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Quality Hotel & Conference Centre

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1011 Bloor Street East, Oshawa, Ontario L1H 7K6, Canada (Formerly Holiday Inn Oshawa Whitby Conference Centre)
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Quality Hotel & Conference Centre
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178 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (178)
  • Mar-May only
    (48)
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Calgary, Canada
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

We arrived to check in and pool had just been closed by health inspector. Of course the main reason I picked this hotel to stay in was the pool and fitness centre besides it being close to our family event. Very nice lobby and friendly efficient staff but what you couldn't see was when you drove around to the east... More 

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Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here at the beginning of June as apart of the Canadian 5 Pin Bowling National Championships. The hotel was beautiful with a great restaurant. The rooms were perfectly equipped with everything one would need during their stay. Thanks!!

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Ontario's Near North, Canada
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed May 17, 2015

I have recently stayed at the Quality Inn in Oshawa and if I can give anyone considering a stay at this hotel, or anywhere else in Oshawa, a piece of advice, it would be to stay in Whitby. The Quality Inn is a 45 year old building and it looks and smells the part. Before I get into the issues,... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Neal O, Thank you for your review. At the Quality Hotel we value all feedback. You suggested we take a wrecking ball to the hotel. Regrettably we cannot do that as upgrades to the building or already underway as we are upgrading to a Courtyard by Marriott. You would have noticed that changes to the outside are underway and... More 

Travelers are raving about these Oshawa hotels

Toronto, Canada
2 reviews
2 of 5 stars Reviewed May 13, 2015

We booked the space for a conference and were let down. The hotel changes staff far too often to feel secure in knowing that your plans will be carried out. The dinner was awful - I had participants complaining to me that they had paid for such a poor meal. The wait staff were very nice but the manager moe... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Ron E, Thank you for your review. I would appreciate if you could contact me at the hotel so I can understand your issue better and be able to clear any misconceptions you may have regarding our staff turnover and staff behaviour. Our staff are renowned for their courteousness and professionalism and would never argue or discuss hotel matters... More 

Orillia, Canada
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed May 13, 2015

Stayed here last night while in town for a concert. First room they put us in was a accessible room. Not good! I am 5 foot 10 inches tall and the mirror faced the floor as well as there was a strange layout to the room. Not sure why they would put someone in that room who didn't request it!... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel we appreciate all feedback as it helps us in our process for continuous improvement. I apologize if you were not given a suitable room on the onset. The hotel has a limited number of single Kingsize Bed guestrooms, the majority are with 2 Double beds. The hotel was sold... More 

London, Canada
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed April 11, 2015

My daughters ringette team has been staying at the Quality Hotel since Wednesday night. If I could find another room in any other hotel in the area I would be out of here(I have tried!) Please know that it is rare I write a scathing review. I am doing so to warn others that not only is this hotel filthy... More 

Was this review helpful? Yes 3
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel we appreciate all feedback as it helps us in our mission for continuous improvement. I am aware of your issue. The fact is that you reported a problem with the room after staying 2 nights in the same room. We at your request did move you as soon as... More 

Barrie
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 11, 2015

Very friendly and accommodating front desk staff. Hotel rooms are clean and a bit outdated, but sufficient. I believe renovations are coming. Breakfast was included. Hotel is close to 401, but I did not hear any noise from the highway. Good value for your money.

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel we appreciate all feedback as it helps us in our continuous improvement initiatives. Yes, the hotel you could say is dated but top to bottom renovations are already underway. We thank you for staying with us and we look forward to another visit from you soon. Sincerely Kayo Mehta More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 30, 2015

We checked in Saturday night, for one night, after a wonderful evening. As soon as we walked in the ladies at the front desk, Cathy and Caroline, were so welcoming and the most accommodating. Right from the start, because the elevator was not in service at the exact time we arrived, they offered us a room on the first floor... More 

Was this review helpful? Yes 1
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your response. At the Quality Hotel it is the mission of all our staff and management to ensure our guests have a great stay. I will pass on your compliments to the two staff memebers. Thank you for staying with us and we look forward to hosting you at our hotel again. Sincerely Kayo Mehta More 

Battersea, Canada
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed March 18, 2015

The hotel was great for the many kids playing ball hockey in the halls or partying by the parents, but if you want an upscale nice hotel this is not it ......Yet. when you walk into the hotel you are greeted by a very nice young lady who gets you booked in without any problems. Then you head to your... More 

Was this review helpful? Yes 2
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel we appreciate all feedback as it helps us in our efforts for continuous improvement. The hotel is currently undergoing renovations. The rooms will be completely gutted and renovated brand new. We expect the work to commence in the next few weeks. Sincerely Kayo Mehta More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 8, 2015

Quality Inn is nicer on the inside. Kind of in the middle of nowhere. Enjoyed the restaurant. Hotel staff are friendly and professional. Hallways are a little ugly. Rooms are classy and presentable! Beds are very comfortable. Rooms include a small living space, a bathroom, a flat screen TV, a balcony and a bed. Stayed here twice and never had... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel, it is the mission of all of our staff and management to ensure all our guests have a pleasureable stay. Our hotel is currently undergoing renovations from top to bottom and we are excited about moving to the Marriott group once they are completed. We look forward to welcoming... More 

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