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All 15 Niagara-on-the-Lake hotels

The Pillar and Post Inn, Spa and Conference Centre

4.0 of 5 Hotel   |   48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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83%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Jeff S
  • Reviews (790)
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790 people have reviewed this hotel

Traveler rating
    481
    174
    71
    41
    23
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122
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
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English first
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Front desk employees were very nice and helpful on every level, the shuttle into town was perfect with little wait, plus you can go to one of their sisters hotels to catch it also. Room was very clean and cosy. Only wish the spa would keep some appointments open for hotel guests, it was a last minute try but they... More

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Milton keynes
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Pillar and Post 2nd July 2014 for just one night after our visit to Niagara Falls. There was a issue when we arrived with one of the two rooms that had been booked not being ready at 4:00pm to go to. This we found to be un acceptable. As booking in is at 3:00pm. After a... More

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Toronto, Canada
Top Contributor
79 reviews 79 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Pillar and Post is a restful luxurious retreat away from our fast-paced stressful contemporary life. Its enchanting, elegant, and historical atmosphere alongside the inn's friendly unpretentious service is why it's one of my favourite inns in North America. I've been coming to the Pillar and Post since the 1970s as a little girl when the beds were country pine with... More

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Guelph, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Thank you, Pillar and Post staff, for again making our stay a most enjoyable experience. We have always found the staff most helpful and able to accommodate to our specific needs. And we are always greeted with huge smiles - a joy in this day and age. Catherine E.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

We had our wedding at the Pillar and Post on June 21, 2014 and it was WONDERFUL. We would highly recommend anyone thinking of booking their wedding with the vintage hotels to do so! Our wedding co-ordinator, Sandra, was great all the way through the planning process. She always responded quickly to our questions and was very informative. We had... More

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West Seneca, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel was very clean, perfect view of the pool with a nice breeze. The staff were sincere and grade AA+. It was very relaxing, comfortable and no pressure or stress. The little things like the rose and chocolate on the pillow for our anniversary was a wonderful touch.

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is our second stay at a Vintage Hotels property, our first was Queens Landing last year, so this year we decided to stay at the P&P... and we absolutely loved it! We booked the Summer Lovin package (great value as it includes breakfast which everyone knows can be pricey at hotels), but when we arrived at our Traditional guest... More

Was this review helpful? Yes 1
North Bay, Ontario, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Attended a wedding and reception at this location. Although the decor the lovely, the service was abominable. Tables by the pool were dirty. They ran out of salads long before everyone was served and never refilled them. The beef was overcooked, fatty and grisly. The chicken dry. But most shocking was that even though it was a paid bar, and... More

Was this review helpful? Yes 1
Hamilton, Canada
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed in this hotel before for company Christmas parties but this review refers to our most recent stay, Friday July 11, for our wedding anniversary. Location - It's 1 km away from the downtown NOTL strip. If you don't want to walk, there is a complimentary shuttle that will take you there, or to one of the theaters... More

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Property-Services, General Manager's Office at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

Dear Valued Guest Thank you for your detailed review of our property and services. We will look further into at all the areas you mentioned and use them as a tool for continual improvement. Please be assured that our value offerings for packages are created based our guest feedback and tendencies. Being in a wine destination like Niagara-on-the- lake our... More

Westerville, Ohio
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a large lovely old inn very close to the town center. We were only there for the weekend but we enjoyed every minute. I was impressed to see a photo of Queen Elizabeth's visit hanging in the lobby. Our room was spectacular. We had a huge suite when I thought we had reserved a double. A rose was... More

Was this review helpful? Yes 1
Property-Services, General Manager's Office at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

Thank you so much for your favorable review. It is always great to see that our efforts to provide our guests with an excellent guest experience have been achieved. We appreciate all your wonderful compliments and it is always nice to see a guest has enjoyed the amenities and extra's that the Pillar and Post offers. We do hope to... More

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Additional Information about The Pillar and Post Inn, Spa and Conference Centre

Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Pillar and Post Inn, Spa and Conference Centre 4*
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Also Known As:
Pillar And Post Niagara
Pillar And Post Hotel
The Pillar And Post Hotel
Inn Pillar Post
Pillar Post Inn
Pillar & Post Hotel
Pillar & Post Niagara Lake

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Niagara-on-the-Lake #6 Business Hotel in Niagara-on-the-Lake #6 Spa Hotel in Niagara-on-the-Lake #7 Luxury Hotel in Niagara-on-the-Lake #8 Romantic Hotel in Niagara-on-the-Lake
Hotel Class
Official Description (provided by the hotel)
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, #1 spa in North America (Spas of America 2007-8), Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more   less 
Number of rooms
122

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