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Quality Hotel Fallsview Cascade

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5305 Murray Street, Niagara Falls, Ontario L2G 2J3, Canada
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Quality Hotel Fallsview Cascade
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Ranked #30 of 137 Hotels in Niagara Falls
A recent review
5 of 5 stars Reviewed January 29, 2015
Amber P Belmont, Canada
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385 reviews from our community

Traveler rating
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95
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11
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quality Hotel Fallsview Cascade
See the most recent reviews
Belmont, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

Stayed just one night but it was a beautiful room! Had a view of the falls, balcony, hardwood floors, and very spacious! Staff were very quick & friendly. Location is ideal as it is steps away from the Fallsview Casino, and only a 5 minute walk to the Falls and Clifton Hill. Lots of great restaurants within a few steps... More 

Was this review helpful? Yes 1
Michelle M, Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Amber P Thank you for taking the time to complete our online survey regarding your recent stay with us. Feedback and your great comments is very important to us and helps to fortify our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to serving you in... More 

London, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2015

our room was great nice king size bed very comfortable the floors were hardwood a nice big fireplace. the other couples in the tournament liked our room and wanted to trade but that wasn't going to happen. I found one elevator not a problem but the hallways were very narrow for a man my size with a hockey bag. the... More 

Was this review helpful? Yes 2
Michelle M, Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Gord R Thank you for taking the time to complete our online survey regarding your recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thanks for the great comments, your group was lots of fun and great to have... More 

Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 20, 2015

Checked in to the hotel on Xmas eve and was told my room wasn't ready. Just as I left my baggage and was getting ready for a stroll, the receptionist informed me my room was ready. So was really glad that they tried to expedite my room. Room was clean and comes with a balcony. It also came with wifi... More 

Was this review helpful? Yes 2
Michelle M, Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you for your business and we look forward to serving you in the future. Kind... More 

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 18, 2015 via mobile

Wonderful view of American Falls and Bridal Veil Falls from room 604:-) This was a relaxing and enjoyable hotel in a perfect location to everything we wanted to see and do;) Niagara in winter is no longer on my bucket list!!! Thank you, Quality Inn, for a gorgeous vacation;) (Just add some waffles/pancakes:)

Was this review helpful? Yes 2
Michelle M, Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Graydonsngirls Thank you for taking the time to complete our online survey regarding your recent visit with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Sorry, there were no pancakes or waffles provided on the breakfast. But glad to see you... More 

Sarnia, Canada
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 18, 2015

This was our first stay at this hotel and I would stay here again. For starters this is one of the few hotels that offers breakfast and parking for free and the location is great the falls is 2 minute walk from here. We stayed on the 3rd floor in the older section of the hotel and had our own... More 

Was this review helpful? Yes 1
Michelle M, Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Jasmine 155011 Thank you for taking the time to complete our online survey regarding your recent stay with us. Feedback and great comments from our guests is very important to us as it helps fortify our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to serving... More 

Peterborough, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 12, 2015

I love this hotel. I have stayed here 3 times and I have never been disappointed. The rooms are immaculately clean and decorated beautifully - very modern. Beds are extremely comfortable. The location is fantastic - right across from the casino and entertainment, a 2 minute walk to the Canadian falls, and close to Clifton Hill - you really are... More 

Was this review helpful? Yes 1
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear DM K Thank you for taking the time to complete our online survey regarding your recent visit with us. Feedback from our guests is very important to us and you input helps with our continuing efforts to provide excellent service and a great stay. I will be passing on your great comments to our staff as they are the... More 

North Bay, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2015

We've stayed at this hotel twice now and it is our #1 choice when visiting the area. The staff is friendly and helpful and check in is a breeze. The rooms are clean and modern. Furnishings are comfortable and linens are fresh and clean. Bonus is no carpets, nice hardwood floors! Free parking right outside our door and free wi-fi.... More 

Was this review helpful? Yes 1
Michelle M, Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Tartan TanLines Thank you for taking the time to complete our online survey regarding your recent stay with us. Feedback and all your great comments is very important to us as it helps to fortify our continuing efforts to provide excellent service and a great stay to our guests. Thank you so much for your business and we look... More 

New York City, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 3, 2015

Great location to stay in the heart of the city, 5 minutes walk from the falls, but our room had a view over the parking and the street, so it was pretty noisy. Also, even if I love wooden floors, we could hear people walking in the the room above us. The bed was way too soft for us, terrible... More 

Was this review helpful? Yes
Michelle M, General Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the... More 

Lansing, Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 25, 2014

First of all, this is not a fancy hotel. My husband and I stayed at the Tower Hotel the night before staying at Quality Hotel. So, the view and room is not comparable to other luxurious hotels around the area. But for the price and the value, it is well worth it. Originally, my husband and I only planned to... More 

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Phnom Penh, Cambodia
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 21, 2014

What a find! I booked this hotel last minute and scored a room for $70. I chose it based on reviews and it did not dissapoint. The room has been recently redone with new wooden floors and likely had a refresh of furniture and in the bathroom too. The heater was much needed and worked a treat! The people on... More 

Was this review helpful? Yes
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