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Country Inn & Suites Niagara Falls

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5525 Victoria Ave, Niagara Falls, Ontario L2G 2L3, Canada
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Country Inn & Suites Niagara Falls
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Country Inn & Suites Niagara Falls
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1,355 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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Toronto, Canada
17 reviews 17 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Once again stayed at this Hotel from March 10 to 15, 2015. Another great stay with all employees being very friendly and helpful. Had a whirlpool suite with a king bed which was very spacious, bed was very comfortable, A large screen tv, Mini fridge which could actually hold quite a bit, Coffee maker. Bathroom was great with plenty of... More 

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Brantford, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Booked this room solely due to the reviews here. Too say we were a bit disappointed would be an understatement. First of all, parking SUCKS, and you pay for BAD PARKING. Next we go to our whirlpool suite. Looked nice, DATED, but nice. Try to relax on the bed, but seems the staff can't tell that QUEEN sheets DO NOT... More 

Was this review helpful? Yes 1
CISMgmt, Manager at Country Inn & Suites Niagara Falls, responded to this review

Thank You for taking the time to share your experience while staying with us. Our Goal is to provide all of our guests with the best possible experience every stay. I would like to apologize for your recent experience. I do hope you give us another opportunity to meet and exceed your expectations. Please contact Ian at the hotel directly,... More 

Brantford, Canada
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night, a Friday, before heading across to Buffalo for a magic show. I had originally planned to book a last minute hotel, but based on reviews and price I booked the casino package through the hotel website for $99 w/$50 Casino voucher (good at either casino). Parking was an additional $8 on the hotel grounds. Check-in fast,... More 

Was this review helpful? Yes 4
Warren, Ohio
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Everything about our visit was very satisfying. Both communications with the front desk were excellent. The first being questions about a reservation and the packages available, and the second being a courteous check-in with a follow up call to the room to ensure everything was satisfactory. The room and bed was good. Short walk to the casino across the street.... More 

Was this review helpful? Yes 1
Collingwood, Canada
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After having not the best experience here on our last visit we decided to give Country Inn & Suites another try on our second night during a Niagara getaway. We found a great deal complete with a $50 voucher to the casino. When we checked in the front desk clerk was VERY friendly, we were offered complimentary cookies, and she... More 

Was this review helpful? Yes 1
Laura H, Manager at Country Inn & Suites Niagara Falls, responded to this review

Thank you for your review of Country Inn & Suites, Niagara Falls, Ont. We are so very glad that you came back for another stay with us and enjoyed your visit. We appreciate your feedback and we take all comments into consideration so that we can continue to provide the outstanding service we are known for. We hope your next... More 

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Double Queen One Bedroom Suite (32)
Double Queen Room (27)
King Studio Suite (37)
King Suite with Jacuzzi (40)
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The Hotel (37)

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Hotel & grounds (11)
Dining (1)
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Pool/beach area (1)
Other (10)
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