We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 138 Niagara Falls hotels

Americana Resort

3.0 of 5 Resort   |   8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Hotel amenities
Save Saved
You added Americana Resort to your Saves list
Americana Resort
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Travelocity Booking.com Priceline.com
and 4 more sites!
57%
Ranked #43 of 138 hotels in Niagara Falls
A recent review
4 of 5 stars reviewed yesterday
Nina N Rochester, New York
Write a Review

538 people have reviewed this hotel

Traveler rating
    122
    177
    103
    59
    77
See reviews for
390
27
3
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Rochester, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Was a wonderful hotel. Family friendly. Was able to make it to the spa and truly enjoyed it. Check out was a breeze and waterpark was a blast. Price was very fair also. This was our second overnight trip we have stayed there.

Was this review helpful? Yes
Rochester, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

First let me say the room was reasonably large, very clean, and able to accommodate the six of us. (2 queens and a pull-out) Check-in was a nightmare, 45 minutes in line!!! The staff was friendly and even admitted that this was a "normal" occurrence. We bought this as a groupon and the rate was reasonable but when we went... More

Was this review helpful? Yes 1
toronto
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed using the Living Social Package. The room was good nothing to complain about coffee maker mini fridge etc...Glad we only stayed one night the waterpark is ok but the kids were bored in a half/hour. Check in was okay but we did not get a ground floor room as requested. This is Niagara Falls and I know everything... More

Was this review helpful? Yes 1
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your feedback. All of our rooms at the Americana include a mini fridge, coffee maker and microwave which our guests appreciate the convenience of, especially our many families. Our amenities include a Waterpark over 22,000 square feet which features 2 tube slides and 2 body slides, wave pool, hot tub, activity pool, kids slide and more! We... More

Vermilion, Ohio
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed using a Groupon. We has a fantastic time. Kids (age 10 & 7) loved the waterpark. We've been to bigger waterparks, but they still had a great time. The wave pool was a hit. The breakfast at the restaurant was good and timely. The checkin process was extremely slow and they were busy. It took about 12 min... More

Was this review helpful? Yes
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for sharing your review and we’re glad you enjoyed your stay. Young families especially enjoy the waterpark and all the amenities we offer. Peak check in does get busy however, with guests arriving early for the water park passes which are available any time after 1:00pm. We do pride ourselves on giving exceptional customer service to every guest... More

Bowmanville, Canada
1 review
3 of 5 stars Reviewed 1 week ago via mobile

We went for an overnight birthday vacation with our four children and the staff was great. However our bathroom in the hotel was gross. There were hair clips from previous guests under the vanity and mold and mildew all long the base of the tub and floor, ewww. The shower was less then clean as was the carpet in the... More

Was this review helpful? Yes
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

I sincerely apologize for the condition of the bathroom and thank you for your feedback as it gives us an opportunity to improve. We make every effort to provide clean and comfortable accommodations and are sorry we did not meet your expectations. I hope your family vacation was memorable for your children and we truly hope you would consider staying... More

Rochester, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a busy place this weekend and our second trip to the resort to enjoy the indoor waterpark. The staff was very accommodating with our special requests and we found they did a out standing job on keeping up with the cleaning of the public areas including the waterpark on such a busy weekend. We showed up a little early... More

Was this review helpful? Yes
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for sharing your review and recognizing our efforts in our clean hotel and providing efficient service at check in. We are thrilled to hear that you enjoyed your stay and look forward to your return visit. Yours in Hospitality, Guest Relations Manager More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We were put in a old and dated wing of this "resort". I found the room outdated and tired. We had two rooms and Chanel's on the box tv varied from room to room. There was screws missing also from faceplates on electrical switches and boxes. The windows would open however there was no screen. This wing of the hotel... More

Was this review helpful? Yes
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your comments regarding your recent stay and am sorry we did not meet your expectations. I can assure you that the hotel does meet the required fire regulations. We strive for all our guests to have an enjoyable stay and it is with feedback like yours that gives us the opportunity to improve and give more attention... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here on a groupon, had reservations at jack tanners restaurant and reservations at senses spa...all within hotel. from the moment we walked in it was welcoming, clean and we were impressed. Staff was friendly, jack tanners was delicious! Very friendly and accommodating, we had 9 people in our party and the waitress was fantastic. Senses spa was very relaxing... More

Was this review helpful? Yes 1
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your kind comments on your recent stay. I am glad that you enjoyed all the facilities in the hotel and had such a wonderful experience. We pride ourselves on giving the best customer service possible and making your stay a truly memorable time. We look forward to welcoming you back again on your next family getaway. Sincerely,... More

London, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every person we dealt with, from the manager to the wait staff in the restaurant was wonderful and accommodating. The room was fresh and clean and well kept. The extra large tub in the room was an added bonus that was thoroughly enjoyed. Very happy with our stay.

Was this review helpful? Yes 1
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for sharing your wonderful review and we are thrilled you enjoyed your stay with us and found the room very comfortable. I am glad you found all of our staff to be very friendly and accommodating as we strive for customer excellence with all our guests. We look forward to your return on your next visit to Niagara... More

Welland, Canada
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't stay at the hotel so I can't comment on that, but I love the Senses Spa and Melanie, my favourite aesthetician. I feel completely confident in their sanitation practices, especially after researching the Niagara Health site for spa inspections. There are a lot of aesthetic businesses out there are lacking in fundamental sanitation and this is the only... More

Was this review helpful? Yes
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for the great review on our Senses Spa and acknowledging the wonderful service given by Melanie. She exemplifies great customer service and takes pride and enjoys what she does as an esthetician. Her attention to detail in every way makes her a valuable team member to the Senses Spa. Thank you for recognizing her efforts and making Senses... More

Been to Americana Resort? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Water park(22)
  • Wave pool(6)
  • Very nice(5)
  • Great time(5)
  • Great wolf Lodge(5)
  • Little ones(5)
  • Very clean(3)

Additional Information about Americana Resort

Address: 8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 138 hotels in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Americana Resort 3*
Official Description (provided by the hotel):
The Americana is a unique Niagara Falls Hotel offering the ultimate family vacation retreat and corporate conference centre.Some of the treasury of amenities you will find at the Americana include Waves Indoor Waterpark - a premier waterpark in Niagara Falls featuring a retractable roof, slides and more; a large outdoor recreational area and playground with gazebos and barbecues; Senses Spa & Boutique, a full-service spa for those who want to get away and relax; free wireless internet, on-site restaurant and bar and over 21,000 square feet of meeting, banquet or wedding space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, TripOnline SA, Expedia, Hotels.com and Venere so you can book your Americana Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Americana Hotel
Americana Hotel Niagara Falls
Americana Resort Niagara Falls

Owners: What's your side of the story?

If you own or manage Americana Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.