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Delta Ottawa City Centre

#17 of 68 Hotels in Ottawa
Certificate of Excellence
101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
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Best prices for: 1 room 1 guest
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Delta Ottawa City Centre
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Delta Ottawa City Centre
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476 reviews from our community

Traveler rating
    197
    189
    69
    16
    5
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84
132
18
165
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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    (132)
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    (95)
All months
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Delta in October 2013 for three nights. Great location, beautiful rooms and great staff at the bar. I appreciated being so close to Parliament so I could walk to numerous sites for sightseeing, there is a 24-hour Tim Horton's in the building, and there was this amazing BBQ fest on Spark Street while I was there!... More 

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Fredericton, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Delta City Centre as it was the host hotel for the National Poverty Reduction Summit, from the moment I got out of the taxi until I left for the airport the staff was courteous, smiling and helpful. The rooms were nice and the beds were super comfy. The views from the upper floors and the pentouse... More 

Was this review helpful? Yes 1
Barrie, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just finished a few days get-away....stayed at Delta Downtown, Lyon St., Ottawa. Absolutely a magnificent time. Stayed on 25th floor - Club Suite. Lift restaurant - fantastic food and menu variety.... Even had all the staff, give my wife a beautiful surprise, treasured gift , on her birthday (totally unexpected)... Thank you to Reverly and all the Lift gang. The... More 

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience at Delta Ottawa City Centre. We are delighted to know you enjoyed your visit with us, and that you received warm and personable hospitality throughout your stay. It was a pleasure to play a small role in your special celebration. We agree that our most valuable asset is our people,... More 

Gatineau, Canada
Top Contributor
58 reviews 58 reviews
25 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Amazing hotel with good view. Rooms are very nice, clean, comfortable and well decorated. The renovations are great. All is very hip and modern ! The restaurant is great. I loved the buffet. Yes!!! There is a tim hortons in the hotel... Made my stay lol !!!

Was this review helpful? Yes 2
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your experience through the Tripadvisor site. We are delighted to know you had a great stay, and liked the hotel redesign. We hope to welcome you back to Delta Ottawa City Centre! More 

Toronto, Canada
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

One again I had an excellent hotel experience at the Delta - every employee was very nice and professional from check in to check out, I had a very nice room, and enjoyed excellent meals in between. The only disappointment was slow service at breakfast (but it was very busy).

Was this review helpful? Yes 2
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your experience through the Tripadvisor site. We are pleased to know you enjoyed your stay, and you received a warm welcome throughout your visit. We look forward to welcoming you back. More 

Montreal
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at the delta city centre for 2 nights. Great location close to restaurants. 24 hour Tim Hortons inside the hotel. Very clean rooms. Great gym and salt water pool. Friendly staff. Another great stay at the Delta

Was this review helpful? Yes 2
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your experience through Tripadvisor. We are pleased to know that you enjoyed your visit, and we look forward to welcoming you back to Delta Ottawa City Centre Hotel. More 

Ontario.
Top Contributor
59 reviews 59 reviews
20 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Recent 2 night stay with friends. We arrived early knowing the rooms may not be ready and they weren't but arrangements were made to move us to available rooms that were adjacent, nice touch. The hotel was very busy and we did not use any of the amenities but found staff to be very helpful when asked. Rooms were clean... More 

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Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your experience through the Tripadvisor site. We are pleased to know you enjoyed your visit, and found our location central to all the sites and attractions you wanted to visit in Ottawa. It will be a pleasure to share your positive feedback with our team members. We hope to welcome you back! More 

Guelph, Canada
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a weekend convention. Staff was excellent, especially given the large group for the convention. Bed and pillows were very comfortable but bathroom tiny by North American large hotel standards. We chose the club floor and the breakfast bar evening snacks and great coffee and espresso drinks were worth the extra $

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience at Delta Ottawa City Centre. We are delighted to know your enjoyed your visit, and were pleased with the extra benefits of booking a Club floor room. We hope to welcome you back to Delta Ottawa City Centre! More 

Toronto, Canada
Top Contributor
58 reviews 58 reviews
17 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago

Very impressed with service, from top to bottom in this renovated hotel. Everyone who works at this place is bought into making the hotel a pleasant, special, courteous experience. The AC broke down while we were there and the perennial comment was that it was ok, cause the people who work there are so nice. Very modern, new everything, great... More 

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the Tripadvisor site. We would like to apologize again for any discomfort caused by the sudden loss of the buildings air cooling unit, and assure you air conditioning was returned to the hotel as quickly as possible. We thank you for your patience, and your very kind comments concerning... More 

Sarnia, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel are friendly, considerate and dedicated! Our conference was over a particularly challenging time as the air conditioning in the hotel failed. The staff bent over backwards to make us feel comfortable. Nilka and Clara both stood out as they over and beyond what anyone could expect. Tevin was also a remarkable waiter in the restaurant.... More 

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you very much for your kind comments. It was a challenging time while the hotel air conditioning was out of service, but we are pleased to know this did not prevent you from enjoying your visit. Our air conditioning is now re-instated and it will be a pleasure to share your kind comments with our team, especially Nilka, Clara,... More 

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