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Quality Hotel & Conference Centre

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1011 Bloor Street East, Oshawa, Ontario L1H 7K6, Canada (Formerly Holiday Inn Oshawa Whitby Conference Centre)
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Quality Hotel & Conference Centre
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Quality Hotel & Conference Centre
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173 reviews from our community

Traveler rating
    51
    41
    46
    17
    18
See reviews for
57
22
11
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, Canada
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My daughters ringette team has been staying at the Quality Hotel since Wednesday night. If I could find another room in any other hotel in the area I would be out of here(I have tried!) Please know that it is rare I write a scathing review. I am doing so to warn others that not only is this hotel filthy... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel we appreciate all feedback as it helps us in our mission for continuous improvement. I am aware of your issue. The fact is that you reported a problem with the room after staying 2 nights in the same room. We at your request did move you as soon as... More 

Barrie
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very friendly and accommodating front desk staff. Hotel rooms are clean and a bit outdated, but sufficient. I believe renovations are coming. Breakfast was included. Hotel is close to 401, but I did not hear any noise from the highway. Good value for your money.

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel we appreciate all feedback as it helps us in our continuous improvement initiatives. Yes, the hotel you could say is dated but top to bottom renovations are already underway. We thank you for staying with us and we look forward to another visit from you soon. Sincerely Kayo Mehta More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We checked in Saturday night, for one night, after a wonderful evening. As soon as we walked in the ladies at the front desk, Cathy and Caroline, were so welcoming and the most accommodating. Right from the start, because the elevator was not in service at the exact time we arrived, they offered us a room on the first floor... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your response. At the Quality Hotel it is the mission of all our staff and management to ensure our guests have a great stay. I will pass on your compliments to the two staff memebers. Thank you for staying with us and we look forward to hosting you at our hotel again. Sincerely Kayo Mehta More 

Battersea, Canada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 18, 2015

The hotel was great for the many kids playing ball hockey in the halls or partying by the parents, but if you want an upscale nice hotel this is not it ......Yet. when you walk into the hotel you are greeted by a very nice young lady who gets you booked in without any problems. Then you head to your... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel we appreciate all feedback as it helps us in our efforts for continuous improvement. The hotel is currently undergoing renovations. The rooms will be completely gutted and renovated brand new. We expect the work to commence in the next few weeks. Sincerely Kayo Mehta More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 8, 2015

Quality Inn is nicer on the inside. Kind of in the middle of nowhere. Enjoyed the restaurant. Hotel staff are friendly and professional. Hallways are a little ugly. Rooms are classy and presentable! Beds are very comfortable. Rooms include a small living space, a bathroom, a flat screen TV, a balcony and a bed. Stayed here twice and never had... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel, it is the mission of all of our staff and management to ensure all our guests have a pleasureable stay. Our hotel is currently undergoing renovations from top to bottom and we are excited about moving to the Marriott group once they are completed. We look forward to welcoming... More 

Oshawa, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 4, 2015

I arrived at 9:30 pm and the room was freezing. I turned the heat on and it took 7 hours for the room to warm up just 7 degrees! I woke up at 5 am freezing..checked the room temperature, it was 22 degrees! I complained in the morning and the manager did not get back to me.... Also, the ice... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Bonnie, Thank you for your review. We apologize if the your hotel stay was not up to your expectations. regarding our refrigerators in the room, we clean it and leave it off so the guest can switch it on and set it to the point they want. As a rule we switch on the heat for all booked arrival... More 

North Bay, Canada
Contributor
16 reviews 16 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 13, 2015

The hotel is nice, and will be nicer, I'm sure after it is renovated. I very much appreciate the lifeguard at the pool. The staff was very helpful. The food at the restaurant was good, but it needs more staff.

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. We appreciate all feedback and act on it as it greatly assists us in providing a better service to all our guests. We are glad you enjoyed your stay with us and we look forward to hosting you again. Sincerely Kayo Mehta More 

Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 7, 2014

Stayed here for hockey tournament and paid $119 plus taxes for 2 doubles with no breakfast. I found this expensive for a 2 1/2 star hotel, my rating. Usually when teams book they receive somewhat of a discount. Both my children play travel sports year round and we usually get rooms for approx. $104-$109 with breakfast. Rooms were tidy and... More 

Was this review helpful? Yes 3
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest Thank you for your review. We appreciate all feedback from our guests as it assists us in our endeavor for continuous improvement. The hotel is currently undergoing renovations and we will be upgrading the whole hotel including the rooms. We look forward to seeing you again soon. Sincerely Kayo Mehta More 

Gananoque, Canada
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 9, 2014

Rooms were clean except for construction being done on balcony's. Pool was good and food was great. Price can't be beat. Would come back again. Close to everything and easy to get to 401 and all other places of interest.

Was this review helpful? Yes 1
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. We are glad that you enjoyed your stay with us and we look forward to welcoming you again. Sincerely Kayo Mehta More 

Hamilton, Canada
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 3, 2014

For $160.00 per night (CAA pricing) I had a non smoking room that reeked of smoke. There was water in the tub with a towel in it, construction being done on the balconies and the breakfast was impossible to get. There were only 2 people working in the restaurant with approximately 40 people (a tournament was taking place in Oshawa).... More 

Was this review helpful? Yes 1
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. Your comments are greatly appreciated. At the Quality Hotel we welcome all comments as it greatly assists us in our endeavour for continuous improvement. I apologize if the room condition was not to your expectations. We have now enclosed all our balconies in the tower and the lower section too. The hotel is... More 

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