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Holiday Inn Express Hotel & Suites North Bay

2.5 of 5
1325 Seymour Street, North Bay, Ontario P1B 9V6, Canada
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Holiday Inn Express Hotel & Suites North Bay
Ranked #3 of 25 hotels in North Bay
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89 reviews from our community

    Trip type
Traveler rating
    42
    36
    7
    2
    2
Date Rating
Tecumseh, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2013

Lets face it. It is a cookie cutter hotel. The Holiday Inn Express brand of hotels are all quite nice. Including this one. Unfortunately it just takes that one experience to turn you off. I was calling to book a room for one of my monthly trips through town. The gentleman that answered the direct line was pleasant. When he... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review
March 6, 2013

Dear Tom T, Thank you for the candid review of our property as this will guide us in making the right decisions. Please accept my sincerest apologies for the unsatisfactory answer of our staff. Kindly be assured that your comments will be looked into and will be discussed with the staff. I assure you that every comment, no matter how... More

London, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 8, 2013 via mobile

We were in North Bay due to a sudden death in the family and this hotel suited our needs very well. We received a warm welcome from Micheal at the front desk who not only worked tonight we checked in but the next morning as well and as we departed he always had a Freindly smile and a warm greeting.... More

Was this review helpful? Yes
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review
January 15, 2013

Thank you so much for the comment and for choosing the Holiday Inn Express, I was sorry to hear the reason for you visit. I am happy that you enjoyed your stay from the warm welcome to the hot breakfast. I will make sure to share you comments with all of the staff especially the ones you mentioned. We look... More

Chicago, Illinois
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 21, 2012

Stayed here for a week from Oct 15-19 on business. The staff is very helpful and friendly (especially the breakfast lady who is always cheerful). Complimentary hot breakfast is included. The hotel is just right on Hwy 11 so very convenient. During the last two nights of my stay, they had problems with their boiler so there was no hot... More

Was this review helpful? Yes
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review
October 22, 2012

Thank you for staying during your recent business trip, we are happy to be your choice when you visit North Bay. Thank you as well for your comments about our team, I will be sure to share your kind words with all of the team and especially our breakfast attendent, they really enjoy hearing that they had a impact our... More

Thunder Bay, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed October 19, 2012

I stayed twice at this hotel recently, and both experiences were great. The rooms were clean, the staff was kind, and the breakfast was really good. We found that the location was convenient and easy to find. I will be recommending this hotel to family and friends, and will stay here the next time I'm in North Bay.

Was this review helpful? Yes
See 2 more reviews by guylaine l for North Bay
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review
October 22, 2012

Thank you for choosing our hotel on your recent stay, I am thrilled to hear that you enjoyed everything about your stay. We look forward to looking after you again soon More

London, Canada
1 review
2 of 5 stars Reviewed September 18, 2012

Last night, two of my employers stayed at your hotel. Both of them were very disappointed. No curtains, just sheers on the windows made a very light room. Remote controls weren't working. The beds were old and uncomfortable and they both felt that for the money you charge, you could provide much better service.

Was this review helpful? Yes
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review
September 19, 2012

Thank you so much for the welcome feedback, I am truly sorry to hear of the issues that occured. We pride ourselves on delivering a comfortable stay for all of our guests, and a review of these discrepancies will be conducted by myself and our maintenance Manager and rectified. In regards to our curtains, blackout drapes are located behind the... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed September 15, 2012

Several rooms were booked in advance for a family wedding in town August 24th - 27th. Most of us were in North Bay for the first time, also it was the first for some of us staying at a Holiday Inn Express and Suites. Check in was a breeze, our rooms were all clean and ready when we arrived. It... More

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Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review
September 17, 2012

We hope you all enjoyed your first visit to North Bay, we hope you will make us a regular stop in your travels from now on. We are happy to hear that your stay was smooth and effortless and we look forward to continuing to make your stays with us memorable ones. More

Ontario's Near North, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2012

Great stay! New hotel, great location clse to the mall, and major roads. Warm breakfast is a must for sports tourism. Staff was friendly and accommodating staff. Nice to have more upscale choices throughout northern Ontario.

