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All 66 Ottawa hotels

Holiday Inn Express Hotel & Suites Ottawa Airport

2.5 of 5 Hotel   |   2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
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91%
Ranked #10 of 66 hotels in Ottawa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Laen27 Saskatoon, SK Canada
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194 people have reviewed this hotel

Traveler rating
    121
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
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English first
Saskatoon, SK Canada
Top Contributor
63 reviews 63 reviews
28 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

I choose to stay at Holiday Inn chain due to the consistent quality. This HI express maintains the quality that I expect. Nice and new hotel. Heating/Cooling system a wall unit but was fairly decent. I am not a fan of these types of systems as they are inconsistent. These are new units which were consistent. Generally a nice hotel.

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Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had to book this hotel at the last minute and was a little bummed that it wasn't one of my regular swanky hotels. Well I was super surprised and sooooo happy when I walked in. They were so friendly! and the rooms were SO clean. Also the breakfast was yummy yummy yummy and I can't believe how cheap it... More

Was this review helpful? Yes 2
Vaughan, Canada
Top Contributor
61 reviews 61 reviews
36 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Love this location. Most of the things are consistent with Holiday Inn Express brand hotels else where. It is quiet, the service is great. The front desk staff (Jack and Greg) are really friendly and helpful. Breakfast is typical, but I see they have Greek yogurt and hard boiled eggs which I like very much. Eating area is spacious and... More

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here this past week for 5 days. We were in the middle of a move out of the city, so we called this home for the week. Rooms were good. The a/c was loud!! Sounded like a jet plane about to take off when it started! Breakfast was good, good choices, coffee was decent but get there early... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear CaffeinatedDancer, We sincerely appreciate you taking the time to let us know about your recent experience at our hotel. We work very hard to ensure our guests receive the very best service we can provide each and every day. While we are pleased with your positive comments with the breakfast and fitness center, it is disappointing to know we... More

Newfoundland and Labrador, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2014

We were so delighted to stay here on our last night in Ottawa, after our Canada Day family vacation. Our room was clean and comfortable. No deficiencies whatsoever in air conditioning, fridge, or bathroom facility. The breakfast was hearty (and included in the room price) and offered a great assortment of hot & cold foods. The pool area was well-kept... More

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Kingston, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 21, 2014

We had an excellent experience at this hotel - we called direct to the hotel to obtain a reservation and got a rated that was $20 less than what central reservation offered and what booking online offered. All the staff was efficient and friendly and the room was clean, comfortable and quiet. The breakfast was amazing - many options to... More

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Richmond Hill, Ontario
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 17, 2014

Stayed at this hotel many times for both business and pleasure trips since it opened last decade. For the first 5 years, I would've given it a "4". Most recent stay 2 weeks ago made up my mind not to stay here until hotel replaces its A/C heating units (sounds like a parked truck) and its mattresses (too soft with... More

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GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Roadsnottaken, Thank-you for taking the time to share your recent experience at our hotel. We take all of our guest concerns very seriously and always strive to delivery an exceptional guest experience. It is unfortunate that we fell short of our hospitality promise. We assure you that management will address your concerns and we hope that our attention to... More

St. Albert, Alberta
Contributor
14 reviews 14 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 12, 2014

Stayed here recently for a relative's wedding and had a great experience. Room clean and bright with everything functioning. Facilities were all bright and clean. Decent continental breakfast included each morning in the lobby. Staff were pleasant and no issues checking in or out. Great location if overnighting at airport or a family function such as ours but not for... More

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Sudbury, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 3, 2014

We really enjoyed our stay June 28th, 2014. Great room, very spacious, big enough for a queen size air mattress... Unbelievable breakfast for a complimentary, it had everything including eggs and sausages.Room was very clean and beds comfy. Also we got to enjoy the pool and hot tub.

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Toronto
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 2, 2014

Recently we had to travel to Ottawa for a soccer game, only my daughter and I, plus many of her team. Rooms were spacious, clean. Good breakfast in the AM. did not use the pool, it looked nice. There was a nice patio we could gather at in the evening. No beverage service. If you have a soccer or hockey... More

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Additional Information about Holiday Inn Express Hotel & Suites Ottawa Airport

Address: 2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ottawa Airport 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Family Hotel in Ottawa #13 Business Hotel in Ottawa #21 Romantic Hotel in Ottawa
Hotel Class
Official Description (provided by the hotel)
Ottawa Airport Hotel Offers a Free Airport Shuttle From 5 AM-11 PM Located right outside Ottawa near Ottawa Macdonald-Cartier International Airport, the Holiday Inn Express Ottawa Airport is a great place to begin your Canadian vacation. With close proximity to Ottawa s biggest leisure and business attractions, you will find a comfortable stay at an affordable price. For the business traveler, our Ottawa hotel is just a few kilometers away from Centurion Conference and Event Center. You can also get to the heart of downtown Ottawa quickly and easily, as it is just twelve kilometers from our airport hotel. Ottawa s information technology industry is right at your fingertips with businesses such as Black Coral and Apple Canada within ten kilometers of our hotel near Ottawa International. Ottawa s many tourist attractions are all located within a short distance of our hotel near Ottawa airport. Parliament Hill is just 12 kilometers away, in the heart of downtown Ottawa. A little further away from our Ottawa airport hotel is Mont Cascades. This mountain offers skiing in the winter and hiking trails in the summer. During your stay at our hotel near Ottawa International, you can take advantage of the indoor heated pool & whirlpool spa and the free Internet access. Come Stay Smart with us at the new Ottawa airport hotel and see what Ottawa has to offer. ... more   less 
Number of rooms
91

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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