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All 137 Niagara Falls hotels

Sterling Inn & Spa

4.0 of 5 Hotel   |   5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
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85%
Ranked #5 of 137 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Brian B
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988 reviews from our community

Traveler rating
    593
    239
    87
    40
    29
See reviews for
28
843
5
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
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English first
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

I booked here for a night away without kids. That alone was great. The room was very spacious...a little dangerous to have two steps IMHO, esp in the middle of the night. The room we stayed in (120) was dusty (not good for people with asthma and allergies) the bed was rock hard, and the body sprayers in the shower... More

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Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear Brian, I would like to thank you for staying with us and leaving your honest feedback. I would like to apologize for an discomfort you experienced while staying at our property. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your next stay as best as... More

Walldorf, Germany
Top Contributor
231 reviews 231 reviews
230 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We walked into this place late afternoon and were offered a good rate. Our room was large and really nice, it could have been a bit cleaner, though. Breakfast is only served in your room. A bit unusual, but nothing wrong with the breakfast. The only thing we disliked was the poor wifi.

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Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear terbang, We are so glad you enjoyed your stay! We apologize for any inconveniences, and we hope to see you again soon, should your travels return you to the area. - Sterling Inn & Spa More

Houston, TX
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here recently while passing through for a wedding in New York. The hotel was a little off the beaten path on a side street not directly in the touristy area of Clifton Hill. This was a plus although the street was a little desolate. The hotel is a former dairy and does look a bit odd. The lobby is... More

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Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear fallingleaf21, Thank you so much for your review! We are glad you and your husband enjoyed your escape to Sterling Inn & Spa, even if it was just for one night. We hope to see you again soon, should your travels bring you back to the area! - Sterling Inn & Spa More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked this hotel for 3 nights/4 days. While it is just a short walk to the Falls I was glad we choose this spot vs directly in town. The place was clean, our room was very nice. We had a microwave, refrigerator, small area to put groceries, etc. The fireplace was lovely although it was way too warm to... More

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Lindsay D, Public Relations Manager at Sterling Inn & Spa, responded to this review

Dear Joan, Thank you for the great review! We're always happy to hear our that our guests have rested and relaxed during their escape to the Sterling Inn & Spa. We are glad that you enjoyed your stay and hope to see you again very soon, should your travels bring you back to the area. Sterling Inn & Spa More

Cleveland, Ohio
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

When we first arrived, we were a little nervous about the surrounding area of the hotel, but it was only two blocks from the falls area, so we stayed anyways and we were glad we did. The location ended up being great and the hotel was well maintained and relaxing.

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Lindsay D, Public Relations Manager at Sterling Inn & Spa, responded to this review

Dear Suzi, Thank you for your feedback! We are excited to be a part of a developing area of the city, and glad you chose to stay with us. We're always happy to hear our that our guests have rested and relaxed during their escape to the Sterling Inn & Spa. We hope to see you again very soon, should... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at the Sterling Inn on a trip back from Toronto for two nights - absolutely fantastic hotel. The room was huge and very clean. A perfect romantic stay for a couple. It was a bit of a walk to the Falls, but that didn't bother us at all - just make sure to bring comfortable shoes (if you're walking... More

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Lindsay D, Public Relations Manager at Sterling Inn & Spa, responded to this review

Dear Shannon, Thank you for your review! We are glad you chose to stay with us and experience everything Niagara Falls has to offer. We're always happy to hear our that our guests have rested and relaxed during their escape to the Sterling Inn & Spa. We hope to see you again very soon, should your travels bring you back... More

Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Went here in 2012 when visiting my brother in Canada. Walking distance from Clifton Hills and attractions. The room is very clean and modern. The steam shower is great for relaxing and breakfast delivered to your room was great.

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Ashland, Ohio
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I had an enjoyable short stay during the beginning of the week . Everything was as expected.. the room was very nice clean and quite, delicious breakfast in bed, free wifi and free parking. The Inn is only about a mile from the Falls. Overall a very nice place to stay for a decent price.

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked from great reviews Location, room design, free wifi, free parking all great Walked into room, I thought excellent. It was Large modern sleek romantic room Spouse goes to bathroom and reports Tampin wrapper and hair on floor. Tell front desk. They send maid with a lint roller Suggestion. People want disinfectant clean , not lint roller clean, especially in... More

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Lindsay D, Public Relations Manager at Sterling Inn & Spa, responded to this review

Dear Ray, Thank you for taking the time to share your feedback. While I wish you had a truly perfect experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short when it came to the comfort and... More

Innisfil
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights Aug. 27 and 28. We received a free upgrade when we arrived. Bonus! Room was huge. Very quiet hotel. We never heard anyone. Not even toilets flushing or showers running. Mind you we did request a room on the second floor. Beds are hard and needed some form of pillow top. But still able... More

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Additional Information about Sterling Inn & Spa

Address: 5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sterling Inn & Spa 4*
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Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#2 Luxury Hotel in Niagara Falls #2 Spa Hotel in Niagara Falls #6 Romantic Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway. ... more   less 
Number of rooms
41

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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