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All 13 Niagara-on-the-Lake hotels

The Pillar and Post Inn, Spa and Conference Centre

4.0 of 5
48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Most recent review
5 of 5 stars Reviewed June 16, 2013
JJJJCalgary Calgary
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490 reviews from our community

Traveler rating
    280
    108
    50
    32
    20
See reviews for
Families
61
 
Couples
288
 
Solo
10
 
Business
45
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Calgary
1 review
5 of 5 stars Reviewed June 16, 2013 NEW

We had our wedding at the Pillar and Post in May 2013. It was the such a wonderful venue - great staff, great service, great food, great everything. Our guests still rave about how this was "the best wedding they have ever been to", and we couldn't agree more! I could write on and on about this place, but you'll... More

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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 12, 2013

Stayed at the Pillar and Post the week of Apr 22nd 2013 for a 1 week conference. Great hotel with great service. We were large group (around 80 ppl). Hotel staff was great. Conference facilities - great rooms, good lighting and the snacks were great too! Restaurant - breakfast, lunch and dinner all very good - buffet style for breakfast/lunch... More

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Port Colborne, Ontario, Canada
1 review
5 of 5 stars Reviewed June 11, 2013

I am known to be a 'tough critic" and I have very high expectations which usually leaves me feeling disappointed, however, in the case of our wedding this past weekend at Pillar and Post we are BEYOND THRILLED with every aspect of our experience!! Sandra Sir, the wedding/event planner, along with all of the staff were SO fantastic! We felt... More

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Newmarket, Ontario Canada
2 reviews
4 of 5 stars Reviewed June 7, 2013

We stayed at the hotel for our 25th anniversary. Room was very clean. Staff were very friendly and helpful! Rustic, charming atmosphere. Helped make it special with rose on bed, welcome card. Beautifully kept gardens! Comfortable bed! Air conditioning in room was noisy and annoying! Great, free shuttle service to other properties. Overall very enjoyable!

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See 4 more reviews by Erdco for Niagara-on-the-Lake
Toronto, Ontario, Canada
1 review
4 of 5 stars Reviewed June 6, 2013

The service we received at pillar and post hotel was amazing. From the happy anniversary card at our arrival to the rose on our bed at turn down service, that was fantastic. The hot springs and pool facility also exceeded our expectations. Although, room itself really was not what we were expecting for the price. We were located basically under... More

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Property-Services, Guest Service Agent at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
June 7, 2013

We appreciate all your wonderful compliments about our hotel and that you were able to enjoy the hot springs and take advantage of some time away from the everyday. It is our goal to exceed all expectations, so to know that we were able to do that for you, means a great deal to our guest service team. For your... More

New Glasgow, Canada
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 5, 2013

Just got back from a company conference held at the Pillar and Post Inn. The staff throughout were A1 - we had a fairly large group and we were treated courteously and quickly. The inn itself was a charming spot, the rooms were large & comfortable and the grounds were delightful and well-kept. The food was OK, although we did... More

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Niagara-on-the-Lake, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2013

Resort and a Membership promotion the end of May.There are specialist in Aqua fit,Boot Camp,Pilates,Yoga,Tone and Stretch plus spa specialist.Staff is very happy and welcoming into the resort and other Amenities.Being from Niagara on the Lake we do not have a in door pool so Pillar And Post have open the door to the residence.Thank you and I will tell... More

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Toronto, Canada
Top Contributor
60 reviews 60 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 2, 2013

Having being treated by our children to the Pillar & Post, we were really looking forward to our stay. The decor of the Inn was beautiful during Christmas time, however our room was in the rear of the Inn, had to walk through cold openings before reaching our room. The bed was so high, one needs a step stool to... More

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Property-Services, Guest Service Agent at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
June 7, 2013

Thank you very much for your feedback. As we are always striving for ways to improve and enhance the experience of our guests, we very much value your review, Please accept our apology for the Inconvenience of being booked into a room that required you to go outside. We would be happy to give you an indoor room, if you... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 2, 2013

We arrived at Pillar & Post on the May long weekend and were impressed with the efficiency of the hotel staff. Upon arrival we checked in and had our bikes ready to go to the vineyards. The rooms were spacious and clean. Amenities, with the complimentary tea, 2 pools and 2 hot tubs and the shuttle were perfect. Even with... More

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Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2013

We've enjoyed staying at Vintage Inns over the years. Came to NOTL to celebrate a wedding anniversary and were planning on Queen's Landing until a special Memorial Day rate was promoted for Pillar and Post. We enjoyed a one-night stay with breakfast package. Very warm welcome at Reception upon arrival with a card and chocolates acknowledging our anniversay. The room... More

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See 2 more reviews by LifeTravel2011 for Niagara-on-the-Lake
Property-Services, Guest Service Agent at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
June 7, 2013

We are so pleased that you enjoyed your stay with us to celebrate your anniversary. We truly appreciate you sharing your lovely experience and taking the time to reflect on your stay at the Pillar and Post Inn and Spa. Our goal is to always provide you with exceptional quality and service to ensure your stay is memorable. We are... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Hot springs(16)
  • Outdoor hot(13)
  • Very nice(12)
  • Indoor pool(11)
  • Outdoor pool(8)
  • Shuttle service(5)
  • Breakfast buffet(4)
  • Main street(4)
  • Prime rib(3)

Additional Information about The Pillar and Post Inn, Spa and Conference Centre

Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Niagara-on-the-Lake
#4 Family Hotels in Niagara-on-the-Lake
#5 Business Hotels in Niagara-on-the-Lake
#7 Luxury Hotels in Niagara-on-the-Lake
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, #1 spa in North America (Spas of America 2007-8), Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more   less 
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Also Known As:
Pillar And Post
Pillar And Post Niagara
Pillar And Post Hotel
Pillar Post
The Pillar And Post Hotel
Inn Pillar Post
Pillar Post Niagara
Pillar Post Inn
Pillar Post Niagara Lake
Pillar & Post Hotel

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