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Quality Hotel & Conference Centre

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1011 Bloor Street East, Oshawa, Ontario L1H 7K6, Canada (Formerly Holiday Inn Oshawa Whitby Conference Centre)
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Quality Hotel & Conference Centre
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Quality Hotel & Conference Centre
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171 reviews from our community

Traveler rating
    51
    41
    45
    17
    17
See reviews for
57
22
11
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We checked in Saturday night, for one night, after a wonderful evening. As soon as we walked in the ladies at the front desk, Cathy and Caroline, were so welcoming and the most accommodating. Right from the start, because the elevator was not in service at the exact time we arrived, they offered us a room on the first floor... More 

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Battersea, Canada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel was great for the many kids playing ball hockey in the halls or partying by the parents, but if you want an upscale nice hotel this is not it ......Yet. when you walk into the hotel you are greeted by a very nice young lady who gets you booked in without any problems. Then you head to your... More 

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Quality Inn is nicer on the inside. Kind of in the middle of nowhere. Enjoyed the restaurant. Hotel staff are friendly and professional. Hallways are a little ugly. Rooms are classy and presentable! Beds are very comfortable. Rooms include a small living space, a bathroom, a flat screen TV, a balcony and a bed. Stayed here twice and never had... More 

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Oshawa, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 4, 2015

I arrived at 9:30 pm and the room was freezing. I turned the heat on and it took 7 hours for the room to warm up just 7 degrees! I woke up at 5 am freezing..checked the room temperature, it was 22 degrees! I complained in the morning and the manager did not get back to me.... Also, the ice... More 

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Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Bonnie, Thank you for your review. We apologize if the your hotel stay was not up to your expectations. regarding our refrigerators in the room, we clean it and leave it off so the guest can switch it on and set it to the point they want. As a rule we switch on the heat for all booked arrival... More 

North Bay, Canada
Contributor
15 reviews 15 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 13, 2015

The hotel is nice, and will be nicer, I'm sure after it is renovated. I very much appreciate the lifeguard at the pool. The staff was very helpful. The food at the restaurant was good, but it needs more staff.

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Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. We appreciate all feedback and act on it as it greatly assists us in providing a better service to all our guests. We are glad you enjoyed your stay with us and we look forward to hosting you again. Sincerely Kayo Mehta More 

Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 7, 2014

Stayed here for hockey tournament and paid $119 plus taxes for 2 doubles with no breakfast. I found this expensive for a 2 1/2 star hotel, my rating. Usually when teams book they receive somewhat of a discount. Both my children play travel sports year round and we usually get rooms for approx. $104-$109 with breakfast. Rooms were tidy and... More 

Was this review helpful? Yes 3
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest Thank you for your review. We appreciate all feedback from our guests as it assists us in our endeavor for continuous improvement. The hotel is currently undergoing renovations and we will be upgrading the whole hotel including the rooms. We look forward to seeing you again soon. Sincerely Kayo Mehta More 

Gananoque, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 9, 2014

Rooms were clean except for construction being done on balcony's. Pool was good and food was great. Price can't be beat. Would come back again. Close to everything and easy to get to 401 and all other places of interest.

Was this review helpful? Yes 1
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. We are glad that you enjoyed your stay with us and we look forward to welcoming you again. Sincerely Kayo Mehta More 

Hamilton, Canada
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 3, 2014

For $160.00 per night (CAA pricing) I had a non smoking room that reeked of smoke. There was water in the tub with a towel in it, construction being done on the balconies and the breakfast was impossible to get. There were only 2 people working in the restaurant with approximately 40 people (a tournament was taking place in Oshawa).... More 

Was this review helpful? Yes 1
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. Your comments are greatly appreciated. At the Quality Hotel we welcome all comments as it greatly assists us in our endeavour for continuous improvement. I apologize if the room condition was not to your expectations. We have now enclosed all our balconies in the tower and the lower section too. The hotel is... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 27, 2014

Spent the night for a wedding at a 'discounted' price. Room and hotel itself ok, besides the room smelling badly of cigarette smoke. Nothing too special, and the price was quite high for where it is and what it offers. The buffet breakfast was an absolute joke. It was supposed to be open until 11am but they took food away... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your response. At the Quality Hotel we welcome all comments as it greatly assists us in our endeavours for continuous improvement. Our breakfast hours are till 10.30 and this hotel prides itself on the quality and scope of its breakfast. Our restaurant faces the outdoor patio and outdoor pool on one side with large floor... More 

Top Contributor
64 reviews 64 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 13, 2014 via mobile

Great place to take a hockey team on a tournament. Hotel was very accommodating on everything. Pool for kids. We rented a room for the kids to play in. Not the Taj Mahal but it gets the job done. Would take a team there again

Was this review helpful? Yes 1
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