Great reception staff and always a cheeful greeting. Love the white on white decor and bedding, no surprises for sure with this style!
Rate is quite good and with breakfast competitive enough to return regularly on business
Room layout is great and very comfy with everything you need for a great stay.
Location is pretty convenient on 17 highway and...
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Not cheap but it is nice & new & the breakfast is good & included. No complaints.
This is a good location next to the Trans-Canada Hwy for business or people in transit across Canada. Stayed there before and the rooms are clean and staff friendly. Lots of parking for all size vehicles and even four special parking spots for PCR Platinum members. Tim Hortons and a Mexican restaurant are about a 5-min walk away but if...
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Stayed here on April 14th 2012. After coming back from dinner, went back to my room and then decided to go down to the front desk to get some snacks. I went to pay for my purchase and put my wallet on the counter to get some change out of my pocket to pay for it. When i got back...
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Dear horses50,
Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information.
I look forward to hearing back from you very soon.
Sincerely,
Jaime W
Case Manager
IHGCare
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Picked this hotel based on reviews. After a 5 hour drive arrived here and was "ungreeted" by an unfriendly front desk. Not mean or angry, just "ho hum". Was looking forward to a greeting of any sort, not here not today.
Thank you very much for this comment and let me assure you that this is not the norm here at the Holiday Inn Express. We put a great emphasis on our welcome when our guests are arriving at our property and I am sorry that your experience was not up to par. We will revisit the importance of this part...
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This hotel provides a clean and adequate place to stay with easy access in North Bay. The rooms are well kept although ours had a musty smell even though the room, furnishings and facility was newer. The beds were average but sufficed as the price was reasonable. The facility is well appointed with new furnishings. The pool and fitness areas...
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My family spent one night at the hotel and found the room very clean and comfortable. The staff - from the front desk clerk, to the cleaning lady, to the restaurant staff in the morning - were all extremely friendly and attentive. We would definitely stay here again!
Although the Holiday Inn Express chain of hotels are all basically cookie cutter versions of each other, this hotel is new, bright, nicely decorated and very clean. The morning complimentary breakfast had more choices than I had expected. The staff were courteous. We did not use the pool as it was a family day weekend and the pool was wall...
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Thanks so much for the comment, we are glad you enjoyed your breakfast options during your stay, the cinnamon buns are my favourite. You are correct it, the kids love the indoor pool, it is a popular attraction for all, we hope you get an opportunity to try it out next time. Please remind us of your room preference next...
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I always stay at the Holiday Inn Express when I visit North Bay. It has big, comfortable rooms, it's clean and I always find the service to be quite good. There was one questionable incident on one visit but it seemed to be an isolated incident so I will just ignore it. I've used the gym at the hotel and...
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What I love about the Holiday Inn Express properties are their wonderful amenities, comfortable beds and great service. The one in North Bay does not disappoint. Our check-in was smooth, our room was clean, the fitness centre was open 24h so I could squeeze in a run, and breakfast was complete. Even our server at breakfast was a little burst...
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