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All 15 Niagara-on-the-Lake hotels

Shaw Club Hotel & Spa

4.0 of 5 Hotel   |   92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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A recent review
5 of 5 stars reviewed 4 days ago
supertraveler24 pittsburgh
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614 reviews from our community

Traveler rating
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    96
    22
    10
    16
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33
437
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10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
pittsburgh
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just returned from a 3 night stay at the Shaw Club (our second stay in 3 years) and we just love it. The atmosphere, the rooms, the lobby, the location are all tops. Our delue king room was comfortable and bright and the cosy bathroom was very chic with a super shower. There was plenty of storage room for... More

Was this review helpful? Yes 1
Collingwood, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Just spent a fabulous week at this hotel. We were there to celebrate my birthday and between the husband and the staff they did an outstanding job to make it unforgettable! A clean, comfortable and unique little place to stay. Food was excellent, wine selection and recommendations very good. Central to everything, we would return without hesitation. Thank you husband... More

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Toronto
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here for one night during the long weekend. Overall, I would say that this is a solid 3.5-4 star hotel. The rooms were clean and the service was exceptional (especially the front desk staff!). Also, the hotel restaurant, Zees, has great food, a nice ambiance, and amazing service. However, as others have mentioned, the rooms... More

Was this review helpful? Yes 1
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for posting a review of your stay with us and for your lovely compliments on the staff and service throughout your stay. I am sorry to hear that the room wasn’t quite as large as you were expecting. We do have several different room types, some more spacious, and we would be happy to assist you in booking... More

Newmarket, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and i spent night at The Shaw club for the first time stay at Niagra on the Lake. We loved our room as well the service was well worth the money spent. We look forward to a return visit and spending some more time at Shaw club as well as checking out the Spa

Was this review helpful? Yes
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for choosing to stay at the Shaw Club for your first visit to Niagara-on-the-Lake! We would be happy to assist you in planning your next visit which will hopefully include a wonderfully relaxing experience at the Shaw Spa! Sincerely, Kaitlyn Pauls Guest Services Manager More

Canton, Ohio
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at the Shaw Club Hotel and Spa in NOTL...the hotel was modern, clean and comfortable. The staff was attentive and our room was great--I think this is the first hotel we have stayed in lately where the shower had good water pressure AND there was a magnifying mirror near the sink! We will definitely stay there... More

Was this review helpful? Yes
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to share your feedback on Trip Advisor. I am so glad to hear that you had a pleasurable stay and that you plan to stay with us again. We hope to see you soon! Sincerely, Kaitlyn Pauls Guest Services Manager More

Ontario
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great central location. The room was very comfortable, newly renovated and had everything we needed including a huge whirlpool tub. Attached restaurant has an excellent menu with a beautiful indoor eating area as well as a large outdoor dinning area with a beautiful view. The staff was very friendly and enthusiastically took care of all your needs and requests to... More

Was this review helpful? Yes
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to write about your stay with us. I am delighted to hear that you enjoyed our updated guestrooms and the oversized whirlpool tub! We look forward to welcoming you back in January for the Icewine Festival! Sincerely, Kaitlyn Pauls Guest Services Manager More

Spruce Grove, Canada
Top Contributor
69 reviews 69 reviews
25 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at 6:30pm for a one night stay on route to Niagara Falls. We were given a handicapped room, first one on the right on the main floor. The room was nicely decorated, with free wifi and a large bathroom. the no-barrier shower stall was large with a rainfall shower head. while the floor was properly sloped for drainage... More

Was this review helpful? Yes 1
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

We appreciate you taking the time to write a detailed reflection of your stay at Shaw Club. I am so glad you enjoyed the comforts of our guest rooms such as the bathrobes and large rainhead shower. We would be thrilled to welcome you back for another visit on your next trip to Niagara-on-the-Lake. Sincerely, Kaitlyn Pauls Guest Services Manager More

Cleveland, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location! The women at the check-in desk gave us coupons for wine tastings and were very helpful giving us directions and a map. They walked us to our room which was outstanding...fireplace, lots of outlet, TV in the mirror, DVD player, brownie, etc. Being the old folks that we are, we required help twice getting the DVD player to... More

Was this review helpful? Yes
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you so much for your lovely review! It is our pleasure to assist in any way we can...whether it be with coupons and directions to the many nearby wineries, or with the in-room electronics. The location of the room numbers on the floor is certainly convenient after a long day of wine tasting! We hope to welcome you back... More

joeyfine
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great stay at the Shaw club for my wife and myself. We were greeted by a very friendly staff that really wowed us. They found us a great place to eat dinner when everything was booked, they gave us a ton of free tasting vouches for the local vineyards along with a map, but the best part was the bottle... More

Was this review helpful? Yes
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for your wonderful review. I am delighted to hear that our Guest Services team went above and beyond to assist you in planning your anniversary getaway. We look forward to seeing you on your next visit to Niagara-on-the-Lake, perhaps for another anniversary celebration! Sincerely, Kaitlyn Pauls Guest Services Manager More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

From the moment we parked we experienced the most perfect of holidays. A special thanks to the Spa staff for their exceptional treatments and caring service, Alesha, & Rhoda, Jillian, Cathering & Stefanie. Thrilled.

Was this review helpful? Yes
Kaitlyn P, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

I am thrilled to hear that your experience at Shaw Club Hotel & Spa was “the most perfect of holidays”. We are very fortunate to be working alongside such an amazing group of Spa staff who truly enjoy what they do and aim to provide our guests with the most memorable and relaxing experience. We look forward to taking care... More

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Additional Information about Shaw Club Hotel & Spa

Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaw Club Hotel & Spa 4*
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Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Hotel

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