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Holiday Inn Express Hotel & Suites Ottawa Airport

#8 of 68 Hotels in Ottawa
Certificate of Excellence
2.5 of 5
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2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
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Holiday Inn Express Hotel & Suites Ottawa Airport
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Ranked #8 of 68 Hotels in Ottawa
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
MissPrincessCass North Bay
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218 reviews from our community

Traveler rating
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    9
    5
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Bay
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My kids and I came to Ottawa for Comiccon over Mothers Day weekend. We stayed for two nights. The room was huge, with a separate living room space, two tv's, a microwave and a fridge. The pool and hot tub were clean and we went swimming both nights. The work out area had a few machines, and also was clean... More 

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Ajax, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 18, 2015 via mobile

Stayed here 2 nights on business and the front desk staff were friendly and accommodating. Free breakfast was good. Seems like a relatively new hotel so the rooms are up to date and clean. I would stay here again.

Was this review helpful? Yes 1
Sault Ste. Marie, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 7, 2015

Stayed March 22 to 25. Nice clean rooms, friendly staff. Very decent continental breakfast included. Good airport hotel. Couple of decent restaurants nearby. Convenient to airport parkway, hunt club road.

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St. John's, Canada
Top Contributor
53 reviews 53 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 30, 2015

After a small glitch booking online, my stay at this property was amazing. The front desk staffer who helped me (I believe his name was Mark or Chris) went above and beyond. He really seemed to care about my stay. As I was only in for one night, he upgraded my room at no cost. I was also leaving very,... More 

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Toronto, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 17, 2015

As always, the Holiday Inn chain offered me a great stay. The room was clean and comfortable. The pool and hot tub were lovely. The staff were all very friendly and kind. It was also very quiet. A great weekend away in Ottawa. We'll be back!

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Cambridge, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 28, 2015 via mobile

We intended to stay in Ottawa but had no hotel destination in mind (or reservations made). When we arrived in the city the roads were getting slippery due to snow so we had our GPS tell us how to find the nearest hotels. Because of our wonderful stay at a Holiday Inn Express a few days before in Fredericton, we... More 

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
67 reviews 67 reviews
22 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed February 24, 2015

Stayed here for business for only one night. It was close to both airport and work. Location isn't close to anything that interesting. I wouldn't stay here longer than one or two nights. You'd need a car to get anywhere. There were a few food options close by, but the closest was a Lone Star Texas Grill recommended by the... More 

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GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear pikachiu132, Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been. You might be interested to learn that we are in the process refurbishing our guest rooms, as well as our lobby. Included in this refurbishment is changing the heating system... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

My expectations were simple - it was a place for our small family of 3 to spend 2 nights while visiting friends in Ottawa. We didn't want to spend a lot so booked a Holiday Inn Express. We were extremely surprised with our stay - room, beds, bathroom exceeded our expectations (nice sheets, tons of pillows, fridge, microwave, all new…)... More 

Was this review helpful? Yes 1
Grande Prairie, Canada
Top Contributor
79 reviews 79 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 29, 2014

We choose this hotel as it was near family we where visiting for Christmas. Hotel was very clean and staff was very friendly and accomodating. We choose a king suite and it was nice and big with a very comfortable bed & separate sitting area. Even though our room faced the front of the hotel it was very quiet. We... More 

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GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear GGScottH, I would like to thank you for choosing the Holiday Inn Express for your stay here in Ottawa over the Christmas Holidays! We are very pleased to hear that you enjoyed our clean and quiet vicinity and that the staff were friendly and accommodating. I will make sure to personally thank them for being so helpful! We appreciate... More 

Brampton, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 20, 2014

Two other colleagues and I needed to be in the area week of December 15th 2014. All our needs were met; no problem being on the same floor and we allowed to use their common breakfast and living areas to work in during the day. Wonderful toiletries. Excellent customer service staff who bake cookies each night around 8.00pm. We received... More 

Was this review helpful? Yes 1
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear pearlqueen18, I just want to begin by thanking you for your feedback! It is very insightful and helpful and we appreciate that you took the time to tell us about your experience. We are very happy that all in all your needs were met for the duration of your stay and that we were able to accommodate your colleagues... More 

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