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Shaw Club Hotel & Spa

4.0 of 5 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Shaw Club Hotel & Spa
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Shaw Club Hotel & Spa
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641 reviews from our community

Traveler rating
    487
    105
    23
    10
    16
See reviews for
35
457
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Shaw Club for a long weekend in November, wanting quiet and rest. We got it. The restaurant is wonderful, the staff knowledgeable and helpful, and the room a good size, clean, and well appointed. The only drawbacks: the outlets in the room we were in were hard to find (usually hidden by furniture) and the bathroom... More 

Was this review helpful? Yes
Toronto, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My friend and I were looking for somewhere to go to have a nice, relaxing spa weekend. We stumbled upon this hotel and it was excellent. It was nice and modern but it still felt quaint. I LOVED the idea of the pet fish for the weekend. What a cute idea. We had breakfast and the restaurant and it was... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“Lauraholtze” thank you for taking the time to review your stay with us. I am pleased that you enjoyed the unique boutique hotel experience we provide at Shaw Club Hotel & Spa. I am so glad you ladies were able to unwind at the Shaw Spa and indulge in a delicious breakfast at Zees Grill. I look forward to welcoming... More 

Uxbridge, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I must say, I haven't stayed in a hotel that was as clean and friendly as this one is. We came to town for our company Christmas party. My daughter accompanied us and while we were at the winery, she went to the Spa for a facial, massage, pedicure and manicure. She has had a few, and said it was... More 

Was this review helpful? Yes 1
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“Mil G” thank you for taking the time to review your stay with us. I am delighted to hear you enjoyed your guestroom, our restaurant Zees Grill, and the welcoming experience we provide here at Shaw Club Hotel & Spa. I am thrilled to hear your daughter was able to relax in our wonderful Shaw Spa. I truly value your... More 

Toronto, Canada
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went the the Shaw Club for a weekend away in early December. This isn't your typical small hotel, it really feels like a mini version of a modern big city boutique hotel. The staff are excellent, they don't really have room service but the front desk people sorted out dinner for us. They also have free movies to rent... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you so much for taking the time to reflect on your stay with us The Shaw Club Hotel & Spa. The guest lounge is definitely a favourite for our guests who need to get warmed up with a cup of coffee in front of the fireplace. After enjoying a great dinner, it is great feature to be able to... More 

listowel, ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here December 28 to 31st and really enjoyed the hospitality we received. The room was well appointed for the space it had. Loved the bathroom! It is in great location for walking to all downtown shops. Would definitely consider this hotel for our next stay!

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“bankgirl29” thank you for taking the time to review your stay. I am glad to hear you enjoyed the comforts of your room, including the amazing rainhead showers, and our convenient location in the heart of Niagara. I look forward to welcoming you back to Shaw Club Hotel & Spa in the future! Sincerely, Jennifer Dickson Guest Services Manager More 

Toronto, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent 2 nights here over the xmas break. Service from the front desk staff were amazing; they were extremely warm and friendly. Room was great, and the shower was fabulous. Will definitely return and recommend to friends.

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“WildExp” thank you for taking the time to review your stay with us. We are lucky to work with such a wonderful Front Desk team that has become so well known for their warmth and professionalism. I am glad to hear that you enjoyed the shower – it is also something we have become known for! I truly appreciate you... More 

Burlington
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Shaw just before Christmas 2014. The staff were extremely friendly and helpful right from the booking process through to checkout. The hotel has two pet friendly rooms, We stayed in the one with the walkout patio. We have a larger dog so the room was a bit tight with all of us in there, but we... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“BootsandSaddles” thank you for taking the time to review your stay with us, we are always excited to welcome our guests’ furry friends! We are grateful for our entire team who aids in making our guests experiences memorable. Although our rooms are not quite as spacious as those of Harbour House, they do feature all amenities our guests would require.... More 

Niagara-on-the-Lake, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 15, 2014

I had a special VIP that needed a hotel room far from the maddening crowds - your teams flawless attention to detail was just, well it was perfect, actually. I stay in a lot of hotels, I am in a lot of hotels and I work with a lot of hotel people - this was an experience that stood out... More 

Was this review helpful? Yes 1
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

"NiagaraNat", thank you for taking the time to reflect on your experience with us at The Shaw Club Hotel & Spa. We are very grateful to work with such an amazing team from our Sales Department to Front Desk to Dining Room and of course Housekeeping. At Niagara's Finest Hotels we strive to offer an elevated level of service in... More 

Toronto, ON
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 3, 2014

My wife and I stayed at the Shaw Club this past weekend for her 40th birthday. It's an excellent location only 2 blocks from the historic district. The room was very nice with a great jetted tub and separate tiled shower. TV has a built-in DVD player and there are lots of DVD's to borrow for free from the front-desk.... More 

Was this review helpful? Yes 2
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to write about your recent stay at the Shaw Club and for joining us for your wife’s 40th birthday celebration. Our Annex Rooms offer an abundance of amenities and I’m so glad to hear that you enjoyed them. I am disappointed to be informed that your experience with our customer service was anything but... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2014

Stayed here on a LivingSocial, Was a great anniversary experience. Stayed in the annex. It looks a bit shotty from the outside, But the rooms are modern and very well appointed. A very great experience, And we'll be back again for sure. *Tip-We were offered a second night for only $110 after arrival, So keep that in mind if your... More 

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for your comments and for joining us for your anniversary celebration. I am so glad to hear that you enjoyed the comfort and amenities of your Annex room. We look forward to your next visit at the Shaw Club. Sincerely, Kaitlyn Pauls Guest Services Manager Shaw Club Hotel & Spa More 

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Additional Information about Shaw Club Hotel & Spa

Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaw Club Hotel & Spa 4*
Number of rooms: 30
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Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Hotel
Hotel Style:
#2 Romantic Hotel in Niagara-on-the-Lake
#2 Spa Hotel in Niagara-on-the-Lake
#2 Luxury Hotel in Niagara-on-the-Lake
#4 Business Hotel in Niagara-on-the-Lake
#7 Family Hotel in Niagara-on-the-Lake

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