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Hotel class 2.0 of 5
6519 Stanley Avenue | (formerly Vacation Inn), Niagara Falls, Ontario L2G 7L2, Canada
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Reviews you can trust

51% Recommend
3.0 of 5 stars 45 reviews
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3 of 5 stars
MizzButterfly   5 contributions
Rockland, Canada
Oct 28, 2009 | Trip type: Couples

We took the weekend getaway package, it was great. We got 50$ off a dinner either at Frontier or Denny's, and we got 2 breakfasts at the Watermark in The Hilton Hotel. And 10$ or 10 % off the next stay. They dont do it anymore!! more

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1 of 5 stars
machineUtah   1 contribution
utah
Aug 17, 2009 | Trip type: Business

Motel service was no good, rooms were dirty, dark and even had electrical problems! First trip to Niagara for my wife, myself and father(86 years old) rooms were over priced, Both rooms were on third floor, no elevator in hotel. Asked why they put a senior on the third floor and the only answer was you did not request ground... more

Management response from
Melanie Wright-Hall, Guest Service Manager

Thank you for taking the time to review our property. It is most unfortuante to hear that your stay at the hotel you felt was unpleasent. Regading having rooms on the 3rd floor unfortunatley we are only able to go on the information sent to us by reservations, if we were able to move your room to a lower level...

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1 of 5 stars
geo_one   1 contribution
Detroit
Aug 13, 2009 | Trip type: Family

This hotel ripped me off. They charged my credit card 6 days prior to my schduled stay. When I complained and made attempt to cancel the reservation. 5 days prior to schedule stay they refused. The manager was rude and stated their policy is unique and not like other hotels. Customers beware !!!! more

Management response from
Melanie Wright-Hall, Guest Service Manager

I am sorry to hear that your card was charged six days prior to your arrival. That is not our policy here. We do not charge credit cards we do what is called a Pre-Authorization which is a hold of funds. We do not do this transaction until two days prior to your arrival date. There maybe a chance that...

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2 of 5 stars
TripperJack   1 contribution
Quebec
Aug 11, 2009 | Trip type: Friends getaway

What can I say? When we went to check in, the counter people were crusty, at best. Rude and harsh and unwilling to offer much help. Seemed they were doing me a favour by allowing me to check-in. The room was on the first floor and close to a side entrance which was open the entire night. Didn't seem too... more

Management response from
Melanie Wright-Hall, Guest Service Manager

I would like to take this opportunity to thank you an respond to your concerns regarding the Days Inn- Fallsview. First and foremost, I would personally like to apologize for the front desk staff for not making you feel welcome upon your arrival. We take great in customer service so I was quite relieved to hear that later that evening...

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4 of 5 stars
Lauralooe   5 contributions
Leeds, England
Jul 9, 2009 | Trip type: Couples

This hotel is great value. The locations is good too, just a short walk to to see the falls and the casino. I would definately recommend this hote for those travelling on a budget. The rooms are basic but include everything we needed eg hair drier, air con, tv. Rooms are very spacious. There is even a pool. Staff were... more

Management response from
Melanie Wright-Hall, Guest Service Managaer

I would like to take this opportunity to thank you for your positve feed back regarding your stay here at the Days Inn Fallsiew. We take great pride in providing top quality service to all our guests. With regards to our great location, we are the closest Days Inn to the beautiful and breathtaking Niagara Falls which is just a...

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5 of 5 stars
Incognito2   3 contributions
Toronto
Jul 5, 2009 | Trip type: Friends getaway

I was pleasantly surprised by this hidden gem. The hallways and room smelled so fresh and it was exceptionally clean. The bathroom seemed recently remodeled and I loved the decor. I only spent one night, but wished I had stayed longer. This is not a luxurious hotel, it is a Days Inn after all, but trust me this is great... more

Management response from
Melanie Wright-Hall, Guest Service Manager

We here at the Days Inn fallsview would like to thank you for your kind words with regards to your stay. It is a pleasure to see that all the hard work that the whole staff does to make your stay an enjoyable one is being noticed. Make sure to tell all your friends and family about your great stay,...

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4 of 5 stars
frilless   9 contributions
Worcester, Massachusetts
Jul 3, 2009 | Trip type: Couples

The hotel was very clean and comfortable, and reasonably priced as well. The falls were about a 10-15 minute walk from the hotel. The one thing that others had written about and that does not make much sense to me was that parking was not included in the price. We were charged $12 CAD for parking in addition to the... more

Management response from
Melanie Wright-Hall, Guest Service Manager

Thank you very much for your response it is always a pleasure to hear positve feedback about the property. The staff here at the DaysInn Fallsview take great pride in making sure our customers are pleased and enjoy there time with us. In regards to the parking fee it is standard practise that 90% of the hotels in Niagara Falls...

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3 of 5 stars
Doug-from-Florida   2 contributions
St. Petersburg
May 12, 2009 | Trip type: Couples

My wife and I stayed for a few nights and didn't have any problems. The rooms were large and had seen better days, but still in decent shape. Not many channels on TV and no remote, but we weren't there to watch TV and the channels they did show gave us the needed info. Great location with an easy walk... more

Management response from
Melanie Wright-Hall, Guest serice manager

I wish to thank you for taking the time to write your opinon on Trip Advisor. Unfortunatley parking is at premium here in Niagara Falls. We understand that it is an inconvenience but given our location it is cheaper to pay for parking at the hotel then it is in some of the locations closer to the Falls. Regarding no...

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2 of 5 stars
Bright19   1 contribution
Kitchener
Mar 31, 2009 | Trip type: Couples

I decided to take my boyfriend to Niaraga Falls for the night and found Days Inn and thought the rooms were resonably priced so I booked a room online with my credit card. When arriving at the front desk not only did I not recieve incentives mentioned in the online promotion but I was charged an additional 15$ for parking... more

Management response from
Melanie Wright-Hall, Guest Service Manager

Firstly we would like to thank you for taking the time to review our location. Being made aware of any issues a guest has is always beneficial in improving our services. We pride ourselves on our service and we would now like to take the time to address your issues. In regards to the incentives we apologize if they were...

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3 of 5 stars
juleyca   7 contributions
ontario
Feb 22, 2009 | Trip type: Couples

first of all the rates were very affordable compared to other local hotels. advertised breakfast with room booking. went down to have our breakfast in the morning to find out their idea of a continental breakfast is two toasters on a counter and you have to make the toast yourself, and 3 tiers of donuts. they also state "TVs have... more

Management response from
Melanie Wright-Hall, Guest Srevice Manager

We at Days Inn Fallsview feel it is necessary to inform you of the possibilitythat you had stayed at another Days Inn location. There are several in Niagara Falls, however our location does not serve continental breakfast and upon reviewing your photos they do not seem to be our guest rooms. All Days Inn strive to offer a high level...

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Days Inn - Fallsview Also Known As

  • Fallsview Days Inn
  • Days Inn Niagara Falls
  • Niagara Falls Days Inn
Address: 6519 Stanley Avenue | (formerly Vacation Inn), Niagara Falls, Ontario L2G 7L2, Canada