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All 139 Niagara Falls hotels

Americas Best Value Inn - Chalet Inn and Suites

2.0 of 5 Motel   |   5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
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73%
Ranked #30 of 139 hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 4 weeks ago
Krissy1320 Windsor, Canada
  • Reviews (223)
  • Photos (33)
  • Amenities
  • Room tips (37)
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223 people have reviewed this hotel

Traveler rating
    83
    77
    27
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83
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Windsor, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean property and rooms. Located right behind the Days Inn at the top of the hill but $75 less a night. Close to Clifton Hill and the casino. Staff and owner very nice and courteous. Would definitely stay again. No complaints.

Was this review helpful? Yes
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to write a review, we are very glad you enjoyed your stay, and look forward to seeing you again. More

Providence, Rhode Island
1 review
5 of 5 stars Reviewed June 6, 2014

Will never stay in another hotel in Niagara Falls, if Americas Best Value Inn is available I will pay wherever they ask me to stay in this hotel, my family and I love this place being there over 9 times, pools and rooms are always clean. Good job Lorenzo and company

Was this review helpful? Yes
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

We really appreciate that you took the time to write a review, but more than that we are very thankful you continue to stay with us. We hope to serve you again soon. More

Hamilton, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2014

Pictures on line are outdated compared to the rooms. Rooms are clean. Confirm your bookings, staff are pleasant and helpful. Great value for your money.indoor and outdoor pool clean. Location is just off the main areas so you don't have to worry about people and noise. Will go back!

Was this review helpful? Yes 1
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thanks for taking the time to share your experiences with us. We're glad you enjoyed your stay, and hope to see you again soon. More

Pittsburgh, PA
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 1, 2014

We just enjoyed our third stay here over the Memorial Day weekend and spent 4 nights. It feels like coming home to us when we visit Niagara Falls from the States. The location could not be better as it is private and tucked away just off the main drag with a very short walk to Clifton Hill. It has a... More

Was this review helpful? Yes 3
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking to post a review. We're so happy you continue to enjoy your stays with us, and all is forgiven for the case of mistaken identity. Thank you once again, and we hope to see you again next year, if not sooner. More

North york, Ontario
1 review
4 of 5 stars Reviewed May 18, 2014 via mobile

Me and my family stayed for two days and we love the place. The manager was very friendly and helpful too. My kids loved the pool and the location is beautiful and close to Clifton hill. Our staying again in niagarafalls will be always in this hotel. I do recommend this hotel for families. Thank you 😀

Was this review helpful? Yes
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

We are so glad you enjoyed your stay with us. Thanks for taking the time to write a review. We appreciate that we are your choice for future stays in Niagara Falls. Thank you. More

Napanee, Canada
Top Contributor
72 reviews 72 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 16, 2014

The motel was easy to check into, no hidden fees. The room was all fixed up. The simmons inkeeper mattresses in the room were damaged or wore in the springs though. The room has pretty much everything you need, a good refrigerator is included. The location is excellent. The room has a window that the patron can open, which is... More

Was this review helpful? Yes 1
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you very much for taking the time to write your review, we really appreciate it. We are very happy that you enjoyed your stay with us. We hope to see you again. More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 8, 2014

The breakfast was muffins only. This should have been more clear. When we told the staff, he became angry and said we should have stayed at the Marriott instead. The key cards stopped working Sunday may 5th at 9 45 pm. There was no one at the desk although they had said it would be open until 10 30 pm.... More

Was this review helpful? Yes 3
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

When you made your reservation through booking.com it specifically says that our continental breakfast only consists of "consisting of muffins, danishes, coffee and juice", I do not know how that could be made any clearer. We can not be held responsible if you expected otherwise, and if you wanted to stay somewhere that provided a full breakfast there are many... More

Courtice
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 22, 2014

We booked this hotel online and had no problems at check in. We reserved an extra large family suite with 4 double beds. Upon arrival, we discovered we were placed in the "non smoking" building, which would have been great however they have signs indicating the outdoor balconies are non smoking as well. I am a non smoker and we... More

Was this review helpful? Yes
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you very much for taking the time to write your review, we really appreciate it. We are very happy that you enjoyed your stay with us, despite not being able to smoke on the balcony of the room. We hope to see you again. More

Toronto, ON
Reviewer
4 reviews 4 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 15, 2014

I arranged for a large block of rooms for a group stay this past weekend. The manager was very helpful in organizing the bookings for our group and gave us a very reasonable rate for the weekend. The location is good - just steps from Clifton Hill and a lot of the action. Lots of free parking on site. The... More

Was this review helpful? Yes 1
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you very much for taking the time to write your review, we really appreciate it. We are very happy that you enjoyed your stay with us. We hope to see you again. More

Harbor Beach, Michigan
Top Contributor
53 reviews 53 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 16, 2014

The trouble with the reviews I read are that there are several different rooms to chose from built at different times. The less expensive rooms are in an older building and therefore may have noisy a/c etc. We had booked a cheap room but noticed when we drove in the pool was connected to a newer building so we up... More

Was this review helpful? Yes
chaletinn, General Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you very much. More

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Additional Information about Americas Best Value Inn - Chalet Inn and Suites

Address: 5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - Chalet Inn and Suites 2*
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Also Known As:
Americas Best Value Inn - Chalet Hotel Niagara Falls
Chalet Hotel Niagara Falls
Chalet Motel Niagara Falls

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Walking distance to the Niagara Falls, Casino Niagara, Clifton Hill, Fallsview Casino, and many restaurants and other attractions. The staff pride themselves on making your stay an enjoyable one. ... more   less 
Number of rooms
73

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