We were in North Bay due to a sudden death in the family and this hotel suited our needs very well. We received a warm welcome from Micheal at the front desk who not only worked tonight we checked in but the next morning as well and as we departed he always had a Freindly smile and a warm greeting.... More

Stayed here for a week from Oct 15-19 on business. The staff is very helpful and friendly (especially the breakfast lady who is always cheerful). Complimentary hot breakfast is included. The hotel is just right on Hwy 11 so very convenient. During the last two nights of my stay, they had problems with their boiler so there was no hot... More

I stayed twice at this hotel recently, and both experiences were great. The rooms were clean, the staff was kind, and the breakfast was really good. We found that the location was convenient and easy to find. I will be recommending this hotel to family and friends, and will stay here the next time I'm in North Bay.

Last night, two of my employers stayed at your hotel. Both of them were very disappointed. No curtains, just sheers on the windows made a very light room. Remote controls weren't working. The beds were old and uncomfortable and they both felt that for the money you charge, you could provide much better service.

Several rooms were booked in advance for a family wedding in town August 24th - 27th. Most of us were in North Bay for the first time, also it was the first for some of us staying at a Holiday Inn Express and Suites. Check in was a breeze, our rooms were all clean and ready when we arrived. It... More

Great stay! New hotel, great location clse to the mall, and major roads. Warm breakfast is a must for sports tourism. Staff was friendly and accommodating staff. Nice to have more upscale choices throughout northern Ontario.

Have stayed at this hotel several times while visiting the area from Oakville, Ontario for two funerals within the last two years. Wife is a member of the loyalty points club. Like reading the local paper when I get up early to eat in their lounge for breakfast. Enjoy talking to the night auditor and breakfast server. Both are knowledgable... More

My wide, son and I were here for one night and were very happy. The front desk person was happy and welcoming. Very clean and bright lobby. Clean hallways and rooms. Breakfast was great. Automatic pancake making machine kept my son amazed...well ok and me too. Food was very good and fresh. We will definitely stay here again.

I traveled here in May to see the university, and it was a great trip! It was a quiet hotel, and every time I used the pool there I was the only occupant! The rooms were great, and the beds were comfortable. Great location- the mall is across the street and there are restaurants nearby. There is also free breakfast.... More