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All 15 Niagara-on-the-Lake hotels

Hilton Garden Inn Niagara-on-the-Lake

3.0 of 5 Hotel   |   500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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A recent review
4 of 5 stars reviewed yesterday
Jean B Pittsburgh
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610 people have reviewed this hotel

Traveler rating
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149
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
Pittsburgh
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were coming to Niagara-on-the-Lake to see a play at the Festival Theatre, and this was a good choice of hotel that had some nice amenities, wasn't too far from the downtown section of NOTL, and was more budget-friendly than the hotels right in downtown! Our room was clean and spacious, although the mattress was very lumpy and the toilet... More

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Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

A friend and I stayed here one night over Labor Day weekend. We really liked it. The room was very clean and comfortable. The staff was helpful. Everything was up to Hilton Garden Inn standards. Plenty of parking. If you're looking for something close to the falls, though, this isn't it. It wasn't bad - maybe a 20-minute drive -... More

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Loch Lomond and The Trossachs National Park, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Unlike previous comments,we were aware of the distance to niagara on the lake as we read the hotel details! Great hotel, nice pool & outdoor area for sunbathing. Although the breakfast food was great the meal we had on arrival was pretty poor for a big hotel chain like this - however the manager Bobby soon put this right for... More

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White Rock, BC
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We probably should have checked out the address closer, but thought that this hotel was in Niagara on the Lake, however it is in the middle of nowhere, a 15 minute drive to the town of Niagara on the Lake, which we were very disappointed about as this is where we wanted to visit. The room itself was small but... More

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Hilton Garden I... N, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Jacquie, Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize you were disappointed in our location and value. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience, and we hope you will return to stay with us... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I recently stayed at this hotel for one night with my family. I booked the hotel online and when I received our bill after our stay the rate was higher. When I asked why, without even looking at our bill I was told that they could remove the Promotion fee (approx $10 + HST) Apparently this is a fee the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Could not get into the room in time to change for the wedding but they did offer us the washroom in the lobby. Everything for the wedding went off without a problem. Before the reception we were allowed into our room so that was fine. The rooms were clean and well appointed.

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We probably should have checked out the address closer, but thought that this hotel was in Niagara on the Lake, however it is in the middle of nowhere, a 15 minute drive to the town of Niagara on the Lake, which we were very disappointed about. The room itself was small but fine. I really don't like the beds that... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff and housekeeping very good- difficult to drive to Niagara on the Lake--20 minutes--but staff was helpful--great to have 5 am opening for pool-but small --staff good--but no pluses for being a Hilton member--good if the only reasonable rate in this area in August.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I were in this region to tour vineyards and stayed three nights at the hotel. The Hilton Garden Express was a wonderful hotel. Room was nice, matres was just ok, me my wife found it fine. House keeping did a great job cleaning our room. A nice added touch was the coffee available in the lobby in... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's a Hilton Garden Inn. Clean, comfortable, but nothing special. It is close to the big new outlet mall, which we loved and about a 10 minute drive to Niagara on the lake and the attractions. It was quiet enough for sleeping, but the bed was a littke lumpy for my taste. Maybe I am just getting old though!

Was this review helpful? Yes 2
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Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
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Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Niagara-on-the-Lake #8 Family Hotel in Niagara-on-the-Lake #11 Romantic Hotel in Niagara-on-the-Lake
Hotel Class
Official Description (provided by the hotel)
The five storey hotel nestled in park like sating and less than 15 minutes either from Niagara Falls or Niagara-on-the-Lake features 118 spacious guestroom: 43 King rooms, 63 Queen rooms with two QQ beds, 11 Deluxe Jacuzzi Suites, which includes plenty of amenities such as: The Sweet Dreams Bed Experience, Luxurious linens and duvets and the remarkable Garden Sleep System adjustable bed, fridge, microwave and coffeemaker, 37” LCD High Definition Digital flat screen TV with on-demand movies and video games, complimentary wired & wireless high-speed Internet access, Ergonomic Herman Miller Mirra Chair, Secure PrinterON remote printing, two dual line telephone and MP3clock radio and iron/ironing board. Complimentary 24 hours Business Centre, Complimentary “to go” morning Coffee or Tea. We also offer a 24 hour Pavilion Pantry for snacks and microwavable meals, coin laundry service and complimentary parking and Electric vehicle charging station FREE of charge to our guest.Recreation Facility: Fitness centre with the latest in equipment by PRECOR, indoor heated pool and invigorated whirlpool and outdoor patio. For your dining pleasure The Great North American Grill – Restaurant, which offer Mediterranean & American cuisine and featuring made to order eggs and other delicious items, a hearty lunch and dinner specialties daily prepared by our talented Chef. Prime Rib Special every Friday & Saturday night. We can accommodate in our Garden View Ballroom conferences, dinner parties or weddings up to 220 persons with outdoor Gazebo for Wedding Ceremonies.Welcome to the HILTON GARDEN INN, Niagara-on-the-Lake and great Canadian Wine Region, Art Galleries, Golf & Journey back in time-relive the War of 1812 , “the Prettiest Town in Canada” please come and Witness History. ... more   less 
Number of rooms
118

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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