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Holiday Inn Express Hotel & Suites North Bay

Certificate of Excellence
2.5 of 5
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1325 Seymour Street, North Bay, Ontario P1B 9V6, Canada
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Holiday Inn Express Hotel & Suites North Bay
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Ranked #4 of 26 Hotels in North Bay
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
jumpingjackTimmins timmins
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166 reviews from our community

Traveler rating
    68
    72
    17
    7
    2
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48
36
16
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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timmins
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Although we just stayed overnight, our room was ready, clean and comfortable. I requested a main floor room as our little dog was traveling with us and we got exactly what we asked for. Breakfast was hot, good and included in our price. Close proximity to the highway. Many choices nearby for supper. I always stay at this hotel when... More 

Was this review helpful? Yes
Kelsey T, Front Office Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

jumpingjackTimmins, We are grateful for your pleasant review of our property, and are thrilled that you and your dog thoroughly enjoyed your stay! Thank you for visiting us, come back soon! More 

Ontario
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There are a lot of hotel breakfasts out there and they tend to be a bit generic. The Holdiay Inn Express across from the Northgate Mall in North Bay is the exception. They offer a nice selection of baked goods and yogurt as well as a unique pancake-making machine which has to be seen to be appreciated. The hidden gem,... More 

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Kelsey T, Front Office Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Llzsnc, Thank you for your wonderful review! We are lucky to have such an amazing team, and James certainly stands out. We will be thrilled to pass on the your kind words to him. Thank you for choosing us, and we look forward to welcoming you in the future! More 

Trenton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at a competitors hotel in North Bay in the past and felt we needed a change. From the second we walked in after driving for 5 straight hours it felt like we were home. Within minutes we had our room key and were on our way to the room. Room was very well kept and clean, spacious... More 

Was this review helpful? Yes
Shannon J, Duty Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for taking the time to leave us such a positive review! We will definitely pass along your comments to our staff as they appreciate a positive guest experience. Justin is definitely one of our star Guest Service Agents and he will be proud to know that his actions were appreciated. We will pass along your comment about the... More 

Peterborough, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a new hotel, very handy to the Highway 17 by-pass in North Bay. Close to shopping and restaurants. It is very well kept. There is a great pool and the breakfast is one of the best I have had.....hot scrambled eggs, ham, sausage patties,a pancake machine, cereal, plenty of fresh fruit, juice and excellent coffee. All very good.... More 

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Shannon J, Duty Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for providing us with your feedback, I will definitely pass along your comments about the beds to the proper department head. We value your feedback and hope to welcome you back again. More 

Killarney, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

Stay here March 31 & April 1 for hockey games in Powassan. Room was clean, but mattresses very uncomfortable, couldn't get a good sleep. Air conditioner was on in the hallways and they were very cold, ended up with a cold myself with all the conflicting temperatures. Hopefully hotel will be getting new mattresses soon.

Was this review helpful? Yes
Shannon J, Duty Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for taking the time to review our property. We value your feedback and will pass along your comments to the proper department heads. We hope you visit us again. More 

Tucson, Az
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was very easy to find right next to Rte. 17, clean and new. Room excellent, well...no fridge or micro wave, but otherwise just fine. Tim Horton's across the parking lot, but the hotel kept the coffee fresh and hot, and early breakfast (Sunday) at 05:00 AM was no problem ! Good service. All in all fine experience.

Was this review helpful? Yes
Shannon J, Duty Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for your kind review! We are glad you had such a positive experience and hope you will visit us again. More 

Thunder Bay, Ontario
Top Contributor
52 reviews 52 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 15, 2015

I stayed at the Holiday Inn Express Hotel and Suites in North Bay for a couple of nights while on business; I had reserved a king suite and trust me, it is very, very large. I stayed in a king suite in Dryden, ON the week before last and this room in North Bay is by far much larger and... More 

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Shannon J, Duty Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for taking the time to provide us with your feedback on our property. please accept our sincerest apologies for the disturbances you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. As for the breakfast department, please be assured that we have passed along your comments to the... More 

Madoc, Canada
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 13, 2015

Friendly desk staff, easy hotel access. Room clean and spacious. Bathroom in good shape. Bed quite firm. Breakfast was good. Would be better if cutlery was solid as op posed to very bendable plastic. Also received a room call at 8:20 a.m. asking if room was available to be cleaned.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Dear delta155, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and cleanliness. However, we’re sorry we fell below your expectation regarding the breakfast utensils and housekeeping. We will look into this concerns. I assure you that the feedback of... More 

Toronto
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2015

Nice stay. The hotel seems new. It is very clean and comfortable, my room was spacious. I would recommend it to others. I was there during four days while working in North Bay. They have a small pool and fitness centre but the property is very well maintained. One minor critique, in the dining area, they were often out of... More 

Was this review helpful? Yes
Shannon J, Duty Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for leaving such a positive review of our property! We value your feedback and will definitely pass it along to the rest of our staff. We hope to see you again. More 

Hamilton
Top Contributor
52 reviews 52 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 25, 2015

Hotel was very clean. The desk staff were pleasant. Our suite was quite large which was nice. The room was clean. The bed was a little too stiff for my comfort. But after a long day of driving, I really didn't care. The WIFI was good. The breakfast was quite adequate. The cinnamon rolls are very good. Didn't have a... More 

Was this review helpful? Yes
Shannon J, Duty Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for taking the time to leave such a kind review of our hotel! I am glad to hear you enjoyed your stay and will pass along your comments to the rest of our team. More 

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