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All 138 Niagara Falls hotels

Niagara Plaza Hotel & Conference Centre

2.5 of 5 Hotel   |   5807 Ferry Street, Niagara Falls, Ontario L2G 1S8, Canada (Formerly Quality Hotel)
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Niagara Plaza Hotel & Conference Centre
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39%
Ranked #117 of 138 hotels in Niagara Falls
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149 people have reviewed this hotel

Traveler rating
    14
    39
    22
    18
    56
See reviews for
46
37
3
4
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Detroit, Michigan
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 19, 2013 via mobile

Purchased on a secret site that doesn't tell you the name till paid. If you're wondering how it feels to win the worst lottery ever, that was this trip. The hotel is horrible. No wifi, even though there appears to be something transmitting a signal. The room was dirty, smelled bad and just a general feeling of unsafeness. Perhaps it... More

Was this review helpful? Yes 2
London, Canada
1 review
1 of 5 stars Reviewed August 12, 2013

We checked into the Niagara Plaza on Friday August 9, 2013. Issues: 1. Had to pay for our room first 2. Rooms not clean - No towels - No toilet paper 3. Cigarette butt on the floor in a non smoking room 4. No smoke detectors, they had been ripped out and disassemble. No fire sprinklers in the room, they... More

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1 review
1 of 5 stars Reviewed August 12, 2013

Worst hotel ever. Foyer was fithy, rooms had no towels, no coffeemaker, the shower spout had a plastic bag wrapped around it wen I turned the water on to shower it went all over the bathroom.i got soaked with all my clothes on.he took us another room, no smoke alarm in room and said to us to u really need... More

Was this review helpful? Yes
Grand Rapids, Michigan
1 review
1 of 5 stars Reviewed August 11, 2013

First of all if i could give this hotel 0 stars I would. This hotel is terrible! I walk in the hotel and the carpet is dirty and so is everything.the service is also horrible! I went to go use the bathroom downstairs and walked in the bathroom area and couldnt bare the smell! It smelled like a zoo in... More

Was this review helpful? Yes
Montreal, Quebec, Canada
1 review
1 of 5 stars Reviewed August 11, 2013

Upon entering the lobby I knew I made a mistake. The floors were dirty, carpets not vacumned. The room itself was just okay. The lack of towels and toilet paper presented an issue. The outdoor pool was full of bugs. They only way to access the wifi is by sitting on the floor near the door. I will never stay... More

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Toronto, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 11, 2013

When we booked the hotel, on booking.com, I was kind of hesitant, but it was rated at 3 stars and looked decent and it was at a very good price. when we got to the hotel, the lobby had very stained carpets and the lobby washroom was very dirty and smelled bad, however the receptionist told us that the washroom... More

Was this review helpful? Yes
New Liskeard, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2013

This motel is also called Niagara Plaza Hotel by Fairbridge. (it looks to be an old Quality Inn building). We had booked our room by phone, well in advance of our stay. (approx. 3 weeks). We even got an email confirmation with the dates and rates. Upon our arrival they told us the rates had an error on them, and... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 4, 2013 via mobile

My husband and I stayed at this hotel for one night, the worst hotel I have ever seen! I would never go back! There was only one elevato that worked. Carpets on our floor has stained barf everywhere, walls are beyond disgusting! Our room.... well first our room was dirty. The bathroom had pubic hairs all over.The shower was disgutsing... More

Was this review helpful? Yes 2
Niagara Falls, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 29, 2013

The fire marshall closed them down on Friday, July 27th. They had like nine pages of orders posted on the door. The fire dept went door to door telling everyone to leave. The week before they had no hot water for the entire week. The maids never cleaned the rooms and there were bugs in the rooms. You should need... More

Was this review helpful? Yes 2
Toronto, Canada
1 review
1 of 5 stars Reviewed July 17, 2013

Would not recommend this hotel to anyone.Our whole trip was ruined because of the hotel staff.We had booked three rooms online and paid in advance but were told at the front desk that there were no rooms available!And it was not just us,five more families were waiting in the lobby who had booked earlier and didn't get any rooms!Angry people... More

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Additional Information about Niagara Plaza Hotel & Conference Centre

Also Known As:
Quality Hotel
Quality Hotel And Conference Center
Quality Inn Niagara Falls
Quality Hotel Niagara Falls
Address: 5807 Ferry Street, Niagara Falls, Ontario L2G 1S8, Canada (Formerly Quality Hotel)
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #117 of 138 hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Niagara Plaza Hotel & Conference Centre 2.5*
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