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Quality Inn & Suites

5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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1 room 1 adult
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283 Reviews from our TripAdvisor Community

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Lowellville, Ohio
Level Contributor
3 reviews
4 of 5 stars Reviewed October 25, 2015

Very clean rooms , Friendly and helpful staff, Good free hot breakfast, Great location within walking distance to most main attractions and restaurants, what else could you ask for? I would definitely book here again.

Review collected in partnership with this hotel

Helpful?
Thank penguin_365
Wernersville, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 21, 2015

We booked this Niagara Falls hotel based on a Groupon deal without having read any reviews. Then we read some negative reviews (about lack of cleanliness) right before our trip, and they made us nervous about the conditions that we would find. However, the room was clean and neat, and the furniture and bath fixtures were in very good condition.... More 

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Helpful?
1 Thank jillsG9659FA
Sunnyvale, California,
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 20, 2015

The room was clean and spacious and comfortable. We had two king beds and a fireplace.The breakfast which was included,included scrambled eggs and bacon. The staff were all as nice and helpful as they could be. Especially, "Agate". She made us feel special. We spent five days here and enjoyed it. We were in room 401, nice and quiet. We... More 

Helpful?
1 Thank Richard T
Cleveland, Ohio
1 review
3 of 5 stars Reviewed October 19, 2015

My 20 yr old son and I went on an impromptu vacation to visit Niagara Falls, ON for the weekend. I booked the hotel the night before we drove up from Ohio. The hotel was inexpensive and conveniently located within walking distance of the falls, casinos, restaurants, shopping. This is not a 5-star hotel, so don't expect the fancy amenities.... More 

Review collected in partnership with this hotel

Helpful?
Thank 425sherryw
GM-QualityInn856, General Manager at Quality Inn & Suites, responded to this review

Dear 425sherryw, Thank you for choosing to stay at the Quality Inn and Suites and for taking the time to write a review about your recent stay! We appreciate your feedback! I do apologize for the crowding you had in our breakfast room. We do have other options and hope you gave us the opportunity to suggest them. I will... More 

Thorold, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 18, 2015

We had an awesome time! You can't beat the location. Walking distance to everything. The room was huge! Nice and clean and had everything we needed to for our stay. The staff were so helpful and very friendly. Free breakfast which is always a plus! I will stay recommend this hotel and stay again!

Review collected in partnership with this hotel

Helpful?
1 Thank mikedH6823MK
GM-QualityInn856, General Manager at Quality Inn & Suites, responded to this review

Dear mikedH6823MK, Thank you for taking the time to write a review about your recent stay here with us! We love hearing such great feedback! I will be sure to pass along your comments to the rest of the staff as I know it will encourage them to keep up the great work! Please feel free to contact the hotel... More 

Ohio
Level Contributor
104 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed October 15, 2015

This is a pretty decent hotel with a good location. A few blocks from the Clifton Hill tourist area. There are 2 sections to this property, a newer tower building and an older 2 story building with exterior doors. These look to be a lot smaller and older, and may be the reason for the less than good reviews. For... More 

Helpful?
1 Thank digger-ace
Cambridge, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 14, 2015

Hello my family and I just got back from two days stay in Niagara Falls .My daughter booked two rooms one for her and her husband and there two kids, one for my wife and myself. We stayed at the Quality inn and suites ,this hotel was picked by my daughter as she did not want to spend a lot... More 

Helpful?
Thank ggmun
Penns Grove, New Jersey
2 reviews
2 of 5 stars Reviewed October 13, 2015

We knew we were not getting the ritz but I was expecting a little more than what we got. The staff was very friendly and willing to please. However our room was dank. When we walked in the room it was evident that there is constant moisture in there. The window sill had puddles of water on it after having... More 

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Helpful?
Thank lucinda_selena
markham, ontario
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 11, 2015

This hotel was in a great location. The room was big as we booked a king suite with a fireplace. Unfortunately. The fireplace did not work and the tvwas fuzzy. No we don't go on vacations to watch tv but when you have a little one who wants to relax and unwind its helpful!. Breakfast was included and was decent... More 

Helpful?
Thank ashleia
GM-QualityInn856, General Manager at Quality Inn & Suites, responded to this review

Dear ashleia, Thank you for taking the time to come online and write a review about your recent stay here with us! We love hearing all feedback! I do apologize for the issues you had with the fireplace and television and I will have them looked into right away. I will pass along the kind words to our lovely breakfast... More 

Gahanna, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 8, 2015

Was disappointed when I found out I was staying in an older room that wasn't in the main building. It was clean but don't really like staying in rooms that have doors to the outside. Felt like I was stepping back in time about 30 years. You could hear everything!! Even the guy in the next room taking a leak!!... More 

Review collected in partnership with this hotel

Helpful?
Thank Debi D
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