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Quality Suites

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754 Bronte Road, Oakville, Ontario L6L 6R8, Canada
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120 reviews from our community

Traveler rating
    59
    36
    17
    2
    6
See reviews for
33
23
10
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall the hotel is great. Convenient to the highway and the wedding venue we were at. The front desk staff was friendly and helpful. The rooms are clean and nicely decorated. The only oddity was the door to the bathroom couldn't open the whole was as it would hit the toilet.

Was this review helpful? Yes 2
DOS135, Director of Sales at Quality Suites, responded to this review

Dear Valued Guest, Thank you kindly for taking the time to review your stay with us. We are so pleased that you enjoyed your stay with us and we also hope the wedding was a night to remember. We will be looking into the issue with the door to resolve this issue for other guests, but we still look forward... More 

Pelham, Canada
Top Contributor
77 reviews 77 reviews
32 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed March 1, 2015

We had an early check in at Oakville Trafalger Hospital for an 8:00 am operation. We decided to stay overnight and not take the chance driving with winter weather. This hotel could not have been more perfect. Front desk staff were friendly and on hearing our situation upgraded us to a King suite for an extra $10. The two room... More 

Was this review helpful? Yes 1
DOS135, Director of Sales at Quality Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write a review about your recent stay at our hotel. We are sorry to hear it was under unfortunate circumstances though. Thank you for your kind words as we are so pleased that you enjoyed your stay in our spacious king suite. We look forward to welcoming you... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

Quality hotel is like a second home. We come here quite often just to relax with the family and enjoy the many amenities that they provide such as the swimming pool, whirl pool, and the gym room not to mention the late night trips to the Tim Horton's located just a few steps away from the hotel. The staff are... More 

Was this review helpful? Yes 2
DOS135, Director of Sales at Quality Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us! It is always a pleasure to hear such kind words and we are glad you get a chance to use our amenities. We will be sure to share your positive words with Marcela and the rest of our team. We also look forward to welcoming... More 

Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

The hotel's service and amenities are superb! The staffs' are very accommodating and very courteous! Most importantly, it is for sure the "you'll get your money's worth!" It was our group's "Family Day Celebration" and we did plan and booked lots of rooms and the party room ahead of time. After having those memorable experiences (I meant those happy and... More 

Was this review helpful? Yes 1
DOS135, Director of Sales at Quality Suites, responded to this review

Dear Valued Guest, Thank you kindly for taking the time to write such a positive review of our hotel. We are thrilled to hear you enjoyed your family day celebration with us! Our team takes great pride in hearing all feedback and we will be sure to share your kind words with them! We look forward to welcoming you back... More 

Windsor, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 10, 2015

We stayed at the hotel at the beginning of February. It was the quietest hotel I have been at that had hockey teams staying there. It was a quiet sleep. The staff called up to make sure the room was acceptable. Everything was clean. There is a Tim Horton's attached. Gas station across the parking lot. The bathroom was small... More 

Was this review helpful? Yes 1
DOS135, Director of Sales at Quality Suites, responded to this review

Dear Valued Guest, Thank you kindly for taking the time to write such a positive review of our hotel. I will be sure to share your feedback with the staff so that they may join me in thanking you. We take pride in our hotel and staff and are always striving for ways to improve. We look forward to welcoming... More 

Chesley, Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 5, 2015

The Entrance is lovely. Clean open and warm lobby entrance with a beautiful spiral staircase to the second floor with a large balcony that is very lovely. There is a restaurant attached to the lobby, Tim Horton's beside the hotel and a gas station on the other side of a large parking lot. We stayed in a family suite which... More 

Was this review helpful? Yes 1
DOS135, Director of Sales at Quality Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review about our property. We are so pleased you were happy with the hotel and we will be looking into the issues you mentioned about main lighting and a lack of outlets. We also apologize about the service and experience you had in the restaurant. I have passed... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2015 via mobile

We stayed in the penthouse suite and adjoining room Jan 2015 and the front desk woman who helped to make our reservations was awesome. Very polite and super helpful. The penthouse is a great room, spacious and very nicely designed but with only one bed it sleeps less than you would think, we had to get a cot put it... More 

Was this review helpful? Yes 1
DOS135, Director of Sales at Quality Suites, responded to this review

Dear Valued Guest, I would like to apologize on behalf of the hotel for failing to exceed your expectations. I have passed your comments along to the restaurant as it is privately owned and operated. They take your comments seriously and will be taking the necessary steps to resolve the issue. We thank you for taking the time to provide... More 

Thunder bay on
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 27, 2015

Stayed at the hotel for 3 nights, Stayed in a penthouse suite (9th floor) had a view of the water and the sun shining in the room.The rooms were nice but the bathroom smelt like burnt hair dry and the steel toilet paper holder came off the counter. Which they wouldnt fix! The backyard patio was beautiful! The pool was... More 

Was this review helpful? Yes 1
DOS135, Director of Sales at Quality Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review about our property! We greatly value all guest feedback and will be looking into all of the mentioned above issues immediately. We are also glad you got to enjoy our beautiful penthouse suite and the wonderful view it has. We look forward to welcoming you back in... More 

North Bay, Canada
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 29, 2014

Stayed at the hotel for 19 nights on a 3 week training course. Room was always professionally made up each day. Staff was always curtious and helpful. It was great having a larger suite since it was an extended stay. Enjoyed using the salt water pool and hot tub each night to relatx. Loved having a Tim Hortons attacted to... More 

Was this review helpful? Yes 1
DOS135, Director of Sales at Quality Suites, responded to this review

Dear Homesick13, Thank you for your kind words regarding your recent stay with us. We are pleased you had a change to enjoy our pool as well as the attached Tim Horton's. We strive to exceed the expectations of all of our guests and we will share your positive comments with our team. We look forward to welcoming you back... More 

Ottawa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 28, 2014

Stayed at the Qulatity Inn & Suites in Oakville on Bronte. As before staff were very welcoming and very helpfull. Room was great and very quiet. Breakfat was included with our stay and we really enjoyed our meals. Would definately come back.

Was this review helpful? Yes
DOS135, Director of Sales at Quality Suites, responded to this review

Dear Rob, Thank you for taking the time to review our hotel. We thank you for your feedback and are thrilled to hear that you enjoyed your stay with us. We will look forward to welcoming you back the next time you are in town. Warm Regards, Heather More 

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