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Harbour House Hotel

4.0 of 5 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Harbour House Hotel
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Harbour House Hotel
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805 reviews from our community

Traveler rating
    672
    89
    31
    9
    4
See reviews for
39
568
5
9
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Giswil, Canton of Obwalden, Switzerland
1 review
5 of 5 stars Reviewed 5 days ago NEW

Used to very nice hotels we were impressed about the Harbour House. The kindness and the professionalism of the employees made us immediately feel comfortable. Our expectations were even topped with the charming and cozy room. Jacuzzi and fire place to relax, a lot of love for decoration details and very tasty wine and cheese hour made this place a... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Dear Adrian Buenter, thank you for taking the time to let us know about your recent stay at our Harbour House! Our staff members are certainly one of our best assets, and I am proud to hear you feel they provide an exceptional level of service. Our guest rooms are designed to promote relaxation and comfort featuring king size beds... More 

Grosse Pointe, Michigan
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The service at this hotel/inn was absolutely incredible. Our room was gorgeous. The small touches they do around this facility do not go unnoticed (a Nespresso machine in the rooms). The breakfast is delicious and the wine and cheese hour with local wines and a homemade cheese spread, is such a special touch. We had a couple left overs one... More 

Was this review helpful? Yes
Fairport, New York
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I went to Niagara-on-the-lake for a one-day "pre-holiday madness" getaway. We stayed at the Harbour House and couldn't have been more pleased. VERY attentive staff, wine-tasting (free), luxurious room and amenities (gas fireplace) and a great breakfast (included) to start the next day - it was great! Just what the Dr. ordered! My wife and I can't... More 

Was this review helpful? Yes
Lisa M, Guest Relations Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to review your stay at our Harbour House. We’re thrilled that you were able to relax and enjoy the various amenities that create the perfect Niagara on the Lake getaway. One of the defining features in all of our guest rooms is a cozy gas fireplace, which I’m glad you found luxurious. I do... More 

Rochester, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have been a regular visitor to Harbour House and each visit still excites me. The personal touch from the staff, the comfort of the beds, and a hearty healthy breakfast will keep me coming back.they also provide shuttle service to the wineries.

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you, it was a pleasure welcoming you and your family back to our Harbour House. As you’ve identified we truly strive to create a warm atmosphere where our guests can feel comfortable and familiar. I look forward to welcoming you back to Niagara on the Lake in the future. Yours in Hospitality, Lisa McDonald Assistant General Manager More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

A lovely getaway to celebrate a birthday as well as take in the Candlelight Stroll. The staff took the time to write up a special welcome message as well as provided a birthday wish and a mini "b-day cake in a jar". Those special touches really make a difference! Room was beautiful, loved the fireplace and the bed was so... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

I am thrilled to hear your birthday celebration was a success, and that you had the opportunity to participate in a local tradition the “Candlelight Stroll”. I am glad you were able to enjoy our breakfast, and while we don’t have a restaurant on site we do partner with two of Niagara’s top restaurants. As you mentioned our wine and... More 

Mississauga, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This past weekend we stayed at the Harbour House in Niagara On the Lake in Ontario. This boutique Hotel has to be one of the best we have ever visited. The staff were amazing and thought of everything. They were so helpful upon arrival several staff members volunteered to help us move in without a fuss. It was so smooth,... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

David, thank you for taking the time to let us know about your stay! We are pleased our warm reception made you feel welcome and comfortable. Our enthusiastic staff truly care about each of our guests stays’ and strive to ensure your getaway is as pleasant as possible. It was a pleasure welcoming you to Niagara on the Lake and... More 

Mississauga, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Niagara-on-the-lake isn't a bargain hotel sort of town, but Harbour House is a good value for the price we paid (we got a special at just under $200 Cdn). The rooms are very nice, and if you're staying in the cooler half of the year the fact that each one has a fireplace is a plus. Staff was very attentive;... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you, we appreciate you taking the time to reflect on your experience with us at our Harbour House. It is our intention to have every guest feel as if they are “home away from home” while staying with us, and our personalized touches help us do this. Our location certainly is one of our unique features which affords guests... More 

Guelph, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thiswas a great place to stay and if you like to walk it is a short way to downtown Niagara on The Lake, breakfast buffet was very good. Rooms were nice and the wine tasting was excellent. I would eaasily recommend this hotel to stay at and will stay there again The staff are very accommodating and outgoing withlots of... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

I am delighted to hear that your stay at our Harbour House was a success. We are certainly proud of the level of service our team is able to provide and I am glad this was reflected in your experience. Our European style breakfast buffet is one of our guest favorites and features many fresh and house made items –... More 

Akron Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was our first stay at the Harbour House Hotel but will not be the last. The staff was very attentive and friendly. The wine and cheese tasting by the fireplace was cozy and a nice way to meet other travelers. If the honeymoon suite is available I highly recommend it, beautiful views and very comfortable room. Can't wait to... More 

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to share your experience. I am pleased to hear all of the unique amenities here at the Harbour House helped create a wonderful experience for you. Our spacious honeymoon suite is certainly the perfect location for a private getaway, featuring large bay windows with views of the harbour and river. I look forward to... More 

Ann Arbor, Michigan, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is probably my 10th visit and each stay has been wonderful! The staff is gracious and attentive, the rooms are beautifully appointed with lovely linens and amenities. Great location a bit away from the hustle of Queen Street but an easy walk. Marvelous dinner at Zees and massage at Shaw Club Spa to complete the experience!

Was this review helpful? Yes
Lisa M, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to write about your stay with us. We are thrilled to hear you enjoy returning to the Harbour House! The comfort of our guestrooms, congeniality of our staff members and quaint location come together to create what we feel is the ultimate getaway. We do hope you return again and should you need any... More 

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Additional Information about Harbour House Hotel

Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
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Also Known As:
Harbour Hotel
Hotel Style:
#1 Romantic Hotel in Niagara-on-the-Lake
#1 Luxury Hotel in Niagara-on-the-Lake
#1 Spa Hotel in Niagara-on-the-Lake
#6 Family Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake

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