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Shaw Club Hotel & Spa

Travelers' Choice award winner
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92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Shaw Club Hotel & Spa
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Shaw Club Hotel & Spa
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669 reviews from our community

Traveler rating
    508
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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NY
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A friend recommended the Shaw Club for our first trip to NOTL and it was perfect. Great location to walk into the village. Staff was very friendly and gave us tips and a map regarding wineries to visit - as well as some complementary tasting coupons. The lounge with teas, coffee, etc was nice - more modern feel in a... More 

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Keawick
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

My second visit but this time I went solo and did a lot more spa treatments. The staff the spa always was amazing, the food was above and beyond. The front desk staff is by far part of what makes coming back here worth it. They made sure that my stay was more then I could have asked for.

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Toronto, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I chose to do a mini break in Niagara for the Easter weekend. For two night we paid close to $500 (Thursday and Friday). For this price, we would have expected a bit more than what we got. Room: The room given to us (108) was on the small side (the king bed took up a lot... More 

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Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Dear "cj_whistle", thank you very much for taking the time to provide us with your feedback. It is our goal to provide the best possible experience for all of our guests and I apologize that your stay did not live up to your expectations. We would love for you to return to the Shaw Club so that we can provide... More 

Kitchener, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had the best time ever here. Right from check in to check out. Fantastic staff. Lady on the reception accompanied us to our room and showed us how everything worked which was a nice touch. Yummy brownies in the room too! Restaurant was amazing for breakfast. Good selection, again great service. Nice and quiet and very central to everything.... More 

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at The Shaw Club on March 29 & 30, 2015. We have stayed there many times before & this time was no different- everything was wonderful. The hotel makes you feel welcome & it's little touches are like a home away from home. Within hours of arriving, I felt like a new person. All in all our favourite... More 

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Williamsville, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My friends and I wanted a one night mid week stay in Niagara on the Lake for a girl's spa getaway in the middle of a very cold winter. We did not want to pay the higher prices of some of the nearby hotels and we were also able to take advantage of Living Social Deal. The hotel was able... More 

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Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Dear "KathyK40", thank you so much for taking the time to reflect on your stay! It is great to hear that you were able to take advantage of the Living Social promotion and enjoyed all of the amenities that Shaw Club has to offer. I am glad that we were able to accommodate the third person. We truly have a... More 

Guelph, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

2nd time my wife and I have stayed here. Last night was just one if those "let's take a day off and pamper ourselves" get always. Booked the king room with fireplace and jacuzzi tub. After a relaxing massage at the spa next door, a wonderful soak in the tub, watching the fire place and enjoying a glass of wine... More 

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Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Dear "David H", thank you for choosing Shaw Club as your last minute getaway! I think the massage plus the gas fireplace with a glass of wine is a perfect combination of relaxation! Thank you for kind words regarding our team. We are very grateful to have such a dedicated team to work with! I will pass along your kind... More 

Whitby On. Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Completely impressing Hotel, located across the street from the Shaw Festival theater. Close to shopping and Old Fort George. Dinning at Zee's within the Hotel was fabulous well presented and extremely tasteful. The staff are courteous, well versed in the area for shopping tips and tour excursions. The rooms have King sized beds, first class linens and comfortable pillows. washrooms... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Dear "Owlie_9", I am thrilled to hear that you enjoyed your time with us at Shaw Club Hotel and appreciated our little touches! We are very lucky to work with such a great team and I will gladly pass along your kind words. I look forward to the opportunity to say hello during your next visit. Sincerely, Jennifer Dickson Guest... More 

Mississauga, Canada
Top Contributor
68 reviews 68 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been returning to Niagara for several years at March Break and have consistently stayed at the Shaw Club. The hotel is located in Niagara on the Lake, which is a small and historic town about 3o min north of the falls, in the Niagara wine country. The Shaw Club itself is one of the first hotels at the... More 

Was this review helpful? Yes 1
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Dear "Meadowvale ON", what a great reflection on your stay & our town, thank you! It is great to hear that Shaw Club Hotel & Spa is your hotel of choice when coming to Niagara-on-the-Lake. The Annex rooms are fantastic and a great price point when you factor in the king size bed, gas fireplace and jacuzzi tub, as long... More 

Vittoria, Ontario
Contributor
12 reviews 12 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

really nice hotel. Great location close to shopping ,restaurants and the Shaw festival. Very nice room. Nice restaurant on site. Wonderful soaker tub. Staff was friendly and helpful. Only had one night wish it had been two.

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Dear "Lesley N", thank you very much for your comments! We hope that with your next visit, you are able to join us for a bit of a longer stay. I look forward to welcoming you back to Shaw Club Hotel & Spa! Sincerely, Jennifer Dickson Guest Services Manager Shaw Club Hotel & Spa More 

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