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Harbour House Hotel

Travelers' Choice award winner
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85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Harbour House Hotel
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865 reviews from our community

Traveler rating
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    32
    9
    4
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Really enjoyed our stay here. Room was bright, clean and comfortable. Staff were super helpful. Loved the addition of the fireplace and jacuzzi bath. The extra little "perks" are what made our stay really stand out - movie library, wine and cheese in the lobby late afternoon, binder of local restaurant menus to peruse, shuttle to and from restaurant for... More 

Was this review helpful? Yes 1
Hamilton, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Quaint nautical decor, comfortable bed and sitting area in room. Spotlessly clean. Updated amenities, bath, wifi, flat screen tv, iPod dock,hotel shuttle to restaurants and wineries, walking distance to theatres and restaurants. Beautiful breakfast room/ conservatory with selection of cold and hot foods. We have stayed in most hotels in NOTL. Our new fave.

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for your kind comments and for making our Harbour House your new ‘home away from home’ while visiting Niagara on the Lake. I am thrilled your found the level of cleanliness and comfort of your room to ‘sparkle’ and will surely pass your kind comments along to our housekeeping team. We look forward to welcoming you back to... More 

Oakville, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed here for 2 nights in April 2015 - weather was perfect, as was the staff's attention to detail. Especially, Jordan and Lisa, both were exemplary in their treatment of us and our needs. I cannot say enough about this hotel....if looking for a quiet, well managed, very clean, quaint place to stay in the heart of NOTL, this... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for choosing our Harbour House to celebrate your 25th Anniversary! Our team takes pride in the level of service we are able to provide and I am so happy to hear this was reflected in your experience. Our personalized touches and attention to detail ensure each guest knows how truly valued they are. Jordan and I were happy... More 

Dundas, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

From the time we arrived, until the morning we left we were treated with very helpful, friendly staff. The rooms are very clean, modern and roomy. The gas fireplace was nice to have in the cooler April evenings. The breakfasts - that were included - consisted of homemade croissants, breakfast casseroles and other selections to choose from, along with freshly... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to write about your stay. We are proud of the amenities and level of service we are able to provide our guests and I am thrilled this was reflected in your experience. I'm thrilled to hear you enjoyed the fireplace in your room, it truly doesn't get much better than cuddling up near the... More 

Oakville, Ontario, Canada
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Although I recently stayed at Harbour House Hotel with a friend for a girls weekend in Niagara-on-the-Lake, it is a wonderful, friendly and romantic place to stay for an over-nighter with a loved one. It's close to the water where you'll see sailboats come in and close to the main strip where you'll find little shops and a few good... More 

Was this review helpful? Yes 1
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you so much for taking the time to write such a wonderfully detailed review. Although you stayed with us for a girls getaway I'm thrilled to hear you would recommend us for a romantic getaway as well! I am thrilled you were able to utilize so many of our amenities such as our complimentary wine and cheese reception, nightly... More 

Simcoe, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Both of us felt everything about our stay here was perfect. It is smaller and seems more personable. Our room was lovely, especially having wine glasses in the room! The breakfast was excellent. Staff were all great. Can't say enough about this hotel. We will definitely be going back.

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

I am delighted to hear that your stay at our Harbour House was a success.The comfort of our guestrooms, congeniality of our staff members and quaint location come together to create what we feel is the ultimate getaway. We look forward to welcoming you back soon! Yours in Hospitality, Lisa McDonald Assistant General Manager More 

Ontario
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Truly enjoyed our short visit and hope to return. Staff is excellent and do their utmost to make you feel a welcome guest. They are a breath of fresh air. Breakfast is a treat.... Wine and cheese wonderful. Rooms are spacious, clean and well decorated!

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you, we appreciate you taking the time to reflect on your experience with us at our Harbour House. We feel our guest services team is our best asset! I'm so happy to hear you felt they were a breath of fresh air. I will be sure to pass along your kind comments and we hope you have the opportunity... More 

Ingersoll, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was the third. Time we,ve been at Harbour House. It never fails to impress. We really love the ambience the hotel has ,we love all the extras they include with their night stay. The wine and cheese is lovely , you get to meet the other guests and find out about their homes. As always breakfast was great. You... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

I am absolutely thrilled that you have continued to choose our Harbour House as your home away from home while visiting beautiful Niagara-on-the-Lake! We make the little details of your visit our top priority, I am pleased to hear you appreciated our unique touches. Our complimentary wine and cheese tasting is a tradition which introduces our guests to top local... More 

Oakville, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We were given this mini holiday as a Christmas gift. We only live 1 hour from Niagara on the Lake so have been here often but never seen this hotel. It is in a beautiful part or the town, over looking the harbour. A short walk into town where there are wonderful restaurants, shops and entertainment. The staff at the... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to review your stay at our Harbour House. We’re thrilled that you were able to relax and enjoy the various amenities that create the perfect Niagara on the Lake getaway. I will be sure to pass on your kind comments to the rest of our team and I hope to have the opportunity to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I cannot say enough positive things about this place. It is located just a short walk from the lake just outside of the main little town area. When we arrived we were greeted by Sara who was very friendly and helpful. She offered suggestions on wineries and food for us (we are vegan) so it was a nice start to... More 

Was this review helpful? Yes 2
Lisa M, General Manager at Harbour House Hotel, responded to this review

I am elated to hear you had a wonderful time staying with us at our Harbour House, and thank you for selecting us as your getaway destination. We truly try to make each guests stay as flawless and easy as possible; therefore we are always eager to liaison with local restaurants and attractions on your behalf. I'm glad Sarah was... More 

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