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Shaw Club Hotel & Spa

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92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Shaw Club Hotel & Spa
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707 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Edmonton, Canada
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is located at the end of the "strip", great location, small boutique hotel with a great little restaurant attached. Staff is very helpful too. The hotel was quiet and even though the power went out, the staff provided candles for the room.

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Toronto, Canada
2 of 5 stars Reviewed 6 days ago NEW

This hotel tries to be a luxury hotel when it cuts corners in all the wrong places. From the moment we entered the room, we were greeted with a damp, musty smell. Then, as we started looking around, we noticed that the place was completely outfitted by Ikea...even the barware was plastic!! (I can't be the only one who hates... More 

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Burlington, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I can't say enough about our wonderful stay here. From the moment we walked in we were offered sparkling wine. Check in was easy and quick. The staff offered us vouchers for nearby vineyards to complement our time in the area. The hotel also has a shuttle you can book to bring you to dinners, theatre shows or whatever else... More 

Was this review helpful? Yes 1
Weybridge, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We had had four lovely nights at the Shaw Club and can't fault the hotel at all. It was our second visit and won't be our last. The hotel is located on a corner plot at one end of the main street and is very convenient for the town, without the disadvantage of being in the middle of the crowds.... More 

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Dublin, Ohio
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice property but not spectacular. The rooms are on the small size - more European in dimension. The concierge services are absolutely first rate; even the waiters in the restaurant gave helpful recommendations about competing restaurants. The location is across the street from the main Shaw Festival theater and a few blocks from the other theater venues.... More 

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Austin, Texas, United States
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located next to Shaw theater and near shopping & fine dining, this boutique hotel is a good home base to explore Niagara-on-the-lake & the Niagara Glen. Very quiet & peaceful. Super plush towels & nice shower. The only reason I didn't rate it tops is due to problem with room key entry on two separate days resulting in trips to... More 

Was this review helpful? Yes 1
Chagrin Falls, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We found the location, amenities and service to be wonderful and Shaw Hotel met all of our expectations! The concierge service was excellent and we were very grateful for their help! Spa voucher was not used as the times available and services desired did not match up but they put it toward our breakfast at Zee's attached to the hotel!... More 

Was this review helpful? Yes 1
Collingwood, Ontario, Canada
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a lovely stay last Thursday at Shaw. Very comfy bed, luxurious bath....they do try to think of everything! You can walk to everything, yet it's a bit away from the madding crowd (nice and quiet). Tip- purchase the breakfast when you check in and save, only $11.99 each instead of 14.99. And it was well worth it! They... More 

Was this review helpful? Yes 2
Kingston, ON
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here on July 2-3. It's where we stay annually when we visit NOTL. Rooms are very comfortable, and all of the staff are so friendly and accommodating. The main building is preferable to the annex because of the stairs up to the annex rooms, but all rooms are "neat" with unique features. Two friends joined... More 

Was this review helpful? Yes 1
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The overall experience gets 5+ The only negative is the size of the rooms. Very small The staff could not be more pleasant and helpful. Cudos to the management for assembling a great crew. They went out of their way to make our stay enjoyable.

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Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

Dear "Arlene K", thank you for taking the time to let us know how much you enjoyed our staff. We are very lucky to work with such a great team and I will happily pass along your kind comments. We look forward to welcoming back to Shaw Club Hotel & Spa. Sincerely, Jennifer Dickson Guest Services Manager Shaw Club Hotel... More 

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