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Shaw Club Hotel & Spa

4.0 of 5 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Shaw Club Hotel & Spa
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Shaw Club Hotel & Spa
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653 reviews from our community

Traveler rating
    495
    108
    24
    10
    16
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36
466
12
15
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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Orchard Park, New York
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was the second stay at the Shaw Club for my husband and me. This lovely hotel was a wonderful, two-day getaway for us. As before, the staff is very helpful and friendly, and the rooms were clean and very modern. Our room was definitely on the small side, but it was fine for a cozy couple of days. I... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

I was given a package gift certificate for dinner and stay at this hotel. When booking I was disappointed I wanted to stay for my anniversary in June and when I called they had already had their quota of gift certificate holders and also it is considered high season so I would lose my dinner and breakfast. I decided to... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Overall, an amazing experience! What really stood out was their amazing, friendly service. If you encounter any issues (probably not), they will work really hard to come up with a solution to ensure that your stay is memorable. The room and washroom were very clean and well-maintained. You can rest assured that your stay will be worry-free and relaxing! I... More 

Was this review helpful? Yes
Hamilton, Canada
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Shaw Club Sunday, February 15 for one night. Parking was available and close for us to bring in our luggage when we arrived. The service at the front desk was friendly and helpful - they even offered to help us with our bags and show us right to our room. Our room (204) was a peaceful... More 

Was this review helpful? Yes 2
Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Thank you Jennifer and staff for making our Valentine getaway a very enjoyable and memorable one! It is very rare to experience top notch service with you and your staff who are so approachable. Thanks also for driving us to our dinner reservation.....next year we will book earlier so we can eat at Zee's!!

Was this review helpful? Yes 1
Buffalo
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed in room 109 off the lobby. There are definitely nicer rooms we would have stayed in if we had booked sooner. The king bed clearly had a pillow top thrown onto an old, stiff mattress so that wasn't the most comfortable. Room 109 was also incredibly small with very little closet or hanging space. The king bed took up... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

"Rebecca W." thank you for taking the time to let us know about your stay. I am glad to hear that you enjoyed our rain shower! It is a great feature within our guest rooms. At The Shaw Club Hotel & Spa we feature a number of different room types with an array of features and sizes. I am very... More 

Mississauga, Canada
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A lovely stay this weekend. Hotel has pleasant staff and are very helpful. Room are very clean, beds are comfy, lovely bedding that makes sleeping so comfortable. Jacuzzi tubs and shower. So close to the shops, walking distance to everything, right on the main street. You can choose DVD's from reception. Room was warm, thermostat so that you can adjust... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“skira” thank you for taking the time to review your stay with us. I am thrilled to hear Shaw Club Hotel & Spa is your favourite property! Our location, in-room amenities, and Guest Services Lounge all attribute to making us the ideal destination in beautiful Niagara-on-the-Lake. I am glad to hear you were able to indulge in a spa treatment... More 

St. Catharines
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second stay at this sleek hotel. As always, the staff is young, welcoming and expertly trained. After the usual rush to get organized, packed and get to your destination, it is such a treat to arrive to a lit, WARM room with a personalized note of welcome and treats!! It's like they've been preparing for YOUR arrival,... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“sugargoddess” thank you for taking the time to review your stay with us. I truly appreciate your high praise regarding the personal touches of your stay. It is this unique attribute that we feel sets us apart from other hotels in the area. I am delighted to hear you enjoyed the vegetarian options at Zees Grill. Our kitchen is absolutely... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay in the Shaw Club Hotel & Spa was all the more pleasant by the hotel's policy of allowing dogs and by the hotel's friendly staff of pet carers! We could leave puppy in their care knowing she was well looked after!

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“Gary M” thank you for taking the time to review your stay with us. We are always excited to welcome our guests’ furry friends. I am glad to hear you felt confident in leaving your puppy in our care! Our staff truly enjoys the puppy sitting aspect of their job. I hope I am able to welcome both you and... More 

Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel knocked my socks off and we stay in a lot of hotels! It was sort of a luxury B&B - quaint but still with the amenities and privacy of a swanky hotel. Let me list all the good things about this hotel: Pets - I can't say enough good things about their pet policy! We felt so welcomed... More 

Was this review helpful? Yes
Jennifer D, Front Office Manager at Shaw Club Hotel & Spa, responded to this review

“moonseed” thank you for taking the time to review your stay with us. I am delighted to hear you enjoyed the boutique hotel experience that we have become known for. We are lucky to work with a front desk team that truly cares about our guests’ experience. We are glad you enjoyed the convenience of our location and Deluxe King... More 

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Additional Information about Shaw Club Hotel & Spa

Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaw Club Hotel & Spa 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Hotel
Hotel Style:
#2 Luxury Hotel in Niagara-on-the-Lake
#2 Spa Hotel in Niagara-on-the-Lake
#2 Romantic Hotel in Niagara-on-the-Lake
#3 Business Hotel in Niagara-on-the-Lake
#7 Family Hotel in Niagara-on-the-Lake

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