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All 138 Niagara Falls hotels

Americana Resort

3.0 of 5 Resort   |   8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
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Ranked #37 of 138 hotels in Niagara Falls
A recent review
4 of 5 stars reviewed yesterday
27Nana27 Chatham, Canada
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609 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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English first
Chatham, Canada
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a great overnight holiday for our two grandchildren, 8 and 5 years old. We were warmly welcomed by Gautam at the front desk. The kids loved the water features and the arcade. Jack Tanners also served good food although on the expensive side. Price for a glass of wine was atrocious. However, our waitress, Karly, was also very... More

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1 review
3 of 5 stars Reviewed 3 days ago NEW

If you do not mind a 10 or 15 minute bus ride to the Falls this place is worth the price. The metro system is very simple buses are new and clean bus drivers very helpful. Food at the hotel was expensive and not very good this is our only complaint. A short walk down the street you will find... More

Was this review helpful? Yes 1
Montreal, Quebec, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Booked a travelzoo package with this hotel, included waterpark and a bunch of coupons that we mostly didn't use. We were 2 adults and 3 children. Check-in: the check-in process was awful other than the smiling staff once you got to the counter. Three check-in lines for a MASS of people checking in with kids, strollers etc etc. They absolutely... More

Was this review helpful? Yes 1
Paterson, New Jersey, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I'm staying Sept 1st to the 3rd so I haven't gone yet, however, I called the reservation # to confirm my stay. I spoke to Giselle at reservations and the service I received was outstanding. I manage an office and was impressed at her customer service skills. She went above and beyond to make my upcoming stay as pleasant as... More

Was this review helpful? Yes
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your comments on trip advisor and choosing the Americana Hotel to accommodate your upcoming stay. We pride ourselves on our guest service and thank you for recognizing the Gust Service Agent by name that provided you with great customer service so we can also award her efforts. We look forward to hosting your stay and hope you... More

A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago NEW

Pros: Water park was great. Also an outdoor playground made it nice for the kids. Rooms decent with mini kitchen. Cons: Absolutely hideous experience checking out which took an hour! Had to wait until they inspected the room before getting my $100 deposit back! I know, right? Breakfast buffet was terrible. Took us to an extra conf room at the... More

Was this review helpful? Yes 2
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your candid comments on TripAdvisor. It’s great to hear you enjoyed the water park and the kids enjoyed the playground as well. All of our rooms include a mini fridge, coffee maker and microwave for your convenience. Please accept my apologies for the unusual length of time it took for your check out. We do offer express... More

Hilton, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Americana with our 1 year old and 4 year old girls. We knew check in was not until 4pm, but since we arrived at noon we figured we would check in to see if our room was ready. We were pleased when they said it was ready. However, my husband's bank declined his credit card for... More

Was this review helpful? Yes 2
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your comments on TripAdvisor and please accept my apologies that your stay was not as you expected. The hotel’s check in time is 4:00pm however guests are welcome to pick up their water park passes anytime after 1:00pm. If a room is ready at that time, it’s our pleasure to check guests in early providing full payment... More

Georgetown, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

A perfect hotel for a couple of nights in Niagara. My 3 little boys were always entertained and the water park is the perfect size. The staff are efficient and very friendly. It is nice being just outside the main drag and everything is close by. We will return.

Was this review helpful? Yes
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your great review. The water park is certainly ideal for younger families with great sight lines to keep an eye on the children. During the summer we offers hourly activities in the water park with an entertaining family show at 8:00pm nightly under the Big Top Tent outside, adjacent to the water park. It sounds like your... More

Toronto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I won't expand on the reasons why or how we ended up reservation-less at the Howard Niagara Johnson (NEVER GO THERE!)......and they told us that it was not their problem that we lost our spot and that we had to figure it out via Expedia.ca (which we always make resevations with and had never let us down). I called them... More

Was this review helpful? Yes 1
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your wonderful comments and especially mentioning those team members by name that had provided you with exceptional customer service. We pride ourselves on giving the best service possible and it’s great to hear our customer training efforts are recognized. The Family Kiddie Suite is a favorite for families who want to make their vacation memorable for their... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place for a quick weekend stay, waterpark is small but not too crowded, lines for the slides are very short. The Food at Jack Tanners was great and a reasonable cost. It would have been nice to stay longer.

Was this review helpful? Yes 1
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your comments on Trip Advisor. We are glad you enjoyed your stay and hope you can stay longer on your next visit to Niagara Falls. We do have one and two night packages that we can do back to back for extra value and savings so please inquire when booking or you can look at the variety... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked two rooms at the Americans. One for my husband and I and our three kids and one for my parents. Everyone loved it so much. The water park was super fun for our kids who are 6, 4, 2. There were two slides for adults as well. Our rooms were spacious, which had a dining table in it.... More

Was this review helpful? Yes
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your great comments on trip advisor and it’s awesome to hear that your family had such a wonderful experience. The water park is certainly ideal for your young family as it has great sight lines to keep an eye on the children. The WeGo shuttle bus is an easy and convenient way to travel to the Falls... More

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Hotel Summarization (Beta)

What travelers say

  • Water park(22)
  • Wave pool(6)
  • Great time(5)
  • Great wolf Lodge(5)
  • Little ones(5)
  • Very nice(5)
  • Very clean(3)

Additional Information about Americana Resort

Address: 8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Americana Resort 3*
Reservation Options:
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Also Known As:
Americana Hotel Niagara Falls
Americana Resort Niagara Falls

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Niagara Falls #37 Casino Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
The Americana is a unique Niagara Falls Hotel offering the ultimate family vacation retreat and corporate conference centre.Some of the treasury of amenities you will find at the Americana include Waves Indoor Waterpark - a premier waterpark in Niagara Falls featuring a retractable roof, slides and more; a large outdoor recreational area and playground with gazebos and barbecues; Senses Spa & Boutique, a full-service spa for those who want to get away and relax; free wireless internet, on-site restaurant and bar and over 21,000 square feet of meeting, banquet or wedding space. ... more   less 
Number of rooms
204

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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