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All 15 Niagara-on-the-Lake hotels

The Pillar and Post Inn, Spa and Conference Centre

4.0 of 5 Hotel   |   48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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A recent review
5 of 5 stars reviewed 3 days ago
Willyliam Toronto, Canada
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718 people have reviewed this hotel

Traveler rating
    435
    158
    66
    38
    21
See reviews for
109
413
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58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Toronto, Canada
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The outdoor hot tub is amazing. We went in December 2013, on a beautiful snowy day, and it was an experience to remember. My partner got a massage and a facial and she quite enjoyed it. I stuck by the pool and read. On the whole, would highly recommend. It's worth repeating: go during winter time, when you'll get an... More

Was this review helpful? Yes 2
St. Catharines, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed overnight at the hotel on Friday, and had one of the outdoor access rooms as we were travelling with our small dog. We had high expectations after reading all the positive reviews, but were overall somewhat disappointed by our stay, due to the following reasons: 1. Upon arriving in our room our dog found a corn chip somewhere.... More

Was this review helpful? Yes 1
Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I have gone to Pillar and Post a number of times over the past 10 years. Each time we are impressed by the beautiful inn and its staff. First, visiting Niagara-on-the-Lake is like stepping back in time to an English village. You feel your body and mind unwind as you drive into the quaint village. Then as... More

Was this review helpful? Yes 1
Ontario's Near North, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

We have been coming to this Inn since 2006 when we were married and actually this is where we had our honeymoon. We came back time and time again and not to say without issues at times. At times we had very good reason to speak up and let them know what we were not happy with. They are not... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband and I recently stayed at the Pillar and Post for 2 nights as an escape from the every day "bustling". I must say our experience was excellent. The ambiance was very delightful. Staff was exceptional. Food at cannery was wonderful. The room was fabulous. We enjoyed our stay and will definitely return. We also enjoyed the local winery... More

Was this review helpful? Yes 1
London, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Just arrived home from a two night stay in Niagara on the Lake. This is our second time staying at the Pillar and Post and it could not have been lovelier. The beds are incredibly inviting and comfortable. We were upgraded to a room with a fireplace and couch. The staff went above and beyond to meet our every need...be... More

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Midhurst
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our first visit to the Pillar and Post, but not our first visit to the Vintage Hotels chain. I choose this particular hotel because of its rating on Trip Advisor for a romantic getaway destination hotel. My wife and I were not disappointed either. Our room was spacious, romantic, clean and perfect. As per my request upon booking... More

Was this review helpful? Yes 1
Belleville, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel by far exceeded our expectations. The staff made us feel like their friends. Was there at all times for us. Service in all areas were wonderful. The food was excellent. Was a very relaxing trip for us and will certainly return. The hotel is close to the town. Easy to walk to if so desired.

Was this review helpful? Yes 2
Property-Services, General Manager's Office at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

We are very flattered by your compliments and your recommendation! We are so pleased that you love the Pillar and Post, and that we were able to exceed your expectations!! We look forward to seeing you in the near future! More

Ontario Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I recently stayed at the Pillar and Post for three nights in Niagara on the lake. This is our fourth time staying at this hotel. We have always found this property well maintained, clean and very comfortable. When we arrived we were greeted by very friendly staff (which by the way is the norm at this hotel).... More

Was this review helpful? Yes
Property-Services, General Manager's Office at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

Thank you for your favorable review. It is great to see that our efforts to provide our guests with a wonderful guest experience have been achieved. We appreciate all feedback and it is always nice to see a guest has enjoyed their time with us and in Niagara. We do hope to see you again in the future. If you... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

4 of us spent two days (1 night) at Pillar and Post for a girl's get away. Service excellent! Room was very clean and up to date. Staff was extremely friendly and helpful. The food is really good and the Spa was amazing. Overall, we spent 1 full day using the amenities and we loved it! We left feeling relaxed!... More

Was this review helpful? Yes
Property-Services, General Manager's Office at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

We appreciate all your wonderful compliments about our hotel and that you were able to enjoy your girls weekend away and take advantage of some time away from the everyday. It is our goal to exceed all expectations, so to know that we were able to do that for you, means a great deal to our guest service team. We... More

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Additional Information about The Pillar and Post Inn, Spa and Conference Centre

Also Known As:
Pillar And Post
Pillar And Post Niagara
Pillar And Post Hotel
Pillar Post
The Pillar And Post Hotel
Inn Pillar Post
Pillar Post Niagara
Pillar Post Inn
Pillar Post Niagara Lake
Pillar & Post Hotel
Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Niagara-on-the-Lake
#6 Business Hotel in Niagara-on-the-Lake
#6 Luxury Hotel in Niagara-on-the-Lake
#8 Romantic Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Pillar and Post Inn, Spa and Conference Centre 4*
Official Description (provided by the hotel):
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, #1 spa in North America (Spas of America 2007-8), Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more   less 
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