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Harbour House Hotel

Travelers' Choice award winner
85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Harbour House Hotel
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924 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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Wilmette, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We've stayed at Harbor House during our annual visit to Niagara-On-The-Lake every year since it opened, and love every minute of it. Great ambience, friendly and efficient service, bright and cheery atmosphere. Who could ask for anything more? It's the best! Lenny and Phyllis, Illinois

Was this review helpful? Yes 1
Birmingham, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wanted a few days away with my parents and didn't want to go to the falls as its so commercialised and it was perfect for us. It's just off the Main Street so quieter and has a view of the marina The staff are on duty 24 hours in reception and being on UK time I was awake very early.... More 

Was this review helpful? Yes 1
Downingtown
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Harbour House offers a delightful respite. My room was airy and spacious, offering an incredibly comfortable bed. The included breakfasts were a real treat with very tasty hot items such as a ham and cheese casserole accompanied by flaky croissants and an assortment of jams. The staff is very helpful, although no one volunteered to schlep my luggage to the... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

A few weeks ago my wife and I spent 3 nights at this wonderful hotel. This is one of the rare places where the staff go the extra mile without being asked. Two examples: Before we even checked in, our bags were taken up to our room. When we asked for hot water to make tea at the lobby coffee... More 

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Cold Lake, Canada
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to say that our stay was far too short! I requested a cheese board and a bottle of wine for our arrival and it was excellent! The bed was very comfortable and the variety of pillows made sure we had a great night's sleep. The decor was pleasant, and check-in was effortless. The water pressure in the shower... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

A marvelous small hotel with terrific service for a reasonable price. The photos on-line do not capture the charm and attention to detail in the furnishings of the rooms in person. The breakfast is excellent and served in a lovely dining area just off the lobby. The staff were very helpful about places to eat and quick to offer a... More 

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Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to review your stay at our Harbour House. We’re thrilled that you were able to relax and enjoy the various amenities that create the perfect Niagara on the Lake getaway. I couldn't agree more, you truly cannot capture the essence of Harbour House in a picture. Harbour House is an experience and I'm so... More 

Washington, DC
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for one night at this hotel and it couldn't have been better. My husband wasnt too sure about the room they initially took us to but they happily showed us another room and moved everything within minutes. The staff is friendly and welcoming. The cookies with the handwritten personal note are a great touch. Overall I would highly... More 

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Lisa M, General Manager at Harbour House Hotel, responded to this review

I am delighted to hear that your stay at our Harbour House was a success! We feel it's the small details that truly make our guests' experiences with us memorable, and I'm so happy to hear we achieved this for you! Thank you so much for your kind words regarding our team, they truly work tirelessly to ensure each and... More 

Chicago, Illinois
Level Contributor
82 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've just spent 2 terrific days in Niagara-on-the-Lake. The Harbour House Hotel couldn't be better. It's relatively small but top quality and very friendly, professional service. Not cheap but well worth it.

Was this review helpful? Yes 1
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to write about your stay. We are proud of the amenities and level of service we are able to provide our guests and I am thrilled this was reflected in your experience. We look forward to welcoming you back soon! Yours in Hospitality, Lisa McDonald Assistant General Manager More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at Harbour House during my recent trip to Niagara-on-the-Lake for the Pan Am games and it couldn't have been lovelier. The location was fantastic and the staff warm and welcoming and rooms just great. All in all it was a great stay and I would highly recommend Harbour House and hope to stay there again.

Was this review helpful? Yes 1
Lisa M, Owner at Harbour House Hotel, responded to this review

Thank you so much for choosing our Harbour House as your home away from home during your visit for the Pan Am games! I will be sure to pass along your kind comments, we look forward to welcoming you back to our Harbour House soon! Yours in Hospitality, Lisa McDonald Assistant General Manager More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've been going back to the Harbour House every year for the past 8 years and we've never had anything less than an exceptional stay. The property is beautiful but the staff are what make this place special. The coffee makers were recently upgraded and the new espresso machine in the lobby is close to having your own in-house barista.... More 

Was this review helpful? Yes 2
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you so much for continuing to stay with us year after year! We feel that our team is our best asset, I'm absolutely thrilled to hear that we continue to exceed your expectations each and every visit. I'm pleased you enjoyed our brand new Krups Espresso Maker . It is truly like having a barista in our lobby! I... More 

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