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Sterling Inn & Spa

Certificate of Excellence
4.0 of 5
Hotel website
5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
Sterling Inn & Spa
Best prices for: 1 room 1 guest
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Ranked #14 of 137 Hotels in Niagara Falls
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
CR F Toronto, Canada
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1,103 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've stayed here twice; once for a visit in 2010 and the other for business in 2015. Very impressed with beautiful rooms and great prices. Rooms are large with king size beds, and depending on the option you choose, you either get jacuzzi tubs or huge walk in showers. The staff are very friendly and accommodating. My colleagues were all... More 

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Cambridge, UK
Top Contributor
55 reviews 55 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The rooms are massive with a massive bed and a kitchen sink too. The hotel is only a 5 minute walk from Clifton Hill. My only complaint was the steps to the front of the hotel - not so fun when you have a massive suitcase, could really do with a ramp. Considering we paid less than £90 for one... More 

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Troon, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 2 nights .. Location was perfect to Niagara Falls attractions.. Hotel spotlessly clean, staff fantastic ..would definitely book again if returning .. The breakfast brought to room every morning was great.

Was this review helpful? Yes 2
Oshawa
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Checked in with no problem. Good central location, but the back street location made it a bit of an uneasy walk at night. Unfortunately, one of the key features of the room (the steam shower) was only discovered not to be working around 11 pm that night when we were about to use it. When I called the desk the... More 

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Toronto, Canada
1 review
1 of 5 stars Reviewed 1 week ago

It was our first time at this hotel. We stayed overnight on June 19, 2015 for our long overdue silver wedding anniversary get-away. We were at room 212. Checked in at around 5pm.Check-in was quick. As we entered the room, a musty smell greeted us. My wife immediately noticed some loose dirt on the floor and saw a lump of... More 

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Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We picked this hotel because of its close location to the falls(within walking distance to the falls) and also because it included breakfast with our stay. it was quiet, well kept, and the rooms were clean. We especially enjoyed that breakfast is brought to your room at your requested time. A menu is left at your room door and you... More 

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Springwood
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

On a trip through the East Coast USA, and Eastern Canada, we stayed 2 days at this hotel. It has been recycled from a decades old milk factory, with a large milk bottle foyer. The rooms are large, with high ceilings, recycled wood, and we had a king 4 poster bed, fireplace and a top and side shower with a... More 

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I chose this because it has a rather good rating on the internet. Turns out very disappointing. Requested early check-in through agent. Told that could be arranged but not guaranteed. Totally understandable. But when I got to the hotel early, around 1pm to see if there's a room available, the staff was shocked. 'We got our rooms not until 12pm!'... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

we had an awful experience - they double charged our credit cards, didn't even put the deposit back in our accounts after hounding them, the staff was ignorant. it was a waste of money. the room was unclean, the beds were not ready: there were dirty, used sheets when we came in, and it was something I wish I never... More 

Was this review helpful? Yes 1
Chatham, Canada
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my fifth stay at the Sterling Inn & Spa since 2007 and will gladly come back. It's nice, quiet and close to the tourist area of Clifton Hill but far enough away you're not fighting a mad rush of people trying to leave the hotel. I was in town for a convention and the front desk staff were... More 

Was this review helpful? Yes 3
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