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Shaw Club Hotel & Spa

4.0 of 5 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Shaw Club Hotel & Spa
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Shaw Club Hotel & Spa
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654 reviews from our community

Traveler rating
    496
    108
    24
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    16
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36
467
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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There are newer reviews for Shaw Club Hotel & Spa
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Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel knocked my socks off and we stay in a lot of hotels! It was sort of a luxury B&B - quaint but still with the amenities and privacy of a swanky hotel. Let me list all the good things about this hotel: Pets - I can't say enough good things about their pet policy! We felt so welcomed... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“moonseed” thank you for taking the time to review your stay with us. I am delighted to hear you enjoyed the boutique hotel experience that we have become known for. We are lucky to work with a front desk team that truly cares about our guests’ experience. We are glad you enjoyed the convenience of our location and Deluxe King... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We held our corportae 2 day conference here and it was great. The rooms were very clean and came with a delicious brownie. The staff was friendly and very accomodating. We have a group of 25 and teh entire group felt the same way. The food was delicious...I reccommend having dinner at Zee's - very tasty! The meeting room was... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“Nicole C” thank you for taking the time to review your stay with us. We are lucky to work with such an amazing team from our Sales Department to our front of house staff at both the hotel and restaurant. This enables us to ensure our meeting groups enjoy a flawless experience. I am glad to hear you and your... More 

New York
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Shaw Club Hotel & Spa for a few days of business meetings in January. The staff there is first class and made our experience very enjoyable. The breakfast was excellent and the location of the hotel is very close to all the shops and restaurants. Would highly recommend staying there and look forward to going back again... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“V S” thank you for taking the time to review your stay with us. Thank you for your kind comments regarding your stay. We are lucky to work with such an amazing team, I will pass along your kind comments. Breakfast at Zees Grill is amazing and has become a guest favourite! We truly appreciate your recommendation of the hotel.... More 

Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 25, 2015

We stayed at the Shaw Club for a long weekend in November, wanting quiet and rest. We got it. The restaurant is wonderful, the staff knowledgeable and helpful, and the room a good size, clean, and well appointed. The only drawbacks: the outlets in the room we were in were hard to find (usually hidden by furniture) and the bathroom... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“shaw216” thank you for taking the time to provide us with feedback from your stay. I am thrilled to hear you were able to experience a weekend of rest and relaxation in our well appointed guest room. We do feature outlets in the wall above our bedside tables in all rooms, with the exception of our Annex rooms, for our... More 

Toronto, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

My friend and I were looking for somewhere to go to have a nice, relaxing spa weekend. We stumbled upon this hotel and it was excellent. It was nice and modern but it still felt quaint. I LOVED the idea of the pet fish for the weekend. What a cute idea. We had breakfast and the restaurant and it was... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“Lauraholtze” thank you for taking the time to review your stay with us. I am pleased that you enjoyed the unique boutique hotel experience we provide at Shaw Club Hotel & Spa. I am so glad you ladies were able to unwind at the Shaw Spa and indulge in a delicious breakfast at Zees Grill. I look forward to welcoming... More 

Uxbridge, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

I must say, I haven't stayed in a hotel that was as clean and friendly as this one is. We came to town for our company Christmas party. My daughter accompanied us and while we were at the winery, she went to the Spa for a facial, massage, pedicure and manicure. She has had a few, and said it was... More 

Was this review helpful? Yes 1
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“Mil G” thank you for taking the time to review your stay with us. I am delighted to hear you enjoyed your guestroom, our restaurant Zees Grill, and the welcoming experience we provide here at Shaw Club Hotel & Spa. I am thrilled to hear your daughter was able to relax in our wonderful Shaw Spa. I truly value your... More 

Toronto, Canada
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 3, 2015

We went the the Shaw Club for a weekend away in early December. This isn't your typical small hotel, it really feels like a mini version of a modern big city boutique hotel. The staff are excellent, they don't really have room service but the front desk people sorted out dinner for us. They also have free movies to rent... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you so much for taking the time to reflect on your stay with us The Shaw Club Hotel & Spa. The guest lounge is definitely a favourite for our guests who need to get warmed up with a cup of coffee in front of the fireplace. After enjoying a great dinner, it is great feature to be able to... More 

listowel, ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2015

We stayed here December 28 to 31st and really enjoyed the hospitality we received. The room was well appointed for the space it had. Loved the bathroom! It is in great location for walking to all downtown shops. Would definitely consider this hotel for our next stay!

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“bankgirl29” thank you for taking the time to review your stay. I am glad to hear you enjoyed the comforts of your room, including the amazing rainhead showers, and our convenient location in the heart of Niagara. I look forward to welcoming you back to Shaw Club Hotel & Spa in the future! Sincerely, Jennifer Dickson Guest Services Manager More 

Toronto, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 31, 2014

Spent 2 nights here over the xmas break. Service from the front desk staff were amazing; they were extremely warm and friendly. Room was great, and the shower was fabulous. Will definitely return and recommend to friends.

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“WildExp” thank you for taking the time to review your stay with us. We are lucky to work with such a wonderful Front Desk team that has become so well known for their warmth and professionalism. I am glad to hear that you enjoyed the shower – it is also something we have become known for! I truly appreciate you... More 

Burlington
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 28, 2014

We stayed at the Shaw just before Christmas 2014. The staff were extremely friendly and helpful right from the booking process through to checkout. The hotel has two pet friendly rooms, We stayed in the one with the walkout patio. We have a larger dog so the room was a bit tight with all of us in there, but we... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“BootsandSaddles” thank you for taking the time to review your stay with us, we are always excited to welcome our guests’ furry friends! We are grateful for our entire team who aids in making our guests experiences memorable. Although our rooms are not quite as spacious as those of Harbour House, they do feature all amenities our guests would require.... More 

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Additional Information about Shaw Club Hotel & Spa

Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaw Club Hotel & Spa 4*
Number of rooms: 30
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Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Hotel
Hotel Style:
#2 Luxury Hotel in Niagara-on-the-Lake
#2 Romantic Hotel in Niagara-on-the-Lake
#2 Spa Hotel in Niagara-on-the-Lake
#3 Business Hotel in Niagara-on-the-Lake
#7 Family Hotel in Niagara-on-the-Lake

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