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All 137 Niagara Falls hotels

Emerald Crown Hotel

2.0 of 5 Hotel   |   5807 Ferry Street, Niagara Falls, Ontario L2G 1S8, Canada
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Emerald Crown Hotel
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Ranked #20 of 137 Hotels in Niagara Falls
A recent review
5 of 5 stars reviewed 2 weeks ago
Molly M
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10 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

All in all worst place we've ever stayed at. Never again. No pool but shows pool in these photos. Too far away from all the tourist stuff. Sketchy areas. Prostitution on the opposite side of the street where the tattoo shop is. Absolutely disgusting areas to bring kids. Might be ok if your into hiring a "lady of the evening".

Was this review helpful? Yes
Joe M, General Manager at Emerald Crown Hotel, responded to this review

Hello, I am sorry that you had a bad experience. The pool that is in the photo is the outdoor pool. Currently the indoor pool is under construction. Regarding our staff I sincerely apologize and would like the opportunity to make it up to you. Please contact me at 1-905-358-2500 ext 5151. Kind regards, Joe. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

WOW...we had a fantastic time at the EMERALD CROWN HOTEL. Very clean and wonderful staff, the breakfast at the restaurant off the lobby (Old Fashioned Family Restaurant) was excellent. We have already booked for New Years Eve. Check out the lovely bar..... You won't be disappointed. Molly M

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Oshawa, Ontario, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

the staff were amazing, the hotel was very nice and clean, the rooms were spacious and well put together and they did an awesome job on the renovations, perfect location to the downtown strip, close to everything. highly recommend it ! planning a trip back for new years !

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Whitby, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I recently spent a weekend in Niagara Falls and stayed at the Emerald Crown. I was impressed with the friendliness of the staff, the cleanliness of the hotel, and the proximity to the attractions in downtown Niagara Falls. I would highly recommend this hotel to others.

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1 review
4 of 5 stars Reviewed 5 weeks ago

Very nice hotel. I found out it was just opened a few months ago with new owners. I would recommend this to my friends. The price was reasonable compared to other hotels, and much nicer than a few motels that we looked at before we tried this one.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

Right in the centre of Niagara. The cleanest and quietest room, the nicest and most helpful staff and the most amazing value for money, I've had in a long time. I'd recommend this hotel to any one of my friends.

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Richmond, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2014

I recently stayed at the Emerald Crown while on a business trip in Niagara. It is a very clean hotel and the staff were awesome, friendly and very helpful with directions and about the Niagara area. The hotel was just a fifteen minute walk to the falls....I have stayed at other hotels in Niagara at different times but I honestly... More 

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Toronto, Canada
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5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 18, 2014

We went to some of the Wine Tours and stayed at the Emerald Crown. Nice facilities, close to the falls, without the high prices of the falls. Would be nice if they had shuttle service as an added feature.

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Ottawa, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

I would like to say how pleased our hockey team was with our recent stay. The hotel, it's staff and the location, proximaty to the falls were all amazing. The staff went out of their way to accomodate us with all of our needs. The hotel was very clean as it has recently gone through new ownership and renovation. Well... More 

Was this review helpful? Yes 2
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Additional Information about Emerald Crown Hotel

Address: 5807 Ferry Street, Niagara Falls, Ontario L2G 1S8, Canada
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Emerald Crown Hotel 2*
Number of rooms: 113
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