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All 138 Niagara Falls hotels

Americana Resort

3.0 of 5 Resort   |   8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
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Americana Resort
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57%
Ranked #43 of 138 hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 2 days ago
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536 people have reviewed this hotel

Traveler rating
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388
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
toronto
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed using the Living Social Package. The room was good nothing to complain about coffee maker mini fridge etc...Glad we only stayed one night the waterpark is ok but the kids were bored in a half/hour. Check in was okay but we did not get a ground floor room as requested. This is Niagara Falls and I know everything... More

Was this review helpful? Yes 1
Vermilion, Ohio
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed using a Groupon. We has a fantastic time. Kids (age 10 & 7) loved the waterpark. We've been to bigger waterparks, but they still had a great time. The wave pool was a hit. The breakfast at the restaurant was good and timely. The checkin process was extremely slow and they were busy. It took about 12 min... More

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Bowmanville, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

We went for an overnight birthday vacation with our four children and the staff was great. However our bathroom in the hotel was gross. There were hair clips from previous guests under the vanity and mold and mildew all long the base of the tub and floor, ewww. The shower was less then clean as was the carpet in the... More

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Rochester, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

What a busy place this weekend and our second trip to the resort to enjoy the indoor waterpark. The staff was very accommodating with our special requests and we found they did a out standing job on keeping up with the cleaning of the public areas including the waterpark on such a busy weekend. We showed up a little early... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were put in a old and dated wing of this "resort". I found the room outdated and tired. We had two rooms and Chanel's on the box tv varied from room to room. There was screws missing also from faceplates on electrical switches and boxes. The windows would open however there was no screen. This wing of the hotel... More

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your comments regarding your recent stay and am sorry we did not meet your expectations. I can assure you that the hotel does meet the required fire regulations. We strive for all our guests to have an enjoyable stay and it is with feedback like yours that gives us the opportunity to improve and give more attention... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on a groupon, had reservations at jack tanners restaurant and reservations at senses spa...all within hotel. from the moment we walked in it was welcoming, clean and we were impressed. Staff was friendly, jack tanners was delicious! Very friendly and accommodating, we had 9 people in our party and the waitress was fantastic. Senses spa was very relaxing... More

Was this review helpful? Yes 1
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your kind comments on your recent stay. I am glad that you enjoyed all the facilities in the hotel and had such a wonderful experience. We pride ourselves on giving the best customer service possible and making your stay a truly memorable time. We look forward to welcoming you back again on your next family getaway. Sincerely,... More

London, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every person we dealt with, from the manager to the wait staff in the restaurant was wonderful and accommodating. The room was fresh and clean and well kept. The extra large tub in the room was an added bonus that was thoroughly enjoyed. Very happy with our stay.

Was this review helpful? Yes 1
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for sharing your wonderful review and we are thrilled you enjoyed your stay with us and found the room very comfortable. I am glad you found all of our staff to be very friendly and accommodating as we strive for customer excellence with all our guests. We look forward to your return on your next visit to Niagara... More

Welland, Canada
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't stay at the hotel so I can't comment on that, but I love the Senses Spa and Melanie, my favourite aesthetician. I feel completely confident in their sanitation practices, especially after researching the Niagara Health site for spa inspections. There are a lot of aesthetic businesses out there are lacking in fundamental sanitation and this is the only... More

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for the great review on our Senses Spa and acknowledging the wonderful service given by Melanie. She exemplifies great customer service and takes pride and enjoys what she does as an esthetician. Her attention to detail in every way makes her a valuable team member to the Senses Spa. Thank you for recognizing her efforts and making Senses... More

Markham, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed a night with our three year old. We used the waterpark the day we arrived and right before we headed home. Staff is friendly. Restaurant is average, wasn't too happy they ran out of croissant at breakfast. We are happy with the price we paid. It wasn't crowded but that could be because we stayed Sunday night. I... More

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review and we are glad you enjoyed your stay, especially at the Water Park. It certainly is the perfect option for families with young children and particularly those looking for great value. I’m glad you found our staff very friendly and we look forward to your next visit and hope to see you for many years... More

Niagara Falls, Ontario
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We live in Niagara Falls so I write this review based on what I saw when our son and his family stayed there as our guests.We wanted to provide the kids with a lot of fun. They never had to leave the hotel to find just that. I have to say it is awesome! The room was clean and bright... More

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your kind comments and taking time to share your wonderful experience with us. The Americana Conference Resort Spa and Water Park is very popular with locals as well, hosting Weddings, Conferences and many Special Occasions. The water park is ideal for young families and the amenities on property are convenient so you don’t have to even leave... More

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Hotel Summarization (Beta)

What travelers say

  • Water park(22)
  • Wave pool(6)
  • Very nice(5)
  • Great time(5)
  • Great wolf Lodge(5)
  • Little ones(5)
  • Very clean(3)

Additional Information about Americana Resort

Address: 8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 138 hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Americana Resort 3*
Official Description (provided by the hotel):
The Americana is a unique Niagara Falls Hotel offering the ultimate family vacation retreat and corporate conference centre.Some of the treasury of amenities you will find at the Americana include Waves Indoor Waterpark - a premier waterpark in Niagara Falls featuring a retractable roof, slides and more; a large outdoor recreational area and playground with gazebos and barbecues; Senses Spa & Boutique, a full-service spa for those who want to get away and relax; free wireless internet, on-site restaurant and bar and over 21,000 square feet of meeting, banquet or wedding space. ... more   less 
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Also Known As:
Americana Hotel
Americana Hotel Niagara Falls
Americana Resort Niagara Falls

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