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Sterling Inn & Spa

Certificate of Excellence
4.0 of 5
Hotel website
5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
Sterling Inn & Spa
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Ranked #12 of 137 Hotels in Niagara Falls
Certificate of Excellence
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1,091 reviews from our community

Traveler rating
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31
934
5
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

On my last trip to niagara I stood for 9 days at this Small boutique-hotel. The romms are well designed, clean and nicely maintained. The hotel is well situated. BUT: for a boutique hotel you would expect a laundry-service... not available at all Also, the wifi in-room is less than adequate (at least in my room it wasnt). If you... More 

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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The room was stunning and luxurious. The whirlpool tub is awesome for two. The location is great to getting to popular attractions by foot and exploring. The restaurant and theatre affiliated with the hotel are both amazing. Though breakfast in bed is awesome, variety to the breakfast would be great.

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Belle River, Canada
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice accommodations and great location. Spacious and comfortable room. Enjoyed the steam shower and the fireplace. Price was a bit high, but to be expected for the U.S. long weekend. Breakfast is nothing to write home about, but at least it's free. Would stay again when returning to Niagara.

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Toronto, Canada
Top Contributor
98 reviews 98 reviews
21 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The mattress was harder than a slab of concrete. We had read about it before we booked and brought our duvet to lay under the sheets. That helped a bit. Otherwise, it was a very nice stay. The room was MASSIVE and open concept. I used the Jacuzzi 4 times during our 2 night stay, it was awesome. The pressure... More 

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Kingston, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

What a lovely place to stay in Niagara Falls. Even though it is well within walking distance of the Falls and attractions, it is off the beaten path, quiet and serene. Our room was spacious with a jacuzzi tub and shower with plenty of room for two. The bed was very comfortable with luxurious linens and pillows. There was a... More 

Was this review helpful? Yes 3
niaqara falls
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, the steam shower in washroom was incredible with a huge separate shower. Room was tastefully decorated, AG restaurant was magnificent. Front lobby is a little to be desired, but hotel makes up with it, with amazing beautiful rooms.

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed from a Wednesday-Saturday, had a regular room with a Jacuzzi. When we first pulled up the outside was nothing impressive, but from when we stepped through the doors everything was perfect. The gentleman who helped us at check-in, I believe his name was Naz, was so helpful. He helped us with our phones (U.S. travelers, had trouble getting... More 

Was this review helpful? Yes 4
Virginia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The outside looked a bit drab, but all that really matters is the room right? Well we got one of the rooms with the steam shower. The steam part worked great but the shower head didn't work well, enough to get me wet and the side spray didn't work at all. I will say that I did love the complimentary... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Pro: nice staff Cons: room was very dirty, had hair over the blanket, uneven flooring, sink does not drain, there was human hair found in breakfast (complimentary), the hot water from shower cannot be adjusted for some odd reason so it was burning hot, dust gathered near the window - would not recommend to anyone - stayed for one night... More 

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Brantford, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Surprised my girlfriend with a limo and a trip to the Falls on Saturday May 9th. I booked online through Booking.com and used my Visa Debit card. I received a confirmation and a notice that I could pay for it when I arrive and that my Visa Debit wouldn't be charged. I called the hotel afterward to confirm and was... More 

Was this review helpful? Yes 2
Sophie H, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Dear jsecompany, First, thank you for your recent stay with us -- and for taking the time to leave us your review. We are so glad you chose to spend such a special surprise occasion with us! We apologize for the credit card issues, and assure you that any negativity or miscommunication on the matter were certainly not the intentions... More 

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