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All 137 Niagara Falls hotels

Americana Resort

3.0 of 5 Resort   |   8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
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Americana Resort
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Ranked #38 of 137 Hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 4 days ago
Boydster519 London, Canada
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622 reviews from our community

Traveler rating
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    208
    118
    69
    83
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447
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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English first
Barrie, Canada
2 reviews
1 of 5 stars Reviewed yesterday NEW

We this weekend we went to the conference centre for a conference about 150 people-well I dont know if it was a bad weekend but dinner on Friday took 2 hours to serve and we got all our food at different times with vegetables being served long after we had all eaten our main course- breakfast badly planned with people... More

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Brockville
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

A conference that I attended was held here. First impressions were good - clean room, friendly front desk...but then the problems started. An elderly person could not get into their room and the front desk refused to send anyone to help her. We did not get our wake up call. Okay - maybe it was just a busy night. I've... More

Was this review helpful? Yes 3
London, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife was out of town so I took my boys and a friend met us there with his daughter... we stayed in the deluxe room that had bunk beds for the kids, and 2 TV's! It got us access to the water park as well as a breakfast voucher. The kids had lots of fun, we were in the... More

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Fort Frances
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night, family of four and found it very expensive for the shape the hotel was in. We were in the first floor and our room was humid and a little run down. Bathroom seemed to have been more recently updated. Was ok but not for what we paid to stay one night. Waterpark is ok but not that... More

Was this review helpful? Yes 3
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your comments on Trip Advisor. I am sorry that we did not meet your expectations and found your room not to be up to our usual high standard. Now that the summer season has ended, we have started our Maintenance program where each room is thoroughly inspected and cleaned including the carpets being shampooed. This does mean... More

Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I booked online and got confirmation for a price. when I got there and spent more than half an hour waiting to check-in, I was told I had to pay $150 more!!! The explanation was that I had booked on Tuesday and it was Saturday (long weekend and different price room) are u kidding me? luckily it was solved and... More

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Please accept my apologies for the confusion with your billing and I am glad we were able to offer an explanation to rectify any misunderstandings when you spoke with our Assistant Front Office Manager. The hotel does “pre authorize” the guests credit card for a security deposit of $100.00. Once the guest checks out the hold on the card is... More

Barrie, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here over the long weekend. Room was spacious , perfect for our family of 6, lots for the kids to do and just a short drive to the falls...The room was very clean and staff helped us immediately when asked. Short line ups at the front desk when checking in, longer one when checking out but they had... More

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your great comments on TripAdvisor. It’s wonderful to hear you enjoyed your stay as we pride ourselves on providing a clean and comfortable stay offering friendly and efficient service to all our guests. Thank you for the suggestion of putting additional towels in the room prior to check in for larger families however we usually do not... More

Buffalo, New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family loved Americana Spa and Resort! The rooms featured very comfortable beds, the rooms were huge, and included a microwave and fridge. We especially enjoyed the 2 sinks...I in the bathroom and 1 just outside near the microwave. The huge playground had lots of different play structures. It was great, definitely would stay here again and enjoy the waterpark!

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your wonderful comments. It’s great to hear you enjoyed your stay as this hotel is ideal for younger families to enjoy all the amenities we offer. We look forward to your next visit as you create some great family memories at the Americana Resort and Spa. Yours in Hospitality, Guest Relations Manager More

Hanover, Canada
1 review
3 of 5 stars Reviewed 1 week ago

When I got to the hotel, there was a long line up. It took almost 30 minutes just to check in. I fully understand it is important to go over all the things that you get when you check in, but I feel like 30 minutes is a little too long. All three desks were open, but it still took... More

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your comments on Trip Advisor. I am sorry for the wait at check in time. Although check in time is not until 4:00pm, we do allow guests to pick up the water park passes any time after 1:00pm. This can create line ups as this Water Park Resort is a very popular destination for families. Please accept... More

Oshawa, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We had 2 of our grandchildren for a few days in July and decided to take them to Niagara Falls. Having never stayed at the Americana Resort before we didn't quite know what to expect. We were pleasantly surprised. The staff were great helping us with directions and our room was much larger than expected and very clean. The kids... More

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your wonderful review and sharing your memorable experience on Trip Advisor. We do have poolside Cabanas available to rent for the day at the Water Park with a great view overlooking the wave pool. It comes complete with comfortable cushioned seating with your own table, lounge chairs, towels, mini fridge with bottled water, a safe for your... More

Toronto, Canada
Top Contributor
70 reviews 70 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We go to a fundraiser every Halloween at the nearby Oh Canada Eh theater and stay the night so we can give our all for the cause so to speak. We have had mixed experiences with hotels out this end of town but now we have our place! Pros: Spa room is huge and comfortable Food and drink all on... More

Was this review helpful? Yes 1
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review on Trip Advisor. It’s not too soon to book your room again for October. We offer different styles of whirlpool suites and have 1 and 2night packages available as well. Check out our packages on line or call the hotel directly to make your booking. You may want to treat yourself to a Spa treatment... More

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Hotel Summarization (Beta)

What travelers say

  • Water park(22)
  • Wave pool(6)
  • Very nice(5)
  • Great time(5)
  • Great wolf Lodge(5)
  • Little ones(5)
  • Very clean(3)

Additional Information about Americana Resort

Address: 8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Americana Resort 3*
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Also Known As:
Americana Hotel Niagara Falls
Americana Resort Niagara Falls

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