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All 137 Niagara Falls hotels

Sterling Inn & Spa

4.0 of 5 Hotel   |   5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
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Ranked #8 of 137 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Loretta B Niagara Falls, Canada
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1,028 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Niagara Falls, Canada
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I used to Love this place.. Gorgeous rooms, the Best of everything... so modern... Now, it's not clean enough for me... maintenance is now an issue for me.. neglect will Not bring me back. The sheets were old, discoloured even little rips.. the white bath robes were grey... the corners were visibly missed.. the steam shower smelled & jets clogged..... More

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Hamilton, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked and checked into a traditional room (2nd floor rooms). We had a problem with the hot water in the shower and they moved us into a Deluxe room (1st floor rooms), last room left. The rooms on the 2nd floor are really cool, with the roof beams exposed. It was the size of a small apartment, enormous. The... More

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Melbourne, Australia
Contributor
18 reviews 18 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were very happy with this accommodation. The staff were very friendly and helpful - particularly when we had an early flight, they delivered our breakfast by 5.30am and in take-away format. The room itself was spacious and comfortable, plus the location was just perfect for seeing the town area and the falls themselves.

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Guelph, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to stay and very romantic. Looks dull on the outside but is modern and clean on the inside. The rooms are luxurious and clean. The bathrooms have large tiled showers and the floors are hardwood. Overall one of the best places to stay in Niagara and priced lower than the other hotels that pale in comparison. Only downside... More

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I just spend a night at this wonderful location. We chose it over the larger hotels in the Falls as we were looking for something a little more private with some nice features. What a great place. The staff were very helpful and friendly. The room was probably the largest we've ever stayed in and came complete... More

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Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear Teresa, Thank you and your husband for your recent stay, and for your considerate review! We are so glad that you found our location convenient for your trip to Niagara Falls, and that you enjoyed everything the area has to offer. We look forward to having you again soon! Best, Sterling Inn & Spa More

michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend and I stayed one night here and couldn't believe how truly nice it was. Would love to spend a week! Huge CLEAN room with crazy big steam glass enclosed shower, gas fireplace over which a large screen TV was mounted with comfy padded chairs. KING BED. Free breakfast BROUGHT to our room at our designated time. We even... More

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Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear Michiganmargie, Thank you for your recent stay, and for your lovely review. We are so glad to hear that you and your friend enjoyed your time with us, and that you found your room comfortable. We look forward to having you again soon, should your travels return you to the area. Best, Sterling Inn & Spa More

Watford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As I have a penchant for boutique hotels, I was quite delighted when I found the Sterling Inn on line, billed as the only boutique hotel in Niagara Falls. However, as we pulled in to the car park, I have to confess at feeling dismay that I seemed to have booked us into a characterless, concrete motel - all rooms... More

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Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear Michele, Thank you for your stay with us, and for leaving your review. Our building is actually a renovated local landmark, as it was one of the largest dairy and ice cream producers in the area! It certainly does look unusual if you haven't heard its history. We are glad to hear that you found your room comfortable, and... More

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was a very nice hotel. It was not your typical hotel room which is what we were looking for. We didn't want the room with the regular fixings we wanted a little bit more character. The rooms are huge and ours had a nice rainfall shower with jets as well as a separate jacuzzi. Both of these came with... More

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Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear Shelby, Thank you very much for your recent stay with us, and for leaving us your feedback. We are always happy to hear that our guests have relaxed and enjoyed themselves during their stay, and we hope to have you back again soon, should your travels return you to the area. Best, Sterling Inn & Spa More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My husband and I had stayed at the Stirling Inn and Spa in July of this year and we really enjoyed it. When we had to return to Niagara Falls this past weekend it was the only place that came to mind to book. Unfortunately, our experience this time was not as great and my husband asked to never stay... More

Was this review helpful? Yes 1
Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear 1travel1234, Thank you for returning to our property for a second visit. We are sincerely sorry to hear that your recent visit was significantly less enjoyable than the first, and we extend our apologies for the discomfort you experienced during your stay. Though we never want to hear that our guests have left dissatisfied, we do take feedback like... More

Senior Contributor
21 reviews 21 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

So good value. Breakfast every morning brought to your room. That was good chefs egg choice was a quiche the same everyday. It was ok. The room needed a facelift. 204. The cleanliness was like a 7. The sheets were clean the blanket had holes. Canadian tv stinks. A few lights out. Nice to have in room safe and fridge.... More

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Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear Zarroc6669, Thank you for choosing us during your recent visit to Niagara Falls, and for leaving us your review. We are sorry that we failed to meet your expectations, but feedback like yours certainly helps us address issues and improve for our guests. We hope you'll accept our sincere apologies for any discomfort you experienced, and we would like... More

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Additional Information about Sterling Inn & Spa

Address: 5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
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Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls

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