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Holiday Inn Express Hotel & Suites Ottawa Airport

#23 of 68 Hotels in Ottawa
Certificate of Excellence
2.5 of 5
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2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Ottawa Airport
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245 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • Spanish first
  • Swedish first
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Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Forget the proximity to the airport. There was no noise, either from aircraft or the busy road outside. Friendly, efficient front desk staff. Clean room with fridge, microwave and coffee maker. Satisfying breakfast included in the room rate. I definitely recommend the hotel as a good place to stay. After a little investigation I found several bus routes to downtown.... More 

Thank kirkwall1
Bonnyville, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have been traveling for over two weeks staying in many different places. I am so thrilled at the service we received here tonight it made us feel so special! Mt husband asked at check in if a handicap accecable room was available, there wasn't but they did give him some rubber mats for the tub which was a big... More 

1 Thank Tammie M
Toronto, Canada
Level Contributor
126 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean hotel, a little dated, friendly staff, good AC and enjoyed having a fridge/microwave in my room. The staff were friendly here and helpful. They are close to the air port but you can't here the planes so I was very happy and had a great sleep. There is a few store and places to eat next to the hotel.

1 Thank TravelBud24
Ottawa, Canada
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an early morning flight out of Ottawa and decided to try out this hotel, we have no regrets. The check in was simple, staff very friendly and accommodating. We booked the free airport shuttle and wake up call at checkin. The room was comfortable well equipped including a microwave and fridge and the bed comfortable. We were impressed... More 

Thank BPutt
Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I visited Ottawa in August 2015 and stayed at Holiday Inn Express at the Airport. I must say, my stay was very comfortable. The room was very clean and spacious. Service at time of check-in was quick and professional. Breakfast had lot of choice and service was commendable. The Hotel was close to the Airport and there was no problem... More 

Thank Rajagopalan S
montreal south shore, qc
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

With a reservation, they gave us TWO dirty rooms, then after 1 hour for waiting for them to clean up a room, they gave us another dirty room with cruahed cookies on the floor. We were told.we.would.have half off or.we would have left and when time came, they refused. Also, the breakfast was very poor and kept lacking food. Would... More 

Thank minounic
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear minounic, Please allow me to take this time to express how truly disappointed I am to hear about your recent stay with us. This is definitely not what we want for our guests and I do apologize for your experience with our staff. Please reach out to me and allow me rectify the issue. Natalie Ris 613-248-1113 natalie@hieottawa.com More 

Ottawa, Ontario
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 28, 2015

We stayed here in August 2015 for 2 nights. We were attending a wedding at Orchardview Wedding & Conference Centre. Our stay was excellent. We stayed in the "Presidential Suite" (whirlpool tub, fridge, micro, coffee maker, sitting area, 2 flat-screen TVs and an electric fireplace!). The cost per night/amenities ratio was very reasonable - the best in the area. The... More 

Thank julie_the_explorer
Nanaimo, Canada
Level Contributor
169 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
4 of 5 stars Reviewed August 23, 2015

As the Hampton Inn was fully booked stayed here as it was next door and close to the airport. Other than the price which was high for a budget hotel, everything else was fine. New hotel with a nice large room, comfortable beds, nice pool and hot tub. Great friendly service at check in and check out. .Breakfast was actually... More 

Thank jakobj
Saskatoon, Canada
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 18, 2015

I stayed here one night between flight connections. This hotel is close enough to the airport that it is only minutes away by airport shuttle. The "Information Booth" at the YOW airport dialed the hotel using a phone in their booth which is nice if you are a traveller without local cellphone coverage Check in with them at the airport... More 

Thank Rick Z
Charlottetown, Canada
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 13, 2015

Very friendly staff, accommodating to a road weary travelling family. the hot buffet was very welcome, the buffet area was clean and well stocked. Overall for a very short stay within a long roadtrip, a great accommodation ad a reasonable price point.

1 Thank Eng948
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