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Quality Hotel & Conference Centre

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1011 Bloor Street East, Oshawa, Ontario L1H 7K6, Canada (Formerly Holiday Inn Oshawa Whitby Conference Centre)
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Quality Hotel & Conference Centre
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183 Reviews from our TripAdvisor Community

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Traveler rating
    51
    42
    48
    20
    22
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61
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • All months
    (183)
  • Mar-May only
    (48)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (37)
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Ontario
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 1 week ago

First off I will say that this must be the longest running construction project ever. My room had a boarded up unfinished balcony area that was inaccessible and looked like it had been that way for some time. There is no sign that there is active work going on, although there is a sign at check in saying they only... More 

Was this review helpful? Yes 2
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Teresa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Oshawa
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

Under construction, with patches on the wall, patio/balcony closed, but still charging $139/night. Maybe be because of PanAm games there is a hotel room shortage around Toronto.TThe only consolation is the breakfast buffet included in the price. It offers unlimited coffee, fruit, baked goods, sausages, hash browns, French toast and eggs. Good service, too. "Do not disturb" sign was first... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Teresa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Niagara Falls, Canada
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I've stayed in many different hotels in many different places and this ranks near the bottom. Hotel was not only dated, but dirty and the stench of old cigarette smoke permeated every room, despite being labeled as 'non-smoking'. The outdoor pool was closed for sanitary reasons and the patio doors were locked due to renovations which look to have been... More 

Was this review helpful? Yes 1
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are aware that the property is a little dated and are currently beginning renovations to completely re-do the hotel. Your satisfaction is... More 

Ponce Inlet, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is the second year that our travel folks have booked me into this property, and last year, with the promise of renovations and possibly a face lift I might have given it a 3 star review. Having come back again this year, I find the property equally run down (although the renovation posters and color boards are still in... More 

Was this review helpful? Yes 1
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear loyal Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are aware that the property is a little dated and are currently beginning renovations to completely re-do the hotel. we are... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I stayed at quality inn in oshawa Ontario on July 4/5 and I am very disgusted with the room I was given. First of all the building looks like garbage it's supposedly being "renovated" but appears to not have been worked on in a long time, secondly the outdoor pool the reason I chose the hotel was not open for... More 

Was this review helpful? Yes 2
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear member, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the property conditions . Unfortunately the Out door pool took some time open and it beyond our control, i hope you had... More 

Calgary, Canada
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived to check in and pool had just been closed by health inspector. Of course the main reason I picked this hotel to stay in was the pool and fitness centre besides it being close to our family event. Very nice lobby and friendly efficient staff but what you couldn't see was when you drove around to the east... More 

Was this review helpful? Yes 2
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I like to thank you for excellent comments and more over your feed back. Both our pools operating and hope to see you back Soon! I Sincerely, More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here at the beginning of June as apart of the Canadian 5 Pin Bowling National Championships. The hotel was beautiful with a great restaurant. The rooms were perfectly equipped with everything one would need during their stay. Thanks!!

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear guest, It was pleasure to have you as our guest and also be the host hotel in Oshawa. We at the Quality Hotel and Conference Centre like to thank you for great comment and feed back. have a great summer and see you on your next visit! More 

Ontario's Near North, Canada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed May 17, 2015

I have recently stayed at the Quality Inn in Oshawa and if I can give anyone considering a stay at this hotel, or anywhere else in Oshawa, a piece of advice, it would be to stay in Whitby. The Quality Inn is a 45 year old building and it looks and smells the part. Before I get into the issues,... More 

Was this review helpful? Yes 3
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Neal O, Thank you for your review. At the Quality Hotel we value all feedback. You suggested we take a wrecking ball to the hotel. Regrettably we cannot do that as upgrades to the building or already underway as we are upgrading to a Courtyard by Marriott. You would have noticed that changes to the outside are underway and... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 13, 2015

We booked the space for a conference and were let down. The hotel changes staff far too often to feel secure in knowing that your plans will be carried out. The dinner was awful - I had participants complaining to me that they had paid for such a poor meal. The wait staff were very nice but the manager moe... More 

Was this review helpful? Yes 2
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Ron E, Thank you for your review. I would appreciate if you could contact me at the hotel so I can understand your issue better and be able to clear any misconceptions you may have regarding our staff turnover and staff behaviour. Our staff are renowned for their courteousness and professionalism and would never argue or discuss hotel matters... More 

Orillia, Canada
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed May 13, 2015

Stayed here last night while in town for a concert. First room they put us in was a accessible room. Not good! I am 5 foot 10 inches tall and the mirror faced the floor as well as there was a strange layout to the room. Not sure why they would put someone in that room who didn't request it!... More 

Was this review helpful? Yes 1
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel we appreciate all feedback as it helps us in our process for continuous improvement. I apologize if you were not given a suitable room on the onset. The hotel has a limited number of single Kingsize Bed guestrooms, the majority are with 2 Double beds. The hotel was sold... More 

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Prices are for 1 room, 2 adults
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