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The Pillar and Post Inn, Spa and Conference Centre

Certificate of Excellence
4.0 of 5
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48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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The Pillar and Post Inn, Spa and Conference Centre
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Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Nancy S Cleveland, Ohio
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (304)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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Cleveland, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

First off, we were assigned a room across from the outdoor pool and around the corner from the laundry so it was very humid and reeked of chlorine. The air conditioning unit rattled and "screamed" whenever the condenser came on. Needless to say, we had to shut the unit off at night which caused our room to become stuffy. Upon... More 

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Milton, Canada
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

The lobby was very pretty, I do like the older look and feel to the hotel, the decorations are nice and the staff were friendly and very helpful. It was in a perfect location, as it was only a short walk to the heart of the historical district - so there was no worry about finding parking, my husband and... More 

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Kitchener
Level Contributor
71 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my second stay at this hotel, my previous stay was a year ago... I stayed in an upper floor balcony room which you had to go outside to get to and overlooked the pool... The room was clean, well organized, and comfortable. The wifi in the resort worked extremely well. The balcony rooms as mentioned are outside, the... More 

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Ann Arbor, Michigan
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My spouse and I had an awesome weekend away at The Pillar and Post Inn. The reception desk personnel were friendly and helpful. The wait staff in the restaurant were knowledgeable and accommodating - especially Derek at dinner. The guest room was huge! A lovely bottle of wine and rose were waiting when we got in. Sitting by the pool... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife an I went there for the night on 07/18/15 to celebrate our 15th wedding anniversary. On arrival our room was not ready and the staff was very concerned. They offered to buy us a drink until the room was ready. We inquired about our luggage, they said just bring it in and they would keep it behind the... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 2 nights and enjoyed every minute of it. The outdoor pool area was amazing as well as the more tranquil indoor pool. We really enjoyed our dinner at the onsite steak house ( thanks to Patricia) for the great service. Wineries are eveywhere as well as fresh fruit stands. Would highly recommend.

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Recently we visited the Shaw Festival on Niagara-On-The Lake. What a lovely area. A quaint town with cheese shops and vineyards galore. But... our hotel, Pillar and Post, was not to be believed! The staff was so friendly, the atmosphere peaceful, the pool and Spa area delightful. The resturant absolutely delicious. Each night a rose was placed upon my pillow:)... More 

Was this review helpful? Yes 3
Toronto, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

outstanding service to the guests, staff go beyond the call of duty to make your stay enjoyable and treat you like a king and queen. Loved the peace and quiet. Close to parks and downtown. Will be returning to get away from the rat race was nice weekend to spend with my family. The entire facility well maintained, everywhere on... More 

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Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on business. I liked it, it is cute friendly but not the kind of place I love. It is quaint and pretty I prefer big and modern make your decision based on that. It is well located in Niagara on the lake.

Was this review helpful? Yes 1
Toronto, Canada
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not understanding the good reviews here! This review will make no difference because this 'motel' is booked up all summer with wedding parties so they pretty much seem to have a captive audience. It appears as if there are not many places that accomodate this many people in NOTL. This place is in a good location and five minute walk... More 

Was this review helpful? Yes 4
Paul M, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

Dear Andrea, Thank you for taking the time to speak with my Executive Assistant and we are looking forward to your return! Kind regards, More 

Hotel Review Summarization

What travelers say

  • Indoor pool(8)
  • Very nice(5)
  • Hot springs(4)
  • Outdoor hot(4)
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203 photos of this hotel

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