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Harbour House Hotel

Travelers' Choice award winner
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85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Harbour House Hotel
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Harbour House Hotel
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889 reviews from our community

Traveler rating
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    95
    32
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    4
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lockport, New York
Contributor
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW

Harbour House defines excellence! We stayed only one night and wished it could have been longer. We were celebrating our 25th anniversary and they made every moment exceptional. I actually bought two of their pillows. I will have for years to come the memories of elegance and divine comfort even though I had to leave their welcoming doors! Thank you!

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Burlington, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is a must if you're looking for a quiet, mid sized hotel connected to all of the ammenities. The staff are terrific and make you feel welcome from the moment you step through the door. The hotel puts on a fantastic breakfast, and the servers are both efficient and pleasant. Our rooms were spacious and inviting. You are... More 

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Toronto, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

As applies to the Harbour House Hotel, it is a quaint, unique, comfortable and congenial place to stay. Situated a walk away from the theatre, shops and restaurants you can literally park your car and enjoy your visit. Except, of course, it would be required to visit the wonderful vineyards NOTL has to offer (ask the staff their suggestions they... More 

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Hamburg, New York
Senior Contributor
21 reviews 21 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the first time I e-mailed before making reservations, till the final good bye today, I was very impressed with the staff, value, and property. I had a lot of questions before I booked, and each time I got a complete answer and felt I was treated very kindly. I asked about a fridge, and they said they'd have one... More 

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Port Elgin, Ontario
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a wonderful find. We will be coming back here next visit. Great hotel. Wonderful staff (thanks Stephanie) Wine & Cheese. Free shuttle. I can't think of one thing that this place could improve on. So comfortable, I thought I was among friends. Thanks!

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Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you so much for taking the time to share your experience. I am absolutely thrilled Stephanie made such a great impression during your visit. She has been a wonderful addition to our team, I will be sure to pass on your kind comments! You are always among friends here at Harbour House, we look forward to welcoming you back... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our second visit was as fine as the first. Most of the other guests were return visitors also. This is a boutique inn with a tasteful nautical décor. From the wine tasting to the tea and delicious cookies to the fabulous breakfast...all guarantee we will return soon.

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Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you so much for continuing to choose our Harbour House as your home away from home while visiting beautiful Niagara-on-the-Lake! Our afternoon wine and cheese has become a Harbour House staple and I'm thrilled you have continued to enjoy it. We look forward to seeing you again soon! Yours in Hospitality Lisa McDonald Assistant General Manager More 

New Hampshire
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic two night getaway to celebrate our 30th wedding anniversary. We stayed in the honeymoon suite. It was spacious and well appointed. Huge bathroom with large two person spa tub. Modern fixtures with large glass shower enclosure. Complimentary breakfast was excellent. Smoked salmon, eggs, pastries and plenty of fresh fruit. The staff were some of the most professional, welcoming and... More 

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Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you so much for choosing our Harbour House to celebrate your 30th Wedding Anniversary! I'm thrilled to hear you enjoyed every aspect of your stay, from our delicious breakfast to your warm welcome! I will be sure to pass on your kind comment to our team.From all of us here at Harbour House we wish you safe travels and... More 

Buffalo, New York
1 review
5 of 5 stars Reviewed 1 week ago

Quaint , Cozy hotel in one of our favorite places. Room had a great view of the Lake . Bed was Awesome , fluffy and comfortable ! Staff was friendly and kind . Loved the Happy Hour . Great wine and cheese . The breakfast was quite YUMMY ! Visited a few wineries in the area and brought home a... More 

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Lisa M, General Manager at Harbour House Hotel, responded to this review

Diane & Matt, I am delighted to hear that your stay at our Harbour House was a success. We are certainly proud of the level of service our team is able to provide and I am glad this was reflected in your experience. Our European style breakfast buffet is one of our guest favorites and features many fresh and house... More 

Mississauga, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

spent just under 24 hours in this lovely hotel last Sat night. Large comfortable room with King size bed and fireplace. Wonderful staff eager to assist but not under your feetconstantly. Great breakfast included with stay. will certainly be back again. Bob & Heather MacNeil

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Lisa M, General Manager at Harbour House Hotel, responded to this review

Mr. & Mrs. MacNeil, Thank you so much for taking to the time to share your experience! We feel our guest services team is our best asset! I will be sure to pass along your kind comments and from all of us at Harbour House, we wish you safe travels and look forward to seeing you again soon! Yours in... More 

Hamilton, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel in early April for two nights because I took advantage of a 48 hour special off season sale. The weather was cold, rainy and windy but the reception at the hotel was warm and welcoming. The staff couldn't have been more helpful. We especially enjoyed the gas fire place when we returned cold and wet.... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to review your stay at our Harbour House. We’re thrilled that you were able to relax and enjoy the various amenities that create the perfect Niagara on the Lake getaway, even when it is cold and rainy! I will be sure to pass on your kind comments to the rest of our team and... More 

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