience will make u fresh for the further journey. I saw the best Architecture,soft spoken security ( which is rare ) rooms are fresh but the view ,do not see … Ottawa is best with Delta thats true

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Toronto
1 review
1 of 5 stars Reviewed 2 days ago NEW

I came to the Delta a few weeks ago for business. The bathroom was ridiculously small the room are very basic I decided to order room service which took 2 hours to get me was totally unacceptable. Apon arrival I had requested a fridge which was not in my room my advice would be not to stay here I would... More

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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel was recently renovated. The rooms are very modern with "smart desks", large TVs, comfortable beds, and are very quiet. Our package included breakfast - buffet style with more than enough choices. The staff were very courteous and friendly. Next visit to Ottawa, I won't have to spend much time booking a hotel.

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your wonderful review of Delta Ottawa City Centre, through TripAdvisor. We are delighted to hear you enjoyed your visit, and we look forward to welcoming you back! More

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Arrived at the 'Delta' direct from the Waldorf Astoria. The hotel is clean modern and has a good location. The staff were extremely helpful particularly the concierge and restaurant staff who went so far as to give a brief history of the area. The hotel is bright, roomy and welcoming with an extremely vibrant staff.

Was this review helpful? Yes 2
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you so much for sharing your feedback through the TripAdvisor site. We are delighted you found the hotel bright and roomy, and the staff vibrant! What a lovely compliment, and we will be sure to share your great feedback with all of our team members. Once again, we appreciate you choosing to stay at Delta Ottawa City Centre, and... More

Senior Contributor
28 reviews 28 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed one night at the newly renovated Delta Ottawa and are pleased to report that what you see is what you get: our room looked exactly like the advertised rooms online. The hotel has been recently renovated and the rooms have a great modern decor. The beds were comfortable and the room was very quiet. The desk in the... More

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through TripAdvisor. We are delighted to know you enjoyed our newly redesigned guestrooms, and meeting our friendly team members. It will be a pleasure to share your positive feedback with our team. We would like to apologize, however, for the condition of the televsion remote and assure you that cleaning... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

Stayed for 10 nights and experience under par services. Room not equip with safe box and fridge, which is important for guest who are staying for longer duration. Front desk not well trained to provide accurate information e.g. two different Staff gave two different instruction on laundry services. Will definitely not return to this hotel as there are better ones... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your feedback through the TripAdvisor site. We were very disappointed to learn your stay fell below your expectations. Please accept our apologies. Fridges are available through housekeeping, and safety deposit boxes are available at the Front Desk. Again, we apologize that you were not made aware of the availability of both items during your stay. We... More

Toronto
Contributor
11 reviews 11 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

I bought a travelzoo deal for the Delta in Ottawa which included parking (a great deal since all hotels charge a minimum of $22.00 per day) and $25 meal voucher per day (great way to start the day with breakfast - and the food is delicious!). This hotel is central to everything in Ottawa, the Byward Market, Elgin Street, the... More

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the TripAdvisor site. We are pleased you enjoyed your visit, and found the hotel central to all of the sites and attractions you wanted to visit while in Ottawa. It will be a pleasure to share your kind comments with our entire team here at Delta Ottawa City Centre.... More

St. John's, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

A great experience from check in to check out! The deluxe king room was more than comfortable and the breakfast buffet was a great way to start the day! Close proximity to the RBC Bluesfest had us in walking distance to this great festival. Bravo!

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Halifax, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Delta from June 30- July 6th for my cousins wedding. We had 3 suites and a room on the 24th floor. The rooms are very spacious, and clean. The staff were more than accommodating. We had complimentary access to the lounge on the 25th floor. I am not sure if this is a regular thing for... More

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your experience through the TripAdvisor site. We are so pleased we could play a part in your cousins special day! It is great to know everyone enjoyed themselves throughout the wedding activities, and over Canada Day. It was a pleasure to have you as a guest and we hope that you will return to Delta Ottawa... More

Wellington, New Zealand
1 review
2 of 5 stars Reviewed 2 weeks ago

They said my order would take 30-45 minutes - it took 75 minutes. The excuse (rather than the apology): we got busy. I ordered side-salad, with dressing on the side - I got fries. When I called back to ask for my salad, the salad I got was drenched in dressing. I ordered flourless chocolate cake with cherry compote -... More

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your feedback through the TripAdvisor site. Guest feedback is valuable to us as it provides us the opportunity to address specific concerns and progressively work to exceed your expectations. We do hope that you brought your experience to our attention before departing, to allow our Food & Beverage Director the opportunity to apologize to you personally,... More

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Additional Information about Delta Ottawa City Centre

Address: 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Ottawa City Centre 3.5*
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Also Known As:
Delta Ottawa City Centre Hotel Ottawa
Ottawa Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Romantic Hotel in Ottawa #11 Family Hotel in Ottawa #20 Business Hotel in Ottawa
Hotel Class
Number of rooms
410

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