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Delta Ottawa City Centre

3.5 of 5 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
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Certificate of Excellence 2014
Delta Ottawa City Centre
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Delta Ottawa City Centre
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365 reviews from our community

Traveler rating
    150
    147
    52
    11
    5
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66
112
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113
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had a conference and a series of meetings at the Delta Ottawa City Centre from Nov 5-7, 2014. Staff were great throughout the conference. Everyone was helpful - even staff not involved supporting the conference or the meetings. Special kudos to Jean and Rosa for service in the restaurant on Nov 7 at 7:30-8:00 am. Jean's joyful and welcoming... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience at Delta Ottawa City Centre through the TripAdvisor site. We are delighted to hear our associates greeted you so warmly and helped to make your stay effortless. It is our goal to exceed guests expectations, and it will be a pleasure to share your comments with Jean and Rosa. Both... More

victoria, bc
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very typical Delta hotel; very well run by a professional, cheerful l and helpful staff. Everything is in good order. The work station in the room well laid out. Very comfortable bed. Great business lounge on the top floor. Plenty of elevators so never a wait even when busy. For leisure travelers the sights are a bit... More

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the TripAdvisor site. We are delighted to know you enjoyed your stay, and it will be a pleasure to share your positive feedback with our entire team! Once again, thank you for your kind comments. We look forward to welcoming you back. More

Woodstock, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

When driving by car the hotel entrance can be a little difficult to enter, you need to arrive from Albert Street (a one way street west towards the hotel), as it is right at the corner of Lyons (another one way street, south away from the hotel) Plus the entrance is complicated with a number Taxi cabs crowding in to... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the TripAdvisor site. We are delighted to know you enjoyed your visit, and found our team friendly throughout your stay. We look forward to welcoming you back. More

North Vancouver, Canada
Top Contributor
96 reviews 96 reviews
37 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 1 week ago

Having stayed at the Westin in Ottawa, I could not help but compare the Delta to it, as both are large chain hotels, and I have to say that I find the Westin a better hotel. However, I would still rate the Delta as good, not average and not very good, so that is the reason for the title of... More

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the TripAdvisor site. We are pleased to know that you enjoyed the guestroom redesign and found the hotel very clean. We apologize for any outside noise which disturbed your stay, and we have asked our Chief Engineer to inspect the weather-proofing around the windows. We also apologize for the... More

London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed a few nights at Delta Ottawa at the beginning of October whilst on business. The hotel was great and the location was fine. The rooms are clean and spacious. The service especially at breakfast was brilliant. I very much recommend staying at this hotel.

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the TripAdvisor site. We are delighted to know how much you enjoyed your stay at Delta Ottawa City Centre Hotel. It will be a pleasure to share your kind comments with our entire team! We look forward to welcoming you back. More

Toronto, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently stayed here for a conference that was scheduled during the time of the unfortunate shooting incident in Ottawa. At the time of the incident, our meeting was well underway, and although there was a frenzy in the city and around the nation, the situation at the hotel was handled quite well overall. Although there was some misinformation relayed... More

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through the TripAdvisor site. We are pleased to know you enjoyed your stay, and that our team was able to instill a sense of calm throughout the tragic events that took place during your conference. We would like to apologize that the Destination Marketing Program was not explained. The Destination... More

Contributor
18 reviews 18 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the best hotel I have ever stayed in+ they service was amazing I can't even explain to you how nice they were. When we wanted to go to question period they immediately called out mp and got us tickets, and when I needed a doctor for an ear ache they showed me the way to the nearest doctor.... More

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your positive feedback through the TripAdvisor site. We are delighted to learn how much you enjoyed your visit to Delta Ottawa City Centre Hotel, and it will be a pleasure to share your kind comments with our entire team! We do hope that you recovered quickly from your ear-ache, and we look forward to welcoming you... More

Kingston, Canada
Top Contributor
213 reviews 213 reviews
42 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I try to support the Delta chain of hotels and I am rarely disappointed. They have a very good rewards program and the hotels tend to be upper scale, ideal for business travellers. This hotel fits the Delta profile very well. The hotel is well located close to dining and entertainment options. It is also a short walk to the... More

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Winnipeg, Canada
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had this room for 4 nights and was attending a conference in the hotel itself. The building is well maintained and the staff are attentive. I opted out of having the room done each day for 3 nights and collected Aeroplan points instead. A good idea. I suggest taking a higher floor. People I spoke to on the 4th... More

Was this review helpful? Yes
Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel and rooms have been nicely updated but are very small. Would not be comfortable with a family of 4 but ok for business travel. Food is very expensive but there is a Tim Hortons attached to the hotel.

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through the TripAdvisor site. We are delighted to hear you liked our newly renovated decor. Our rooms were redesigned with business travellers in mind, and we hope that our rooms provide everything one would require for a successful business trip. That being said, the hotel also offers different room types.... More

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Additional Information about Delta Ottawa City Centre

Address: 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Ottawa City Centre 3.5*
Number of rooms: 410
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Also Known As:
Delta Ottawa City Centre Hotel Ottawa
Ottawa Crowne Plaza

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