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Delta Ottawa City Centre

3.5 of 5 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
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Certificate of Excellence 2014
Delta Ottawa City Centre
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Delta Ottawa City Centre
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378 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

This was my first time in the new delta ottawa on lyons street. Great location. I was greeted with a smile, and rapid check in. Room was ready. wonderful service. Room was very nice, super clean. I has a walk in shower, which was great, as well as a bathrobe, great to use for the pool. Beds were super clean,... More 

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Smiths Falls, Ontario
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff are what makes this hotel a great place to stay. Check in was quick and efficient. I requested a higher floor and they were able to accomodate me. The room was very clean with comfortable bed and a nice view of the city. A group of us were getting ready to go out and discovered it was raining.... More 

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here last week after rolling the dice on Hotwire and couldn't have been more pleased. My stay was 5 nights, and from the moment I rolled up to the hotel to the moment I checked out, the experience was great. Excellent service all around. I had requested some wine glasses by a note to my housekeeping (5 to... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the Tripadvisor site. We are delighted to hear your experience was great, and you received excellent service throughout your stay. We will look forward to welcoming you back to Delta Ottawa City Centre, and perhaps you will have an opportunity to try out some of our Delta Hotels. At... More 

Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love what they have done with this hotel..it's very modern and man the beds and pillows are the best. I loved the pillows so much i found out where they bought them and ordered them myself. good to know they didn't buy cheap..lol my new favorite hotel in Ottawa.

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your comments through the TripAdvisor site. We are delighted to know how comfortable you were during your visit, and that you enjoyed the pillows so much you bought some! A good sleep in so important when you are traveling and we are pleased to provide that to our guests. We hope to... More 

Toronto, Canada
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a weekend. Had a few issues but the staff were very attentive. They resolved issues quickly and with no hesitation. Hotel was clean with a modern look. The rooms were small but modern looking and clean. The bathrooms are smallish but function well. They have the best beds I think I have ever slept in. The TV... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the Tripadvisor site. We are delighted to know you enjoyed your visit at Delta Ottawa City Centre Hotel, and any issues you experienced were quickly addressed by our attentive team members. So glad you enjoyed a good nights sleep during your stay. We hope to welcome you back to... More 

montreal
Top Contributor
53 reviews 53 reviews
17 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this property last saturday with a friend, and once again the tripadvisor reviews didn't disapoint. The rooms were clean and modern. The bathroom was a bit on the small side, but had everything we needed. We were given a floor option upon our check-in and we chose the highest available floor at the time (room 2018 located... More 

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through TripAdvisor. We are delighted to learn you enjoyed your visit, and found the rooms clean and modern. It is especially nice to know you had a magnificent view of the nation's capital from your room on the 20th floor, and our Guest Service Agents offered a warm welcome. We... More 

Midhurst
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel based on other reviews and found it to be an average hotel. The room was clean, but small and dated. The bathroom was even smaller which was a surprise. The staff at this hotel were smiling and helpful but didn't go that extra mile to ensure everything was perfect. The pool area was okay and... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your feedback through the TripAdvisor site. We were very sorry to learn of your disappointment with your stay. We do hope that you took the time to discuss your feedback with one of our team members before departing. Our goal is to exceed expectations, being just average is not acceptable. Please accept... More 

Los Angeles, California
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not sure which made my stay so enjoyable - the wonderful staff, or the intriguing but soothing minimalist modern interior design. The room has all you need and nothing you don't. It is not luxurious, but stylish and very appealing. Bed was very comfortable, and a great shower. TV worked well, the view I had was amazing, and I was... More 

Was this review helpful? Yes
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience at Delta Ottawa City Centre Hotel through the Tripadvisor site. We are delighted to know how much you enjoyed your stay, and appreciated the new decor. It will be my pleasure to share your kind comments with our entire team, who offered you such a warm welcome. It was also... More 

Edmonton, Canada
Top Contributor
53 reviews 53 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When I travel to Ottawa for work, I try my best to stay at the Delta. The location is great (restaurants close by and other attractions), but just as important is the ridiculously fast internet speeds that they offer. The wired connections are faster than those offered at work and my productivity skyrockets! The hotel is gorgeous and newly renovated.... More 

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for sharing your experience through the TripAdvisor site. It's great to know you are enjoying Delta Ottawa City Centre high-speed WiFi. We understand the importance of staying connected while traveling on business, and we are pleased to help make your travel easier! We look forward to welcoming you back to Delta Ottawa City Centre Hotel. More 

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My family of four stayed here for two nights and it was very nice! The hotel is within walking distance from restaurants, shopping, and tourist attractions such as The Parliment Building. The lobby is spacious and there is an adjoining Tim Hortons for that early morning coffee craving! The rooms are spacious and they are equipped with flat screen televisions... More 

Was this review helpful? Yes 1
Kathy T, Manager at Delta Ottawa City Centre, responded to this review

Thank you for taking the time to share your experience through the TripAdvisor site. We are delighted to know you enjoyed your stay, and found our location convenient to all of the sites and attractions you wanted to visit while in Ottawa. We hope to welcome you back, More 

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Additional Information about Delta Ottawa City Centre

Address: 101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Ottawa City Centre 3.5*
Number of rooms: 410
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Also Known As:
Delta Ottawa City Centre Hotel Ottawa
Ottawa Crowne Plaza
Hotel Style:
#7 Family Hotel in Ottawa
#7 Romantic Hotel in Ottawa
#20 Business Hotel in Ottawa

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