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All 138 Niagara Falls hotels

Americas Best Value Inn - Chalet Inn and Suites

2.0 of 5 Motel   |   5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
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Ranked #33 of 138 hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 2 days ago
Doug M London, Ontario, Canada
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239 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
London, Ontario, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

Over 60 ball team booked in for three nights Aug. 22-24, 2014. Booked 6 rooms all non smoking. Six stayed in non-smoking family suite. This had double balcony where on the Saturday afternoon the team congregated and had a few drinks before dinner reservation. Maybe 6 to 10 cigarettes were smoked on the balcony. Not one was smoked inside the... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

By far the worse hotel experience we've ever had. Rooms very outdated, stained beds, furniture, scratched up furniture. We arrived and paid our rooms for 3 days, on the second day key cards stopped working. Staff were very rude and inconsiderate about the situation. owner said "you no pay!" constantly fought. even after showing receipts, still would not let us... More

Was this review helpful? Yes 2
Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

we have been going to this hotel for the past 10 years and have loved every one of the stays there and this time was no different. me and my kids both enjoy the continental breakfast and the indoor pool.arcades were close for kids to walk to and casino Niagara were also close for me and my husband.

Was this review helpful? Yes
Montreal, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

stayed for four nights from aug 7-11, we were 5 adults and 2 children in the family suite, our room was clean, place has 2 pools, which we used the outside one cause the weather was awesome, cant say anything about the breakfast cause we just walked down the street, as everything is walking distance, would definitly stay there again

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1 review
4 of 5 stars Reviewed 3 weeks ago

Upon check-in the gentleman at the desk was not exactly friendly. He wasn't rude, but you certainly didn't feel welcome! Since the time of booking, parking policies had changed and they now charge for parking. He wanted to charge me but in the end didn't. I chose a smoking room for my friend but won't do that again!! It reeked... More

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Mold, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed a few nights here in 2007, and found it well serviced with no pretensions. Breakfast was a light affair but there was no shortage of eat as much as you want establishments nearby. Oh and the falls were pretty good too and a trip on the Maid of the Mist is a must. hang on to your plastic mac... More

Was this review helpful? Yes 2
South Fork, Pennsylvania
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 26, 2014

For the money you cannot beat this inn. The room was clean and fresh smelling. There was no musty smell to the air conditioner like we found in other motels. We walked down to the falls and the other attractions. There were two swimming pools and a nice light complimentary breakfast in the morning. We even had a hot tub... More

Was this review helpful? Yes 3
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to write a review, it is greatly appreciated. We are happy that you enjoyed your stay with us, and hope to see you again. More

Jackson
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 26, 2014

Overpriced, and added $50 deposit....on my card. Makes me nervous, I will dispute it if I see it on my Visa bill. Tub & floors were dirty. Very basic room. TV only has 25 channels, 10-15 that actually work. Don't expect cartoon channels if you have children, and don't ask for the cheesy heart-shaped tub...couples-only, even if you're willing to... More

Was this review helpful? Yes 3
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

I am sorry you were not impressed with your stay with us. Unfortunately when you visit Niagara Falls in the summer you pay a premium to stay as it is the busy season. Our Jacuzzi suites only have one bed, and therefore are reserved for couples, there is also a safety concern for children in these tubs. I am sorry... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2014

Spent 5 days in the two room suite with my husband, and 3 children. The service was excellent here, the staff is super friendly. The hotel is a 2 minute walk away from all activities for the children, restaurants, and gift shops. From our balcony we were able to watch the fireworks that go off on Fridays and Sundays at... More

Was this review helpful? Yes 2
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

We are very happy that you enjoyed your stay with us. Thank you for taking the time to write a review, and we hope you stay with us again. More

Wilbraham, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 24, 2014

5 days with wife, 2 daughters and 2 granddaughters. Stayed in 2 room suite and very pleased with accommodations and staff service. Great balcony for viewing sunrises and fireworks. Location away from crowded area and great for walking to all activities. Would like to see more variety with continental breakfast.

Was this review helpful? Yes 2
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to write your review. We are glad to hear that you enjoyed your stay with us, and hope to see you again. More

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Additional Information about Americas Best Value Inn - Chalet Inn and Suites

Address: 5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - Chalet Inn and Suites 2*
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Also Known As:
Americas Best Value Inn - Chalet Hotel Niagara Falls
Chalet Hotel Niagara Falls
Chalet Motel Niagara Falls

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style
#33 Casino Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
Walking distance to the Niagara Falls, Casino Niagara, Clifton Hill, Fallsview Casino, and many restaurants and other attractions. The staff pride themselves on making your stay an enjoyable one. ... more   less 
Number of rooms
73

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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