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All 15 Niagara-on-the-Lake hotels

Shaw Club Hotel & Spa

4.0 of 5 Hotel   |   92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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A recent review
5 of 5 stars reviewed 3 days ago
HappyCampersCanada Spruce Grove, Canada
  • Reviews (608)
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608 people have reviewed this hotel

Traveler rating
    465
    95
    22
    10
    16
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33
431
12
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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English first
Spruce Grove, Canada
Top Contributor
68 reviews 68 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived at 6:30pm for a one night stay on route to Niagara Falls. We were given a handicapped room, first one on the right on the main floor. The room was nicely decorated, with free wifi and a large bathroom. the no-barrier shower stall was large with a rainfall shower head. while the floor was properly sloped for drainage... More

Was this review helpful? Yes 1
Cleveland, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location! The women at the check-in desk gave us coupons for wine tastings and were very helpful giving us directions and a map. They walked us to our room which was outstanding...fireplace, lots of outlet, TV in the mirror, DVD player, brownie, etc. Being the old folks that we are, we required help twice getting the DVD player to... More

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joeyfine
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great stay at the Shaw club for my wife and myself. We were greeted by a very friendly staff that really wowed us. They found us a great place to eat dinner when everything was booked, they gave us a ton of free tasting vouches for the local vineyards along with a map, but the best part was the bottle... More

Was this review helpful? Yes
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for your wonderful review. I am delighted to hear that our Guest Services team went above and beyond to assist you in planning your anniversary getaway. We look forward to seeing you on your next visit to Niagara-on-the-Lake, perhaps for another anniversary celebration! Sincerely, Kaitlyn Pauls Guest Services Manager More

2 reviews
5 of 5 stars Reviewed 1 week ago

From the moment we parked we experienced the most perfect of holidays. A special thanks to the Spa staff for their exceptional treatments and caring service, Alesha, & Rhoda, Jillian, Cathering & Stefanie. Thrilled.

Was this review helpful? Yes
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

I am thrilled to hear that your experience at Shaw Club Hotel & Spa was “the most perfect of holidays”. We are very fortunate to be working alongside such an amazing group of Spa staff who truly enjoy what they do and aim to provide our guests with the most memorable and relaxing experience. We look forward to taking care... More

Oakville, Canada
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I traveled to Niagara-on-the-lake to a Shaw festival show on Sat night. We checked in at the Shaw Club which is only blocks away from any of the Shaw festival theaters. The hotel is small and functional; it looks like it has been refurbished not too long ago. The rooms are small for couple’s occupancy but very... More

Was this review helpful? Yes
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to reflect on your stay at Shaw Club. Our close proximity to the Shaw Festival Theatres and the main street is very convenient, and the unique, contemporary style and decor throughout the hotel is very well received by many of our guests. We have a variety of different room types, some of which are... More

London, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This past august 15th, I took my girlfriend on a surprise trip to NOTL which she loves for her birthday. What she didnt know was that i was also planning on proposing to her. I booked the "say yes! package which includes a carriage ride, 2 breakfasts and a 3 course dinner at one of their associated restaurants. The staff... More

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Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Congratulations again on your engagement and thank you for taking the time to write such a wonderfully detailed review of your stay at Shaw Club! I am thrilled to hear that both the hotel and restaurant staff exceeded your expectations and provided you with such an enjoyable and memorable experience. I will be sure to pass on your kind comments... More

Toronto
Contributor
19 reviews 19 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Shaw Club is perfectly located directly across the street from the Shaw Festival Theater and at the end of the main street. We went for their one night theater and meal package, the deluxe king room was very small but nice with modern furnishings. My compliments to their chef the dinner was wonderful, and the eggs benedict the next morning... More

Was this review helpful? Yes 1
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to post a review of your stay at Shaw Club. I am so glad you were able to enjoy the convenience of the nearby theatre and dining at Zees on-site. I will be sure to pass on your kind comments to the Chef. We hope to welcome you back in the near future! Sincerely,... More

Keawick
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed that the Shaw Club for toe night and are at Zee's for all our meals. The food was out of this world, the staff was friendly, the rooms where great very clean and had everything you could want. Personally loved the shower. Also did a wine tour which was great and had a wonder massage at the Spa,... More

Was this review helpful? Yes
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

We appreciate you taking the time to post a review of your stay with us. I am thrilled to hear that you had a wonderful experience...from your room...to your meals at Zees Grill...and your treatments at the Shaw Spa. We hope to see you again soon! Sincerely, Kaitlyn Pauls Guest Services Manager More

Milton, Canada
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

my husband & I stayed at the Shaw club last weekend and we had such a fab time. We were given the Dine at Zee's 2 night package as a wedding gift which had an expiry date for May.We had the weekend originally booked before then and I unfortunately broke my ankle and required surgery. We were devastated at the... More

Was this review helpful? Yes
Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you so much for writing our 600th review on Tripadvisor! We take every chance we get to pamper not only our guests, but our four legged guests as well! I’m so happy to hear you enjoyed every aspect of your stay. I look forward to welcoming you back to Shaw Club Hotel & Spa soon! Yours in Hospitality, Lisa... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about the Shaw Club is wonderful. We stayed in a great room, clean, huge bed, lovely hot tub, shower, loads of amenities including a brownie! The staff were extremely polite, friendly and accommodating. We were also able to book a massage at very short notice and it was also fabulous. We are definitely returning. It's a great place for... More

Was this review helpful? Yes 1
Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to share your experience on Tripadvisor. I’m so happy to hear you enjoyed every aspect of your stay, from the delicious welcome brownie to a relaxing massage at Shaw Spa and everything in between! I look forward to welcoming you back to Shaw Club soon! Yours in Hospitality, Lisa McDonald Guest Services Manager More

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Additional Information about Shaw Club Hotel & Spa

Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaw Club Hotel & Spa 4*
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Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#2 Luxury Hotel in Niagara-on-the-Lake #2 Spa Hotel in Niagara-on-the-Lake #2 Romantic Hotel in Niagara-on-the-Lake #4 Family Hotel in Niagara-on-the-Lake #5 Business Hotel in Niagara-on-the-Lake
Hotel Class
Official Description (provided by the hotel)
The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more   less 
Number of rooms
30

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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