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Shaw Club Hotel & Spa

4.0 of 5 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Shaw Club Hotel & Spa
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Shaw Club Hotel & Spa
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623 reviews from our community

Traveler rating
    475
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    22
    10
    16
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33
446
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ontario, Canada
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Shaw Club for 2 nights for our 1st Anniversary. From the moment we checked in until the moment we left, we felt like we could not have been taken better care of. We were warmly greeted at the front desk upon checking in, and offered a glass of bubbly to start us off. They immediately acknowledged... More

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you so much for your detailed reflection and for joining us to celebrate your 1st Anniversary! The complimentary champagne upon arrival on weekends is the perfect way to begin your visit, and the Keurig machine in the guest lounge a lovely touch for early risers. I am so pleased to hear that we helped make your 1st Anniversary a... More

Brisco, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Shaw Club and were greatly impressed! The staff were very friendly, professional and helpful in every way. Our room was beautifully appointed and the bed the most comfortable I have ever had in a hotel.Our breakfast was excellent, and the wait staff great. Wish we could have stayed longer. Maybe next time... I would definitely recommend... More

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to reflect on your stay at the Shaw Club. I am thrilled to hear that the only downside to your stay was that it wasn’t quite long enough! We hope to welcome you back again soon...hopefully for an extended getaway! Sincerely, Kaitlyn Pauls Guest Services Manager Shaw Club Hotel & Spa More

Concord Township, OH
Contributor
20 reviews 20 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just completed our second stay at Shaw Club and one again, they did not disappoint. We stayed in the Annex and had the same room as we had last year. The room was very clean, nicely decorated and was very comfortable. The hotel is modern, the rooms spacious and the staff is very friendly. We will... More

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for your kind comments and for choosing to return to the Shaw Club Hotel for your second visit. I am delighted to hear that you enjoyed your Annex King room. The extra amenities such as corner Jacuzzi tub and gas fireplace in these rooms are always much appreciated by our guests. We look forward to seeing you again... More

Toronto, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in July 2014 for 3 days. It is a beautiful hotel in some ways but it is also kind of peculiar. The lobby is a tiny area off the attached restaurant and it lacks the elegance that it could. The rooms are very nice, but rather small and lack special touches. Having said that, its in a... More

Was this review helpful? Yes 1
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to write a review of your stay with us. I am pleased to hear that you enjoyed the convenient location of the Shaw Club as well as your dining experience at Zees on the beautiful covered verandah. We hope to see you again soon. Sincerely, Kaitlyn Pauls Guest Services Manager Shaw Club Hotel &... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Just stayed here with my husband for a romantic weekend getaway while our little guy stayed with the grandparents. We had eaten at the partner restaurant Zees numerous times and decided to try out this hotel. This place is run by the friendliest staff I have ever met, genuine through and through. I had some spa services and the staff... More

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you so much for your wonderful compliments. I am thrilled to hear that you enjoyed your relaxing getaway, complete with a lovely meal and quality spa services. I will pass on your kind words to the rest of the team and I hope to welcome you back in the near future. Sincerely, Kaitlyn Pauls Guest Services Manager Shaw Club... More

Toronto, Ontario
Top Contributor
86 reviews 86 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like most hotels in NOTL the Shaw is small in size but large in friendliness and professionalism. The hotel is located across the street from Festival Theatre and a short 10 min. walk to the old part of town. Parking is in the rear off of Wellington street. Check-in was very simple and straight forward. A receptionist is always on... More

Was this review helpful? Yes 1
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to post a review of your recent stay with us. I am delighted to hear that you enjoyed your visit despite the setback of the mix-up with your dinner shuttle. A bike ride along the Niagara Parkway is a fantastic way to tour scenic Niagara-on-the-Lake. We look forward to seeing you for your next... More

Toronto, Canada
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Shaw Club is right across the street from the Festival Theatre. Couldn't be more convenient. Nice sleek decor, comfortable beds. Staff were pleasant, and we also enjoyed a very good dinner at the restaurant. Cute touch: the public washrooms had glass panels on the doors of the stalls. A bit disconcerting. The glass went opaque when you locked the door.

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for your lovely comments. I am thrilled to hear that you enjoyed your overnight stay and dining experience at Zees Grill. The stylish women’s washroom certainly is unique and is actually in the running for Canada’s Best Washroom...Wish us luck! Sincerely, Kaitlyn Pauls Guest Services Manager Shaw Club Hotel & Spa More

Buffalo, New York
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a great overnight stay, included dinner, a play, hotel and breakfast. Room was very clean and comfortable. Food was very good. The location is across the street from the Shaw Theater. Easy walk to the shops too.

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to share about your stay at the Shaw Club. I am so glad that you enjoyed your overnight theatre and dining getaway. We hope to welcome you back in the near future! Sincerely, Kaitlyn Pauls Guest Services Manager Shaw Club Hotel & Spa More

Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 18, 2014

We recently stayed at the Shaw Club Hotel for three nights and were happy with our choice. The location in NOTL was great and overall very quiet even in a first floor room. Check-in was very quick and everyone at the front desk throughout our stay was very helpful. Our room was on the small side and a bit dark... More

Was this review helpful? Yes
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to leave a review of your recent stay at Shaw Club. I am glad that our Guest Services team provided you with exceptional service and that you enjoyed our convenient location in the heart of Niagara-on-the-Lake. We hope to see you again soon. Sincerely, Kaitlyn Pauls Guest Services Manager Shaw Club Hotel & Spa More

pittsburgh
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 12, 2014

We just returned from a 3 night stay at the Shaw Club (our second stay in 3 years) and we just love it. The atmosphere, the rooms, the lobby, the location are all tops. Our delue king room was comfortable and bright and the cosy bathroom was very chic with a super shower. There was plenty of storage room for... More

Was this review helpful? Yes 2
Kaitlyn P, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

We appreciate your wonderful comments and for continuing to choose to stay at the Shaw Club for your visits to Niagara-on-the-Lake. Our nearby location to the Shaw Festival Theatre and fabulous restaurant on-site – Zees Grill – are just a few of Shaw Club’s many perks and conveniences. We look forward to welcoming you back in the near future! Sincerely,... More

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Additional Information about Shaw Club Hotel & Spa

Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaw Club Hotel & Spa 4*
Number of rooms: 30
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Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Hotel

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