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All 15 Niagara-on-the-Lake hotels

Shaw Club Hotel & Spa

4.0 of 5 Hotel   |   92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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A recent review
4 of 5 stars reviewed yesterday
bill o Buffalo, New York
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540 people have reviewed this hotel

Traveler rating
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    10
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28
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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English first
Buffalo, New York
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

When I consider the totality of glowing accolades written about a property my expectations grow. Thus, my evaluation criteria are higher, than say that no tell motel kind of place. Suffice to say we very much enjoyed our stay. Our welcome was above and beyond. Actually, it was a greeting, nearly to the degree of that given a long lost... More

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Aurora, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

I could not resist writing a review of our stay at the Shaw Club! Having just returned from a wonderful weekend away I wanted to share that we were thrilled with the hotel. Our room, in the annex overlooking the main street was roomy and luxurious... The service we received from the front desk could not have been any better... More

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Toronto, Ontario
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We've just returned from a relaxing two nights stay at the Shaw Club. We were warmly welcomed on arrival, and our two small dogs were made such a fuss of that I think they may have enjoyed their stay even more than their two-legged family! The hotel is beautifully decorated in a subtle, modern style. Customer service was excellent. The... More

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to write us a review, we truly appreciate it! I’m so happy to hear your four legged family members enjoyed their stay just as much as you did! Chef Jason Dobbie has made it his goal to create a menu that caters to many dietary restrictions, he will be thrilled to hear you enjoyed... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a gorgeous place NOTL is and what a great hotel this was. Located at one end of the Main Street it was quick walk to the shops and restaurants and more importantly the lake. The hotel has a personal feeling with great customer service. The room was gorgeous, we had a fireplace room which was super cosy after a... More

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

We truly appreciate you taking the time to reflect on your recent stay with us at Shaw Club Hotel & Spa. I’m delighted to hear you enjoyed all the amenities we have to offer, from the cozy fireplace to the phenomenal cuisine at Zee’s Grill! Chef Jason Dobbie has created an amazing menu with local ingredients and our food and... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From check-in to check-out, we have never enjoyed an experience quite like this. Everything was just incredibly well done. The room was spotless and well decorated. The food and service at the restaurant (Zee's Grill) was very well prepared and impeccable. And though we used a WagJag coupon for this trip, never were we given anything less then full service.... More

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to write us a review! I am so happy to hear you enjoyed every aspect of your stay, from our luxurious rooms to Zee’s Grill. To us, it doesn’t matter how you made your reservation. Every single guest that steps into our lobby becomes part of our family and is waited on hand and... More

Toronto, Canada
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, just at the end of the shopping strip, and 10 mins from most of the wineries. Nice modern finishes in the rooms, (I am not so into the worn out Victorian charm look of many of the other Inns), solid restaurant (note: breakfast not included despite what some internet sites may advertise), free parking out back, very friendly... More

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

I’m thrilled to hear you enjoyed your stay with us! To clarify, breakfast is not included with our room rates however if a guest has a confirmation letter that states breakfast is included we will absolutely honour it and follow up with the website. Thank you so much for your kind words, I’m glad you enjoyed all the little things... More

Oshawa, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed two nights at the Shaw Club. We found the staff friendly and helpful. We enjoyed being able to easily walk to the stores and the lake. We would recommend staying here. The dinner we ate at Zee's (hotel restaurant) was delicious with excellent service.

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for your kind words, I will be sure to pass them on to the rest of the team. I’m so happy to hear you enjoyed your stay with us! I look forward to saying hello during your next visit. Yours in Hospitality, Lisa McDonald Guest Services Manager More

Brantford, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights, had an amazing stay because of great staff. Ate in Zee's Grill the hotel restaurant which was amazing food as well. Not a single complaint about this place which is located in the beautiful Niagara On The Lake.

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

We are extremely lucky to have such a great team who enjoy making memorable experiences for our guests, I’m happy to hear we accomplished this for you. Thank you for taking the time to write us a review, we truly appreciate it! I look forward to saying hello during your next visit! Yours in Hospitality, Lisa McDonald Guest Services Manager More

Grand Island, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I celebrated our anniversary with a 1-night stay at the Shaw Club Hotel. We were greeted warmly and personally led to our room on the 2nd floor. We were given coupons towards dinner at one of their restaurants, the spa and vouchers for wine tastings at 2 of the local wineries. The room was cozy, with many... More

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

I can’t thank you enough for taking the time to share your wonderful feedback following your stay with us. Our dedicated team pride themselves on ensuring your stay is an enjoyable one, and I am pleased we accomplished this for you. Gail is one of our shining stars, and is truly a pleasure to work with everyday. I’m so happy... More

Toronto
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband an I spent only one night at Shaw Club and we regret not booking for a little longer. The hotel staff was friendly and very welcoming; The room super clean, modern and very cozy, love the details that made it very personal for us, from the bottle of wine to the letter with our last name that stated... More

Was this review helpful? Yes
Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you so much for taking the time to write such a beautifully detailed review. I am thrilled that you had such a memorable stay and took notice of all the little details that made your stay that much more enjoyable. I will be sure to pass on your kind comments to the rest of the team and I look... More

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Additional Information about Shaw Club Hotel & Spa

Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel
Shaw Club Hotel And Spa
Shaw Hotel
Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Niagara-on-the-Lake
#4 Family Hotel in Niagara-on-the-Lake
#4 Business Hotel in Niagara-on-the-Lake
#6 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaw Club Hotel & Spa 4*
Official Description (provided by the hotel):
The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more   less 
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