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All 15 Niagara-on-the-Lake hotels

The Pillar and Post Inn, Spa and Conference Centre

4.0 of 5 Hotel   |   48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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83%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Thumbelinasmum Boston, Massachusetts
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824 people have reviewed this hotel

Traveler rating
    505
    183
    71
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    23
See reviews for
128
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68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • English first
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  • Portuguese first
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English first
Buffalo, NY
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

My husband and I were in NOTL recently to celebrate our tenth anniversary, and booked a couples massage at the spa there. We knew they had other things, so we arrived in plenty of time to sit in the hot tub for a bit before our spa appointment. We were told to be in the spa lounge by 4:55, so... More

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Our room was comfortable and clean. Triple sheets. The doors had poorly installed knobs for hanging the do not disturb signs on (I guess, some did that). The door didn't have one of those partial open locks on it. The hot springs tub was nice, but I never did manage to find out if is real or stuff added to... More

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I went for a spa getaway and was pleasantly surprised. Front desk and hotel staff were extremely accommodating with every request and went out of there way to make me feel safe and comfortable as a single traveller. Hotel isn't too big so you don't feel lost in the hustle/bustle but it has all the special little touches. Fresh flowers... More

Was this review helpful? Yes 1
Toronto
Contributor
12 reviews 12 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Recently stayed at the Pillar and Post for two nights. On the positive side, the Inn is vintage NOTL and the property beautiful. The outdoor pool and patio area were delightful. Spa area great as well. Our dinner at the Cannery restaurant was exquisite and the service superb during a busy Saturday night. Staff were friendly and helpful. A minus... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel amazed from arrival, lovely surrounding, Niagara on the lake is a stunning place and the local bars and pubs are also lovely, rooms are stunning, luxurious and comfortable, spa facilities second to non, and the staff are lovely, recommend to anyone

Was this review helpful? Yes
Property-Services, General Manager's Office at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

We are so pleased that you enjoyed your stay with us. We truly appreciate you sharing your wonderful experience and for taking the time to reflect on your stay at the Pillar and Post Inn and Spa. Our goal is to always provide you with exceptional quality and service to ensure your stay is memorable. Again, thank you very much... More

Scotland, Ontario
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Took my wife to this hotel for an overnight stay on Thursday night of last week. Just as a romantic getaway. Booked the stay based on a friend's recommendation. Although a very expensive booking for a single night, we are glad we went here. It was a beautiful hotel and amazing landscaping and beautiful pools, spas, etc. We will surely... More

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Montreal, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Took my wife and a couple friends there for a two nights stay. Magnifique ! Flowers all over the place, Inside and outside. The rooms are large and very clean. My wife had a rose on the bed every night. The food and the service in the Carriages diningroom is excellent. Wine selection very ggod.

Was this review helpful? Yes
New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Niagara on the Lake is a picture-perfect little town with the most beautiful flowers cascading from every window, and quaint shops, many hotels, spas, and wineries from which to choose. My husband chose The Pillar and Post hotel for a 5 day family trip with our three college-age children and everyone was very happy. Our two rooms were very perfectly... More

Was this review helpful? Yes
Property-Services, General Manager's Office at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

We are so pleased that you were able to enjoy a family getaway with us. We truly appreciate you sharing your lovely experience and taking the time to reflect on your stay at the Pillar and Post. Our goal is to always provide you with exceptional quality and service to ensure your stay is memorable. We hope we can be... More

1 review
5 of 5 stars Reviewed 1 week ago

Our company recently experienced an extremely well organized and successful Leadership Meeting held at the Pillar and Post Inn. Food was exceptional! A highly recommended location for your next business event.

Was this review helpful? Yes
Property-Services, General Manager's Office at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

We are thankful for your comments and for choosing the Pillar and Post for your corporate meeting. It means a great deal to the staff to receive such wonderful comments from our guests. We appreciate you taking the time to do so. We hope to see you again on your next visit to Niagara on the lake. More

Cork,Ireland
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Took my wife to the Pillar and Post for a one day birthday break. We organized the wine trolley tour, and the bar staff had us fed and watered in 30 minutes to make that happen. The room had a huge super king bed, was clean and had a decent sized bathroom. My wife took in a massage at the... More

Was this review helpful? Yes
Property-Services, General Manager's Office at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

Thank you so much for taking the time to let everyone know about your experience at the Pillar and Post. We were happy to be a part of your wife's special birthday celebration get-away. We look forward to seeing you in the near future! More

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Additional Information about The Pillar and Post Inn, Spa and Conference Centre

Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Pillar and Post Inn, Spa and Conference Centre 4*
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Also Known As:
Pillar And Post Niagara
Pillar And Post Hotel
The Pillar And Post Hotel
Inn Pillar Post
Pillar Post Inn
Pillar & Post Hotel
Pillar & Post Niagara Lake

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Niagara-on-the-Lake #6 Spa Hotel in Niagara-on-the-Lake #6 Business Hotel in Niagara-on-the-Lake #7 Luxury Hotel in Niagara-on-the-Lake #8 Romantic Hotel in Niagara-on-the-Lake
Hotel Class
Official Description (provided by the hotel)
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, #1 spa in North America (Spas of America 2007-8), Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more   less 
Number of rooms
122

Questions & Answers

Questions? Get answers from The Pillar and Post Inn, Spa and Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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