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Quality Hotel Fallsview Cascade

2.5 of 5
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5305 Murray Street, Niagara Falls, Ontario L2G 2J3, Canada
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Quality Hotel Fallsview Cascade
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Ranked #26 of 137 Hotels in Niagara Falls
A recent review
5 of 5 stars reviewed 5 days ago
schoolhouse20 North Conway , New Hampshire
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409 Reviews from our TripAdvisor Community

Traveler rating
    103
    184
    75
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    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Conway , New Hampshire
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed for 3 nights at this motel. The gentlemen with the suspenders(forgot his name) at the front desk was so helpful and friendly. We were upgraded to a Fallsview. So magnificent. Casino right next door and Falls at bottom of hill. Skylon Tower right next door also. Plenty of restaurants but I recommend the casino buffet.... More 

Was this review helpful? Yes
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Schoolhouse20 Thank you for sending your review. Henry is the front desk agent that you are speaking of, will pass on your great comments off to him. They love positive feedback. So glad you enjoyed your stay with us and appreciate all the great comments and look forward to seeing you again in the future. Thank you so much... More 

Toano, Virginia
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Recently stayed for one night at this hotel - wish our schedule would have allowed for longer. We were upgraded to a top floor room that looked directly out at the American Falls. Loved the spacious room - polished hardwood floor, very comfortable and "cushy" king size bed, and everything was spotlessly clean. Room even had a fireplace, although because... More 

Was this review helpful? Yes 2
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear ClintonB45 Thank you for sending your review. Appreciate all the great comments and so glad you enjoyed your stay. Thank you for your business and hope to see you next time you are in the Falls. Kind regards, Michelle More 

Trenton, ON
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have stayed at that hotel many times. I have have business friends stay there. The value is above average , breakfast is great and the location is close to anything that you may find of interest in Niagara Falls. It is my go to place in that area.

Was this review helpful? Yes
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Earl A Thank you for sending in your review. So glad that you enjoyed your stay with us once again. We appreciate all the great comments. We thank you for being a repeat guest and look forward to serving you in the future. Kind regards, Michelle More 

Silver Spring, Maryland, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in Room 704 - in what is known as the TOWER. We had an awesome view of Niagara Falls, and the light show. On Fridays & Sundays - we were surprised by the 10pm Fireworks display. The hotel is a few minute walk to the actual falls, the Skylon with the revolving restaurant at the top & the... More 

Was this review helpful? Yes 2
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Cheryl W Thank you for sending in your review. Appreciate all the great comments and so glad you enjoyed your stay and the conveniences of the location. Hope to see you in the future. Kind regards, Michelle More 

Grimsby, Canada
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Pleasantly surprised & extremely pleased with our stay. Greeted cheerfully & checked in promptly. The location is great - close to loads of restaurants & attractions - yet away from the main hustle & bustle scene. Our room was very clean. Well equipped with a nice desk & chair, iron & board, coffee maker, hairdryer, shampoo etc. Comfortable bed. Ample... More 

Was this review helpful? Yes 2
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Grand 1 Thank you for sending your review. Appreciate all the great comments and so glad you enjoyed your stay with us. Thank you for staying with us and hope to see you next time you are in the Falls. Kind regards, Michelle More 

Akron, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

my husband and I stayed 1 night here. we really like the location, as it was close to skylon tower and horseshoe falls. it was a clean modern room and we would stay there again. we enjoyed margaritaville and shoeless joes just across thee street

Was this review helpful? Yes 2
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Wendylilly Thank you so much for your review. Appreciate all the great comments and so glad you enjoyed your stay with us. Thanks for your business and hope to see you next time you visit the falls. Kind regards, Michelle Melanson More 

Oakville, Canada
Top Contributor
80 reviews 80 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Coming to Niagara Falls is a yearly trip I make with my sister and we always stay here. The hotel is within walking distance to almost everything. The room we had was big, clean and very comfortable. The buffet breakfast has a lot of selection and the food taste good to. The rooms with the balconies are great and ours... More 

Was this review helpful? Yes 3
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear hascat 1 Thank you for your review. Appreciate all the great comments and so glad you enjoyed your stay with us once again. Will pass on the your comments to the staff as they love receiving positive feedback. Thank you for your repeat business and will see you next year. Kind regards, Michelle More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is not a high rise but sits in their shadows. So if you are looking for the glitz of a high rise, this place isn't for you. We stayed in the tower, over looking the American falls and the lights if the high rises around us. Our room looked newly remodeled and was very nice. The continental breakfast... More 

Was this review helpful? Yes
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear swolfe Thank you for the review. Appreciate all the great comments and so glad that you enjoyed your stay with us, we are not the fancy, 5 diamond hotels, but we do pride ourselves in great service and clean rooms. Rooms in the motel section of our property have all been renovated as well with hardwood floors and decorative... More 

Mississauga, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 27, 2015

This is my second staying here. The room was a king room with hardwood floors. I liked that as I felt it was more sanitary. Washroom is older but clean. This room had a balcony. Bed and pillows very comfy. We were across the street from Casino Niagara and up the hill from the falls. Not even a 10 minute... More 

Was this review helpful? Yes 8
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear skmf Thank you for taking the time to send in your review. Appreciate all the great comments and will be passing them on to our staff, they love positive feedback. Glad to see that you will be back to stay with us next time you are in the Falls. Thank you for your business. Kind regards, Michelle Melanson More 

Sarnia, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 26, 2015

We had a wonderful stay this past weekend and couldn't have been more pleasantly surprised with the quality of this hotel. It was my mom's first small trip since starting chemo treatments and she wanted to be close to the Fallsview Casino in case she was feeling well enough to venture out. We arrived Friday night to find that it... More 

Was this review helpful? Yes 2
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Stacey B Thank you for taking the time to send in your review. We appreciate all the great comments and will be sure to pass them on to our staff. Positive comments are always a nice way to start their day. Glad to see that you will be back as we look forward to serving you on your next... More 

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