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Holiday Inn & Suites Ottawa Kanata

#12 of 68 Hotels in Ottawa
Certificate of Excellence
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101 Kanata Avenue, Ottawa, Ontario K2T 1E6, Canada
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Holiday Inn & Suites Ottawa Kanata
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231 Reviews from our TripAdvisor Community

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Traveler rating
    101
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    27
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Moscow, Russia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was on a business trip (so didn't really care about the rates). This hotel has the friendliest staff I've seen so far. It has everything I need, including parking, internet, AC and plenty of room. The breakfast is above average even better if your rate includes it for free. The room TVs are enormous, with a high quality picture... More 

Was this review helpful? Yes
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Dmitrii Z The first line of your review made my day! I love to hear that our outstanding staff treated you well during your stay with us. We all try to go above and beyond to ensure each guests feels welcome and comfortable while staying with us. You're absolutely right - our convenient location, just off the highway, within... More 

Oakville, On
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was an very nice hotel in a good location with good access to downtown Ottawa. The hotel was quite new and very clean and the rooms were spotless. We had to make multiple changes to our reservations for several rooms for family and Michael Lacroix was very accommodating and Paul at the front desk was most helpful as were... More 

Was this review helpful? Yes
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Peter M. We're so glad to hear that you enjoyed your weekend stay with us! It's wonderful to hear that our staff's hard work towards cleanliness and guest service helped to make your stay so enjoyable. Michael and Paul are both long term employees of our hotel and we are certainly lucky to have them! I look forward to... More 

Vancouver, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently attended our son's wedding held at the hotel. The front staff were very helpful and supportive. We had a group get together prior to the wedding and the front staff was extremely helpful in proving a private room for us for the gathering. They went over and above the call of duty!!! The dinner at the wedding reception... More 

Was this review helpful? Yes
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear TP We are so pleased that you and your family enjoyed your son's wedding reception at Holiday Inn & Suites Kanata. We know how important a wedding celebration is and thank you for trusting us to coordinate a beautiful event! I absolutely agree with you - our staff does go above and beyond in order to ensure that each... More 

Richmond, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a nice hotel, a little over priced, and from what I could tell, not really convenient to anything but Kanata. It is a 30 min., 65CAD cab ride from the airport, a third that to downtown. The staff was very friendly, but they did mess up my wake up call. I asked to be called at 7 am... More 

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KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Byrdiemom22 Thank you very much for your 5 star review of your stay with us! We're happy to hear that you enjoyed your time at Holiday Inn & Suites Kanata. Being located just off of Highway 417 means we are conveniently located only 20 minutes from downtown Ottawa; additionally if you chose to stay in Kanata we are within... More 

Ottawa, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My family stayed here for over a month due to insurance repairs on our house.even through a stressful time the staff here and at the attached restaurant Graffiti's were very friendly and everyone served us like family . A special thank you to Paul at the front desk and Debbie from graffiti. You made a difficult time very pleasing you... More 

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KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Terry What a wonderful review of our hotel! Thank you so much for taking the time to let us know how you enjoyed your extended stay with us. One of the best parts of working at our hotel is the opportunity we have to get to know our long term guests. We're so happy to hear that Paul and... More 

Washington, DC
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is nicely located adjacent to a shopping/dining area and movie theater. Great for a business traveler. I travel frequently for work and stay at Holiday Inn Express quite a bit. I did not realize Holiday Inn and Suites do not offer breakfast which was not a huge deal except that the restaurant had a very limited breakfast menu... More 

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KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear ams03 Thank you very much for taking the time to post your review about your recent stay with us. We're glad to hear that our convenient location and friendly, helpful staff made your stay an enjoyable one. You'll be happy to hear that we are anticipating an upgrade to our wireless internet before the end of the summer which... More 

Ottawa, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was located near great shopping and restaurants. The check in service was great and the room was also excellent. No complaints. There was lots of parking, and it was quiet. The restaurant looked nice but we didn't get a chance to try it.

Was this review helpful? Yes
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Alison Thank you for your feedback about our property. We’re very glad that you found our hotel comfortable and conveniently located. We are very proud of our onsite restaurant Graffiti's Italian Eatery, and hope that you'll have the opportunity to give it a try on your next stay with us! Warm Regards, Alana Haining Assistant General Manager More 

Montreal, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Last WE of June my son's hockey team had a tournament at the Sensplex in Kanata, the whole team stayed at this hotel . The rooms were nice clean and crisp, staff was curtious and well versed in the nearby attractions. We particularly enjoyed having the little fridge and microwave, helpful when you need to be on the move, quickly... More 

Was this review helpful? Yes
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Flyrom172 Thank you so much for your wonderful review of your stay with us. It makes us very proud to know that our staff's hard work to create a memorable stay for our guests does not go unnoticed! From our convenient location, close to shopping and restaurants, to our own delicious onsite restaurant we aim to provide a clean,... More 

Toronto
Level Contributor
144 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 406 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed for a single night while on a weekend away with my wife. This property is in a great location, right beside the Centrum shopping complex, so there is shopping right beside the hotel and many dining options a short walk away. The hotel itself is very clean and modern. The room is nicely equipped and includes everything you... More 

Was this review helpful? Yes 1
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Tosquarebob1 Wow, what a wonderful review of your recent stay with us! We're always so happy to receive feedback from our guests and thank you for taking the time to post your review. From our convenient location, clean comfortable rooms and friendly service we aim to make sure each guest feels at home while staying with us. We do... More 

Bucharest, Romania
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 25, 2015

First I will start with the good things about the hotel, I was impressed by the room, I think it is the biggest room I've ever stayed, and believe me i've been in a couple of hotels during the last 2 years, basically it's like an apartment with 2 rooms, a big living room with a small kitchenette, a pretty... More 

Was this review helpful? Yes
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Robert R. Thank you very much for your honest feedback about your stay with us. We're pleased that for your first time travelling to Canada you chose to stay at our location! Our housekeeping staff take great pride in offering a clean, comfortable environment for all our guests and we're happy you noticed this! We do have an onsite... More 

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