Was this review helpful? Yes
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review
September 17, 2012

Thank you for staying with us, we are thrilled that you enjoyed your stay. Thanks for making us your choice when you travel to Northern Ontario, we look forward to your next stay. More

Oakville, ontario
Top Contributor
239 reviews 239 reviews
18 hotel reviews
Reviews in 80 cities Reviews in 80 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed August 23, 2012

Have stayed at this hotel several times while visiting the area from Oakville, Ontario for two funerals within the last two years. Wife is a member of the loyalty points club. Like reading the local paper when I get up early to eat in their lounge for breakfast. Enjoy talking to the night auditor and breakfast server. Both are knowledgable... More

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Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review
August 23, 2012

Happy to hear you have enjoyed all of your stays with us, it is great to see familiar faces return and thank you for taking the time to say hello to our night staff, they really do appreciate getting a chance to see our guests. Happy to hear you had some time to do some visiting while you were here.... More

Ontario
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 21, 2012 via mobile

My wide, son and I were here for one night and were very happy. The front desk person was happy and welcoming. Very clean and bright lobby. Clean hallways and rooms. Breakfast was great. Automatic pancake making machine kept my son amazed...well ok and me too. Food was very good and fresh. We will definitely stay here again.

Was this review helpful? Yes
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review
August 23, 2012

Thanks for staying with us, happy to hear you had a great stay and enjoyed your breakfast (i still get amazed at the pancake machine.) More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 17, 2012

I traveled here in May to see the university, and it was a great trip! It was a quiet hotel, and every time I used the pool there I was the only occupant! The rooms were great, and the beds were comfortable. Great location- the mall is across the street and there are restaurants nearby. There is also free breakfast.... More

Was this review helpful? Yes
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review
August 23, 2012

Thank you for the kind words, we are glad you enjoyed a comfortable stay and we hope you enjoyed your time in North Bay. Our convenient location is definately something that our guests do talk about. Good luck with your education options, Nipissing is a fantastic choice and happy to hear you would stay again with us. More

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Additional Information about Holiday Inn Express Hotel & Suites North Bay

Also Known As:
Holiday Inn Express Hotel And Suites North Bay
Holiday Inn North Bay
North Bay Holiday Inn
Holiday Inn Express Hotel & Suites North Bay Ontario
Address: 1325 Seymour Street, North Bay, Ontario P1B 9V6, Canada
Phone Number:
Region: Canada > Ontario > North Bay
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in North Bay
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Holiday Inn Express Hotel & Suites North Bay.Enjoy comfort while you stay in our all new Award Winning Holiday Inn Express Hotel and Suites of North Bay, Ontario, conveniently located only nine kilometers from the North Bay Jack Garland Airport (YYB). Get ready for family fun at our North Bay hotel, located just off Highway 17 with easy access to several area attractions including the Lake Nipissing Waterfront, the Northgate Shopping Centre and Memorial Gardens. Also nearby are the Capitol Centre, Osprey Links Golf Course and the Chief Commanda cruises. If you want even more ideas, a tourist info centre is just next door to our North Bay hotel. Travelers on business will be impressed with our accommodations in North Bay, Ontario. Conveniently located along all highways leading to North Bay, this fully non-smoking hotel is only minutes away from bus, train and airport transportation with fast highway access to all areas surrounding the city. Our North Bay Airport hotel is within close proximity to businesses such as Boart Longyear, Atlas Copco, Cementation, Bombardier, Goodyear, Sandvik and many others. In addition, meeting rooms with business services such as free high-speed, wired or wireless Internet access are provided. ... more   less 
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Holiday Inn Express Hotel & Suites North Bay
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