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All 68 Ottawa hotels

Holiday Inn Express Hotel & Suites Ottawa Airport

2.5 of 5 Hotel   |   2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
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Ranked #11 of 68 Hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
k-didder stratty
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200 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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stratty
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay with IHG brand every week almost and this is an OUTSTANDING property. The moment I arrived I was greeted and treated with exceptional guest service. The room was great, clean, modern. The staff was super friendly and professional. We were there holding interviews for our company and Jay at the front desk was fantastic. My company spends a... More

Was this review helpful? Yes 1
GuestServicesOttawa, Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear k-didder, We truly appreciate your wonderful feedback. We have passed on your comments to Jay and our manager Sandra. We work very hard to ensure our guests receive the very best service we can provide each and every day and I am glad we met your expectations. We look forward to having you with us again. Warm Regards, Guest... More

Ontario
Contributor
17 reviews 17 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Every year we go to Ottawa for business meetings and most of the time we stay Downtown, but this time the meetings took place close to Airport, so we found the closes hotel to our destination. It seemed like a good idea at a time. Unfortunately, we found out upon our arrival that this hotel is located in the middle... More

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GuestServicesOttawa, Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Polie76, Thank you for taking the time to share your experience with the Holiday Inn Express Hotel Ottawa Airport. We greatly appreciate feedback from our valued guests like you as it is vital to our improvement. We sincerely apologize for any inconvenience you experienced with the hair dryer. It is obvious that although we attempted to do all the... More

Albany, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2014

One of the nicest Holiday Inns I've ever stayed in. Clean, modern amenities, helpful staff, huge rooms, and great free breakfast. Was vacationing in Ottawa for 3 days and looking for a place close to downtown, but without the downtown hotel hassles and expenses (parking, wifi, etc.). This hotel served my needs perfectly. An easy 15 minute drive and you... More

Was this review helpful? Yes 1
Laval, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 10, 2014

This hotel is located not too far from the airport. There is a Park and Fly where you can leave your car if you are going away for an extended time. There is a lot of construction in the area and not too much else as it is a new area. The hotel is clean and the staff is pleasant.... More

Was this review helpful? Yes 2
Ilinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2014

Hotel provided friendly airport pick-up, transportation to a local restaurant, and to a car rental business. The area is being built up, so construction surrounding the hotel. However, a short walk to the edge of the property, there is a mini-mall with a pizza restaurant, a Chinese take-out place and the "Royal Oak" Pub. Didn't try the first two but... More

Was this review helpful? Yes 1
Kingston, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 2, 2014

I stayed 5 days for business at this hotel. At breakfast I enjoyed the vast selection. During the evening I used the gym, pool and the whirlpool. My room was clean and with the normal standard we expect for an Holiday Express. The only negative, I have for this property is the noisy AC/Heating system they have.

Was this review helpful? Yes 2
Saskatoon, SK Canada
Top Contributor
81 reviews 81 reviews
31 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed August 22, 2014

I choose to stay at Holiday Inn chain due to the consistent quality. This HI express maintains the quality that I expect. Nice and new hotel. Heating/Cooling system a wall unit but was fairly decent. I am not a fan of these types of systems as they are inconsistent. These are new units which were consistent. Generally a nice hotel.

Was this review helpful? Yes 2
Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 2, 2014

I had to book this hotel at the last minute and was a little bummed that it wasn't one of my regular swanky hotels. Well I was super surprised and sooooo happy when I walked in. They were so friendly! and the rooms were SO clean. Also the breakfast was yummy yummy yummy and I can't believe how cheap it... More

Was this review helpful? Yes 4
Vaughan, Canada
Top Contributor
65 reviews 65 reviews
39 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 30, 2014

Love this location. Most of the things are consistent with Holiday Inn Express brand hotels else where. It is quiet, the service is great. The front desk staff (Jack and Greg) are really friendly and helpful. Breakfast is typical, but I see they have Greek yogurt and hard boiled eggs which I like very much. Eating area is spacious and... More

Was this review helpful? Yes 2
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 27, 2014

We stayed here this past week for 5 days. We were in the middle of a move out of the city, so we called this home for the week. Rooms were good. The a/c was loud!! Sounded like a jet plane about to take off when it started! Breakfast was good, good choices, coffee was decent but get there early... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear CaffeinatedDancer, We sincerely appreciate you taking the time to let us know about your recent experience at our hotel. We work very hard to ensure our guests receive the very best service we can provide each and every day. While we are pleased with your positive comments with the breakfast and fitness center, it is disappointing to know we... More

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Additional Information about Holiday Inn Express Hotel & Suites Ottawa Airport

Address: 2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ottawa Airport 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa

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