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All 15 Niagara-on-the-Lake hotels

Shaw Club Hotel & Spa

4.0 of 5 Hotel   |   92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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A recent review
4 of 5 stars reviewed 2 days ago
Noseworthys Caledon, Canada
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545 people have reviewed this hotel

Traveler rating
    422
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    10
    16
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28
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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English first
Caledon, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Each year my girlfriend & I escape our families and celebrate our birthdays in Niagara-on-the-Lake - always a different hotel. This year we chose The Shaw Club where we experienced great service. The receptionist answered all our questions, was friendly and made us feel welcome. She offered her assistance if we needed anything from the hotel or wanted information about... More

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Alliston, Canada
Top Contributor
77 reviews 77 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Bought a package from Travelzoo and so glad we did. What a lovely hotel with amazing staff that made us feel so welcome. The rooms are small, really small but cozy and they have crammed a lot of functional stuff into it. A small work desk, a comfortable chaise lounge, a big flat screen tv mounted on the wall out... More

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Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Always perfect! Really. Brought my mom for a short overnight getaway. She LOVED it!! - as I thought she would. It's my go-to place in Niagara-on-the Lake. I recommend it to everyone. Friendly staff, fantastic customer service, excellent vibe, serene, relaxing, great attention to detail. The rooms are so peaceful and serene. Modern contemporary, very inviting. Nothing short of outstanding... More

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Mississauga, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is absolutely amazing! The front desk staff are so welcoming from the moment you step inside the facilities. My fiancé and I arrived slightly later then we expected too and we had arrived with hungry bellies, within 5 minutes of our arrival Vira from the front desk has secured us dinner reservations at the Shaw Club's wonderful restaurant,... More

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Mississauga, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Shaw club recently and from the moment I walked in, it was clear that this place was a cut above the rest. The front end staff, Vira specifically, was very warm, friendly and enthusiastic about having me arrive. She walked me to my room, gave me a tour of the room and wished me a pleasant... More

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Buffalo, New York
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

When I consider the totality of glowing accolades written about a property my expectations grow. Thus, my evaluation criteria are higher, than say that no tell motel kind of place. Suffice to say we very much enjoyed our stay. Our welcome was above and beyond. Actually, it was a greeting, nearly to the degree of that given a long lost... More

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to share your experience! I will ensure we have instructions on how to use the shower and tub in our rooms as soon as possible. Thank you for letting us know, we want all our guests to enjoy all the luxuries of our rooms! We would have welcomed the opportunity to assist you in... More

Aurora, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I could not resist writing a review of our stay at the Shaw Club! Having just returned from a wonderful weekend away I wanted to share that we were thrilled with the hotel. Our room, in the annex overlooking the main street was roomy and luxurious... The service we received from the front desk could not have been any better... More

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you so much for taking the time to write us a review! I’m delighted to hear you enjoyed your stay here at Shaw Club Hotel & Spa. It is always a pleasure to take care of any arrangements our guests require! I look forward to saying hello during your next visit to beautiful Niagara-on-the-Lake! Yours in Hospitality, Lisa McDonald... More

Toronto, Ontario
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've just returned from a relaxing two nights stay at the Shaw Club. We were warmly welcomed on arrival, and our two small dogs were made such a fuss of that I think they may have enjoyed their stay even more than their two-legged family! The hotel is beautifully decorated in a subtle, modern style. Customer service was excellent. The... More

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to write us a review, we truly appreciate it! I’m so happy to hear your four legged family members enjoyed their stay just as much as you did! Chef Jason Dobbie has made it his goal to create a menu that caters to many dietary restrictions, he will be thrilled to hear you enjoyed... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a gorgeous place NOTL is and what a great hotel this was. Located at one end of the Main Street it was quick walk to the shops and restaurants and more importantly the lake. The hotel has a personal feeling with great customer service. The room was gorgeous, we had a fireplace room which was super cosy after a... More

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

We truly appreciate you taking the time to reflect on your recent stay with us at Shaw Club Hotel & Spa. I’m delighted to hear you enjoyed all the amenities we have to offer, from the cozy fireplace to the phenomenal cuisine at Zee’s Grill! Chef Jason Dobbie has created an amazing menu with local ingredients and our food and... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From check-in to check-out, we have never enjoyed an experience quite like this. Everything was just incredibly well done. The room was spotless and well decorated. The food and service at the restaurant (Zee's Grill) was very well prepared and impeccable. And though we used a WagJag coupon for this trip, never were we given anything less then full service.... More

Was this review helpful? Yes
Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to write us a review! I am so happy to hear you enjoyed every aspect of your stay, from our luxurious rooms to Zee’s Grill. To us, it doesn’t matter how you made your reservation. Every single guest that steps into our lobby becomes part of our family and is waited on hand and... More

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Additional Information about Shaw Club Hotel & Spa

Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel
Shaw Club Hotel And Spa
Shaw Hotel
Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Niagara-on-the-Lake
#2 Luxury Hotel in Niagara-on-the-Lake
#4 Business Hotel in Niagara-on-the-Lake
#4 Family Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaw Club Hotel & Spa 4*
Official Description (provided by the hotel):
The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more   less 
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