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Americana Resort

3.0 of 5
Hotel website
8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Americana Resort
Best prices for: 1 room 1 guest
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Ranked #46 of 137 Hotels in Niagara Falls
A recent review
4 of 5 stars reviewed yesterday
SHS818 Sudbury, Canada
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761 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sudbury, Canada
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our third year in a row staying at the Americana for a dance competition. This year we had a ground floor room that was just down the hall from the water park, and I wonder if this is why when we first entered, or entered after being away for long it had a musty smell. We knew the family close... More 

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Toronto
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Dance competition held at the site, so stayed there too. Waterpark entrance are included in the hotel fee, though that's only for a family of 4. Any addition to the 4, it's a $25 fee...which is ok. The waterpark is not that big, but for young kids (8 and under), it's great fun that there's no line ups, and the... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

We celebrated our wedding Saturday, May 16, 2015. Our reception was held at the Americana Resort and Spa. Ashley Racine from the Americana and Sarina from Style with Sarina did such an amazing job in making our dream come true! Our guests were so impressed with the meal and the décor! Thank you Ashley and Sarina for your professionalism and... More 

Was this review helpful? Yes 1
Sudbury, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was very satisfied with this hotel. The staff was very friendly, the room was clean. We had an issue with the shower, but maintenance responded within 5 minutes of our call and it was fixed immediately. The water park was good for the kids - they loved it. It also had a Jack Tanners, Waves and Timothy's. The lobby... More 

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1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

Our second stay at the Americana Resort and not much has changed since our first visit a year ago. Staff is friendly, accommodations are comfortable, clean & well priced & the waterpark is great for our toddler. The cuisine at Jack Tanners & Waves Snack bar is subpar but provides all the foods your children may want on a getaway.... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review and it’s great to welcome you back. At the Americana we pride ourselves on providing clean and comfortable rooms at an affordable price. Our friendly staff will do everything they can to ensure your stay is a memorable one. Thank you for your feedback as it will be passed on to our Management team. We... More 

Niagara Falls, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I would like to thank Ashley, Sarina, and the banquet staff for such wonderful experience regarding my Bridal Shower and upcoming wedding. For the shower, the staff was friendly and accommodating, the service was exceptional, and the food was delicious. The pasta with rose sauce was a hit among a very large group of Italian women!!! Both Ashley and Sarina... More 

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Brampton, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I just stayed at Americana and my stay was pretty good overall, staff is very friendly all around , water park was great for my 4 and 8 year old , they enjoyed themselves, only thing is and I was afraid of it was the bug issue , ants on the floor and on the bed , every time I... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review and it’s great to hear your kids had fun at the water park as they are the perfect age to enjoy the wave pool, tube slides and body slides. I wish you would have contacted the front desk immediately to have housekeeping respond to your issue. The ants were likely attracted to some food or... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I went to Niagara Falls with my girlfriend looking to do the usual tourist attractions, not looking to spend much time at the hotel, but I'm really glad that we stayed at the Americana, it turned out to be one of the highlights of our trip. The staff made us feel at home, almost like we were family. The restaurant... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your awesome review and taking the time to tell us about your experience. It is fantastic to hear that you enjoyed all aspects of your stay and were able to enjoy all the facilities at the hotel. I will share your uplifting comments with our Management team and we will recognize those Team members you mentioned, Jen... More 

Pelham, Canada
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice room, I do like that they are trying to save on Waste by using Shampoo, Soap dispensers in the Bathroom, BUT The Shampoo/shower gel is Really hard on long hair... othewise the stay was Great, the Pool is AMAZING ,great Fun for kids, and the Spa is AWESOME!!, Jack Tanners -resteraunt on sight was VERY slow and the... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review on TripAdvisor and we’re pleased to hear that you had a great stay. It is fantastic to hear that you also enjoyed the Spa as well. I trust that you had relaxing time with one of their many services that they offer. We pride ourselves on providing friendly customer service and make every effort that... More 

Burlington, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Just returned from this resort. We traveled with a large group ( 8 adults&8 kids) we stayed in multiple rooms. I did not have high expectations for the resort its self because I was aware it was an older resort. I knew ahead of time the waterpark was on the smaller side. So this review isn't coming from someone who... More 

Was this review helpful? Yes 1
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review and taking the time to share your feedback regarding your stay with us. I have shared your comments with our Management team who will address those areas that need improvement and please accept my apologies for the deficiencies you encountered. It is regretful to hear of your experience in the restaurant at dinner. Our All... More 

Hotel Review Summarization

What travelers say

  • Water park(15)
  • Great time(5)
  • Wave pool(3)
  • Very nice(3)
  • Very clean(3)
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159 photos of this hotel

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Dining (2)
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Hotel & grounds (9)
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Business center/function rooms (3)
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Room/suite (6)
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Pool/beach area (4)
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Dining (2)
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Other (2)
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