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All 15 Niagara-on-the-Lake hotels

The Pillar and Post Inn, Spa and Conference Centre

4.0 of 5 Hotel   |   48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Deanna P Buffalo, New York
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832 people have reviewed this hotel

Traveler rating
    511
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
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English first
Buffalo, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

there was no exhaust fan in the bathroom, it was terrible after we all took showers. The hallways are extremely hot in this hotel. The halls are creepy. This hotel has a strange layout. It is very old. The bathrooms are updated but the rooms seem old to me and stuffy. The website makes this hotel seem really upscale but... More

Was this review helpful? Yes 1
Preston, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the P and P for 5 nights from 17th August. The whole experience was fantastic. The two night package deals enable you to sample the Cannery Restaurant (only one dinner incl.) which was simply wonderful. Food and Staff were excellent. Just like to mention Amy who was delightful and was the perfect 'host'. Breakfast was excellent serving everything... More

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St. Catharines, Canada
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were here for our anniversary and we did it all hotel, dinner, spa(massage) then the hot springs. The hotel is beautiful, but the rooms kinda seem a little plain for what the lobby and all the other areas of the hotel, you would think the rooms would be a lot more modern. but that is just my though, others... More

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Hamilton, Canada
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I travel to the Pillar and post at least 2-3 times a year! We do an annual girls trip which we just finished and I like to travel with my Boyfriend around christmas time as its charm and quaintness is incomparable! If your looking for a place that caters to your every need, and leaves no stone unturned....this is the... More

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Burlington
1 review
5 of 5 stars Reviewed 1 week ago NEW

My husband and I just wanted to express our gratitude to the Pillar and Post staff for providing us with the ultimate wedding experience. They accomodated our every need and went above and beyond. Our guests loved the hotel and it's prescence, especially the overly pleasant and friendly staff. We still get compliments from guests on how lovely the hotel... More

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Toronto, ON
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Here you are treated like royalty from the moment you check in to the moment you check out! It's actually an unbelievable experience, and it's exactly what 5 star service should look like! No where else, have I been so pleased with amenities and service! Thanks pillar and post

Was this review helpful? Yes 1
Potomac, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

This was our 9th stay here...as usual the staff and hotel were wonderful. We come for the Shaw Festival and even though this hotel is a few blocks from the main street of NOTL where the shops and theaters are located. it is easily walkable and worth the walk. The hotel also offers reliable and prompt shuttle service to and... More

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Toronto
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and myself stayed here over the July long weekend. Check in was easy, the room was very nice with a nice high ceiling. Once we arrived in our room there was bottle of wind and chocolates waiting beside the TV. The grounds were nicely kept and the pool area was very nice but also busy as the weather... More

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Boston, Massachusetts
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our room was comfortable and clean. Triple sheets. The doors had poorly installed knobs for hanging the do not disturb signs on (I guess, some did that). The door didn't have one of those partial open locks on it. The hot springs tub was nice, but I never did manage to find out if is real or stuff added to... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went for a spa getaway and was pleasantly surprised. Front desk and hotel staff were extremely accommodating with every request and went out of there way to make me feel safe and comfortable as a single traveller. Hotel isn't too big so you don't feel lost in the hustle/bustle but it has all the special little touches. Fresh flowers... More

Was this review helpful? Yes 1
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Additional Information about The Pillar and Post Inn, Spa and Conference Centre

Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Pillar and Post Inn, Spa and Conference Centre 4*
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Also Known As:
Pillar And Post Niagara
Pillar And Post Hotel
The Pillar And Post Hotel
Inn Pillar Post
Pillar Post Inn
Pillar & Post Hotel
Pillar & Post Niagara Lake

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Niagara-on-the-Lake #6 Spa Hotel in Niagara-on-the-Lake #6 Business Hotel in Niagara-on-the-Lake #7 Luxury Hotel in Niagara-on-the-Lake #8 Romantic Hotel in Niagara-on-the-Lake
Hotel Class
Official Description (provided by the hotel)
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, #1 spa in North America (Spas of America 2007-8), Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more   less 
Number of rooms
122

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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