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Quality Hotel & Conference Centre

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1011 Bloor Street East, Oshawa, Ontario L1H 7K6, Canada (Formerly Holiday Inn Oshawa Whitby Conference Centre)
Best prices for: 1 room 1 guest
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Quality Hotel & Conference Centre
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Quality Hotel & Conference Centre
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176 reviews from our community

Traveler rating
    51
    41
    46
    19
    19
See reviews for
58
22
11
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ontario's Near North, Canada
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I have recently stayed at the Quality Inn in Oshawa and if I can give anyone considering a stay at this hotel, or anywhere else in Oshawa, a piece of advice, it would be to stay in Whitby. The Quality Inn is a 45 year old building and it looks and smells the part. Before I get into the issues,... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Neal O, Thank you for your review. At the Quality Hotel we value all feedback. You suggested we take a wrecking ball to the hotel. Regrettably we cannot do that as upgrades to the building or already underway as we are upgrading to a Courtyard by Marriott. You would have noticed that changes to the outside are underway and... More 

Toronto, Canada
2 reviews
2 of 5 stars Reviewed 1 week ago

We booked the space for a conference and were let down. The hotel changes staff far too often to feel secure in knowing that your plans will be carried out. The dinner was awful - I had participants complaining to me that they had paid for such a poor meal. The wait staff were very nice but the manager moe... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Ron E, Thank you for your review. I would appreciate if you could contact me at the hotel so I can understand your issue better and be able to clear any misconceptions you may have regarding our staff turnover and staff behaviour. Our staff are renowned for their courteousness and professionalism and would never argue or discuss hotel matters... More 

Orillia, Canada
Top Contributor
79 reviews 79 reviews
23 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here last night while in town for a concert. First room they put us in was a accessible room. Not good! I am 5 foot 10 inches tall and the mirror faced the floor as well as there was a strange layout to the room. Not sure why they would put someone in that room who didn't request it!... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel we appreciate all feedback as it helps us in our process for continuous improvement. I apologize if you were not given a suitable room on the onset. The hotel has a limited number of single Kingsize Bed guestrooms, the majority are with 2 Double beds. The hotel was sold... More 

London, Canada
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed April 11, 2015

My daughters ringette team has been staying at the Quality Hotel since Wednesday night. If I could find another room in any other hotel in the area I would be out of here(I have tried!) Please know that it is rare I write a scathing review. I am doing so to warn others that not only is this hotel filthy... More 

Was this review helpful? Yes 2
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel we appreciate all feedback as it helps us in our mission for continuous improvement. I am aware of your issue. The fact is that you reported a problem with the room after staying 2 nights in the same room. We at your request did move you as soon as... More 

Barrie
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 11, 2015

Very friendly and accommodating front desk staff. Hotel rooms are clean and a bit outdated, but sufficient. I believe renovations are coming. Breakfast was included. Hotel is close to 401, but I did not hear any noise from the highway. Good value for your money.

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel we appreciate all feedback as it helps us in our continuous improvement initiatives. Yes, the hotel you could say is dated but top to bottom renovations are already underway. We thank you for staying with us and we look forward to another visit from you soon. Sincerely Kayo Mehta More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2015

We checked in Saturday night, for one night, after a wonderful evening. As soon as we walked in the ladies at the front desk, Cathy and Caroline, were so welcoming and the most accommodating. Right from the start, because the elevator was not in service at the exact time we arrived, they offered us a room on the first floor... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your response. At the Quality Hotel it is the mission of all our staff and management to ensure our guests have a great stay. I will pass on your compliments to the two staff memebers. Thank you for staying with us and we look forward to hosting you at our hotel again. Sincerely Kayo Mehta More 

Battersea, Canada
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 18, 2015

The hotel was great for the many kids playing ball hockey in the halls or partying by the parents, but if you want an upscale nice hotel this is not it ......Yet. when you walk into the hotel you are greeted by a very nice young lady who gets you booked in without any problems. Then you head to your... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel we appreciate all feedback as it helps us in our efforts for continuous improvement. The hotel is currently undergoing renovations. The rooms will be completely gutted and renovated brand new. We expect the work to commence in the next few weeks. Sincerely Kayo Mehta More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 8, 2015

Quality Inn is nicer on the inside. Kind of in the middle of nowhere. Enjoyed the restaurant. Hotel staff are friendly and professional. Hallways are a little ugly. Rooms are classy and presentable! Beds are very comfortable. Rooms include a small living space, a bathroom, a flat screen TV, a balcony and a bed. Stayed here twice and never had... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. At the Quality Hotel, it is the mission of all of our staff and management to ensure all our guests have a pleasureable stay. Our hotel is currently undergoing renovations from top to bottom and we are excited about moving to the Marriott group once they are completed. We look forward to welcoming... More 

Oshawa, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 4, 2015

I arrived at 9:30 pm and the room was freezing. I turned the heat on and it took 7 hours for the room to warm up just 7 degrees! I woke up at 5 am freezing..checked the room temperature, it was 22 degrees! I complained in the morning and the manager did not get back to me.... Also, the ice... More 

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Bonnie, Thank you for your review. We apologize if the your hotel stay was not up to your expectations. regarding our refrigerators in the room, we clean it and leave it off so the guest can switch it on and set it to the point they want. As a rule we switch on the heat for all booked arrival... More 

North Bay, Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 13, 2015

The hotel is nice, and will be nicer, I'm sure after it is renovated. I very much appreciate the lifeguard at the pool. The staff was very helpful. The food at the restaurant was good, but it needs more staff.

Was this review helpful? Yes
Kayo_Mehta, General Manager at Quality Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for your review. We appreciate all feedback and act on it as it greatly assists us in providing a better service to all our guests. We are glad you enjoyed your stay with us and we look forward to hosting you again. Sincerely Kayo Mehta More 

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