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Hilton Garden Inn Niagara-on-the-Lake

3.0 of 5 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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#13 of 15 Hotels in Niagara-on-the-Lake
631 Reviews 4 of 5 stars
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Hilton Garden Inn Niagara-on-the-Lake
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631 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mississauga, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Professional and courteous staff. Hotel well appointed. Reflects our experience with Hilton Hotels generally. Good value for money. Prompt check in and departure process. Amenities are good and internet service was fine. Would recommend to others.

Review collected in partnership with Hilton Garden Inn

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Manchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good if you need a bed for the night whilst travelling. Clean, modern but nothing to write home about. There is a freezing cold pool, and a lovely hot tub, but alas no changing rooms. The hotel is twenty minutes from Niagara On The Lake.

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Durham UK
Top Contributor
56 reviews 56 reviews
47 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

If you've read previous reviews of this hotel you will know it is NOT at Niagara on the Lake. Nor is it at Niagara Falls. It is about 20 mins by car from either. Not exactly in the middle of nowhere, just not in the middle of anywhere interesting! But if you are prepared to accept that, this is a... More

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Mississauga
Top Contributor
54 reviews 54 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Were very surprised location was not in Niagara o the Lake but a 15 minute drive away... rooms were nice but location and noise from fan that could not be turned off (repairman checked it) Housekeeping in food area not too good, floor badly needed vacuuming. Seems they can't turn off the fan on the top floor and there was... More

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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Great experience. Clean and comfortable. Friendly staff. Only drawback is breakfast is not included, which would be nice and added value. Close to new Outlet Mall and beautiful Niagara-on-the-lake. We were attending a wedding in a near-by winery, so this was very convenient location. Area is truly beautiful.

Review collected in partnership with Hilton Garden Inn

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Spent two nights there for my husband's reunion. The room was clean and a decent size. Loved the sleep number bed and hot tub! The location was central to Niagara-on-the-Lake and Niagara Falls. I have never seen such a hard working and friendly staff. The same people that looked after the functions at night waited on us at breakfast in... More

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London, Canada
1 review
5 of 5 stars Reviewed 1 week ago

2 days 2 nights with use of bar and Garden View Room.80 attendees. Without a doubt the most helpful,polite and accommodating hotel staff I have ever met..from housekeeping to the event planner to wait staff and management there were no details left undone and no request unfulfilled. The facility was spotlessly clean and provided exceptional value for dollars spent...we will... More

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Toronto
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent 2 nights at this hotel in mid September. It was Harvest weekend for the numerous wineries in the region and as a result the area hotels and B&B's were booked up. They call this Niagara on the Lake but it is 15kms outside of the downtown area, but they still charge Niagara on the Lake prices. Hotel was nice... More

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ontario canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I just returned from a two night stay here, we were there for a wedding. The room while neat and clean is much smaller than many of the other Hilton properties we have stay at. The bathroom was small as well. Other Hilton properties-Hampton Inn and Homewood Suites have free breakfast. At a $12.95 per person fee... More

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Hilton Garden I... N, Owner at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Please accept our sincere apologies for the unpleasant experience you had during your recent stay with us. We do our best to ensure every guest and team member are respectful of each other so that all may enjoy their stay and we regret having dropped the ball. We have shared your concerns with our security and facilities teams so we... More

Cambridge, Canada
Top Contributor
73 reviews 73 reviews
15 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight for a business meeting the next day. Front desk staff were welcoming and very efficient. Check-in was effortless. My room was clean comfortable and quiet - well appointed, fridge, microwave, coffee maker. Great TV. The view was to the east - beautiful grounds - treed forest beyond. In room dining was fast and the food very good. Meeting... More

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Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
Number of rooms: 118
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Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton

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