We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Delta Ottawa City Centre

#16 of 68 Hotels in Ottawa
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Delta Ottawa City Centre
View Map
Add Photo Write a Review

583 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    241
    228
    86
    19
    9
See reviews for
110
167
22
192
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (583)
  • Mar-May only
    (144)
  • Jun-Aug only
    (229)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (95)
All months
Halifax, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

In some respects, visiting this hotel is like going home, which is a very good thing if annual visits number in the double digits. What makes this hotel exemplary is its people and no one personifies excellence more so than the Club lounge hostess, Clara. The Club lounge itself is noteworthy because of its westerly view of the nation's capital,... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience at Delta Ottawa City Centre through Tripadvisor. Delta Hotels believes great service begins with recruiting and investing in the right people. Our HR Team meet this challenge with a great deal of thought, planning, and enthusiasm. They will receive your feedback with pleasure. That being said, occasionally the hotel is... More 

Powell River, Canada
Level Contributor
54 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was perfect for my stay in Ottawa. I was in Ottawa overnight and used the hotel for my base to explore the city and the biking paths. My check-in was smooth and I was upgraded to the Signature Club, giving access to the Club Lounge. The Lounge was excellent, with the best service, thank you hostess Clara!, and... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through Tripadvisor. We are delighted to know Delta Ottawa City Centre's location allowed you to easily explore Ottawa, and the incredible bike trails throughout our nation's capital. It will be a pleasure to share your positive feedback with our team, especially Clara! We hope to welcome you back to Delta... More 

Ontario
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

people were generally nice, room was unusually small for the price, room service got it wrong each time (but tried to fix it eventually and didn't charge. still very strange to get all orders wrong). parking lot looks crazy, but works

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your feedback through Tripadvisor. Our guest's comments and suggestions are important to us as it provides us the opportunity to address your concerns and progressively work to exceed your expectations. We were surprised to learn of the difficulties you experienced when ordering in-room dining. Please accept our apologies, and our assurance that we will use your... More 

Rideau Lakes, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

After having an unpleasant when trying to check in at another hotel near by we came across the Delta. And I'm so glad we did! I was very upset by the way I was treated at this other "better rated hotel" but all that went away :) JC at the front desk was very friendly and helpful. He gave us... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your experience through the Tripadvisor site. We are delighted the warm welcome you received on arrival, extended to the service you experienced throughout your stay. It will be a pleasure to share your kind comments with JC and Stephen. We hope to welcome you back to Delta Ottawa City Centre Hotel. More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Beware of this hotel. My boyfriend and I are currently staying at this hotel and really regret our decision. We chose to stay here because the wedding we are a part of is also staying at this location. We received an email yesterday informing us that they were fixing the water pipes and that there would be no hot water... More 

Was this review helpful? Yes 2
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your comments on Tripadvisor, and for speaking with members of the hotel management team. Our goal is to exceed guest's expectations, and it is always disappointing to realize this has not been a guest's experience. We understand that all of your concerns have been addressed, and we are pleased to have been able to resolve this... More 

Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a modern hotel, the rooms are quite compact but we were here only for 1 night after deciding to extend our ottawa stay. It had all the comforts one needs. We booked last minute and perhaps that's why we had a small room. It was very comfortable nonetheless. Hotel is within walking distance to parliament and other attractions.... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through Tripadvisor. We are delighted you were able to extend your stay in Ottawa, and experience Delta Ottawa City Centre Hotel. We are glad you found the hotel's location close to all of the sites and attractions you wanted to visit while in Ottawa. We hope to welcome you back... More 

Brantford, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here at the Delta Ottawa City Centre while my husband was in town for business. First time stay and I was very impressed. Customer service was incredible and our room a King non smoking was spacious, clean and modern. The hotel pool is nice and on the Penthouse Floor they have a really nice sitting area with a pinnacle... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through Tripadvisor. We are delighted to know you enjoyed your visit, and it will be a pleasure to share your positive feedback with the team at Delta Ottawa City Centre! We hope to welcome you back. More 

Glasgow
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

All the staff were great, but the stay was let down by the hotel. Parking was $18/day in the "patrolled" underground garage, but there was evidence of a homeless person sleeping by our car, which is apparently quite common... We had to move room due to the noise, but the staff were great in dealing with it! For the price,... More 

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to time to share your feedback through Tripadvisor. We strive to exceed our guest's expectations and it's disappointing to know this was not your experience. The adjacent parking garage is monitored, so we were alarmed by your comments and have shared your concerns with parking management. We hope that you will allow us an... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I have recently had my wedding at the Delta Ottawa and it was GREAT! I cannot say enough good things about the hotel and staff, and especially our wedding coordinators, Lori and Lianna. Even our housekeeper/maid were so friendly and helpful. Everyone at the Delta made our special day so relaxed and easy, it was perfect! (Especially as we had... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your experience through Tripadvisor. We are delighted to know our team helped you realize your perfect wedding day! It is always a pleasure to work with brides and grooms, and see their dreams come true on their wedding day. We look forward to welcoming you back for many, many happy anniversaries! More 

Peterborough, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

My family visited here for 2 nights and loved it. Rooms were very clean and nice and cool. The only thing I would critique about the room would be that the beds should have been queen instead of doubles. The employees were very helpful and nice, always with a smile. We were a short 10 minute walk from the Parliament... More 

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience at Delta Ottawa City Centre Hotel. It's great to know your family enjoyed their stay, and were welcomed with a warm smile and helpful service throughout their time with us. We look forward to welcoming you back when you next visit the nation's capital! More 

Questions? Get answers from hotel staff and past guests. Ask a question

207 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (141)
Viewed
Dining (7)
Viewed
Bathroom (14)
Viewed
Hotel & grounds (24)
Viewed
Room/suite (52)
Viewed
View from room (20)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (2)
Viewed
3:25
Videos (3)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (66)
Viewed
Business center/function rooms (8)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (12)
Viewed
Dining (10)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
Other (23)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Ottawa hotels
Byward Market Area
The Westin Ottawa
The Westin Ottawa
#8 of 68 in Ottawa
4.0 of 5 stars 1,395 reviews
Byward Market Area
Fairmont Chateau Laurier
Show Prices
Show Prices
Show Prices
Byward Market Area
Lord Elgin
Lord Elgin
#18 of 68 in Ottawa
4.0 of 5 stars 1,648 reviews
Byward Market Area
Hotel Indigo Ottawa Downtown
Ottawa Marriott Hotel
#13 of 68 in Ottawa
4.0 of 5 stars 482 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay