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BEST WESTERN Colonel Butler Inn

Certificate of Excellence
3.0 of 5
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278 Mary Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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BEST WESTERN Colonel Butler Inn
Best prices for: 1 room 1 guest
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Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
SandraK464 Toronto, Canada
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297 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I was a little worried when Hotwire put me in this property but was very pleased when I got there, very nice hotel! Great value for the NOTL area. The room was quite reasonable, I would definitely stay there again. Very impressive and great location. Close to everything. The rooms won't dissapoint they are very nice, front desk staff very... More 

Was this review helpful? Yes 1
Mississauga, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is an excellent place to stay. It is only a 10 minute walk to the center of Niagara on the Lake. It is away from the noise etc of the town but only a 10 minute walk to the centre and the price is well below the hotels in the center of Niagara on the Lake. The staff are... More 

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I chose this BW for our anniversary stay and it was perfect for us! We are not bed-and-breakfast folk, but also wanted to be close to bars, restaurants, etc. So we booked a special including hotel fare, a wine tour, a 3 course dinner & breakfast. The staff at BW were very friendly, courteous & helpful. The... More 

Was this review helpful? Yes 1
Desert Hot Springs, California
Top Contributor
57 reviews 57 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel, with great beds, friendly staff, an affiliated restaurant out the back door, free wifi and breakfast just a few blocks from the main drag of old town. Rates are very competitive given this is a popular destination in peak season.

Review collected in partnership with Best Western

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Kitchener, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

My 2 sisters and I had our first girls weekend and it we had a wonderful time in Niagara on the Lake. We spent the day biking to a bunch of vineyards and then some much needed rest in our very comfy, cozy rooms. The staff were wonderful and the room was clean and very close to many of the... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a fantastic stay at the Best Western Colonel Butler Inn! After having some issues with a different hotel (they cancelled our reservation because they had a wedding book with them) in the area the Best Western was able to take us in. Having heard from us prior to our stay that we had issues with our booking with... More 

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derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review

Dear Dave, I'm so glad that things worked out and that you had such an enjoyable visit to Niagara on the Lake after some initial pre-stay obstacles. I know you weren't originally expecting to be staying with us so I hope you'll now become returning guests. Thank you for taking the time to leave a review and for your kinds.... More 

Pittsford
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Very nice, comfortable and conveniently located hotel with an exceptional staff. The included breakfast has many choices, including fresh fruit ( & fresh berries for the waffles) Rooms are spacious, immaculate, and comfortable, with many amenities including mini-fridge. Staff is very attentive and friendly. I would recommend this hotel highly.

Review collected in partnership with Best Western

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Burlington
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We visit Niagara on the Lake (NOTL) 4 or 5 times a year for day trips as it's 45 minutes from home, but decided to stay overnight for our anniversary. The hotel is an older property, but very well maintained. Rooms are smaller than newer hotels, but still well appointed and probably the best value for the money in NOTL... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review

Dear Chris, thank you for choosing the Colonel Butler Inn when celebrating your special occasion. We appreciate your compliments. We strive to provide the best value in Niagara on the Lake with our level of service, clean and comfortable guest rooms, and delicious complimentary breakfast. I'm thrilled you had such an excellent anniversary and we hope to see you back... More 

Cleveland, Ohio
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here mid week and found the hotel perfect in every way. The staff is superb, friendly and helpful. The breakfast was more than enough. The room was very comfy with all the amenities. The location was convenient for town and the wineries. Highly recommended.

Was this review helpful? Yes
derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review

Thank you for your kind words, I'll pass your compliments onto the team. I'm thrilled you enjoyed every aspect of your stay with us and I hope to welcome you back soon! Derrick Medcalf, General Manager More 

Orillia, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

tagged along on a business trip - hotel is at the edge of Niagara on the lake. Tim Hortons across the street if you need coffee before breakfast room opens.Only coplaint was our shower head needed to be replaced but our stay was fine, quiet, clean comfortable. It's about a 40 minute leisurely walk to the main Shaw theater. Quick... More 

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