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Americana Resort

3.0 of 5
Hotel website
8444 Lundy's Lane, Niagara Falls, Ontario L2H 1H4, Canada
Americana Resort
Best prices for: 1 room 1 guest
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Ranked #46 of 137 Hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 4 days ago
Melanie B
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757 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Our second stay at the Americana Resort and not much has changed since our first visit a year ago. Staff is friendly, accommodations are comfortable, clean & well priced & the waterpark is great for our toddler. The cuisine at Jack Tanners & Waves Snack bar is subpar but provides all the foods your children may want on a getaway.... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review and it’s great to welcome you back. At the Americana we pride ourselves on providing clean and comfortable rooms at an affordable price. Our friendly staff will do everything they can to ensure your stay is a memorable one. Thank you for your feedback as it will be passed on to our Management team. We... More 

Niagara Falls, Canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I would like to thank Ashley, Sarina, and the banquet staff for such wonderful experience regarding my Bridal Shower and upcoming wedding. For the shower, the staff was friendly and accommodating, the service was exceptional, and the food was delicious. The pasta with rose sauce was a hit among a very large group of Italian women!!! Both Ashley and Sarina... More 

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Brampton, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I just stayed at Americana and my stay was pretty good overall, staff is very friendly all around , water park was great for my 4 and 8 year old , they enjoyed themselves, only thing is and I was afraid of it was the bug issue , ants on the floor and on the bed , every time I... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review and it’s great to hear your kids had fun at the water park as they are the perfect age to enjoy the wave pool, tube slides and body slides. I wish you would have contacted the front desk immediately to have housekeeping respond to your issue. The ants were likely attracted to some food or... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

I went to Niagara Falls with my girlfriend looking to do the usual tourist attractions, not looking to spend much time at the hotel, but I'm really glad that we stayed at the Americana, it turned out to be one of the highlights of our trip. The staff made us feel at home, almost like we were family. The restaurant... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your awesome review and taking the time to tell us about your experience. It is fantastic to hear that you enjoyed all aspects of your stay and were able to enjoy all the facilities at the hotel. I will share your uplifting comments with our Management team and we will recognize those Team members you mentioned, Jen... More 

Pelham, Canada
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very nice room, I do like that they are trying to save on Waste by using Shampoo, Soap dispensers in the Bathroom, BUT The Shampoo/shower gel is Really hard on long hair... othewise the stay was Great, the Pool is AMAZING ,great Fun for kids, and the Spa is AWESOME!!, Jack Tanners -resteraunt on sight was VERY slow and the... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review on TripAdvisor and we’re pleased to hear that you had a great stay. It is fantastic to hear that you also enjoyed the Spa as well. I trust that you had relaxing time with one of their many services that they offer. We pride ourselves on providing friendly customer service and make every effort that... More 

Burlington, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Just returned from this resort. We traveled with a large group ( 8 adults&8 kids) we stayed in multiple rooms. I did not have high expectations for the resort its self because I was aware it was an older resort. I knew ahead of time the waterpark was on the smaller side. So this review isn't coming from someone who... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review and taking the time to share your feedback regarding your stay with us. I have shared your comments with our Management team who will address those areas that need improvement and please accept my apologies for the deficiencies you encountered. It is regretful to hear of your experience in the restaurant at dinner. Our All... More 

St. Catharines, Canada
1 review
5 of 5 stars Reviewed 1 week ago

My mom and I recently enjoyed spa treatments at Senses Spa located within the Americana. Having been to Senses Spa many times I am pleased to say that we are always impressed with their level of service and attention to detail. Our service providers, Jennifer & Samantha were friendly, professional and very knowledgeable. After our spa treatments we had lunch... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for taking the time to share your wonderful experience at Senses Spa and giving a special mention to Jennifer and Samantha. They are true professionals and take great pride in providing exceptional service with attention to detail. We too will recognize their efforts in a special way. Our Chef and Cooks only use the freshest ingredients whenever possible... More 

St. Catharines, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

This is my family's second time going and we had a great time yet again. Always impressed with how clean and tidy the rooms are and very happy that we were able to get early check in with it being a long weekend. I'm shock at how fast the staff must be working to turn those rooms over with the... More 

Was this review helpful? Yes
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your fantastic review and especially for giving a special mention to our amazing housekeeping department. Our Housekeepers take great pride in their work and we’re fortunate to have such a great team! They ensure that the rooms are made clean and comfortable for our guests. It’s fabulous to hear what an awesome time the kids had at... More 

LONDON
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I was worried about this place based on some reviews, but I was pleasantly surprised. We stayed two nights for a dance competition. We payed extra for a larger room, and had a nice room on the third floor. If you want to avoid the noisy first floor (it is a family hotel after all - there will be kids)... More 

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AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for your review and taking the time to give a special shout out to our staff at Jack Tanners Restaurant. It is our pleasure to host the Dance competitions again this year and we are always excited to have the studios return. We make every effort to ensure your stay is comfortable and that your needs are taken... More 

Ridgetown, Canada
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I purchased a 1 night stay with water park passes from Groupon and it was worth it. Check in was quick and easy and the girls were nice and friendly. My 3 children aged 11, 9 and 8 enjoyed the water park especially the wave pool. It was just big enough to offer a variety of slides yet small enough... More 

Was this review helpful? Yes
AmericanaResort, Guest Relations Manager at Americana Resort, responded to this review

Thank you for taking the time to write your great review on TripAdvisor. It’s wonderful to hear that the kids had such a fantastic time at the water park. They seem like the perfect age to enjoy all the water park facilities and the outdoor recreation area. I am sorry to read of the stinging eyes. The chlorine levels are... More 

Hotel Review Summarization

What travelers say

  • Water park(15)
  • Great time(5)
  • Wave pool(3)
  • Very nice(3)
  • Very clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

159 photos of this hotel

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Room/suite (37)
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Hotel & grounds (13)
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Pool/beach area (30)
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Dining (2)
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Family/play areas (14)
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Bathroom (5)
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Other (32)

Management photos: Courtesy of the property manager

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Hotel & grounds (9)
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Business center/function rooms (3)
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Room/suite (6)
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Pool/beach area (4)
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Dining (2)
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Other (2)
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