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Quality Inn & Suites

5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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187 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Quality Inn & Suites
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Niagara Falls, Ontario
1 review
1 of 5 stars Reviewed June 29, 2015

Waited 1 hour for a room , bathroom was rundown and falling apart. Carpet was 50 years old, room looked nothing like the picture. The t.v didn't work and when we checked out the person at the desk paid us no attention just sat there talking to her co- worker . Never again

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Was this review helpful? Yes 1
Bellefonte, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 27, 2015

Everyone was very friendly and helpful. Our room was clean and comfortable. We enjoyed our stay. The location was in walking distance to most everything we wanted to do. We were also close to multiple WEGO bus stops, restaurants, shops, and attractions.

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Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 25, 2015

Used a groupon for this hotel. Checked in and they put us in a motel across the parking lot. Pretty sure that is part of some other crappy motel called best niagara motel which is also next door. I saw a maintenance man wearing their shirt come in and tell the receptionists that a room was ready. It was pretty... More 

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Nantucket, Massachusetts
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed June 22, 2015

(The Cons) My wife found a great deal... so we ended up staying here for a couple of nights to see the Falls, (before our trip to Toronto). This place was a complete Nightmare. When we arrived to check-in the staff seemed pleasant, but when they told us we would be staying in a suite. I was thinking ok great...... More 

Was this review helpful? Yes 2
A TripAdvisor Member
3 of 5 stars Reviewed June 22, 2015

Great location within walking distance to the Falls. Complimentary breakfast kept the kids full. Our only real concern was the room advertisement on choice hotels listed this room as a suite with a pull out sofa bed. Most room this far listed as suites had a divider between the main room and the sofa bed. This is not an option... More 

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Toronto
1 review
3 of 5 stars Reviewed June 22, 2015

The room was clean and device was good. We requested an extra blanket and were able to get it with no hassle. They had complimentary coffee and tea which is nice. Worth it with a GroupOn to get the best value.

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Cleveland, Ohio
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 22, 2015

Stayed for Father's Day weekend with my children. I had done a bit of research and found out that to park in the hotel lot is $15 for the day so we found a Clifton Hill public lot for $7 very nearby. The room was more spacious than I expected. Older but clean. We used the pool area and that... More 

Was this review helpful? Yes 1
Lebanon, Tennessee
1 review
4 of 5 stars Reviewed June 21, 2015

Other reviews had me a little nervous, but I was very pleased. The room was clean, the beds comfortable, the breakfast was good & the staff was extremely nice & helpful. I would recommend this hotel & would definately stay there again. It was close enough to walk to the falls.

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Columbia, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 19, 2015

We purchased a "package" through on online deal/coupon site (work with me here) and it seemed like a great deal. The hotel is nice for the price we paid, but the "extras" for the package were worthless. The prices on the menus are at almost twice as much as the same restaurants in the states. So, it's nothing more than... More 

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Peterborough, Ontario
2 reviews
3 of 5 stars Reviewed June 17, 2015

Room was a bit dated, but overall satisfied. Shower didn't drain well, holes in the wall in the bathroom. The room felt sort of unclean, but we spent most of our time outside of the room so it didn't bother us too much. Hot water wasn't working in the morning, but for somewhere to sleep, not a bad choice.

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