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Prince of Wales

Certificate of Excellence
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6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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988 Reviews from our TripAdvisor Community

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Traveler rating
    684
    176
    77
    43
    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
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  • All months
    (988)
  • Mar-May only
    (211)
  • Jun-Aug only
    (314)
  • Sep-Nov only
    (243)
  • Dec-Feb only
    (220)
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Buffalo, New York
1 review
5 of 5 stars Reviewed yesterday NEW

We have been staying in NOTL every July for 14 years to celebrate our wedding anniversary. After an unfortunate computer glitch, our hotel reservations at the Moffat Inn had to be changed last minute. Kelly Exelby, the General Manager at Prince of Whales went above and beyond in providing us with accommodations and amenities at the hotel to make up... More 

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Ontario
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel in mid-July. We decided to go for the afternoon high tea which was absolutely horrible. Firstly, the service was terrible. After sitting there for about 20 minutes, I finally went to ask for service. Then it took at least another 30 minutes before tea or anything else appeared on the table. The tea is expensive... More 

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Batavia, New York
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My friend and I recently returned from a two-night stay at the Prince of Wales hotel. The Prince of Wales Hotel was to be our final stop during a brief "vacation tour" of the magnificent Niagara region. Unfortunately, the morning before we were slated to arrive at the hotel, my traveling companion threw his back out; we were ready to... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is beautiful and elegant with great central location. Friendly and helpful staff. Very nice lounge and bar menu. Rooms are spacious, comfortable and clean. Indoor pool looked very nice too.

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Toronto, Ontario
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we booked this hotel through Trivago. Best rate around Niagra on the lake. Still very expensive for one night, but most hotels in the area you can book a 2 night minimum. We had a King suite, old decorations, but clean and a very comfortable bed. Close to everything in Niagra on the lake. Lots of amenities.

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Plano, Texas
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

While we did not stay at The Prince of Wales, we decided to stop at the bar lounge to try some Canadian wines. This place is a must to stop by while walking through Niagara-On-The-Lake. We decided to walk through the hotel and the place is absolutely stunning; even the restrooms are beautiful! Don't hesitate to meander around. The bar... More 

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Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We picked the Prince of Wales for breakfast on the last morning in the area. It was beautiful. Service was impeccable. The food was very good. The tour buses start arriving around 9-9:30, I suggest a quiet breakfast before that. The view of the flower lined street was gorgeous!

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Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent Location. Very elegant decoration but most importantly - the staff. I booked one room for queen size bed through hotel.com but when checked in I was told that I booked a room in Pillar and Post (couple blocks away from Prince of Wales under the same company). I was unhappy with it but the receptionist (Hazel?) was very nice... More 

Was this review helpful? Yes 1
Ancaster, Canada
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good service. Staff is very professional and courteous. Room was quiet and as described. Breakfast in the mornings was good, although the buffet was a bit limited. Enjoyed being close to the main street for walking.

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Brantford, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nicely appointed rooms. Towels warmers were neat in bathroom! Dinner at restaurant offered gluten free bread and they made risotto dairy free. The lobby smelled like fresh cut roses, very fresh and nice.

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Afternoon tea(6)
  • Main street(5)
  • Dining room(3)
  • Jacuzzi tub(3)
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296 photos of this hotel

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