We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Niagara-on-the-Lake hotels

BEST WESTERN Colonel Butler Inn

2.0 of 5 Hotel   |   278 Mary Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn a $50 Gift Card
Save Saved
You added BEST WESTERN Colonel Butler Inn to your Saves list
BEST WESTERN Colonel Butler Inn
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
86%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
pat and bill M Caledon, Canada
Write a Review

171 people have reviewed this hotel

Traveler rating
    84
    61
    19
    6
    1
See reviews for
40
86
5
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
Caledon, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were in the dog-friendly room supplied with dog bed, and food & water bowls. Our dog was given a welcome bag with her name on front. Bag had treats, a new toy and scoop bags The room and washroom was very clean, check in pleasant and a short walk to a great bar "the Sand Trap". The breakfast was... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We loved this hotel, especially for the value. It was definitely not like the Best Westerns I stayed at when I was young, and I was surprised that it was so nice. The room was beautifully decorated and so comfortable, and the staff was delightful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Arkona, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

We picked the Colonel Butler for our stay, as we had been here previously and enjoyed the accomodations. The complimentary breakfast is very good and the kitchen staff kept everything clean considering it was quite busy. The rooms are clean and the hotel was quiet even though busy. A very enjoyable stay for taking in local wine tours. We definitely... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Naples, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We just recently stayed at the Colonel Butler Inn. I found the Inn to be extremely clean and the staff were amazing. It was conveniently located just a short drive from the shops and many wineries. The amenities were great right down to the fresh baked cookies you receive upon arrival. I used the fitness room and it had just... More

Was this review helpful? Yes 1
derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review

We appreciate you taking the time to let us know how your stay was and for giving us such high compliments! I'm so glad our hotel provided you with everything you needed for your visit to Niagara. We are very fortunate here to have a team that love their job and pride themselves on service and cleanliness. And our freshly... More

Stevensville, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel with a group for a wedding. We booked a suite, which was nicely decorated, and clean but very small, and over priced for what it is. It's the type of hotel I would expect to pay 100/night for. We were expecting more for what we paid.

Review collected in partnership with Best Western

Was this review helpful? Yes
derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review

Dear Amanda, thank you for your feedback on your recent stay as it helps us to improve. I'm sorry to hear that our hotel did not meet your expectations. Please be assured that our rates are very competitive for Niagara on the Lake, especially when our rates always include breakfast, wi-fi access, and parking. Although our King Superior rooms do... More

Markham, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2014

A very nice hotel about five blocks walk from historic downtown. Easy drive to many wineries and local attractions. Some of the furniture could use a refinish and there are some minor paint and bathtub staining issues. Still this is a great clean and comfortable alternative to some of the higher priced Inns we have stayed at previously. The breakfast... More

Was this review helpful? Yes
derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review

Dear Valerie, I'm so glad you enjoyed your stay! We are pleased to provide a great value with our clean and comfortable guest rooms, complimentary breakfast, convenient location, and friendly service. Please know that we are in the process of updating a number of items in our guest rooms including the bathtub that is in the guest room you stayed... More

Baltimore, Canada
1 review
5 of 5 stars Reviewed March 10, 2014

The Butler Inn is easy to find, with sufficient parking. The check in staff were helpful and friendly. The room was very clean, quiet and comfortable. The bed was a bit hard but that is a personal preference. Staff were friendly but not intrusive. The continental breakfast was well stocked although I did not see any bagels set out. Best... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Newmarket, Canada
1 review
4 of 5 stars Reviewed February 27, 2014

We recently stayed here as it was the closest hotel to the Stratus winery where we attended a wedding. Our stay was short but very nice. We loved our room. Queen superior, with sofa, mini fridge and fireplace. The staff was very friendly and helpful, and continently breakfast was good. We would stay here again.

Was this review helpful? Yes
Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014 via mobile

We checked into this hotel as all the more expensive hotels in the area were fully booked for family weekend. It may not be plush, but it was clean and comfortable and the service was second to none. We were greeted with fresh baked cookies and our dog had his own special present with a bone shaped name tag! The... More

Was this review helpful? Yes
derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review

Thank you for your 5* review. Our pet room and services has been a big hit with both pets and owners alike and we just love having dogs come stay with us. I'm glad to hear you had such a fantastic stay enjoying our complimentary breakfast and your meal at Butler's Bar next door which is a great spot for... More

toronto
1 review
4 of 5 stars Reviewed February 18, 2014

Loved this hotel! It's a small, quiet gem in a great location. It was the perfect spot to get away to Niagara area attractions but to stay in a quiet central location. Worked out in the gym, which had several machines. We were warmly greeted with chocolate chip cookies. The staff were fantastic!

Review collected in partnership with Best Western

Was this review helpful? Yes

Been to BEST WESTERN Colonel Butler Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Colonel Butler Inn

Also Known As:
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Best Western Colonel Butler Hotel
Niagara-On-The-Lake Best Western
Address: 278 Mary Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#6 Family Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Colonel Butler Inn 2*
Official Description (provided by the hotel):
The Best Western Colonel Butler Inn offers an atmosphere of comfort and friendly service with affordable rates for visiting Niagara on the Lake. Accommodations are tastefully appointed, spacious and are well suited for couples, families, and groups. Rates always included our enhanced continental breakfast, parking, and wireless internet access. Plus, the hotel offers a convenient location for visting the town's numerous wineries, outstanding restaurants, wonderful shopping, and the renowned Shaw Festival theatre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Best Western, Booking.com, Travelocity, Priceline, Hotels.com, Tingo, Agoda and Venere so you can book your BEST WESTERN Colonel Butler Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN Colonel Butler Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.