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All 26 North Bay hotels

BEST WESTERN North Bay Hotel & Conference Centre

2.5 of 5 Hotel   |   700 Lakeshore Dr., North Bay, Ontario P1A 2G4, Canada
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70%
Ranked #10 of 26 hotels in North Bay
GreenLeadersGold level
A recent review
4 of 5 stars Reviewed December 2, 2012
BillfromGuelph Guelph, Canada
  • Reviews (142)
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142 people have reviewed this hotel

Traveler rating
    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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There are newer reviews for BEST WESTERN North Bay Hotel & Conference Centre
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Guelph, Canada
Top Contributor
78 reviews 78 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 2, 2012

At this hotel had a brief business meeting on a fly-in fly-out. The meeting room was ready and a staff member checked immediately to be sure I had all I needed. After lunch in the restaurant on site I had time to put in before my departure. The hotel allowed me to stay on in the meeting room and they... More

Was this review helpful? Yes
GSMBWNB, Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review

Thank you for your feedback and comments, it is great to see that we are on the right track in making our guests feel special. We welcome you back again in the near future. More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 21, 2012

We made our booking for 2 rooms, 2 nights through hotels.com, but later found that the price would have been better had we booked directly with the hotel through their website’s promotion. Well, I did came across that promotion on their website before the cancellation deadline with hotels.com, but when I entered the promotion code during online reservation, the promotion... More

Was this review helpful? Yes 2
GSMBWNB, Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

Beeton
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 14, 2012

Let me start of by saying while I wasn't thrilled with our stay it had nothing to do with staff or cleanliness. The staff were very friendly and helpful. We arrived in town earlier than we had expected and were able to check in a little before 11am. Our room was very clean and was fairly nice. The issue I... More

Was this review helpful? Yes 2
GSMBWNB, Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 24, 2012

We booked 2 nights , Friday and Saturday (Sept. 21st and 22nd), 2 seniors. When checking in, we were greated by "Fred". Friendly, exceptional service. We asked for a quiet room and also asked for a ground flooor room as they do not have elevators and I have a very bad hip.He upgraded us and what a lovely stay we... More

Was this review helpful? Yes
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review

I would like to thank you Ginette and Bi...B for your review of our hotel. We're pleased with your kind words about the hotel and our staff. That Fred was helpful and accommodating to your needs. We are pleased that you enjoyed your breakfast and found our hotel both clean and comfortable. We hope you will return again. More

St. Catharines, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 13, 2012

Driven past this place many times, but other reviewers commented on the renovations, and we just had to check it out. The room was superb, with an extremely comfortable king bed, an easy chair with ottoman which was to die for, and the most comfortable desk chair I've sat in anywhere! Lobby looks good, too. Restaurant is very attractive, and... More

Was this review helpful? Yes
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review

Mochamyrrh, thak you for your review and for recognizing the comfort, cleanliness and good value in choosing our hotel, as well as the review of all our renovations. We hope you will return again and will have the time to enjoy the additional services such as our pool and sauna the next time around. We look forward to welcoming you... More

Courtenay, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 12, 2012

Found staff unfriendly & the cleaning of our room on most days was poor at best!!!! The Internet only worked at certain times of the day. There was no ventalation in the room and you couldnt open. Over all we would not recommend this hotel !!! They even charged us for bottled water we never drank:((( The Holiday Inn Express... More

Was this review helpful? Yes
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review

Thank you Kimmy044 for your constructive review about your experience at our hotel this month. Please accept our sincerest apologies for not providing you with a comfortable stay with us. These experiences are in no way indicative of the service we are striving to provide. Unfortunetely, from your screen name, I am unble to determine which room you may have... More

Ottawa, Ontario
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 31, 2012

First I will say that we stayed in this hotel two years ago and the remodel that has taken place is great. Our room was lovely and the bed was comfortable. My only issue was with our check in. I had asked when I booked the room for a fridge as I have meds that need to be kept cool.... More

Was this review helpful? Yes
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review

I would like to thank you ToeLoop for your review of our hotel. We're pleased that you found our new beds to be comfortable and the room to be lovely and clean, and overall to your needs. We do have fridges and microwaves in all our upgraded rooms, and also have an inventory of these items which can also be... More

1 review
5 of 5 stars Reviewed August 12, 2012 via mobile

My husband and I booked our room over the Internet which was very convenient. We stayed one night, which was a Saturday night, where a wedding reception was being held. I was quite concerned due to the anticipation of noise and much to my delight we didn't hear a peep. I fully enjoyed the new Simmons pillow top mattress. Had... More

Was this review helpful? Yes
JohnCrescenzi_1, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review

Thank you Wildemptynester for the great review of your stay. We're happy that you found our new beds to be quite comfortable and the stay to be a pleasant one. We look forward to welcoming you back again soon. Regardless of the season, there is always something great to do in North Bay. More

Kirkland Lake, Canada
Top Contributor
58 reviews 58 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 9, 2012

Stayed in July, room was clean and offered quietness for a good nights sleep. Fixtures were older and a touch outdated but overall was very comfortable. Staff were all very helpful and friendly. This hotel did offer a very good value for the amount we paid for the night. I would recommend this hotel for a good nights sleep away... More

Was this review helpful? Yes
JohnCrescenzi_1, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review

Pgrobitaille, thank you for your review and for recognizing the comfort, cleanliness and good value in choosing our hotel, as well as the helpfulness and friendliness of our team members. We hope you will return again and will have the time to enjoy the additional services of our pool and restaurant the next time around. We look forward to welcoming... More

London, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2012

the first room we were given had a moldy , musty smell. The manager offered us an air freshener !! We moved to another room with no odour, but the carpets and chair were badly stained. The whole hotel was a bit dusty and needed a good cleaning, pool had some gungy stuff floating in it. The beds and TV's... More

Was this review helpful? Yes 1
JohnCrescenzi_1, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review

Linda, thank you for your review of our hotel. We're sorry that we didn't exceed your expectations during this visit. While many upgrades have occurred in the hotel over the last year, which have garnered excellent guest feedback, we are excited to get our remaining upgrades completed over the next few months. We hope you would choose to return in... More

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Additional Information about BEST WESTERN North Bay Hotel & Conference Centre

Address: 700 Lakeshore Dr., North Bay, Ontario P1A 2G4, Canada
Phone Number:
Location: Canada > Ontario > Northeastern Ontario > North Bay
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN North Bay Hotel & Conference Centre 2.5*
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Also Known As:
BEST WESTERN North Bay Hotel & Conference Centre Ontario
North Bay Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Green Hotel in North Bay #5 Romantic Hotel in North Bay
Hotel Class
Official Description (provided by the hotel)
IT'S OFFICIAL... The newly installed SIMMONS PILLOW TOP MATTRESSES, Wireless High Speed Internet, 37" LCD TVs in all guestrooms, FARINA RISTORANTE, FAB Lounge, new BUSINESS CENTRE, new fitness equipment and onsite guest laundry are a hit!! Over 2 million dollars has been spent since 2010 upgrading our public areas and guestrooms. Whether you're traveling for business or pleasure, we invite you to visit the refreshed Best Western Hotel and Conference Centre, located directly across from beautiful Lake Nipissing and only minutes to downtown North Bay's shopping, dining and entertainment options. We look forward to welcoming you soon to North Bay's Largest Conference Hotel where guests can earn Air Miles Reward Miles, Best Western Reward Points or Airline Miles. ... more   less 
Number of rooms
130

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