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Americas Best Value Inn - Chalet Inn and Suites

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5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
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Americas Best Value Inn - Chalet Inn and Suites
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Americas Best Value Inn - Chalet Inn and Suites
Americas Best Value Inn - Chalet Inn and Suites
Americas Best Value Inn - Chalet Inn and Suites
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261 reviews from our community

Traveler rating
    97
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    33
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    25
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101
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

When ever I visit the falls with my partner I always stay here! It is so close to everything (walking distance), the staff are very friendly and professional. I get a room with the heart shaped jacuzzi :) the rooms are always clean and I have never had a problem. I will continue to stay here when I visit and... More 

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

I rented a 2 room suite with 4 queen beds, a couch and separate bathrooms. Perfect for a family. We all had our privacy. We were a close 5 minute walk to Clifton Hill, several local eateries and Jack's Cantina Sports Bar on the corner. Excellent!

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2015

My family and i, Love going to The Falls for a weekend getaway. We have stayed at many of the Big Name,and No Name Hotels in The Falls, But We Have Found The Best Place To Stay,And It`s Like Home Sweet Home."Americas Best Value Inn - Chalet Inn and Suites" At 5577 Ellen Avenue, Niagara Falls, Ontario. Is It, The... More 

Was this review helpful? Yes 1
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to share such kind words. We're glad you continue to stay with us, and hope to see you soon. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 1, 2015

My one and only complaint is that the beds were a little on the hard side. We stayed during off season, so the office wasn't open 24 hours, but they accomidated our middle of the night check in. Anything extra we needed in our rooms, we got right away. Completely in walking distance of all of Clifton hill attractions. The... More 

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chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to share your experience, it is greatly appreciated. We're glad to know you enjoyed your stay and hope to see you again. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

We normally stay at another hotel when visiting Niagara Falls but wanted to try something different. Location was GREAT, especially for us (mid-20s couple)! Right next to Clifton Hill, near all the bars, Fallsview Casino is right down the street, and the falls are in close walking distance! You can't beat that! Free parking, great service. The gentleman at the... More 

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PROVIDENCE
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

I been using this hotel for the last 10 years by Memorial date weekend and never have any problems or issue with it. Every years I take over 100 people to this property and all the rooms had being ready and clean, not like other hotels that I had stay in the same area.

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1 review
1 of 5 stars Reviewed January 2, 2015

When I was checking in to the hotel another couple was also checking in. The other couple got a CAA discount, as it was my turn to pay I asked about the CAA discount. The horrible rude woman got very mad and told me I was not able to get the CCA discount because I booked with them a monoth... More 

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1 review
5 of 5 stars Reviewed December 23, 2014

We stay at the hotel for two days. We first planned to check in one day later and the hotel manager, Lorenzo has accommodates us to change the date without any problem. Beside the old decor of the hotel the room are well maintened and very clean. Also the hotel is well located near of all the main attractions of... More 

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Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 2, 2014

I stayed for 3 nights. I decided to book there for the price and I had no expectations about the quality of the place. I was positively surprised by the room, very clean and spacious. The staff was also very helpful. My only problem was the internet connection (free wifi by the way), the network was low and sometimes I... More 

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Orfordville, Wisconsin
Top Contributor
50 reviews 50 reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 26, 2014

We sepent 3 nights here . The hillside location was easy to locate and close to everything we wanted to visit. The personnel at the desk were friendly and helpful, the room was clean and provided all the amenities we needed. There was a small balcony with two chairs which gave us a limited view of the falls and great... More 

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