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All 68 Ottawa hotels

Holiday Inn Express Hotel & Suites Ottawa Airport

2.5 of 5 Hotel   |   2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
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Holiday Inn Express Hotel & Suites Ottawa Airport
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Ranked #8 of 68 Hotels in Ottawa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jeremy F Bathurst, New Brunswick
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208 reviews from our community

Traveler rating
    128
    62
    9
    5
    4
See reviews for
51
30
35
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bathurst, New Brunswick
Contributor
13 reviews 13 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

first I want to thank the staff for the great service I received. thank you! the hotel is in a great location with only a 5min drive to the airport or 15min to downtown. the shuttle is every 30min and is free with the hotel. the driver I had was really outgoing and talked during the drive to the airport... More 

Was this review helpful? Yes
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Jeremy F, I would like to take the time to express our gratitude for the fine words you left with us. It is our duty, however more importantly, our pleasure to ensure all of our guests leave us well fed, well rested and satisfied. Thank you for choosing and trusting The Holiday Inn Express to take care of you... More 

Ontario, Canada
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Thanks again for the stay at your location. We were upgraded to a 2 Queen bed suite as I am a Priority Club member. Enjoyed the location, free parking, wifi and breakfast included. The rooms were comfortable. If only you could move to downtown, more to do there. There is more developing in the area and I don't miss the... More 

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sthrngirl
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here in early November. Breakfast was always hot and well stocked with food. All of the employees were extremely helpful and courteous. Room was spotless and modern. Very quiet and heard little noise.

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North Bay, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Would recommend this great place to anyone and everyone. This is our second stay here the staff AMAZING. They are welcoming and friendly . The rooms are spotless never worried about taking a shower barefoot.

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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed recently with a group. Very good hotel. Friendly, clean and affordable. We don't normally eat the free breakfast, but this was an exception. I would stay here again. The dining/group area was large with lots of seating. Cleaning stay seemed to be there constantly.

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Ontario
Top Contributor
54 reviews 54 reviews
52 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a great stay at this hotel. Rented a car at the airport and had no problem finding it with the assistance of the GPS. The check-in process was seamless and I was given directions to nearby restaurants. They even offered to shuttle me to a restaurant nearby. Wifi and parking were both free. The hotel is in good shape.... More 

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South Pasadena, California
Top Contributor
84 reviews 84 reviews
46 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed November 12, 2014

Even though I had meetings in downtown Ottawa I selected this hotel for 02 nights due to availability of ample parking, regular patron of the Holiday inn chain and the very positive reviews in Trip Adviser. Downtown is just 15 - 20 mins drive. Its indeed right and ideal choice and we had a wonderful stay; Absolutely no complain what... More 

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ottawa
Top Contributor
57 reviews 57 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 9, 2014 via mobile

We had a girls weekend and stayed in a one bedroom suite. It was perfect! The room had everything we needed and the beds were comfortable. The front desk staff made us feel very welcome. Thanks Kimberley and the other ladies for taking such good care of us! We will definitely return and highly recommend this hotel!

Was this review helpful? Yes 1
stratty
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 19, 2014

I stay with IHG brand every week almost and this is an OUTSTANDING property. The moment I arrived I was greeted and treated with exceptional guest service. The room was great, clean, modern. The staff was super friendly and professional. We were there holding interviews for our company and Jay at the front desk was fantastic. My company spends a... More 

Was this review helpful? Yes 1
GuestServicesOttawa, Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear k-didder, We truly appreciate your wonderful feedback. We have passed on your comments to Jay and our manager Sandra. We work very hard to ensure our guests receive the very best service we can provide each and every day and I am glad we met your expectations. We look forward to having you with us again. Warm Regards, Guest... More 

Ontario
Contributor
17 reviews 17 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 10, 2014

Every year we go to Ottawa for business meetings and most of the time we stay Downtown, but this time the meetings took place close to Airport, so we found the closes hotel to our destination. It seemed like a good idea at a time. Unfortunately, we found out upon our arrival that this hotel is located in the middle... More 

Was this review helpful? Yes
GuestServicesOttawa, Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Polie76, Thank you for taking the time to share your experience with the Holiday Inn Express Hotel Ottawa Airport. We greatly appreciate feedback from our valued guests like you as it is vital to our improvement. We sincerely apologize for any inconvenience you experienced with the hair dryer. It is obvious that although we attempted to do all the... More 

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Additional Information about Holiday Inn Express Hotel & Suites Ottawa Airport

Address: 2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ottawa Airport 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa
Hotel Style:
#12 Family Hotel in Ottawa
#16 Romantic Hotel in Ottawa
#18 Business Hotel in Ottawa

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