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Quality Hotel Fallsview Cascade

2.5 of 5
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5305 Murray Street, Niagara Falls, Ontario L2G 2J3, Canada
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Quality Hotel Fallsview Cascade
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Ranked #27 of 137 Hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 5 days ago
Grand1 Grimsby, Canada
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405 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grimsby, Canada
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Pleasantly surprised & extremely pleased with our stay. Greeted cheerfully & checked in promptly. The location is great - close to loads of restaurants & attractions - yet away from the main hustle & bustle scene. Our room was very clean. Well equipped with a nice desk & chair, iron & board, coffee maker, hairdryer, shampoo etc. Comfortable bed. Ample... More 

Was this review helpful? Yes 1
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Grand 1 Thank you for sending your review. Appreciate all the great comments and so glad you enjoyed your stay with us. Thank you for staying with us and hope to see you next time you are in the Falls. Kind regards, Michelle More 

Akron, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

my husband and I stayed 1 night here. we really like the location, as it was close to skylon tower and horseshoe falls. it was a clean modern room and we would stay there again. we enjoyed margaritaville and shoeless joes just across thee street

Was this review helpful? Yes 1
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Wendylilly Thank you so much for your review. Appreciate all the great comments and so glad you enjoyed your stay with us. Thanks for your business and hope to see you next time you visit the falls. Kind regards, Michelle Melanson More 

Oakville, Canada
Top Contributor
80 reviews 80 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Coming to Niagara Falls is a yearly trip I make with my sister and we always stay here. The hotel is within walking distance to almost everything. The room we had was big, clean and very comfortable. The buffet breakfast has a lot of selection and the food taste good to. The rooms with the balconies are great and ours... More 

Was this review helpful? Yes 2
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear hascat 1 Thank you for your review. Appreciate all the great comments and so glad you enjoyed your stay with us once again. Will pass on the your comments to the staff as they love receiving positive feedback. Thank you for your repeat business and will see you next year. Kind regards, Michelle More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is not a high rise but sits in their shadows. So if you are looking for the glitz of a high rise, this place isn't for you. We stayed in the tower, over looking the American falls and the lights if the high rises around us. Our room looked newly remodeled and was very nice. The continental breakfast... More 

Was this review helpful? Yes
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear swolfe Thank you for the review. Appreciate all the great comments and so glad that you enjoyed your stay with us, we are not the fancy, 5 diamond hotels, but we do pride ourselves in great service and clean rooms. Rooms in the motel section of our property have all been renovated as well with hardwood floors and decorative... More 

Mississauga, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my second staying here. The room was a king room with hardwood floors. I liked that as I felt it was more sanitary. Washroom is older but clean. This room had a balcony. Bed and pillows very comfy. We were across the street from Casino Niagara and up the hill from the falls. Not even a 10 minute... More 

Was this review helpful? Yes 8
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear skmf Thank you for taking the time to send in your review. Appreciate all the great comments and will be passing them on to our staff, they love positive feedback. Glad to see that you will be back to stay with us next time you are in the Falls. Thank you for your business. Kind regards, Michelle Melanson More 

Sarnia, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay this past weekend and couldn't have been more pleasantly surprised with the quality of this hotel. It was my mom's first small trip since starting chemo treatments and she wanted to be close to the Fallsview Casino in case she was feeling well enough to venture out. We arrived Friday night to find that it... More 

Was this review helpful? Yes 2
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Stacey B Thank you for taking the time to send in your review. We appreciate all the great comments and will be sure to pass them on to our staff. Positive comments are always a nice way to start their day. Glad to see that you will be back as we look forward to serving you on your next... More 

Shelburne, Ontario, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

we arrived on Sunday April 19th 2015.. I booked about 2 months ago for a specific room..#603.. Jacuzzi tub in the room.. facing the River view.. GREAT VIEW..FRESH AIR.. small but functional balcony. this hotel is what you see is what you get and that is honest. No extras but very functional with what they have. Free parking, quite good... More 

Was this review helpful? Yes 2
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Patricia Thank you for sending in your review. So glad that you enjoyed your stay with us. Appreciate all the great comments and happy to hear that you will be back to see us. Look forward to serving you in the future. Kind regards, Michelle Melanson More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Our family of 12 stayed for one night and booked 4 rooms in this hotel and i can't believe what we got on what we paid for. Great location, great view, comfortable sleep, quiet hotel, awesome breakfast, nice heated indoor pool, and free parking....what else can you ask for:0) we'll stay in this hotel again next time.

Was this review helpful? Yes
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Bondgirl Thank you for sending your review. So glad to see that you enjoyed your stay with us. Appreciate all the great comments and will pass them off to our staff. Looking forward to serving you on your next journey to the Falls. Kind regards, Michelle Melanson More 

Baden, Ontario
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 21, 2015

When we first arrived (group of 3 couples) I was disappointed - don't judge a book by it's cover! Our rooms were on the 2nd floor of the 'outside' motel area. Rooms had been updated however at first look, an inexpensive DIY upgrade. Surprising, the double beds were comfortable and the shower had good pressure. Hotel offers a pool and... More 

Was this review helpful? Yes
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Kat- Mike Thank you for sending in your review. So glad that you gave us a second chance on looking at the book's cover. Appreciate all the great comments and the location worked out well for you. We do everything in our power to help make someone's stay with us, the best that it can be, even if it's... More 

Boston
1 review
4 of 5 stars Reviewed April 20, 2015

We stayed here for one night with family. The walls are a little thin and we could hear our neighbors for a bit, however the beds were comfortable and this was the first hotel that did not have carpeting. I always wonder how filthy carpeting must be in hotel rooms, so this is a bonus. Breakfast was average, but for... More 

Was this review helpful? Yes
Michelle M, Operations Manager at Quality Hotel Fallsview Cascade, responded to this review

Dear Christine M Thank you for sending in your review. We appreciate all the great comments and so glad to see that the location and all amenities were perfect for you. Thanks for your business and we look forward to serving you next time. Kind regards, Michelle Melanson More 

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