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Ottawa Inn

215 Montreal Road, Ottawa, Ontario K1L 6C8, Canada
Hotel amenities
Ottawa Inn
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Ranked #65 of 68 Hotels in Ottawa
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30 Reviews from our TripAdvisor Community

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Traveler rating
    6
    4
    0
    3
    17
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4
5
9
4
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (30)
  • Mar-May only
    (3)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (9)
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Toronto, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is still undergoing some renovations. Renovation dust was in the bathroom. The sheet was directly on the mattress, with no padding or protection. I stayed 2 nights, no one cleaned up the room after the first night. The bathroom is so small that you can't even put down a cosmetic bag or toothbrush. Not even 1 chair in... More 

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North Bay, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our reservation from Booking.com was "lost" and not honoured by the hotel.Another guest at the desk had the same problem and we heard later on that this is not uncommon for this hotel. The neighbourhood is not safe and we didn't feel safe. This is the first hotel that I would NOT recommend for any reason.

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Travelers are raving about these Ottawa hotels

Montreal, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

Ask to see the room before you pay. They will not refund you even 20 mins after you pay. Horrible, disgusting rooms with bugs stains on matress and smells. Rude staff. When i asked them do you clean the room they could only say "what are you a hotel critic" Where i said umm no, call me crazy but i... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This place was disgusting. Smells stains and silence from the manager. One hour later and 2 room changes still disgusting rooms. Asked for money back was accused of extortion and manager got hostile and tried to tell me i could not leave. I just left. No refund for one hour stay. My suggestion is not to stay here is you... More 

Was this review helpful? Yes 2
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Firstly, we made the reservation one day before by phone and got your confirmation email as below. But when we arrived the next day to check in after a long driving day from Toronto. We were told there is no room availability due to the tenant supposed to leave did not check out ! And it was 8:30 at night... More 

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Toronto, Canada
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 23, 2015

The Ottawa Inn hotel is a nightmare hotel filled with bedbugs, cheap sheets, dented mattresses, broken faucet handles and claustrophobic rooms with poor lighting, etc. The reviews on google are FAKE, they very likely wrote it themselves. Of all hotels/hostels in 38 countries I've stayed in, the Ottawa Inn Hotel was more like a bed bug feeder than hotel. Please... More 

Was this review helpful? Yes 2
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 2, 2015

wow run! don't look back- I have stayed in many hotels in my life travelling for business and this one is by far the worst experience ever! First of all the hotel is filthy , coach roaches , dirty linens, and horrible service. I checked in very late and noticed by pillow cases had not been washed in some time!... More 

Was this review helpful? Yes 3
Greater Brisbane, Australia
1 review
4 of 5 stars Reviewed January 29, 2015

I stayed here during renovations, the builders left a bit of a mess in the hallway but usually clean it up before they go. They leave around 6 each night so you can sleep no problems. There is free parking and wifi which is a huge bonus for me as I had a rental car. Rooms generally in good condition.... More 

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Ottawa, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 12, 2015

Regarding what Tom_mac 20 said I am quite familiar with what he is talking about, and agree when it was the Prestige, it was horrible. Even though it's still not a palace, I dropped by there recently to visit a friend who was staying there and must admit they have cleaned it up quite a bit. The room he had... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed January 3, 2015 via mobile

Pros: SOO MUCH IMPROVEMENT COMPARED TO LAST YEAR!!! I was amazed. my room was perfect for my boyfriend and I. Free wifi. It was nice and warm, and whenever we got too warm we could just switch on the rooms air conditioner. There is cable, a microwave, a fridge. A really nice jacuzzi styled bath tub, with jacuzzi jets etc.... More 

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