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Harbour House Hotel

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85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Best prices for: 1 room 1 guest
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Harbour House Hotel
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Harbour House Hotel
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871 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Vancouver, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Never have I had such a friendly experience while staying at a hotel. From the welcome gift in the room, to the kindness of the front desk staff and the remarkable cleanliness of the whole property, this is a hotel would stay at again and again. Plus the delicious homemade breakfast is the perfect way to start the day. Thank... More 

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Hamburg, New York
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had been at Harbour House many years ago with my husband and was very impressed. On Tripadvisor I was able to get a discount so booked for this trip with my daughter. The hotel is still as fabulous as I remembered. The staff are friendly and attentive. We thoroughly enjoyed the afternoon wine and cheese and also the tea,... More 

Was this review helpful? Yes 1
Burlington, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from a weekend stay with 5 of my girlfriends at Harbour House Hotel. The hotel was lovely, with well appointed rooms. Our 3 rooms had 2 twin beds in each (perfect for 6 friends to share) a fireplace, river view, jetted tub and separate shower. We had lots of room to relax and really enjoyed the little extras... More 

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Victoria, British Columbia, Canada
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The room was beautiful with a view of the river. When we arrived we were greeted immediately, dinner recommendations were given and reservations were made. The shuttle took us to and from the restaurant which was nice. There was complimentary wine and cheese in the lobby. There was a large assortment of items on the continental breakfast. Fantastic stay and... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you so much for taking to time to write such a wonderful review of our Harbour House! I'm so happy you enjoyed every aspect of your stay from your welcome, to our delicious breakfast. We look forward to the opportunity to welcome you back to our Harbour House soon! Yours in Hospitality, Lisa McDonald Assistant General Manager More 

2 reviews
5 of 5 stars Reviewed 1 week ago

The entire staff at Harbor House is so welcoming and eager to address any of our needs. Our room was super clean and the bed was extremely comfortable! I loved the huge vanity in the bathroom. The breakfast each morning was delicious, We parked our car and didn't use it the entire stay! Harbor House is within walking distance of... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

We can't wait to welcome you back! I am delighted to hear that you enjoyed your stay at Harbour House and thank you for taking the time to share. We feel it's the small details that truly make our guests' experiences with us memorable, and I'm so happy to hear we achieved this for you! Thank you so much for... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the minute we arrived greeted my Lisa the service was excellent!! As soon as we arrived there was a wine and cheese gathering, the the amazing homemade cookies and coffee came out. Realizing we wanted to get the the LCBO closing in 15minutes. Not a problem the shuttle took us there and waited!!! Then again the wonderful shutter driver... More 

Was this review helpful? Yes 2
Lisa M, General Manager at Harbour House Hotel, responded to this review

I am so glad you chose to walk into Harbour House to see if there was a room available! It was an absolute pleasure meeting you both and assisting you during your visit. I'm thrilled you enjoyed all the amenities we have to offer, from shuttle service to our delicious complimentary European style breakfast! I look forward to welcoming you... More 

canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed our stay here. Room was bright, clean and comfortable. Staff were super helpful. Loved the addition of the fireplace and jacuzzi bath. The extra little "perks" are what made our stay really stand out - movie library, wine and cheese in the lobby late afternoon, binder of local restaurant menus to peruse, shuttle to and from restaurant for... More 

Was this review helpful? Yes 1
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to share your experience! We truly appreciate it! I am so happy to hear your enjoyed all the little details of your stay, from shuttle service to our wine and cheese reception. We look forward to welcoming you back to our Harbour House soon! Yours in Hospitality, Lisa McDonald Assistant General Manager More 

Hamilton, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Quaint nautical decor, comfortable bed and sitting area in room. Spotlessly clean. Updated amenities, bath, wifi, flat screen tv, iPod dock,hotel shuttle to restaurants and wineries, walking distance to theatres and restaurants. Beautiful breakfast room/ conservatory with selection of cold and hot foods. We have stayed in most hotels in NOTL. Our new fave.

Was this review helpful? Yes 1
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for your kind comments and for making our Harbour House your new ‘home away from home’ while visiting Niagara on the Lake. I am thrilled your found the level of cleanliness and comfort of your room to ‘sparkle’ and will surely pass your kind comments along to our housekeeping team. We look forward to welcoming you back to... More 

Oakville, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights in April 2015 - weather was perfect, as was the staff's attention to detail. Especially, Jordan and Lisa, both were exemplary in their treatment of us and our needs. I cannot say enough about this hotel....if looking for a quiet, well managed, very clean, quaint place to stay in the heart of NOTL, this... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for choosing our Harbour House to celebrate your 25th Anniversary! Our team takes pride in the level of service we are able to provide and I am so happy to hear this was reflected in your experience. Our personalized touches and attention to detail ensure each guest knows how truly valued they are. Jordan and I were happy... More 

Dundas, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

From the time we arrived, until the morning we left we were treated with very helpful, friendly staff. The rooms are very clean, modern and roomy. The gas fireplace was nice to have in the cooler April evenings. The breakfasts - that were included - consisted of homemade croissants, breakfast casseroles and other selections to choose from, along with freshly... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to write about your stay. We are proud of the amenities and level of service we are able to provide our guests and I am thrilled this was reflected in your experience. I'm thrilled to hear you enjoyed the fireplace in your room, it truly doesn't get much better than cuddling up near the... More 

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