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Delta Ottawa City Centre

#17 of 68 Hotels in Ottawa
Certificate of Excellence
101 Lyon Street, Ottawa, Ontario K1R 5T9, Canada
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Delta Ottawa City Centre
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Delta Ottawa City Centre
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    553 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (141)
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    Toronto, Canada
    Level Contributor
    11 reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    3 of 5 stars Reviewed 3 days ago NEW

    We spent three nights at the Delta Ottawa City Centre hotel in the last week of July, 2015. Booking and checking in was standard, but there are a few things you should know if you're going to stay here. Obviously these are based on our personal experiences so your mileage may vary. 1. If possible, book a Club "suite" on... More 

    Was this review helpful? Yes
    1 review
    1 of 5 stars Reviewed 4 days ago NEW

    I originally wrote this review way back July 7 at the beginning of the month after not hearing back from management over the phone or otherwise. I just took a peek to see if I had a response and low and behold The Delta Ottawa asked for it to be removed apparently, but they couldn't respond to me? I was... More 

    Was this review helpful? Yes
    Cape Coral, Florida
    1 review
    5 of 5 stars Reviewed 6 days ago NEW

    The Ritz Carlton does not even compare to the experience my assistant and I had while staying at the Delta Ottawa City Centre in Ottawa. We were there on business for 11 nights, which is quite a long time. The hotel is professional, clean, nice rooms, great food in the restaurant & what you would expect from any nice business... More 

    Was this review helpful? Yes
    Berlin, Berlin, Germany
    Level Contributor
    3 reviews
    5 of 5 stars Reviewed 6 days ago NEW

    From the moment I walked in the doors, I was greeted with excellent service from the doorman, and the front desk receptionists. From the moment I was checked in to when I walked out the hotel to continue on my adventure the service was outstanding and impeccable. The rooms were very nice and well kept and the hotel restaurant is... More 

    Was this review helpful? Yes
    Winnipeg, Canada
    5 of 5 stars Reviewed 1 week ago

    Emily Mason checked us in for a quick 1 day stay in Ottawa. Emily was so helpful with giving us ideas on utilizing our time in Ottawa. We were starting for our Honeymoon in Ottawa and heading on a 2 week trip ending in Cape Breton. Emily and her staff made our day! Highly recommend! Thanks so much to the... More 

    Was this review helpful? Yes
    GuestRelationsO, Guest Relations Manager at Delta Ottawa City Centre, responded to this review

    Dear Steve, Thank you for providing great feedback via TripAdvisor. We are thrilled to hear that Emily recognized this milestone for you! We will be sure to share your comments with her and thank her on your behalf. Wishing you a wonderful honeymoon! - The Delta Team More 

    Montreal , Canada
    Level Contributor
    11 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    4 of 5 stars Reviewed 1 week ago

    My 3rd stay at this hotel , I go to Ottawa once a year for the Bluesfest and the Delta is the hotel that best fits my needs for that trip : close to the festival and they have a very good special Bluesfest rate. Check-in was easy , used my last Delta Privilege upgrade and was moved to a... More 

    Was this review helpful? Yes 1
    GuestRelationsO, Guest Relations Manager at Delta Ottawa City Centre, responded to this review

    Dear Luc, Thank you for sharing your feedback via TripAdvisor. It is great to hear that you stay with us each year during Bluesfest! We appreciate your loyalty, especially as a Marriott Rewards Member. We are pleased that you were able to upgrade to a club floor through your Delta Privilege Membership, and we certainly hope to remain your hotel... More 

    Melbourne, Australia
    Level Contributor
    16 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    5 of 5 stars Reviewed 1 week ago

    Got sent here by Air Canada after our flight was cancelled. Had spent the previous 2 nights at The Marriot around the corner & was very disappointed (let alone at AU$420 per night!!!). So it was a great surprise to find the Delta a superb hotel in every way. King bed room was a reasonable size beautifully fitted out....bathroom compact... More 

    Was this review helpful? Yes
    GuestRelationsO, Guest Relations Manager at Delta Ottawa City Centre, responded to this review

    To our Australian guests: Thank you so much for providing your feedback via TripAdvisor! It is great to learn that, in spite of your flight cancellation, you were pleased with your unexpected stay with us. We are delighted to know that you liked your mode deluxe room as well as our public areas and LiFt Restaurant. Wishing you safe travels... More 

    Toronto, Canada
    Level Contributor
    7 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 1 week ago

    Stayed at the Delta for two nights with family. Two adults, six year old and nine year old. Check In: -Smooth, helpful, provided maps and all info to make stay comfortable -brought bikes to ride along the many wonderful safe bike trails in the city. they stored them for us so that we did not have to lug them up... More 

    Was this review helpful? Yes
    GuestRelationsO, Guest Relations Manager at Delta Ottawa City Centre, responded to this review

    To our valued guest: Thank you for providing very constructive feedback via TripAdvisor. It is wonderful to hear that your family made use of all that the hotel has to offer - Gym, pool, club lounge and bike storage! We sincerely appreciate your feedback and we hope to remain your hotel of choice for future bookings in the Nation's Capital. More 

    Toronto, Canada
    Level Contributor
    47 reviews
    38 hotel reviews
    common_n_hotel_reviews_1bd8 49 helpful votes
    4 of 5 stars Reviewed 1 week ago

    The Delta is friendly and functional. Staff are great and the room has the feel of a European business hotel with clean lines, blond wood and white linens. It makes for a very easy and comfortable stay. The one downside is that there is a bit of a "lipstick on a pig" feeling to the whole place. The building and... More 

    Was this review helpful? Yes
    Kathy T, Manager at Delta Ottawa City Centre, responded to this review

    Thank you for taking the time to share your experience at Delta Ottawa City Centre Hotel. It's great to know you found the hotel team friendly, and the functionality of the room set-up provided an easy and comfortable stay. Of course, we were sorry to hear that the ac did not fully cool the guestroom to your comfort, and that... More 

    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    The modern decor of the rooms is very comfortable. The service from all staff is exceptional. Although I love this hotel it is their staff that guarantees my return time after time. They are also centrally located so if us easy to walk to neatly anything or to take a short cab ride.

    Was this review helpful? Yes 1
    Kathy T, Manager at Delta Ottawa City Centre, responded to this review

    Thank you for taking the time to share your experience at Delta Ottawa City Centre Hotel. We are delighted to know you have experienced exceptional service while our guest, and it will be a pleasure to share your positive feedback with our entire team! We look forward to welcoming you back to Delta Ottawa City Centre Hotel. More 

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