We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shaw Club Hotel & Spa

4.0 of 5 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Hotel website
Hotel packages
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Shaw Club Hotel & Spa
Professional photos View all
Browse nearby
Shaw Club Hotel & Spa
Write a Review

632 reviews from our community

Traveler rating
    480
    103
    23
    10
    16
See reviews for
35
451
12
11
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (632)
  • Mar-May only
    (136)
  • Jun-Aug only
    (232)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (107)
All months
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here on a LivingSocial, Was a great anniversary experience. Stayed in the annex. It looks a bit shotty from the outside, But the rooms are modern and very well appointed. A very great experience, And we'll be back again for sure. *Tip-We were offered a second night for only $110 after arrival, So keep that in mind if your... More

Was this review helpful? Yes
Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is our fifth or sixth time at the shaw club and it was perfect as ever. The staff is so nice the rooms are spotless. The beds are comfortable and they still have the best rainshower ever. This hotel is consistently amazing. I highly reccomend it for an escape!

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for sharing about your recent stay and for continuing to choose the Shaw Club as your home away from home! We truly appreciate your loyalty and we look forward to seeing you again soon. Sincerely, Kaitlyn Pauls Guest Services Manager Shaw Club Hotel & Spa More

Welland, Ontario, Canada
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I hosted a meeting for 12 people here for 2 days. The service is fantastic with great attention to detail. Special thanks to Ashley who looked after us for 2 days. Alyssa who helped me set up a great event. Chef Jason at Zees for a fantastic meal. The rooms are all unique and very comfortable. A great business centre,... More

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for your wonderful review and for choosing the Shaw Club Hotel & Spa for your meeting venue. I am delighted to hear that you enjoyed the food, location, and comfort of our guest rooms. I will be sure to pass along your kind comments to the team and I hope to welcome you back in the near future.... More

Toronto
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Shaw hotel and spa is very conveniently located across from the Shaw theatre in Niagara on the Lake. The service is exceptional, friendly and helpful. We had a spa package that included breakfast and a dinner at the hotel restaurant; Zees and a voucher for a spa treatment. Our 3 course dinner last night was delicious. Our waiter was... More

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for choosing to stay at the Shaw Club for your recent getaway and for sharing your experience on Trip Advisor. It is always a pleasure to hear such positive feedback on the service provided by our team at the Front Desk and Zees Grill. I am sorry to hear that your experience at the spa didn’t meet your... More

Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was a bit of a let down, but the manager is really great. They are eager to please, but the property is a bit tired. The photos make it look MUCH nicer than it is in person. We were taken to a room that was subpar and management agreed so we had to move. We ate at the... More

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

I am disappointed to read that your stay with us did not meet your expectations. It is always our goal to provide the best possible service and experience and I am sorry to hear that we did not live up to this standard. We truly hope you give us an opportunity to redeem ourselves and we would be happy to... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I will have to tell you that my stay here all around was one of the best I've ever had! I have been a manager of hotels and resorts around Ontario for almost 10 years now. The welcome at check in with champagne, and the bright smiles and personalities of the guest service staff was absolutely lovely. We stayed in... More

Was this review helpful? Yes 1
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

I am honoured to read your wonderful review...thank you so much for sharing! I am delighted to hear that you enjoyed your room and the special personalized touches that awaited your arrival. We look forward to seeing you next time you are in Niagara-on-the-Lake! Sincerely, Kaitlyn Pauls Guest Services Manager Shaw Club Hotel & Spa More

LaSalle, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A wonderful Christmas Gift for a one night accommodations and breakfast at Zees grill from my son and his girlfriend that almost expired!!! I misplaced the gift certificate and noted that it was only valid for one year and here it was November. The reservation desk was wonderful and was able to accommodate us for the date we were looking... More

Was this review helpful? Yes 1
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for sharing your comments on your overnight experience at the Shaw Club. It is always a delight to receive such positive feedback on our guest services teams at the front desk and Zees Grill. I am so glad you enjoyed your room and the perfect location in the heart of Niagara-on-the-Lake. We look forward to seeing you on... More

Westlake, OH
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very convenient for walking into town and of course right across the street from the Shaw theater. The convenience of this location is what gives this place the 4 star rating in my book instead of just 3. And to be fair, the service from staff is also top notch. Next on the list of positives would be the bathroom.... More

Was this review helpful? Yes 1
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

We appreciate you taking the time to write a candid review of your stay with us. I am sorry to hear that the room you stayed in was not quite as spacious or functional as you were hoping. We do have a variety of room types, some of which are larger and offer extra seating space. I am delighted to... More

TORONTO
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Shaw for 1 night during thanksgiving weekend for my husband’s birthday. Overall it was a nice hotel but not as nice as we were expecting. We arrived early at 10am as we were being picked up for a wine tour in the hotel lobby. We went to notify the front desk that we had arrived so there... More

Was this review helpful? Yes 1
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to write a review of your stay. I am disappointed to hear that we didn’t quite meet your expectations, and I apologize that we were unsuccessful in providing you with the warm and friendly welcome that we aim to extend to all of our guests. I am glad to hear that despite these shortcomings... More

Ontario, Canada
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed at the Shaw Club for 2 nights for our 1st Anniversary. From the moment we checked in until the moment we left, we felt like we could not have been taken better care of. We were warmly greeted at the front desk upon checking in, and offered a glass of bubbly to start us off. They immediately acknowledged... More

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you so much for your detailed reflection and for joining us to celebrate your 1st Anniversary! The complimentary champagne upon arrival on weekends is the perfect way to begin your visit, and the Keurig machine in the guest lounge a lovely touch for early risers. I am so pleased to hear that we helped make your 1st Anniversary a... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Shaw Club Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shaw Club Hotel & Spa

Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaw Club Hotel & Spa 4*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline, Booking.com, Expedia, Venere, Odigeo and Tingo so you can book your Shaw Club Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Hotel

260 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (135)
Viewed
Room/suite (51)
Viewed
Bathroom (13)
Viewed
Hotel & grounds (19)
Viewed
Dining (12)
Viewed
Other (40)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (112)
Viewed
Amenities (24)
Viewed
Deluxe King Room with Couchbed (42)
Viewed
Restaurants and Bars (6)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay