We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 137 Niagara Falls hotels

Sterling Inn & Spa

4.0 of 5 Hotel   |   5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
Hotel website
Hotel amenities
Sterling Inn & Spa
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Sterling Inn & Spa to your Saves list
Ranked #8 of 137 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Meaghan E Toronto, Ontario, Canada
Write a Review

1,067 reviews from our community

Traveler rating
    629
    261
    103
    41
    33
See reviews for
30
914
5
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1067)
  • Mar-May only
    (212)
  • Jun-Aug only
    (334)
  • Sep-Nov only
    (321)
  • Dec-Feb only
    (200)
All months
Toronto, Ontario, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here in 2012 and had a wonderful time, so when we recently needed a quick get away together, I booked in to the Sterling Inn & Spa for my partner I. We loved the jaccuzzi tub and the in-room fireplace on our last visit & with this winter being so harsh, we knew that these features were more important... More 

Was this review helpful? Yes
Burlington, Canada
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at the Sterling Inn and Spa for a late valentines day getaway. When we first pulled up to this place we got very nervous seeing the outside. It looks more like a renovated office building then a relaxing hotel from the outside. Anyways check in was quick and easy. The guy at the front desk... More 

Was this review helpful? Yes
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great little hotel situated very close to Clifton Hill. I was very happy to find out that my hotel, restaurant of choice and evening entertainment were bunched together. The restaurant was in the hotel. The theater was right beside. Our room was very nice. We had a fireplace and a steam shower. Since it was such a... More 

Was this review helpful? Yes 1
Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear JJBelanger, Thank you for your most recent stay with us, and for leaving your feedback. We are so happy to hear that you and your wife found your room comfortable, and that our location was convenient for your trip to Clifton Hill. We hope to see you again soon! Until then, safe travels! Best, Sterling Inn & Spa More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was looking for a romantic getaway & as usual I resorted to TripAdvisor for some help and thought I'd give this place a try. We were absolutely blown away, very boutique like hotel, quiet, centrally located but without the "hustle and bustle" of the regular chain hotels. The room was incredible with the fire place and hot tub! Oh and... More 

Was this review helpful? Yes 3
Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear saqrajan, Thank you for your most recent stay with us, and for leaving your feedback. We are so happy to hear that you and your special someone found your room comfortable, and that our dining selection made your stay that much more special. We hope to see you again soon! Until then, safe travels! Best, Sterling Inn & Spa More 

Toronto, Canada
Top Contributor
79 reviews 79 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had mixed feelings about staying at the Sterling Inn. On one hand, we were told by our friends it was a great place to stay -- based on their visit two years ago. On the other, we read the mixed reviews on TripAdvisor. We decided to give it a try for ourselves. The reviews with the compliment breakfasts are... More 

Was this review helpful? Yes 3
Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear Hollyhoz, Thank you for choosing us during your most recent visit to Niagara Falls, and for leaving us your review. We are sorry that we failed to meet your expectations, but feedback like yours certainly helps us address issues and improve for our guests. We hope you'll accept our sincere apologies for any discomfort you experienced, and we would... More 

Top Contributor
62 reviews 62 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived on Feb 1st 2015 , the gentleman was very polite, and checked us in Quickly . The restaurant is not open on Mondays so that is a Tip . If using a debit visa there is a 200.00 holding fee till you check out which isn't a biggie . We had Room 214 and it is amazing .... More 

Was this review helpful? Yes 1
Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear Crystal, Thank you for your recent stay, and for leaving us your feedback! We are happy to hear we exceeded your expectations, and look forward to seeing you again soon. Until then, we wish you safe travels! Best, Sterling Inn & Spa More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2015

Getaway with my guy Surprising fabulous inside- neighborhoods needs a lift though the Sterling Inn & Spa was charming, spacious and a wonderful getaway spot. From the Size of the room, fireplace, steam shower to the breakfast delivered to our room at the time we choose. Naz, evening front desk guy was so helpful in navigating us to the hotel.... More 

Was this review helpful? Yes 3
Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear Michele, Thank you for your recent stay, and for leaving your review! We are happy to hear we could accommodate your relaxing getaway, and look forward to seeing you again soon. Until then, we wish you safe travels! Best, Sterling Inn & Spa More 

Milton
Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 22, 2015

I purchased the Retreat package as a gift for my boyfriend for Christmas, but I had read some reviews after the fact and had some concerns. Overall the staff were very accommodating and helpful. There was a mix up in the spa with another couple that had come in, but the staff provided a quick solution, that was beneficial to... More 

Was this review helpful? Yes 2
Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear ThereaH, Thank you and your boyfriend for your recent stay, and for leaving us your feedback! We are happy to hear we gave you the restful getaway you were looking for, and look forward to seeing you again soon. Until then, we wish you safe travels! Best, Sterling Inn & Spa More 

Ulsan, South Korea
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 20, 2015

Pulling up to the hotel, my girlfriend's only remark was "I hope that's not the place..." Sure enough, it was.the Sterling Inn. I will warn you straight off the bat, the place leaves a lot to be desired from the outside, and the surrounding neighbourhood is not the best. HOWEVER, if you can get past that and into the actual... More 

Was this review helpful? Yes 1
Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear rytrapanier, Thank you and your girlfriend for your recent stay, and for leaving us your feedback! We are so happy to hear that you stuck it out through your doubts, and we exceeded your expectations. We look forward to seeing you both again soon. Until then, we wish you safe travels! Best, Sterling Inn & Spa More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 19, 2015

I surprised my wife recently with a quick gettaway with a one night accomodation and dinner at the AG package. We checked in a bit early and luckily our room was ready and my wife was very impressed. The hotel is a little unassuming as you drive up because the neighborhood is a little old, but as you enter it... More 

Was this review helpful? Yes 2
Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear Manny, Thank you and your wife for your recent stay, and for leaving your review! We are happy to hear we met your expectations, and look forward to seeing you again soon. Until then, we wish you safe travels! Best, Sterling Inn & Spa More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sterling Inn & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sterling Inn & Spa

Address: 5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Odigeo and Tingo so you can book your Sterling Inn & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls
Hotel Style:
#2 Luxury Hotel in Niagara Falls
#3 Spa Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls

889 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (581)
Viewed
Room/suite (211)
Viewed
Dining (30)
Viewed
Pool/beach area (1)
Viewed
Bathroom (93)
Viewed
Hotel & grounds (73)
Viewed
View from room (2)
Viewed
2:33
Videos (1)
Viewed
Other (170)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (273)
Viewed
Amenities (22)
Viewed
Deluxe King Room with Jacuzzi (65)
Viewed
Restaurants and Bars (18)
Viewed
The Hotel (41)
Viewed
Traditional King Room with Steam Shower (51)
Viewed
Two Room King Suite with Jacuzzi (76)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (8)
Viewed
Dining (18)
Viewed
Bathroom (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay