We stayed Friday through Monday. Initially was impressed with the clean lobby and rooms and very friendly front desk associates. The location is great. Quick walk to falls and the Clifton Hills area but far enough away from the noise. Pool was clean and the hot tub great. Breakfast decent and the typical "included" breakfast fare. Our party had two... More

I booked a reservation for this hotel for May 25 to 28th. I cancelled the reservation on may 3 which was at least 20 days before check-in date. My credit card was charged despite the fact that I got an email from them confirming the cancellation. I have called and got transferred to many customer service reps and nobody seems... More

We found the staff from the minute we checked in till we left very helpful. Really like the express check-out service The King Size Suite we stayed in was large enough & most of all very clean. Great A/C which was needed at the time of our stay & not loud like most hotels Bathroom was very clean & no... More

After searching websites and reviews for reasonable hotels in Niagara Falls Ontario...and needing 3 couples who were meeting there to come to an agreement, we chose the Country Inn and Suites, by Carlson. This hotel was reasonably priced, mid-week after the May 24th long weekend, and we were delighted with the value for our $$. The staff was welcoming and... More

My wife and I along with our six year daughter spent two nights at this hotel after the May long weekend. As usually with CI and S the experience was enjoyable and uneventful. Check in: Was allowed to check in at 11:00am with no questions asked. It was a midweek stay however we have been turned away in the past.... More

We stayed overnight,Friday to Saturday.Nice clean lobby,very helpful and pleasant staff.There must have been some reason ,but there was a lot of teenage kids in the place. We asked what the policy was because we were next to a room full of foul mouthed loud teens.The clerk said they have a noise policy but he upgraded us to a suite... More

Very happy with stay at Country Inn and Suites. Location is great, quick walk to falls and cliton hill is two blocks away. Room was very clean,bed comfortable, breakfest decent, and the room rate was half that of the Marriot fallsview we stayed at the night prior. Only complaint is the shower head was one of those cheap low flow... More

We decide on last minute for 1 night in NF, with no reservation and knowing Victoria week-end would be crowded, we stopped at the first decent hotel in site...Marshall at the counter said to us that a 2Q room was fully booked so he upgrade us to a mini-suite for the same price. For half price that the fancy hotels... More

We booked for the Victoria Day long weekend and booked a 2 room, 1BR suite. The sofa couch bed is not very good - the sofa is good, the bed is not - it's probably ok for kids but I don't recommend it for an adult. There are two queen beds in the bedroom, a half fridge, microwave, table with... More