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The Charles Inn


The Charles Inn
209 Queen Street | Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada

Traveler Reviews

79% Recommend
4.0 of 5 stars 56 reviews
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5 of 5 stars
Scene-set 1 contribution
Reading UK
Aug 10, 2008 | Trip type: Couples
2/3 found this review helpful

We booked a one night stay with dinner (wish it had been two...or more!) wonderful peaceful stay - friendly welcoming staff and dinner was close to the quality of our local Michelin starred restaurant. Our own verandah added a special touch. Free wi-fi also useful Close (but not too close) the centre - a few minutes walk - if that.... more

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5 of 5 stars
chantl011 3 contributions
Ottawa, Canada
Jul 26, 2008 | Trip type: Couples
4/4 found this review helpful

We stayed for two nights at the Charles Inn and couldn't be more pleased with the experience. I contacted the hotel in advance to ask for one of the special packages along with a few add-ons. Gail, the manager, corresponded directly with me and with very little detail provided exactly the experience we were seeking. A wine tour the first... more

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5 of 5 stars
Ananas29 14 contributions
Guelph, Ontario
Jul 25, 2008 | Trip type: Couples
2/2 found this review helpful

We stayed at the Charles Inn for a few days this past week to celebrate our first anniversary. We booked a two night "Candlelight and Romance" package and stayed in the Safari Loft. We were thoroughly impressed. Not only was there a little welcome note with fresh baked cookies from the chef in our room but there was also a... more

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4 of 5 stars
morgel 6 contributions
md
Jul 10, 2008 | Trip type: Couples
1/1 found this review helpful

very nice experience the innkeeper, gail was very nice, as were the entire staff our room the applewood was very small and very nice, great bathroom only complaints, they seem to recommend only their own properties to you what I mean is, if you ask about dining they recommend zees or their own place, its obvious they want you to... more

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2 of 5 stars
alkpoet 4 contributions
Cleveland, Ohio
Jun 19, 2008 | Trip type: Couples
2/4 found this review helpful

I am sorry that I ever booked this for our anniversary. We did not enjoy our stay for so many reasons I waited this long to post this. My husband even asked me not to review it but I say people need to know. The room was filled with original antiques and relatively charming but it lost its appeal early... more

Awsome!
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4 of 5 stars
Tygris 2 contributions
Brantford
Jun 3, 2008 | Trip type: Solo travel
1/1 found this review helpful

I deceided to stay at the Charles Inn after reading the reviews on this site. I stayed there for two nights and really enjoyed it. I stayed in a delightful room called the Renoir Room I'll start with the pros. 1. EXCELLENT/FRIENDLY staff! 2. Clean! 3. Charming 4. Central to everything 5. Free Parking 6. Excellent food/dining area! 7. Wonderful... more

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1 of 5 stars
travelledtoomuch 1 contribution
Ontario
Jun 1, 2008 | Trip type: Business
2/3 found this review helpful

My wife and I have stayed in over 20 hotels, inns, B&Bs in Niagara-on-the-Lake (NOTL). Our stay at the Charles Inn easily had the distincition of being the worst ever. Problem 1 with the Charles Inn is that they turn off the heat and I assume air-conditioning in the off season, and not all rooms have individual heat/cooling controls (as... more

Management response from
Susan Murray, owner

Although The Charles Inn does have individual heating and air conditioning in each room, there recently was a problem with the system and some in-room thermostats were not operating properly. To correct this problem, an entire new heating and air conditioning system with new thermostats was installed in the Charles last week and should be completed in the next few...

Personable
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5 of 5 stars
jodylynne 1 contribution
Wyandotte, Michigan
Apr 17, 2008 | Trip type: Couples

My boyfriend and I stayed at The Charles Inn on April 5, 2008. I planned the trip as a surprise for his birthday and I am so pleased with our experience from beginning to end. Gail, the innkeeper, was there to greet us upon our arrival and immediately took us to our room (The Verandah Room). The room and view... more

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5 of 5 stars
EricMToronto 35 contributions
Toronto, Canada
Mar 25, 2008 | Trip type: Couples
1/1 found this review helpful

We booked a room at the Charles Inn for Easter week end. When we arrived, we found our room a bit too cold and they upgrade us to a nicer room with a fire place! The breakfast was very good and we took a package including a diner. The diner was fantastic! We had Fresh foie gras and rabbit with... more

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5 of 5 stars
bigbrucieboy 1 contribution
Toronto
Jan 15, 2008 | Trip type: Couples
3/3 found this review helpful

We spent a heavenly night at the Charles Inn this past weekend and found it to be a fabulous experience. This old inn has been completely renovated with such excellent taste and such attention to detail that we were transported back in time. Our room, with its fireplace, veranda and its antique furnishings was just beautiful and well in keeping... more

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The Charles Inn Address

209 Queen Street | Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Niagara-on-the-Lake Hotels The Charles Inn
4.0/5.0
56