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Shaw Club Hotel & Spa

Travelers' Choice award winner
92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Shaw Club Hotel & Spa
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At a glance

92%
Positive reviews?
KEY AMENITIES
Free Parking
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
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Shaw Club Hotel & Spa
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    708 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (166)
    Date | Rating
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    2 reviews
    4 of 5 stars Reviewed 2 days ago NEW

    Staff were very friendly and celebrated our marriage by leaving us a welcome gift and note. Hotel was clean and quiet. A few maintenance issues existed (broken ice machine, etc) however once reported, staff were quick to solve these problems. We would absolutely stay again in future. Breakfast was delicious and the advance rate is helpful.

    Was this review helpful? Yes
    Edmonton, Canada
    Level Contributor
    64 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 36 helpful votes
    5 of 5 stars Reviewed 5 days ago NEW

    The hotel is located at the end of the "strip", great location, small boutique hotel with a great little restaurant attached. Staff is very helpful too. The hotel was quiet and even though the power went out, the staff provided candles for the room.

    Was this review helpful? Yes
    Toronto, Canada
    2 of 5 stars Reviewed 1 week ago

    This hotel tries to be a luxury hotel when it cuts corners in all the wrong places. From the moment we entered the room, we were greeted with a damp, musty smell. Then, as we started looking around, we noticed that the place was completely outfitted by Ikea...even the barware was plastic!! (I can't be the only one who hates... More 

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    Burlington, Canada
    Level Contributor
    21 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    5 of 5 stars Reviewed 1 week ago

    I can't say enough about our wonderful stay here. From the moment we walked in we were offered sparkling wine. Check in was easy and quick. The staff offered us vouchers for nearby vineyards to complement our time in the area. The hotel also has a shuttle you can book to bring you to dinners, theatre shows or whatever else... More 

    Was this review helpful? Yes 1
    Weybridge, United Kingdom
    2 reviews
    5 of 5 stars Reviewed 1 week ago

    We had had four lovely nights at the Shaw Club and can't fault the hotel at all. It was our second visit and won't be our last. The hotel is located on a corner plot at one end of the main street and is very convenient for the town, without the disadvantage of being in the middle of the crowds.... More 

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    Dublin, Ohio
    Level Contributor
    10 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    This is a nice property but not spectacular. The rooms are on the small size - more European in dimension. The concierge services are absolutely first rate; even the waiters in the restaurant gave helpful recommendations about competing restaurants. The location is across the street from the main Shaw Festival theater and a few blocks from the other theater venues.... More 

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    Austin, Texas, United States
    Level Contributor
    40 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 25 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    Located next to Shaw theater and near shopping & fine dining, this boutique hotel is a good home base to explore Niagara-on-the-lake & the Niagara Glen. Very quiet & peaceful. Super plush towels & nice shower. The only reason I didn't rate it tops is due to problem with room key entry on two separate days resulting in trips to... More 

    Was this review helpful? Yes 1
    Chagrin Falls, Ohio
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 3 weeks ago

    We found the location, amenities and service to be wonderful and Shaw Hotel met all of our expectations! The concierge service was excellent and we were very grateful for their help! Spa voucher was not used as the times available and services desired did not match up but they put it toward our breakfast at Zee's attached to the hotel!... More 

    Was this review helpful? Yes 1
    Collingwood, Ontario, Canada
    Level Contributor
    43 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 52 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    We had a lovely stay last Thursday at Shaw. Very comfy bed, luxurious bath....they do try to think of everything! You can walk to everything, yet it's a bit away from the madding crowd (nice and quiet). Tip- purchase the breakfast when you check in and save, only $11.99 each instead of 14.99. And it was well worth it! They... More 

    Was this review helpful? Yes 2
    Kingston, ON
    Level Contributor
    2 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    My wife and I stayed here on July 2-3. It's where we stay annually when we visit NOTL. Rooms are very comfortable, and all of the staff are so friendly and accommodating. The main building is preferable to the annex because of the stairs up to the annex rooms, but all rooms are "neat" with unique features. Two friends joined... More 

    Was this review helpful? Yes 1
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