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Americana Resort

3.0 of 5
Hotel website
8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Americana Resort
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Ranked #47 of 137 Hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 2 days ago
Shazangell Detroit, Michigan
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739 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Detroit, Michigan
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First off, this isn't anywhere close to the falls, so expect a 10-15 drive to it. And despite not being near anything at all, you still pay $13 a night for the privilege of parking in their outdoor, unguarded, unmonitored lot. And if you'd like their breakfast buffet, it's pretty lame....and you get to make your own waffles and such,... More 

Was this review helpful? Yes 1
Ontario
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Always have a great time at this hotel. My grandson loves the waterpark. The food is excellent but a little pricey. The rooms are clean and staff is very friendly. Would love to go back again.Lots of parking. Close to other attractions and restaurants.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Both Melanie & Samantha were very professional and very friendly at the spa. I loved the hot rock treatment is was a great experience. Highly recommend this hotel & spa, it was clean & all the staff was very approachable. Service was outstanding both at the front desk from Diane & Steve also like to mention the very clean rooms.... More 

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

My wife and I decided to take our kids away for a family getaway to a water park. The choice was "the americana" or "great wolf lodge". We heard americana was better for younger kids under 6 so we went there. Wow. If I could only change back the hands of time. What a disappointment from the moment we showed... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review and please accept my apologies for your disappointment. The water park attractions do operate on a rotation basis midweek during non-peak periods. I am sorry that some hotel guests were not more respectful of other guests staying in the hotel. Please do not hesitate to call the front desk at anytime for any noise disturbances... More 

Toronto, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time I have stayed here with family and we all enjoyed our stay again. Our room was clean and the staff was friendly, especially those in the waterpark. I feel the waterpark has more to offer for children 10 and under.

Was this review helpful? Yes 1
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for sharing your awesome review. It’s wonderful to welcome you back and it’s great to hear everyone had a terrific time at the water park again. We pride ourselves on providing clean, comfortable rooms at an affordable price with exceptional service and I thank you for recognizing our efforts. We look forward to having you back soon as... More 

Ottawa, Canada
1 review
1 of 5 stars Reviewed 1 week ago

I recently stayed here during an apparent dance competition. My children and I went to the Tim Hortons across the street as well as were bringing dinner back into the hotel. When we passed through the doors, the lady at the "consession stand" told my son he could not eat his sub (or drink our Tim Hortons coffee), anywhere in... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your feedback and please accept my apologies for your experience. It is our goal to make every guest feel welcomed as we do value your patronage and all the dance competitors. The area you had entered with your food was reserved for the dance competition which did have its own food concession to purchase food from. There... More 

Hamilton, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed there with 4 kids on March 29 and 30th. I called to reserve add I wanted to see if there were any deals that weren't published as we are a larger family. We given a great deal over the phone...a larger room, a breakfast coupon (bed and breakfast deal) for both mornings and no cost for the 2... More 

Was this review helpful? Yes 3
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your feedback and please accept my apologies that your stay was not as carefree as one would hope. I am sorry for the misunderstanding with the water park passes. Extra children do stay in the room for free however additional water park passes would need to be purchased. I am glad that the Manager did give the... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for two nights with our six year old grandson and couldn't have asked for a better time. The indoor arcade and water park was perfect and convenient. The park is big enough to thoroughly entertain children of all ages an the staff was excellent.

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your awesome review and it’s great to hear that everyone had a wonderful time. The water park is ideal for families with younger children as it’s easy to keep an eye on them with great sight lines. I agree that the water park is fun for the entire family. At the Americana we strive to give the... More 

Hamilton, Canada
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We took our granddaughter for a wknd, we had a blast, it was hard to get her to stand still to take a picture. Big room and clean, we'll do it again next year. The only problem I had was with the automatic doors, some were not turned on and I couldn't find a switch to remedy the situation.

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your great feedback and it’s wonderful to hear what an awesome time you had with your Granddaughter. I am glad you found your room to be spacious and clean. We look forward to your return visit as our valued guest as you continue to make some more memorable moments with your granddaughter. Yours in Hospitality, Guest Relations... More 

Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in two rooms on the first floor. Rooms were nice. Clean, room amenities were adequate. Our rooms were close to the pool area. Was great for our access. Terrible for noise in hall. Parents have trouble controlling kids in places like this. Don't know if the the kids were louder or the parents. Pool area was clean and... More 

Was this review helpful? Yes
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review and we’re so glad everyone had a great time at the water park. The Americana prides itself on providing clean and comfortable accommodations at an affordable price and thank you for recognizing our efforts. The Americana’s water park is ideal for families with younger children as there are great sight lines to easily keep an... More 

Hotel Review Summarization

What travelers say

  • Water park(15)
  • Great time(5)
  • Very nice(3)
  • Very clean(3)
  • Wave pool(3)
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Other (2)
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