i stayed a night and it was the best customer service i could expect for. clean rooms, nice enviornment. the manager was very helpful through out the stay. he took care of everything very well.it was worth paying for. enjoyed my stay

I was treated as I am the king :) Best customer service, Best atmosphere. I enjoyed my stay. I can certainly say that I have achieved VFM ( Value for Money) which means that the money I paid was worth it. I wish all the best for the success of the hotel. Staff was very friendly and cooperative. Reception was... More

The room was very clean. The front office staffs are very pleasant and helpful. St laurent shoping centre only five minutes away from the hotel. Ample of free parking and only five minutes drive to the cong

I was there for only one night and they gave me what I had asked for - I'm glad I came here. It was affordable, clean rooms. Tons of parking and very accessible to downtown, which was good! I had a good sleep and thats what counts!

Booked this room because of the 4 stars that trip advisor had given it unfortunatly I did not read all of them or I would have continued looking. Upon arrival it was difficult to find the parking area which was dirty and did not appear to safe then when entering the building I walked into a long narrow hallway that... More

If it were possible to give a negative overall rating I would have. Upon arrival I was given a room with 1 queen bed (what I asked for) that was a smoking room (did not ask for non-smoking) it reeked it was so bad that within 5 min of being in the room my daughter had an asthma attack. I... More

this hotel is amazing value for price. i had a short visit and was looking for a cheap accomodation..im very pleased with the staff, receptionist was very help and was available trhrough whole night. i had good time

I called 2 weeks in advance to book 2 rooms for my friends and I to stay for canada day. We travelled 2 hours and once we finally got there the mangaer was saying that all the rooms were taken and we never booked! He wouldnt even put our names in the computer. So if you book at this hotel... More

My name is NINI and I am from out of town I came to Ottawa for a visit on Canada day .I am very pleased to say that my stay at the Ottawa Inn was very pleasant. The Staff was very helpful.The room was very clean .Downtown is a few minutes away. Lots of amenities near by.Was a great deal... More