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All 15 Niagara-on-the-Lake hotels

Queen's Landing

4.0 of 5 Hotel   |   155 Byron Street | P.O. Box 1180, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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87%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
LeeAnnefromListowel Listowel, Canada
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662 people have reviewed this hotel

Traveler rating
    435
    144
    52
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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
Listowel, Canada
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When booking this hotel, I recommend spending a little more to upgrade your room. This will give you a nicer view of the Niagara River and the marina, and your room will be a little larger. This hotel is a nice 8 minute walk to the main town centre of Niagara-on-the Lake. It is a quiet retreat away from the... More

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GMQueenslanding, General Manager at Queen's Landing, responded to this review

Hello Leanne - we wanted to thank you for your 5 star rating of Queen's Landing. We always appreciate it when Senior Contributors such as yourself rate us at the top! You are right - we do have a variety of room types and bed configurations to suit all of our travelers. It is always good to book the room... More

Vaughan, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My wife and I just returned from a three day, two night stay at Queen's Landing. Our room overlooked the Niagara river and was functional, very clean and well decorated. The staff was warm, friendly and and their smiles were very sincere. We were always greeted with a nice warm, friendly smile. A special thanks to Athena, Ashley, Charlie, Frank,... More

Was this review helpful? Yes
GMQueenslanding, General Manager at Queen's Landing, responded to this review

Hello Vincent - I wanted to thank you for your posting here on TripAdvisor and for recognizing our outstanding front desk and guest services team. Our staff in these areas are typically the first to greet our guests and the last who say good bye so to hear that they made such an impression on you is fantastic! Each of... More

1 review
5 of 5 stars Reviewed 1 week ago

Queens Landing is just two blocks to the start of the main street, Queens Street. It is clean and full of flowers. The room was clean and nicely appointed. The two amazing things about the hotel are (a) it's staff and (b) your ability to fully utilize the services at its sister properties. As an example, they will quickly chauffeur... More

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GMQueenslanding, General Manager at Queen's Landing, responded to this review

Hello Paul - I wanted to thank you for your 5 star rating here on TripAdvisor following your recent stay at Queen's Landing. We couldn't agree more - our number 1 asset is our team of hospitality professionals who make it their mission to ensure complete guest satisfaction. Your recognition of this is vital to our business and we thank... More

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a really good hotel: excellent service, good food, nice room and excellent location for the lovely little town. i thought it was expensive and would be nice if they included continental breakfast in the cost of the room. It was super to have a pool and a little outside place to dry off and read. More comfortable outside... More

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Toronto, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I honestly don't understand the great reviews for this hotel. My wife and I stayed at this hotel for one night in July of 2014 and I have to say it was one of the dankest hotels I've ever stayed in. From the moment we walked in we noticed the worn floors in the lobby and became suspicious. The guest... More

Was this review helpful? Yes 2
Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I am an Event Coordinator and hosted our most recent conference at Queen's Landing. The staff could not have been more helpful and accommodating! Kristi was our services manager and she was great to work with. With all the back and forth she made sure every detail was executed as planned. She suggested solutions for any issues and the whole... More

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GMQueenslanding, General Manager at Queen's Landing, responded to this review

Dear valued corporate guest - I wanted to thank you for sharing your recent planning experience here at Queen's Landing. Kristi and Paul reported that they enjoyed working along side you and being a part of your successful conference. They make it their mission to provide exceptional service to each and every group we host. Thank you also for recognizing... More

Guelph, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently visited Niagara on the Lake and had the pleasure of spending the night at Queens Landing. Right from check In we were met with warm smiles and a welcoming attitude. After a helicopter ride over the falls we made our way to NOTL. Our room was ready when we checked in ahead of the official... More

Was this review helpful? Yes 1
GMQueenslanding, General Manager at Queen's Landing, responded to this review

Dear valued guest - I wanted to thank you for providing such a detailed review of the hotel and your stay here on TripAdvisor. You are a keen traveler who appreciates great service in wonderful surroundings. We are so pleased you were able to enjoy the property, our town and culinary offerings. We hope that you will come and stay... More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We held our annual Board of Directors Planning Days at the Queen's Landing recently. We were impressed by the responsiveness and professionalism of the staff, the beautiful, well-kept and clean surroundings, the great food selections both in the restaurants and the meeting rooms. Personally, I enjoyed being surrounded by fresh roses, and the awesome macarons served with afternoon coffee. Looking... More

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GMQueenslanding, General Manager at Queen's Landing, responded to this review

Hello Judy - I wanted to thank you for your post here on TripAdvisor following your annual conference here at Queen's Landing. We always enjoy hosting this event and are so pleased it was another success! I agree - the hotel has little touches here and there to impress our guests - like the fresh flowers throughout the conference level... More

Corning
Top Contributor
168 reviews 168 reviews
45 hotel reviews
454 helpful votes 454 helpful votes
4 of 5 stars Reviewed 1 week ago

Toured this hotel and found the accommodations to be excellent. Slightly away from downtown, the scenery associated with and the views of Lake Ontario were excellent. Food was fairly good. A nice place to visit.

Was this review helpful? Yes 2
Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband surpassed me with a trip here. He planned the entire event. The hotel claims it is a 4 diamond hotel. I would say maybe by Canadian standards not US. We stay in many fine hotels and this just does not live up to the standard. The room was fine, small but clean. Bed was very comfortable. But the... More

Was this review helpful? Yes 3
GMQueenslanding, General Manager at Queen's Landing, responded to this review

Dear valued guest - I wanted to report back to you following your recent post here on TripAdvisor. I did speak directly with the front office manager and concierge to see what happened in more detail. This time of the year is very busy in our town and our guest service and concierge team work very hard to please and... More

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Additional Information about Queen's Landing

Address: 155 Byron Street | P.O. Box 1180, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Queen's Landing 4*
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Also Known As:
Queen`s Landing Hotel Niagara-On-The-Lake
Queens Landing Niagara Lake
Queens Landing Hotel
Hotel Queens Landing

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Niagara-on-the-Lake #3 Family Hotel in Niagara-on-the-Lake #5 Luxury Hotel in Niagara-on-the-Lake #5 Spa Hotel in Niagara-on-the-Lake #7 Romantic Hotel in Niagara-on-the-Lake
Hotel Class
Official Description (provided by the hotel)
Stately Georgian-style mansion overlooking the scenic Niagara River and Lake Ontario. #1 hotel in Ontario on Conde Nast Gold List 2010 and CAA/AAA Four Diamond Award for dining and accommodations. Conveniently located just a short walk from the town’s main street and Shaw Festival. 142 elegant guestrooms. ... more   less 
Number of rooms
142

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