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All 15 Niagara-on-the-Lake hotels

Shaw Club Hotel & Spa

4.0 of 5 Hotel   |   92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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A recent review
5 of 5 stars reviewed 2 days ago
areocat Toronto, Canada
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587 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
Toronto, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a long overdue review. I gave my husband a small surprise late last year, taking him to Niagara-on-the-Lake and booked a two-night stay at the Shaw Club Hotel, with a spa and dinner package. The staff's attention to detail was flawless from the moment we checked in. We got upgraded to a deluxe king room because of his... More

Was this review helpful? Yes 2
Kitchener, Ontario
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay at the Shaw Club Hotel every year and enjoy the clean, modern facilities very much. This year we stayed in the Annex as the main hotel rooms were booked; however, we didn't really like it. The large jacuzzi was in the room, which might be alright for a romantic, fall/winter getaway; however, we came to attend the Shaw... More

Was this review helpful? Yes 1
Ottawa, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Shaw Club for two nights as part of a road trip to Niagara on the Lake. We arrived late at night and were received with a warm welcome at the front desk and a quick check-in. In summary, staff as very friendly and helpful in making suggestions for wineries and directions, as well as providing us with... More

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Top Contributor
60 reviews 60 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a nice clean room with a very good shower. It was a rainshower, but they did have an extra regular head, which is good for rinsing long hair. The real stars in this hotel are the staff. From receptionists to waiters, they all go out of there way to help you. Nothing is too much and every request... More

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Guelph, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I were celebrating our honeymoon during our two night stay. When we checked in the staff at the counter inquired about our stay and we informed them. The staff escorted us to our room and immediately returned with a bottle of wine to congratulate us on our wedding. I must say that the staff go out of... More

Was this review helpful? Yes 1
Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for choosing Shaw Club Hotel & Spa to celebrate your honeymoon! I’m thrilled to hear we were able to make it extra special with a bottle of local wine. It is our job to ensure your stay with us is a memorable experience that will last for years. We hope to be able to help you celebrate many... More

Toronto
Contributor
16 reviews 16 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Shaw Club is a boutique hotel that does all the little things right. Friendly and helpful front desk staff, well appointed rooms and an amazing shower! We also had a very nice breakfast too! Our room was an upgraded room with a patio. The patio was small, but it was nice to be able to sit outside regardless. We also... More

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you so much for taking the time to share your experience with us on Tripadvisor! I’m so happy to hear you enjoyed the patio feature! It doesn’t get much better than enjoying a great glass of local wine on the patio. I will pass on your kind comments to the guest services and spa teams and look forward to... More

Birmingham, Michigan
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Shaw Club was just what we were looking for for a romantic getaway at Niagara on the lake. The room was great with a fireplace and amazing shower. The location perfect for walking into town. It was a perfect quiet retreat. We would stay there again!

Was this review helpful? Yes
Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to write us a review, we truly appreciate it. Our rain showers have become a favourite of our guests, I’m thrilled to hear you enjoyed this luxury. We look forward to your next visit! Yours in Hospitality, Lisa McDonald Guest Services Manager More

Ontario
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visit the shaw club a few times each year and give a night away to our kids for a gift. This is a lovely boutique hotel with amazing staff who go above and beyond to make your stay wonderful. We have stayed in several room types. The ideal for us is the deluxe king with sofa bed if we... More

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Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for your continued loyalty to Shaw Club Hotel & Spa, we truly appreciate it! We have taken note of your comments regarding the entrance to our annex building. We did paint that hallway and entrance at the start of this year but clearly, we need to look at doing it again. We look forward to taking care of... More

Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

my husband and i stayed for 2 nights....the staff was very welcoming and friendly...we liked the personal touch of personalized welcome note. Our room had a jacuzzi and fireplace . I had a wine and honey facial at the spa ( the best facial ever!)

Was this review helpful? Yes
Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Thank you for taking the time to share your experience on Tripadvisor! I’m thrilled you had such a memorable stay and took notice of all the little details that made your stay that much more enjoyable! I will be sure to pass on your kind comments to the Shaw Spa team. I look forward to saying hello during your next... More

Toronto, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the beautiful Shaw Club Hotel & Spa courtesy of a gift card romance overnight package. Everything was perfect, complete with thoughtful touches such as the welcome birthday gift dessert for my husband! It was a pleasant surprise as I had only mentioned it in passing during my phone conversation with the hotel booking clerk.... More

Was this review helpful? Yes
Lisa M, Guest Relations Manager at Shaw Club Hotel & Spa, responded to this review

Wow, thank you so much for taking the time to write such a wonderfully detailed review. We truly appreciate it! I’m so happy to hear your getaway to celebrate your husband’s birthday was a success! Being a small, boutique hotel we strive to create a personal experiences each and every time and I’m thrilled to hear we accomplished this for... More

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Additional Information about Shaw Club Hotel & Spa

Address: 92 Picton Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Shaw Club Hotel & Spa 4*
Reservation Options:
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Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#2 Romantic Hotel in Niagara-on-the-Lake #2 Spa Hotel in Niagara-on-the-Lake #2 Luxury Hotel in Niagara-on-the-Lake #4 Business Hotel in Niagara-on-the-Lake #6 Family Hotel in Niagara-on-the-Lake
Hotel Class
Official Description (provided by the hotel)
The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more   less 
Number of rooms
30

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