We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Ottawa Airport

#8 of 67 Hotels in Ottawa
Certificate of Excellence
Hotel website
Hotel deals
2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
Special Offer
Save 10-30%
Holiday Inn Express Hotel & Suites Ottawa Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Ranked #8 of 67 Hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
RoadTripMika Toronto, Canada
Write a Review

214 reviews from our community

Traveler rating
    132
    64
    9
    5
    4
See reviews for
52
31
35
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (45)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (42)
All months
Toronto, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

As always, the Holiday Inn chain offered me a great stay. The room was clean and comfortable. The pool and hot tub were lovely. The staff were all very friendly and kind. It was also very quiet. A great weekend away in Ottawa. We'll be back!

Was this review helpful? Yes
Cambridge, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We intended to stay in Ottawa but had no hotel destination in mind (or reservations made). When we arrived in the city the roads were getting slippery due to snow so we had our GPS tell us how to find the nearest hotels. Because of our wonderful stay at a Holiday Inn Express a few days before in Fredericton, we... More 

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
68 reviews 68 reviews
23 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for business for only one night. It was close to both airport and work. Location isn't close to anything that interesting. I wouldn't stay here longer than one or two nights. You'd need a car to get anywhere. There were a few food options close by, but the closest was a Lone Star Texas Grill recommended by the... More 

Was this review helpful? Yes
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear pikachiu132, Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been. You might be interested to learn that we are in the process refurbishing our guest rooms, as well as our lobby. Included in this refurbishment is changing the heating system... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed February 18, 2015

My expectations were simple - it was a place for our small family of 3 to spend 2 nights while visiting friends in Ottawa. We didn't want to spend a lot so booked a Holiday Inn Express. We were extremely surprised with our stay - room, beds, bathroom exceeded our expectations (nice sheets, tons of pillows, fridge, microwave, all new…)... More 

Was this review helpful? Yes
Grande Prairie, Canada
Top Contributor
79 reviews 79 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 29, 2014

We choose this hotel as it was near family we where visiting for Christmas. Hotel was very clean and staff was very friendly and accomodating. We choose a king suite and it was nice and big with a very comfortable bed & separate sitting area. Even though our room faced the front of the hotel it was very quiet. We... More 

Was this review helpful? Yes
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear GGScottH, I would like to thank you for choosing the Holiday Inn Express for your stay here in Ottawa over the Christmas Holidays! We are very pleased to hear that you enjoyed our clean and quiet vicinity and that the staff were friendly and accommodating. I will make sure to personally thank them for being so helpful! We appreciate... More 

Brampton, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 20, 2014

Two other colleagues and I needed to be in the area week of December 15th 2014. All our needs were met; no problem being on the same floor and we allowed to use their common breakfast and living areas to work in during the day. Wonderful toiletries. Excellent customer service staff who bake cookies each night around 8.00pm. We received... More 

Was this review helpful? Yes 1
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear pearlqueen18, I just want to begin by thanking you for your feedback! It is very insightful and helpful and we appreciate that you took the time to tell us about your experience. We are very happy that all in all your needs were met for the duration of your stay and that we were able to accommodate your colleagues... More 

Bathurst, New Brunswick
Contributor
13 reviews 13 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 7, 2014

first I want to thank the staff for the great service I received. thank you! the hotel is in a great location with only a 5min drive to the airport or 15min to downtown. the shuttle is every 30min and is free with the hotel. the driver I had was really outgoing and talked during the drive to the airport... More 

Was this review helpful? Yes
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Jeremy F, I would like to take the time to express our gratitude for the fine words you left with us. It is our duty, however more importantly, our pleasure to ensure all of our guests leave us well fed, well rested and satisfied. Thank you for choosing and trusting The Holiday Inn Express to take care of you... More 

Ontario, Canada
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 2, 2014

Thanks again for the stay at your location. We were upgraded to a 2 Queen bed suite as I am a Priority Club member. Enjoyed the location, free parking, wifi and breakfast included. The rooms were comfortable. If only you could move to downtown, more to do there. There is more developing in the area and I don't miss the... More 

Was this review helpful? Yes
sthrngirl
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 24, 2014

We stayed here in early November. Breakfast was always hot and well stocked with food. All of the employees were extremely helpful and courteous. Room was spotless and modern. Very quiet and heard little noise.

Was this review helpful? Yes
North Bay, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2014

Would recommend this great place to anyone and everyone. This is our second stay here the staff AMAZING. They are welcoming and friendly . The rooms are spotless never worried about taking a shower barefoot.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (2)
Viewed
Room/suite (6)
Viewed
Bathroom (3)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (3)
Viewed
Dining (4)
Viewed
Room/suite (4)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question