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All 137 Niagara Falls hotels

Americana Resort

3.0 of 5 Resort   |   8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
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Americana Resort
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Ranked #45 of 137 Hotels in Niagara Falls
A recent review
4 of 5 stars reviewed yesterday
Rebecca S Toronto, Canada
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706 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

I love this hotel! My family and I have been going to this hotel for about 3 years now! And we love it more and more every single time we stay at this hotel! I have 2 kids (11&7) and they absolutely love it here especially for the indoor water park which is very cool and fun! We got a... More 

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Toronto
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

It is an average hotel, with average food and service. Since we came here in very cold weather, the water was cold as well so our children could not enjoy it. This time we could not enjoy the resort because of very drunk and noisy neighbours, but hotel management was nice enough to offer us help and make us feel... More 

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Oakville, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

We are a family of 5 my kids are 8,9, and 10 yrs old we are all excited it was our first time in americana, we got our room earlier than the check out time, which is great our request was granted we were so happy and please with the room so i called reception and ask if we can... More 

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Burlington, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I would rate this hotel/water park as good! I have young children(3&4) and the waterpark was great for them. It is quite cool in the waterpark in the evening but the air was very warm in the daytime. There are slides and pools for different ages and abilities. I would suggest that the waterpark open at 9am for hotel guests.... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your feedback. At the Americana we pride ourselves in providing clean and comfortable accommodations along with friendly customer service. The kids seem to be the perfect ages to enjoy the water park and the smaller slides. Our lifeguards are trained to ensure the safety of everyone in the water park and thank you for recognizing their effort... More 

Contributor
16 reviews 16 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Pros: Price (Groupon only though), clean rooms and bathroom, spacious and nicely designed rooms, easy access to the park, hotel is very close to the falls and downtown, lifeguard presence around the pool is fantastic, well staffed, organized and friendly. Staff is very friendly at Tanner Joe's. Pool and area are relatively clean. Obviously hard to keep spotless with that... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your positive feedback and recognizing our efforts in providing clean accommodations and friendly service. I hope everyone had an awesome time at the water park and guests are more than welcome to bring their own beach towels as well for their comfort. Thank you for choosing the Americana to accommodate your stay and we look forward to... More 

Aurora, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms were adequate and average. Restaurant was average, waterpark was so full of chlorine if I'd known I wouldn't have brought my young kids there. They say they have to due to the volume of people but it was very high, eyes watering as soon as we walked in. Also the water was cold....not sure why but I was less... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your comments and I am sorry to read that you found your stay to be only average. At the Americana we pride ourselves on offering clean and comfortable rooms with excellent customer service. We do have a variety of room types including our over-sized premium rooms, bunk bedded rooms, themed rooms and 1 & 2 bedroom suites.... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I was looking forward to a getaway with our 2 kids and my brother in law (who was visiting from Brasil). Since he was coming all the way from Brasil, we had to take him to Niagara Falls, and since it was winter I wanted somewhere we could enjoy while not taking pictures at the Falls. Decided on this 'resort'.... More 

Was this review helpful? Yes 2
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your feedback and I am sorry that we did not meet your expectations during your recent stay with us. I have checked with both the Pool Supervisor and our Maintenance staff with respect to the water temperatures during your stay. The pools were between 80 and 82 degrees and the hot tub was 103 degrees with a... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel is a glorified motel. 5 star prices for 1 star amenities. Mice in rooms, food is overpriced, rooms are dirty and dated, wifi does not work, heat in hotel is not working and customer service is the poorest I have ever seen. Never stay at this motel - it is the worst experience I have ever encountered. NOT... More 

Was this review helpful? Yes 1
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

I am sorry to read that you did not enjoy your stay. Please accept my apologies that we did not meet your expectations and I hope you had an opportunity to speak with one of our Managers while you were here regarding your stay. Your feedback certainly does not reflect the Americana’s high standards as it is our goal to... More 

Toronto, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

If your looking for a replacement to Great Wolf this isn't it. It's a hotel with a water park, not a family resort. The water park was fun. Awesome if you go a little later in the evening. Nothing for the kids to do after 8 pm magic show...no dance party or story time. But..if your looking for a hotel... More 

Was this review helpful? Yes
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review on TripAdvisor. It’s wonderful to hear of the great time you had with the kids. The water park is certainly ideal for younger children as it’s easy to keep an eye on them whether they are enjoying the tube or body slides or the wave pool. I hope the kids enjoyed the Magic Show as... More 

Toronto
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Spend a few more bucks and go to Great Wolf Lodge, or stay downtown at the Sheraton/Crowne Plaza and go to that waterpark if you must. The Americana is a pretty crappy motel, with an adequate small waterpark. It is way too expensive for what it is. I "upgrade" to a premium room, which had a tired old sofa and... More 

Was this review helpful? Yes 1
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

I am sorry to read that you did not enjoy your stay. Please accept my apologies that we did not meet your expectations and I hope you had an opportunity to speak with one of our Managers while you were here. It is our goal to make every guests stay as comfortable as possible. The water park is 25000 square... More 

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Hotel Summarization (Beta)

What travelers say

  • Water park(19)
  • Very nice(5)
  • Great time(5)
  • Little ones(5)
  • Wave pool(4)
  • Great wolf Lodge(4)
  • Very clean(3)

Additional Information about Americana Resort

Address: 8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Americana Resort 3*
Number of rooms: 204
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Also Known As:
Americana Hotel Niagara Falls
Americana Resort Niagara Falls
Hotel Style:
#8 Spa Hotel in Niagara Falls

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