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All 15 Niagara-on-the-Lake hotels

Prince of Wales

4.0 of 5 Hotel   |   6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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A recent review
4 of 5 stars reviewed 2 days ago
Moondoggie317 Woodbridge, Canada
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830 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woodbridge, Canada
Top Contributor
112 reviews 112 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We recently stayed at the Prince of Wales to celebrate our wedding anniversary. When we checked-in, we found the front desk staff to be friendly & helpful, so much so that we got our room upgraded. When we returned from dinner, we found the housekeeping staff had turned down the bed linens and placed a rose on the pillow. My... More

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warwickshire
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

this is one of the most beautiful places I have visited in a long time the hotel and staff were superb and nothing was too much trouble for them... the restaurant was amazing and the food was totally delicious, with the staff explaining everything to you. This is a must visit if you are in the area

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London, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We opted to host our Annual Department Head Retreat at the Prince of Wales. Although I did not attend the two day retreat, I was told the venue was an excellent choice for our meeting. The food was outstanding, service impeccable and staff attentive. The rooms were large and nicely appointed. My boss was upgraded to a larger room. The... More

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Smyrna
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A charming, historic accommodation a short walk from both Shaw Festival sites and Niagara-on-the-Lake's shopping and restaurants. Only disappointment was the breakfast buffet which had not been replenished after an apparent raid by a bus load of guests.

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Kelly E, General Manager at Prince of Wales, responded to this review

Dear James S, Thank you for sharing your experience on TripAdvisor. I always appreciate receiving feedback from our valued guests. Our "old world charm" and " location" are truly what brings people back to stay with us! I would like to apologize for your breakfast experience and hope this will not deter you from considering us whenever your travels bring... More

Windsor, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

In September 2014 we were invited to attend a wedding in Niagara Falls. The ceremony took place by the Falls, but the reception took place at the Prince of Wales. That is how how got there. The place is a piece of jewelry if you lik, vintage hotels, but it is not our taste. I was impressed but how clean... More

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Ottawa
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time we have stayed here and we liked it just as much the second time around. Great location! Right on the main strip, yet quiet. Parking and wifi included. Staff friendly and helpful. Rooms large and clean! Close walk to the Shaw Festival...and close enough to the wineries! We brought our bicycles with us and the... More

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Kelly E, General Manager at Prince of Wales, responded to this review

Dear shoppingBound12, It was such a pleasure to read your review on TripAdvisor. It is wonderful to hear that you enjoyed your stay just as much the second time around! As we strive to make every experience an exceptional one, it is especially rewarding to hear that you enjoyed your return to the hotel. I am pleased the staff were... More

Grimstad, Norway
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a very nice hotel in the old english style right in the middle of the old town of Niagara on the Lake. Very pricy hotel and a normal breakfast buffet for two set us back about USD 75 whcih it was not worth. Other than that it has a lot of charm to it and is definitely a... More

Was this review helpful? Yes 1
Kelly E, General Manager at Prince of Wales, responded to this review

Dear Michael_Morland, Thank your for choosing the Prince of Wales Hotel during your travels to Niagara on the Lake. I am pleased to hear you enjoyed the charm of the hotel, we are a very unique property in the heart of our beautiful little town. I was disappointed to hear you did not enjoy your breakfast, but appreciate your candid... More

Yorkshire, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Initial contact and booking communication poor. On arrival and during stay the staff were pleasant and welcoming. Room sizeable with adequate storage and facilities and in reasonable decorative order - but could do with more coat hangers. Some housekeeping and maintenance issues - Shaving mirror light not working, lampshades dusty, curtain pelmet drapes dusty, aircon duct grilles dusty. Food pretty... More

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Kelly E, General Manager at Prince of Wales, responded to this review

Dear Roaming21, Thank you for taking the time to submit your experience on TripAdvisor. Your feedback is truly important to us because it helps us to realize both our strengths and weaknesses from our guest point of view. We will keep your concerns in mind as we continually evolve to best meet and exceed our guest's needs. Kind Regards Kelly... More

Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I received the overnight stay at the Prince of Wales with theater tickets and three course dinner as a gift for my retirement from work. I have stayed in the beautiful town of Niagara-on-the-Lake before but this was my first time at the Prince of Wales. We upgraded to a king suite and were wowed by the beautiful room with... More

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Toronto
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed one night during labour day long weekend (other night was at White Oaks). Location is right in the heart of the main strip with easy access to everything. The room had a rustic but romantic feel. Free wifi, free water and fruit in the room with a large tv. Bathroom was decent size. Had lunch in the hotel restaurant... More

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  • Afternoon tea(8)
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  • Main street(6)
  • Jacuzzi tub(5)

Additional Information about Prince of Wales

Address: 6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Prince of Wales 4*
Number of rooms: 110
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Also Known As:
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Wales Hotel Niagara Lake
Prince Wales Niagara Lake

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