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Quality Inn & Suites

5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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Quality Inn & Suites
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Ranked #74 of 137 Hotels in Niagara Falls
A recent review
5 of 5 stars reviewed 5 weeks ago
travelfromCANADA Ontario
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162 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Quality Inn & Suites
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Ontario
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My Son and I spent Sunday night in Niagara Falls. I booked this hotel because they were offering a Groupon Special. The room was very large with 2 queen size beds, clean. The parking was $15, which was listed in the reservation, so this was not a surprise. The good thing about the parking, is that it did not expire... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 1, 2015 via mobile

We bought a groupon for this hotel that included food vouchers for outback and IHOP. This hotel was just ok. The staff was friendly but not very attentive. I heard them telling someone else they needed a parking pass or their vehicle would be towed. So I had to go ask for that. They allow the public to park here... More 

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Burlington, Ontario
1 review
5 of 5 stars Reviewed June 1, 2015

I recently stayed here with my boyfriend and the lady at the reception, Nadine, was amazing! She was SO pleasant to deal with and gave us some great advice. What a sweet lady, she really made our trip!! We will be back!

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Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 1, 2015

I purchased a Groupon for a one night stay for a getaway with my husband and two young children. The hotel is located close to Clifton Hill and walking distance to the falls. The hotel itself is not too big. Apparently it was recently renovated but we didn't stay in that area. We requested a room in the main building... More 

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Was this review helpful? Yes 1
Johnson City, New York
2 reviews
3 of 5 stars Reviewed June 1, 2015

The hotel is nice and clean. It is close to the main strip. Be aware it does have a parking fee, and also additional taxes. They offer free breakfast from 7:00 am to 10:00 am but the food was gone by 7:10 when we went downstairs. The person who was taking care of the breakfast was not very fast or... More 

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Bloomington, Indiana
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 28, 2015

Being a Diamond traveler with Choice Hotels, we were THANKFULLY upgraded to the Executive Suite. It had a king bed, couch, tables, 2 person whirlpool, fireplace, nice location. It is outdated for the prices but the location is very nice and the staff was helpful. The check in is STRICTLY 3pm and you pay for parking. It was given to... More 

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Michigan
Level Contributor
5 reviews
2 of 5 stars Reviewed May 27, 2015

We were put in the old building across the parking lot from the main hotel. The AC didn't work, and we kindly asked the front desk to look into it, which they said would happen. After coming back in the evening, the room was still hot. After asking again, someone was sent out who claimed that he wasn't actually the... More 

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Toronto, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 26, 2015

Couldn't get our room on time from the hotel. Found out beoken toilet when we cam back and it can't be fix till the next day before check out. Not offer refund for the inconvenience cost only reduce 15 dollars parking charge. Good customer service for the staff. Location was good. Will have to reconsider if we going back there... More 

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Brampton
1 review
3 of 5 stars Reviewed May 26, 2015

We booked through Groupon (as a gift) and there was a lot of confusion at the front desk. We were supposed to receive Wine Tasting vouchers on arrival but they had run out so we had to go the following day. There was also a mixup with my reservation as I had changed dates but apparently it had not been... More 

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1 review
5 of 5 stars Reviewed May 25, 2015 via mobile

This is by far one of the best hotels I have stayed at it Niagra Falls. When you first walk in you are treated like family especially by Naidine. She is the best employee, she deserves a raise. She accommodated my family very quickly and made sure all our needs were met. She would do anything for us. Overall, my... More 

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