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The Pillar and Post Inn, Spa and Conference Centre

Certificate of Excellence
4.0 of 5
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48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Tuscany25 Burlington, Canada
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1,235 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burlington, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed here many times over the last twenty years. I have seen many changes over the years in the rooms and spa being upgraded, and have always been more than happy to stay here! I was just here for two nights with my mom, sister and niece for a girls getaway, and have come away rather disappointed. We... More 

Was this review helpful? Yes 2
Caledon, Canada
Senior Contributor
34 reviews 34 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived early - our room was not ready - no worries we opted to leave our bags and walk around town. The delightful staff insisted on giving us another room that was ready. Very comfortable rooms - romantic fireplace. We enjoyed the pool and hot tub the outdoor hot tub was an extra treat. We will be back.

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Ancaster, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the minute we walked in to the minute we left, my wife and I both experineced nothing but wonderful service, friendly and very helpful staff. The check in was easy and fast, and the staff immediately made you feel very welcome. We started with sitting around the pool and relaxing...very nice, then went outside to the hotpool which was... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 6 days ago NEW

Where to begin...oh my. The Pillar and Post is exceptionally quaint, clean, friendly and exceptionally serviced! My fiancé and I went to NOTL as a romantic retreat. We started by taking a nice 10 min walk to Queen St which is filled with beautiful little shops. We walked down to the lake where we learned some history of the land.... More 

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Toronto, Canada
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Spa has the great option of indoor pool, outdoor pool, indoor hot tub and outdoor hot tub along with saunas which is fabulous but the indoor pool area yesterday could make you pass out from the very obvious chlorine fumes. Of all the healthier less harsh options ... Not sure why this detail was missed! This cheap option takes... More 

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Buffalo, New York
Top Contributor
62 reviews 62 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pillar and post is my guilty pleasure. The atmosphere, facilitates, services, food and service are beyond all expectations. Whether your looking for a couples trip or to relax with girlfriends, choose Pillar and Post. I recommend upgrading to the 80 minute massage. The time flies by!

Was this review helpful? Yes 1
Columbus, Ohio
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Is it bad that the best thing I liked about this hotel was the amazing breakfast buffet (it was included in our stay). If you book - try to get the option where the breakfast is included - its the best I've ever had! Enjoyed the shuttle service too when we needed it! Room had 2 Queen sized beds for... More 

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Paul M, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

Thank you for your favorable review. It is great to see that our efforts to provide our guests with a wonderful guest experience have been achieved. We appreciate all feedback and it is always nice to see a guest has enjoyed their time with us and in Niagara. We do hope to see you again in the future. If you... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I have stayed at this lovely resort for our honeymoon in 2012, and again this past weekend. We highly recommend to any that appreciate a romantic escape in a lovely town. The atmosphere and rooms are beautiful, and staff is very friendly. We hope to return again very soon.

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Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great customer service here and the food was very well done. We had a conference meeting here and the room was good with plenty of refreshments etc. The hotel room was nice with a comfy bed and up to date room with old charm mixed in. Overall a very good stay.

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Paul M, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

We are so pleased that you enjoyed your stay with us. We truly appreciate you sharing your lovely experience and taking the time to reflect on your stay at the Pillar and Post Inn and Spa. Our goal is to always provide you with exceptional quality and service to ensure your stay is memorable. Again, thank you very much for... More 

Brooklin, Canada
Top Contributor
135 reviews 135 reviews
25 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is one of my favourite places to go for a quick weekend away. I love indoor pools, and this place has a great one! The rooms are kind of straddling the line now between being "vintage" and just plain dated, but I still just love this place so much. It may or may not be of interest to you... More 

Was this review helpful? Yes 1
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