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All 138 Niagara Falls hotels

Americas Best Value Inn - Chalet Inn and Suites

2.0 of 5 Motel   |   5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
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Ranked #30 of 138 hotels in Niagara Falls
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
natasha886 Courtice
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216 people have reviewed this hotel

Traveler rating
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    27
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    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Courtice
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked this hotel online and had no problems at check in. We reserved an extra large family suite with 4 double beds. Upon arrival, we discovered we were placed in the "non smoking" building, which would have been great however they have signs indicating the outdoor balconies are non smoking as well. I am a non smoker and we... More

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Toronto, ON
Reviewer
4 reviews 4 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I arranged for a large block of rooms for a group stay this past weekend. The manager was very helpful in organizing the bookings for our group and gave us a very reasonable rate for the weekend. The location is good - just steps from Clifton Hill and a lot of the action. Lots of free parking on site. The... More

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Harbor Beach, Michigan
Top Contributor
53 reviews 53 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 16, 2014

The trouble with the reviews I read are that there are several different rooms to chose from built at different times. The less expensive rooms are in an older building and therefore may have noisy a/c etc. We had booked a cheap room but noticed when we drove in the pool was connected to a newer building so we up... More

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chaletinn, General Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you very much. More

Whitby, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2014

I choose this hotel whether it's for a little get away with friends or if I'm celebrating my anniversary with my husband, or just a mini family vacation. I am always very happy with the service and rates! I would definitely recommend this hotel for anyone and for any occasion I have nothing bad to say at all :) I've... More

Was this review helpful? Yes 1
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you very much and hope to see you soon. More

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 28, 2013

+ Room clean. Bed comfortable. Fridge. Parking space. location walking distance from main st. and restaurants, heated pool (in October) - Front desk not so friendly, no coffee machine in rooms. Tiny TV, few small towels, stinky carpet at building entrance, no shower/dressing room for pool.

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chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for your review and hope next time we can make your stay more memorable. More

Toronto,On Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 19, 2013

We stayed for one night. The hotel was clean and smoke free which was nice. The TV had 26 channels to choose from. Not enough towels and they were hard like sandpaper.The bed was old and hard, I could feel the springs.The air conditioner was very loud and rattled when it kicked in.

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Toronto, Canada
1 review
4 of 5 stars Reviewed October 15, 2013

I came to this hotel last year august. a few weeks before the long weekend and it was amazing. I loved it the hotel staff are more then friendly and very helpful. My son whom was only 6 at the time also loved the hotel, and the staff and as well the pool. When this August rolled around he wanted... More

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chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

We are very happy to hear that you and your sun continue to enjoy your stays with us. Thank you for taking the time to write your review. We hope to see you again. More

Rockville, Maryland
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2013

We stayed one night. The room was comfortable and clean,we did not need much, for example air dryer was not equipped. The hotel is conveniently located, walking distance from many restaurants and recreation areas. Breakfast included muffins, danish, coffee and juice.

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chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

We appreciate the time you took to write your review. We are glad that you enjoyed your stay with us, and hope to see you again. More

Windsor, Canada
1 review
4 of 5 stars Reviewed September 24, 2013

My best friend and I stayed early SEPT. I had stayed at this same hotel on Canada Day 2012, so I was familiar with the hotel and location. The room was a typical 2 queen beds, with a balcony overlooking the parking lot. Staff were able to accommodate our request for a microwave, which was great news, and the fridge... More

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chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to write a review, it is very appreciated. We are very happy that you continue to choose to stay with us, and hope to see you again. More

Pittsburgh, PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 15, 2013

This was our second stay at Chalet and we were very satisfied with our experience. This is a motel and it provides a motel experience. A very good motel experience. Our experience was consistent with our first stay. We rented the same two rooms, 204 and 205, smoking and non-smoking as we travel with my friend’s elderly mother. The motel... More

Was this review helpful? Yes
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you very much for taking the time to write your review, we really appreciate it. We are very happy that you continue to enjoy your stays with us, and hope to see you again. More

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Additional Information about Americas Best Value Inn - Chalet Inn and Suites

Also Known As:
Americas Best Value Inn - Chalet Hotel Niagara Falls
Americas Best Value Inn - Chalet Hotel
Chalet Hotel Niagara Falls
Chalet Motel Niagara Falls
Address: 5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
Location: Canada > Ontario > Niagara Falls
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 138 hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - Chalet Inn and Suites 2*
Official Description (provided by the hotel):
Walking distance to the Niagara Falls, Casino Niagara, Clifton Hill, Fallsview Casino, and many restaurants and other attractions. The staff pride themselves on making your stay an enjoyable one. ... more   less 
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