We stayed for two nights at the Charles Inn and couldn't be more pleased with the experience. I contacted the hotel in advance to ask for one of the special packages along with a few add-ons. Gail, the manager, corresponded directly with me and with very little detail provided exactly the experience we were seeking. A wine tour the first... more

We stayed at the Charles Inn for a few days this past week to celebrate our first anniversary. We booked a two night "Candlelight and Romance" package and stayed in the Safari Loft. We were thoroughly impressed. Not only was there a little welcome note with fresh baked cookies from the chef in our room but there was also a... more

very nice experience the innkeeper, gail was very nice, as were the entire staff our room the applewood was very small and very nice, great bathroom only complaints, they seem to recommend only their own properties to you what I mean is, if you ask about dining they recommend zees or their own place, its obvious they want you to... more

I am sorry that I ever booked this for our anniversary. We did not enjoy our stay for so many reasons I waited this long to post this. My husband even asked me not to review it but I say people need to know. The room was filled with original antiques and relatively charming but it lost its appeal early... more

I deceided to stay at the Charles Inn after reading the reviews on this site. I stayed there for two nights and really enjoyed it. I stayed in a delightful room called the Renoir Room I'll start with the pros. 1. EXCELLENT/FRIENDLY staff! 2. Clean! 3. Charming 4. Central to everything 5. Free Parking 6. Excellent food/dining area! 7. Wonderful... more

My wife and I have stayed in over 20 hotels, inns, B&Bs in Niagara-on-the-Lake (NOTL). Our stay at the Charles Inn easily had the distincition of being the worst ever. Problem 1 with the Charles Inn is that they turn off the heat and I assume air-conditioning in the off season, and not all rooms have individual heat/cooling controls (as... more

My boyfriend and I stayed at The Charles Inn on April 5, 2008. I planned the trip as a surprise for his birthday and I am so pleased with our experience from beginning to end. Gail, the innkeeper, was there to greet us upon our arrival and immediately took us to our room (The Verandah Room). The room and view... more

We booked a room at the Charles Inn for Easter week end. When we arrived, we found our room a bit too cold and they upgrade us to a nicer room with a fire place! The breakfast was very good and we took a package including a diner. The diner was fantastic! We had Fresh foie gras and rabbit with... more

We spent a heavenly night at the Charles Inn this past weekend and found it to be a fabulous experience. This old inn has been completely renovated with such excellent taste and such attention to detail that we were transported back in time. Our room, with its fireplace, veranda and its antique furnishings was just beautiful and well in keeping... more