We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Diplomat Inn

Certificate of Excellence
2.0 of 5
5983 Stanley Avenue | At Ferry, Niagara Falls, Ontario L2G 3V2, Canada
Hotel amenities
The Diplomat Inn
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #38 of 137 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Mary A Hamilton, Canada
Write a Review

267 reviews from our community

Traveler rating
    74
    113
    50
    15
    15
See reviews for
67
120
10
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (267)
  • Mar-May only
    (32)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (92)
  • Dec-Feb only
    (20)
All months
New York
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We had a reservation for last night, booked and confirmed by email. When we got in, there were no cars in the parking lot. The lights were on in the lobby but the doors were locked and nobody was there. We stood in the rain knocking and checking doors. Found a pile of mattresses around back. Got a lovely hotel... More 

Was this review helpful? Yes 1
Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

this is a great hotel close to everything walking distance...always stay here when visit the falls...Staff go out their way to make you comfortable....no parking charges or deposit required...thank you diplomat...loveit!!

Was this review helpful? Yes 1
Minnesota
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 1, 2015

I almost forgot to review this hotel, which would have been a mistake on our part! We stayed here for two nights in September 2014. If you are expecting a 5 star hotel, then stop reading now as this is not the location you are looking for! If you are looking for a clean, large sized room in an older... More 

Was this review helpful? Yes 2
New Credit Reserve
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2015

Came and stayed at the Diplomat a couple days before New Years and ended up staying an extra day after New Years. The hotel was very clean and the beds are so comfortable! Had a great sleep every night. I love the water pressure in the shower. The staff were very nice as usual. I've been staying here for the... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed November 15, 2014

We checked in, in a timely manner but... As my family and i were getting ready to settle in for the night, my daughter found a bug crawling under her pillow!!! So the front desk clerk put us in another room and then my daughter looked over the room amd we found mouse poop amd dead bug bodies around the... More 

Was this review helpful? Yes
Amherstburg
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2014

Our stay in this Motel was fantastic. The Owner is a very nice guy and helped us with everything we needed. Rooms are very clean and the beds are very comfortable. This is our place to stay when we go to Niagara Falls.

Was this review helpful? Yes
Amherstburg, Canada
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 27, 2014

This motel wasn't fancy but the rooms were clean and it was a great price. Within walking distance to all the attractions. The staff were very helpful and very informative. We had a room with a heart shaped Jacuzzi tub that was nice to relax in after a long day of sightseeing. I would definitely stay here again!!!!

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed October 27, 2014

Stayed at the Diplomat Inn during the weekend of Oct 24 -26. Found the Diplomat from an on-line booking website. The rates were the most reasonable for the area and for that weekend. We arrived just before lunch and were able to check into the rooms immediately. The rooms were clean and it was spacious. The staff was very friendly;... More 

Was this review helpful? Yes
Menlo Park, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2014

I was very pleased with the great customer service. The owners are very friendly and the hotel is a great value. I hope to make it back to Niagara Falls in the future. I will book again next time I am in the area. Thanks!

Was this review helpful? Yes
New Credit Reserve
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2014 via mobile

I love staying at this hotel. This is the only hotel I stay at when in the Falls. Angelo, Joanne and Jerry are so friendly and welcoming. The staff keep the rooms nice and clean and are also very helpful. I've never once had problems of any type at this hotel and I have been staying at this hotel for... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (2)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Bathroom (4)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question