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Harbour House Hotel

Travelers' Choice award winner
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85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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906 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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  • All months
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Cheltenham, United Kingdom
Top Contributor
421 reviews 421 reviews
53 hotel reviews
241 helpful votes 241 helpful votes
5 of 5 stars Reviewed yesterday NEW

If i could make a list of all things desirable in hotel accommodation, then i would have the Harbour House Hotel. This is something very special. My list would have peace, quiet, a laid back atmosphere, very comfortable bed with stylish rooms with plenty of wardrobe space, jet bath and separate shower, lots of space. But best of all is... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I were up to NotL for our anniversary and the Shaw Festival and we couldn't have picked a better place to stay. Harbour House is a short walk from each of the theaters and from some superb dining, interesting shopping, several parks and great walks in a beautiful town. Our room on the second floor was very... More 

Was this review helpful? Yes 1
Toronto
Top Contributor
56 reviews 56 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed one night while attending a wedding In NotL. The hotel is small, the rooms are quite spacious. We were on the third floor. Room was quiet and comfortable. The breakfast is good, not great. More on the continental side with boiled eggs and french toast as the hot food. Would definitely go back.

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to share your experience! I'm thrilled to hear you enjoyed your visit with us! You'll have to visit us again when you have more time to indulge in spa treatments and world class cuisine. From all of us here at Harbour House, we look forward to your return! Yours in Hospitality, Lisa McDonald Assistant... More 

Newcastle, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I first booked our weekend with Stephanie she was very helpful and when we arrived on the day she was a sweetheart, helping us make further arrangements. Just before we arrived I called again and spoke with Charles. You see...we spent time in the honeymoon suite two years ago and it meant so much to my love that I wanted... More 

Was this review helpful? Yes 1
Lisa M, General Manager at Harbour House Hotel, responded to this review

Congratulations!!! Thank you so much for choosing our Harbour House for your proposal getaway! I am thrilled to hear Charles and Stephanie were able to ensure everything went smoothly. I'm thrilled to hear she loved it and said Yes! I will be sure to pass along your kind comments to the rest of our team. We look forward to welcoming... More 

Toronto, Canada
Top Contributor
59 reviews 59 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

Friends gave us a gift certificate for an overnight stay at the Harbour House as a wedding gift. We used the certificate the last weekend in May and we had a wonderful experience. The staff were very friendly and informative - and they even personally show you up to your room! Since this was our one year anniversary, they left... More 

Was this review helpful? Yes 1
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you taking the time to share about your recent stay with us in beautiful Niagara-on-the-Lake. We are truly lucky to be nestled in a calm neighbourhood overlooking the harbour which helps us maintain privacy and tranquility while being steps away from the bustling downtown. I will be sure to pass along your kind comments to the rest of our... More 

1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at harbor house. The staff was very friendly and knowledgable about the area. This was our first stay. If we are ever in the area again we will stay again. The rooms were clean. The air worked well. The hotel shuttle service was a wonderful plus.

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you so much for taking the time to share your experience. I'm thrilled you enjoyed every aspect of your stay, from our beautiful rooms to complimentary shuttle service. I will be sure to pass on your kind comments to the rest of our team! Yours in Hospitality, Lisa McDonald Assistant General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We spent two wonderful days at the Harbour House Inn at the end of May. The boutique hotel is by the harbor rather than downtown which makes it a serene place to stay. While it is easy walking distance to shopping and restaurants, the Inn has a shuttle van that will take you where you need to go and will... More 

Was this review helpful? Yes 1
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for reviewing your recent stay with us in Niagara-on-the-Lake. I am so pleased to hear you enjoyed your experience with us and that our special amenities, such as our European style breakfast buffet and evening wine and cheese tasting, made a lasting impression on you. We are truly lucky to be nestled in a calm neighbourhood overlooking the... More 

Kitchener
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have visited Niagara-on-the-lake several times and always go back and stay at Harbour House. The staff are exceptional and cater to your every need. The rooms are well appointed and the breakfast is always a special treat. I would definitely recommend staying at this hotel.

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to write about your stay and for returning to our Harbour House. The congeniality of our staff, comfort of our guestrooms and unique amenities contribute to a relaxing and homely environment. I look forward to saying hello on your next visit to Niagara on the Lake. Yours in Hospitality, Lisa McDonald Assistant General Manager More 

Thorold, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We didn't come from far, but we had a wonderful girls trip. My family is so important to me and I love spending time with my sister in laws and me nieces. Once a year we do something together and this time we decided to do something locally. The service at harbour house was exceptional. They have a wonderful staff,... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for choosing the Harbour House as your “girls getaway" destination! We appreciate you taking the time to reflect on your stay with us and thank you for your kind comments. Our team works diligently to ensure every guest is well taken care of and your comfort is our utmost priority. We’d love to have you back and are... More 

Armagh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel for 4 nights in early June. It is simply one of the best hotels at which I have stayed anywhere. The service was first class from the warm welcome at checkin -- providing us with a room with a river view -- wine and cheese reception every afternoon. Rooms and beds are very comfortable and apple... More 

Was this review helpful? Yes 2
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for your kind words, I’m thrilled you enjoyed your stay with us in beautiful Niagara-on-the-Lake. As you’ve mentioned we offer a number of unique amenities to our guests such as our complimentary wine and cheese tasting which features a different local winery each month! We find this gives our guests the opportunity to mingle and chat with other... More 

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