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All 15 Niagara-on-the-Lake hotels

Prince of Wales

4.0 of 5 Hotel   |   6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Prince of Wales

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A recent review
4 of 5 stars reviewed yesterday
Sandra K Burlington, Canada
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718 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
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English first
Burlington, Canada
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I wish we could have stayed longer and enjoyed more of the amenities at the Prince of Wales. My boyfriend and I came down to NOL for the weekend to see a show at Shaw and decided to spend the night at the Prince of Wales. We enjoyed a large room with a fireplace, king size bed and jacuzzi tub.... More

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Niagara Falls, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Although we have been to NOTL many times we have never stayed the night, so when our niece told us her wedding was going to be at the Prince of Wales we were very excited. The hotel is clean, everyone of the staff were more then accommodating to our needs, when we got to our room, we couldn't find a... More

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Mississauga, Canada
1 review
2 of 5 stars Reviewed 5 days ago NEW

The food in the dining room was beautifully presented but horrible to eat. Oysters served with paper thing slices of lemon not suitable for squeezing and something they called horseradish but was white grated ? with no taste. Had to ask for wedges of lemon and Tabasco. In addition the shucker had not left any of the juice, the oyster... More

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Toronto, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What a delightful stay at the Prince of Wales. The staff made us feel right at home and took excellent care of us.The suite was very accommodating and spacious with 2 large screen TV's and a gas fireplace. Decorated in with period furniture and antiques really added to the ambiance. The in house restaurant was running a special 3 course... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there overnight to celebrate Spring... we were first delighted by the person who checked us in and surprised by a room larger than we expected... but then were so poorly treated when we went to breakfast the next morning! First we waited without being greeted, then we were taken to a table by a manager who didn't smile... More

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Kelly E, General Manager at Prince of Wales, responded to this review

Dear StephenS Thank you for sharing your comments on TripAdvisor. We pride ourselves at the Prince of Wales Hotel in offering personalized service at the highest standard, and the details which you noted with our dining room is not the experience which we strive to provide to our guests. I will take the necessary measures to do an internal follow... More

London, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We went here for a winter getaway. First we had High Tea in Tea Room which was a really nice experience. We stayed in a Deluxe room in the main part of the Hotel which was really nice and clean. We tried the salt water pool and whirlpool and it was fantastic, we had the whole pool to ourselves .... More

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Kelly E, General Manager at Prince of Wales, responded to this review

Dear beachloverjc, Thank you for taking the time to detail your experience at the Prince of Wales Hotel. I truly appreciate all of your wonderful feedback. It is through such thoughtful support and feedback like yours that our team continues to be inspired every day! We look forward to hosting you again in the near future. Kind Regards, Kelly Exelby... More

Mississauga, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My company held its Annual General Meeting here last week. This is the third time since 2006 that we have used the Prince of Wales hotel as our AGM venue. It is a beautiful hotel, with a lush and traditional feel. Every room I've ever seen is decorated differently. We held three meetings and a formal dinner, so there were... More

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Rochester, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

This was our second stay at the Prince of Wales, booked primarily because of our wonderful experience several years ago. It was to have been a romantic overnight getaway for my husband's birthday, but the premium king room with a fireplace left a lot to be desired. Only the top (no flames) of the small gas fireplace was visible from... More

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Kelly E, General Manager at Prince of Wales, responded to this review

Dear Joanne C, Thank you for taking the time to detail your recent experience at the Prince of Wales Hotel. At The Prince of Wales we continuously strive to offer exceptional levels of service, it appears that we failed to deliver this to you during your stay. I am very sorry to hear you hesitated to contact the front desk... More

Detroit, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

It's great there is nothing to complain about. It's charm is overwhelming. Just go. Drink, eat, walk, shop. Eat again. Relax. In the most beautiful pool ever! If you want to go to the falls this is the best place to stay and the seven mile drive is so worth it.

Was this review helpful? Yes 1
Kelly E, General Manager at Prince of Wales, responded to this review

Dear MissMooky, I agree"Just go!" Thank you for taking the time to post your review on TripAdvisor . I think your review says it all! I am so pleased to hear we offer everything to make your stay enjoyable. We hope you will join us again in the near future. Kind Regards Kelly Exelby General Manager More

Barrie, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a beautiful stay at the Prince of Wales Hotel celebrating their 150 year anniversary. The staff is super friendly and helpful and certainly made you feel very welcome. The rooms were elegant and had everything you might need to make your stay comfortable. We enjoyed a delicious 3 course dinner and would certainly recommend this wonderful hotel to... More

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Hotel Summarization (Beta)

What travelers say

  • Afternoon tea(8)
  • Main street(6)
  • Dining room(6)
  • Jacuzzi tub(5)

Additional Information about Prince of Wales

Address: 6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Location: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Niagara-on-the-Lake
#3 Luxury Hotel in Niagara-on-the-Lake
#4 Romantic Hotel in Niagara-on-the-Lake
#5 Family Hotel in Niagara-on-the-Lake
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Prince of Wales 4*
Official Description (provided by the hotel):
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more   less 
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Also Known As:
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Of Wales Hotel
Prince Wales Hotel Niagara Lake
Prince Wales Niagara Lake

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