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All 138 Niagara Falls hotels

Americas Best Value Inn - Chalet Inn and Suites

2.0 of 5 Motel   |   5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
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72%
Ranked #35 of 138 hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 6 days ago
Joanne L South Fork, Pennsylvania
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  • Photos (34)
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  • Room tips (38)
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231 people have reviewed this hotel

Traveler rating
    86
    79
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
South Fork, Pennsylvania
1 review
4 of 5 stars Reviewed 6 days ago NEW

For the money you cannot beat this inn. The room was clean and fresh smelling. There was no musty smell to the air conditioner like we found in other motels. We walked down to the falls and the other attractions. There were two swimming pools and a nice light complimentary breakfast in the morning. We even had a hot tub... More

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chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to write a review, it is greatly appreciated. We are happy that you enjoyed your stay with us, and hope to see you again. More

Jackson
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Overpriced, and added $50 deposit....on my card. Makes me nervous, I will dispute it if I see it on my Visa bill. Tub & floors were dirty. Very basic room. TV only has 25 channels, 10-15 that actually work. Don't expect cartoon channels if you have children, and don't ask for the cheesy heart-shaped tub...couples-only, even if you're willing to... More

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chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

I am sorry you were not impressed with your stay with us. Unfortunately when you visit Niagara Falls in the summer you pay a premium to stay as it is the busy season. Our Jacuzzi suites only have one bed, and therefore are reserved for couples, there is also a safety concern for children in these tubs. I am sorry... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent 5 days in the two room suite with my husband, and 3 children. The service was excellent here, the staff is super friendly. The hotel is a 2 minute walk away from all activities for the children, restaurants, and gift shops. From our balcony we were able to watch the fireworks that go off on Fridays and Sundays at... More

Was this review helpful? Yes 1
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

We are very happy that you enjoyed your stay with us. Thank you for taking the time to write a review, and we hope you stay with us again. More

Wilbraham, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

5 days with wife, 2 daughters and 2 granddaughters. Stayed in 2 room suite and very pleased with accommodations and staff service. Great balcony for viewing sunrises and fireworks. Location away from crowded area and great for walking to all activities. Would like to see more variety with continental breakfast.

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chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to write your review. We are glad to hear that you enjoyed your stay with us, and hope to see you again. More

Erie,PA
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Found this hotel from a Niagara Falls website. reservation was made though Niagara Central Reservations. No problem with hotel as we found it convenient to all attractions and within walking distant to them as well as many restaurants and gift shops. Staff very friendly, rooms very clean, no problems with hotel and will recommend it to all my friends. My... More

Was this review helpful? Yes 1
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for staying with us and I am happy that we were able to assist you despite problems with the booking engine. More

Toronto, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Been to Niagara several times and stayed in different hotels but never had a experience like this one....apart from close walk to attractions there is nothing great, Stained bed sheets, toilet paper hanging on the smoke detector during check inn and the room smelled like smoke, ...

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Oshawa, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Big disappointment. Staff was rude, room had bad smell and needs renovation badly, bed-sheets were dirty. Not worth spending your money. Even it is good location, hotel's quality spoiled all weekend. Big disappointment!!!

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Wilmington, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my fourth stay at the Chalet Inn. It was just as clean and the staff could not have been more helpful as my other three stays. We stayed in a 2 bedroom suite to accomodate the children. It was very quiet. Nothing like other hotels with constant noise.

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chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for the review, and for continuing to stay with us. More

Cornwall, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My sister and I stayed here for three days. The property and grounds are clean and well kept. The owner and the staff are very courteous and helpful. The location is within walking distance of Clifton Hill, the falls, restaurants and the public transit. Rooms are large and well equipped. The free coffee and pastries that are provided, is a... More

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chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to write your review. We appreciate it. We are very glad that you enjoyed your stay. More

Windsor, Canada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 9, 2014

Clean property and rooms. Located right behind the Days Inn at the top of the hill but $75 less a night. Close to Clifton Hill and the casino. Staff and owner very nice and courteous. Would definitely stay again. No complaints.

Was this review helpful? Yes
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to write a review, we are very glad you enjoyed your stay, and look forward to seeing you again. More

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Additional Information about Americas Best Value Inn - Chalet Inn and Suites

Address: 5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - Chalet Inn and Suites 2*
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Also Known As:
Americas Best Value Inn - Chalet Hotel Niagara Falls
Chalet Hotel Niagara Falls
Chalet Motel Niagara Falls

34 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Walking distance to the Niagara Falls, Casino Niagara, Clifton Hill, Fallsview Casino, and many restaurants and other attractions. The staff pride themselves on making your stay an enjoyable one. ... more   less 
Number of rooms
73

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