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All 137 Niagara Falls hotels

Emerald Crown Hotel

2.0 of 5 Hotel   |   5807 Ferry Street, Niagara Falls, Ontario L2G 1S8, Canada
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Emerald Crown Hotel
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Ranked #52 of 137 Hotels in Niagara Falls
A recent review
5 of 5 stars reviewed 2 weeks ago
Urnotyrkhakis
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12 reviews from our community

Traveler rating
    3
    5
    0
    3
    1
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2
6
Solo
0
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our family stayed here 2 nights. It was a light opening, so understandably at the time some things were not ready. Didn't matter to us as the service we received was superb. The managers were extremely helpful. We were spoken to several times to find out if we needed anything. All staff went above and beyond to make sure we... More

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Williamston
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed there for 3 nights. Place is very quiet. Pool inside closed for remodeling. Only ice machine installed was on 4th floor. Construction still ongoing. Noticed they were going to paint the lines in parking lot so asked where I should move my white car. They said the back lot would be fine. Guess what? They painted there too.... More

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1 review
1 of 5 stars Reviewed 3 weeks ago

This is the first time I've chosen to write a review and unfortunately, it's not to praise a hotel but rather comment on how horrifying our experience was. My wife and I stayed there over the Labour Day long weekend. Our room wasn't ready till a couple hours past our check-in time (which was supposed to be 3:00 PM). The... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel had great prices, great staff, and great service. Went with a big group and we had no complaints whatsoever of this hotel in Niagara Falls. The location is awesome. I will definitely be back and recommend it.

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Newcastle, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean, Convenient, & Great Service...What more do you want??? This property will be an excellent value, and appreciated more as changes and improvements have been made!! We stayed in Early July and returned his past weekend to close out our summer. The simplest things have been added , and improvements are being made daily to meet all expectations!! Free Parking,... More

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Tel Aviv, Israel
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We spent there one night with a bus tour group from NYC. As a matter of fact, the hotel was the worse of the four hotels we stayed in on our tour. The hotel is very poor with its amenities. There was no coffee/tea maker in the rooms, that's why they arranged for us a coffee machine in the middle... More

Was this review helpful? Yes 1
Kitchener, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

the hotel is still in the midst of renovations. No fridges or coffee machines in the room yet. Beds were comfortable and clean. Minor gripes, poor water pressure in the shower, small towels, leaking drain under the sink, a pretty good walk to most attractions. Major concern was the price of the room changing when we were checking in and... More

Was this review helpful? Yes 2
Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Upon checking in last night, the front desk employee was happy and checked us in quickly. The hallways to our room have been redone and I like the color way that they used. The doors have also been painted a nice turquoise color. The room was very clean. The bed comfortable. I would suggest this hotel to individuals coming to... More

Was this review helpful? Yes 1
Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014

We just spend a weekend in this Hotel. Looking at the past reviews --- look at the dates!!!! The new management is doing a great job with their renovations, The rooms are very clean, big and good furnished. Will go back when the new restaurants opens in the hotel.-- hope it is soon. Margo Keppen

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McCaysville, Georgia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 10, 2014

This hotel is newly renovated and clean. The rooms are tastefully decorated. There are no refrigerators or micro waves in the rooms. The pool was not yet inspected so we weren't able to use it. After a good night's sleep there were problems with the check-out and we are still sorting out problems with the charge to our card (card... More

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Additional Information about Emerald Crown Hotel

Address: 5807 Ferry Street, Niagara Falls, Ontario L2G 1S8, Canada
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Emerald Crown Hotel 2*
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