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All 11 Niagara Falls accommodations

Niagara's Best Inn

2.5 of 5 Lodge   |   5284 Ferry Street, Niagara Falls, Ontario L2G 1R5 , Canada (Formerly Fallsview Lodge)
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111 reviews from our community

Traveler rating
    3
    3
    9
    11
    85
See reviews for
31
43
2
1
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Canada
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 days ago NEW

Office opens at 10:00AM...Only one room clean (?)...not enough guests arriving to pay for the cleaning staff to clean other rooms.....bed covering was one rumpled sheet...bathroom (no description would be adequate. Walked away from deposit..

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Toronto Canada
Top Contributor
138 reviews 138 reviews
60 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While the price is right, at between $42 - $49, the photos that are shown on the hotel bookings websites, which Niagara's Best Inn uses are not of, or probably even near Niagara's Best Inn. They show the Falls, which they are not at all close to. And they have a number of pics of fabulous food dishes. This place... More

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Forest
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2014

Terrible hotel. Do not book even if you get it for $50. You will be disappointed and disgusted by the rooms. They give you a bunch of incentives to book but they all have stipulations with them. I booked through groupon and was very disappointed in both groupon and the hotel.

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Montreal
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 18, 2014 via mobile

This hotel - also trading under the name 'Niagara's best inn', is a clear case of false advertising & active engagement in unfair practices of making a false, misleading or deceptive representation under the Consumer Protection Act 2002, c. 30, Sched. A, s. 14. Specifically, this hotel through Expedia has made a representation that the hotel room was of a... More

Was this review helpful? Yes 2
Parma
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 5, 2014

The people in the lobby were very nice...and that's where it ends. First, the professional photos posted are NOT from that hotel and you notice there are only two! We had no phone, no TV, no WiFi, no hairdryer, the fitness center and pool are down the street at the Quality Inn. There was paper shoved in where the lock... More

Was this review helpful? Yes 2
Parma Heights, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 5, 2014

got room last minute for 1 night. Room and no key lock and the missing opening had a piece of paper towel rolled up in its place. No phone in room, no hair dryer no TV reception told us must be the satellite, bathroom had mold on ceiling no fan in bathroom probably the reason and pool was next door... More

Was this review helpful? Yes 2
Kitchener, Canada
1 review
5 of 5 stars Reviewed July 1, 2014

I bought a deal off of a deal site and we visited Niagara Falls a couple of weeks ago with the kids. I looked online and saw the reviews and was a bit hesitant but once I got there I was happily satisfied! We received some great vouchers to enjoy. It was a great room, great location as well as... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 30, 2014

The descriptions are misleading. They said that there will be a indoor pool but there wasn't any. We payed for 3 nights online but they still charged us and we lost about 250$. The rooms are very different from the pictures on the website. At one of the nights, the key cards weren't even working. Even for the neighbours!

Was this review helpful? Yes 1
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 29, 2014

THis is now the Best Inn and advertised on BUYTOPIA. The ADVERTISEMENT is VERY VERY MISLEADING. It looks like they have a pool so you expect a certain standard. There is no pool. Basically in a nutshell you get what you pay for but I think Buytopia should be accountable. The pictures make it look halfway decent. Our room had... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 26, 2014

Pool - Located down the block, would have been a long walk in a speedo on a cold day, lucky for me one of my travel companions never travels without his parka. View - Parking lot filled with beautiful containers, that must have been what was blocking my view of the falls. Cable - Not working. On the positive -... More

Was this review helpful? Yes 2
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Additional Information about Niagara's Best Inn

Address: 5284 Ferry Street, Niagara Falls, Ontario L2G 1R5 , Canada (Formerly Fallsview Lodge)
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Niagara's Best Inn 2.5*
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