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The National Hotel and Suites Ottawa

361 Queen Street, Ottawa, Ontario K1R 7S9, Canada (Formerly Delta Ottawa Hotel and Suites)
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337 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • English first
  • French first
  • German first
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  • Portuguese first
  • Spanish first
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  • All months
    (337)
  • Mar-May only
    (60)
  • Jun-Aug only
    (126)
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    (97)
  • Dec-Feb only
    (54)
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Myrtle Beach, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 14, 2015

Stayed for a month,best staff ever,clean,friendly,just wonderful.Restaurant is great,room service perfect,pool is cool.I was there for international chess tournament. The salmon is very good.The bar staff are very nice.

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Toronto, Canada
Level Contributor
57 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 stars Reviewed January 12, 2014 via mobile

have stayed with the property before on several occasions and there has been small discrepancies with food or maintenance and sometimes great stays with a flawless stay as well, however this was not a good stay by any stretch or worth the price. I think many departments failed and we were left tired, dirty, and feeling ripped off. To begin... More 

Was this review helpful? Yes 8

Travelers are raving about these Ottawa hotels

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 3, 2014

I had read reviews before we went and we were a little apprehensive because of some of the reviews. We found the staff t be very pleasant and our room was clean. The bathroom counters may not be granite, but the entire bathroom was clean and our bedding was lovely. The beds were comfortable. One rainy night we ate at... More 

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Toronto, Canada
Level Contributor
113 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed December 12, 2013

We stayed in suite 1212 for a one night, weekend getaway. The property was decent and clean. The suite was huge and comfortable. The pool and whirlpool were actually very nice as well. The staff was decent. The location was very convenient to Parliament Hill.

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Vancouver, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 10, 2013

On the hotels website ..it states this property as being a "Luxury Hotel" of Ottawa! For being in Canadas capital it's a shameful hotel! The rooms and bathrooms are VERY outdated! The front desk don't have the guest service you would find in a Fairmont property.

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Thamesville
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 3, 2013

Stayed in October for a work conference. Hotel meets the needs well. Rooms were very nice. Could open the door onto a small balcony for fresh air. Clean. Nice bed. Food service was part of the work event so no experience with their restaurant. Food was great at the meetings so I can't imagine there'd be a problem Front desk... More 

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Fredericton, Canada
Level Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed November 27, 2013

We booked here as part of a visit to family in the area and got a "good rate." While this was true, and the room was solidly average, the rest of the stay was nowhere close to average. The staff is desperately in need of customer-focused training; I felt almost guilty interrupting their socializing to check in. Decor, carpets, paint... More 

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Ottawa, Canada
Level Contributor
221 reviews
219 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed November 23, 2013

Stayed as part of a staycation and Booked via Choice Hotel for 110$ government rate. Check in was courteous and friendly. If you come during the week in the evening, plenty of parking on the street on Sparks till 8am next day. The room was on an upper floor with a nice view of the Ottawa river and Parkway. The... More 

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Seattle, Washington
Level Contributor
181 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed November 20, 2013

They raised prices and dropped service - and have adopted what I consider a very sleazy Internet practice. The room I stayed in had minimal heat - in Ottawa in late November! - and I couldn't get it warm enough to be comfortable sleeping. They even brought in a space heater, plus two blankets, but the engineer told me the... More 

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Sudbury On
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 16, 2013

We had a wonderful stay . The hotel was centrally located to downtown and close to the parliament buildings ,We had a balcony that was spacious and the rooms were nice and clean . The parking was underground and heated while the staff were nice and friendly . There are many restaurants close by but watch out some can be... More 

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