Family stay for one night at the Best Western North Bay. To be very honest, I had a bit of concern due to the mixed reviews of the hotel. The hotel is in a good location, it's away from the hustle of downtown but close to everything. Lake Nippissing is directly across the street. Check-in was excellent, with super friendly... More

First room electrical short - smell of burning wires overwhelmed room and into hallway - staff had to move us at 10:30 at night. Next room thermostat didn't work - when we turned it off the air conditioner turned off and on constantly all night - we were cold all night. Staff set thermostat next day at 23 degrees and... More

Pretty good value overall fits well for business travel. Good beds, coffee maker and fridge.

VERY DISAPPOINTED! DIRTY ROOM, mould on the walls in the bathroom, coffee maker hadn't been cleaned from previous guests, door handle was sticky, carpet hadn't been vacuumed....DIRTY POOL, water was cloudy and the room had a "swampy" odour....NOISY, dogs barking and people running in the halls all night.....STAFF WAS RUDE, had to call a number of times to get supplies....the... More

I don't travel to North Bay often, but this hotel has now ranks amongst my favourites. About a year ago, I stayed here and completed a comment card noting some concerns I had (no wireless internet in the room and no Business Centre, poor TV reception). I was surprised to actually receive a response from the manager who said he... More

We stayed 1 night on our way to Quebec from Thunder Bay, so after 12 hrs it was nice to relax. Our room was very clean, comfortable beds, sheets, nice towels, nice smelling soap and shampoo. The hallway was another story though - both my husband and I commented that it smelled of vomit. The pool area, sauna, hot tub... More

We stayed here one night as we went across the Trans Canada Highway from Ottawa. This hotel was a let down from our previous night's stay at Best Western Macies. It took us quite awhile to find the hotel from the highway. The area around the hotel was pretty commercial and although it was close to the lake, the lake... More

There was a good deal of construction taking place around the back of the hotel but that is no excuse for the filthy front entrance. Once inside matters improved and the room was comfortable and clean. We had dinner at the on site Italian restaraunt which was excellent.

My husband and I attended a wedding here on the 24th Sep. 2011. We were pleased to be able to check in early as we were out of town guests. As we entered our room we were over come with a burning smell ( they are under construction,and all you could hear was metal being ground.) The bathroom floor was... More