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Americas Best Value Inn - Chalet Inn and Suites

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5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
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Best prices for: 1 room 1 guest
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Americas Best Value Inn - Chalet Inn and Suites
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270 Reviews from our TripAdvisor Community

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Traveler rating
    100
    94
    34
    17
    25
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104
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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English first
  • All months
    (270)
  • Mar-May only
    (44)
  • Jun-Aug only
    (137)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (23)
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1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in the jacuzzi suite. It was a clean and spacious room, the bed was nice (pillows are gigantic and fluffy) and the cozy heart-shaped tub was great! AC worked like a charm and the shower was actually very nice. WiFi was a tad slow but wasn't a huge issue AND it was free. Pretty affordable prices considering we... More 

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Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

The room was very clean and spacious . The staff was good and curtious. we would recommend this hotel for cleanseness . We didn,t use the pool but it look great very clean , not enough time . Close to cliffhills and tourist attractions . I SAY FOR THE VALUE ITWORTH THE MONEY AND THE STAFF WAS GREAT .WE RECAMMEND... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My friends and my family stayed here this weekend 4 adults 4 children. It is the perfect place for family's with spacious rooms for the kids to run around a lovely clean pool that the kids enjoyed in the morning. It is right beside a water park and is only a short distance from Nigeria falls and the main strip.... More 

Was this review helpful? Yes 1
Cambridge
Contributor
13 reviews 13 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I visit this hotel several times a year and would not hesitate to recommend this property to anyone. The property both inside and out is immaculate and well maintained. The rooms are large, clean and spacious. They are constantly up-grading to keep their high standard from new bed linens and towels to re-spraying the car park. It... More 

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Horseheads
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a wonderful place to stay when you want to be close to everything but not right on Clifton Hill. The rooms are dated but comfortable, large, and clean. Walking distance to everything. Indoor and outdoor pools are small but nice to have both as an option. Small breakfast of orange juice, muffins, coffee, and pastries is ok but... More 

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Brampton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean, excellent location, reasonable rates, well-run establishment. We have come on week days in early June & Sept.for several years and have no regrets. We would readily recommend this Hotel as a great family destination.

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Tacloban, Philippines
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Many people choose a hotel when traveling based on past experience or name recognition. Sadly some franchise owners rely on the hotel name to bring in customers and forget that they are in a "service" industry. This hotel (building) is in a nice location. Well maintained...but that is where the "good" ends. Customer service is nonexistent. Room price is average,... More 

Was this review helpful? Yes 2
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

I am sorry you feel that we "rely on the hotel name" but that is simply not the case. We charge for additional people (specifically just additional adults), just as nearly every motel, hotel, or B&B, in the industry does, as additional people in the room means there is more wear and tear, more linens/towels will be used, more utilities,... More 

North York
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Book this hotel for New Years as we went to concert by the falls, very cold that winter but this hotel very close to all attractions including casinos , restaurant and the falls, walking distance to the falls, rooms are very spacious has outside seasonal pool as well as inside heated pool, both very refreshing as we also stayed here... More 

Was this review helpful? Yes 1
Bewdley
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2015

Rooms are very nice and clean ,Jacuzzi suites are very nice too. The location is fabulous, Not far to any of the attractions. You feel at home here.We have stayed here several times with no issues. They have an indoor pool and a outdoor pool which are very nice.

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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 15, 2015

When ever I visit the falls with my partner I always stay here! It is so close to everything (walking distance), the staff are very friendly and professional. I get a room with the heart shaped jacuzzi :) the rooms are always clean and I have never had a problem. I will continue to stay here when I visit and... More 

Was this review helpful? Yes 1
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