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Quality Inn & Suites

5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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1 room 1 guest
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197 Reviews from our TripAdvisor Community

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Traveler rating
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    57
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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  • French first
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There are newer reviews for Quality Inn & Suites
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Brampton
1 review
5 of 5 stars Reviewed July 7, 2015

Quality Inn & Suites was an excellent experience, would definitely stay there again next time I go on vacation. Great customer service, quick and clean. This is the way I enjoy staying in a hotel. I enjoyed that they could help upgrade the room to fit the needs of us.

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Waterloo, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 7, 2015

Shannon and Alyssa were the friendliest and efficient. Looked after price, room, parking, the room was old but very nice. Great a pool and hot tub. Others that I met, like Vince, breakfast lady, were all treated to us amazing kindness. Helped us with our scooter and used the other room. We will be back again often. Thank you

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Rochester
1 review
3 of 5 stars Reviewed July 7, 2015

We had a king jacuzzi suite and it was spacious and nice. We were put across the parking lot from the main hotel which at first seemed a little sketchy but the rooms were being renovated. Our room was a little dated but still nice. It is in a great location and we walked everywhere is was at most a... More 

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Crystal Lake, Illinois
2 reviews
4 of 5 stars Reviewed July 7, 2015

It worked very well for our purposes...Just staying in Niagara for one night and really didn't stay in the room other than to sleep. The showers worked well although we couldn't get any free wifi...the coupons they give you are worth it! We used The Keg $30 off and IHOP coupon in the morning before heading to Toronto. For the... More 

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Cleveland, Ohio
1 review
3 of 5 stars Reviewed July 7, 2015

The room never was cleaned by the maid service so we were a little disappointed in that. The location was great and the hotel staff was was very friendly. I wouldn't go back on 4th of July weekend again. It was way too crowded.

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Blauvelt, New York
1 review
3 of 5 stars Reviewed July 3, 2015

The overall stay was ok. I think the breakfast needs to be upgraded. Otherwise, we were satisfied with the quality of service provided during our stay. The hotel is right in the center of the city and everything was walking distance.

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Frankfort, Kentucky
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 3, 2015 via mobile

Overall this hotel was about what you would expect from a quality inn, at least one which is adequately clean and well maintained. Staff were all very helpful and friendly, the room was comfortable, and the location was good; within walking distance to all major attractions. Our only issues were with breakfast and the wifi. The breakfast room is tiny,... More 

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Barrie, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 2, 2015

I have been fighting with this hotel and group on since my stay june 30. My room took 2 hours to check in to my room. No rooms were clean upon arrival and every person had to wait. Once i finally got a room it was a disgustibg mess. There was bacon on the floor, hand print of icing on... More 

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Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 2, 2015

This Inn was very well located walking distance to restaurants and the falls. It was though very outdated, hallways were dark, bathroom ceiling was leaking and moldy. The room had a mildew type smell to it. Otherwise the room was a good size. Happy I only booked one night!

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Miller Lake, Ontario
1 review
2 of 5 stars Reviewed July 1, 2015

Room uncleaned at all upon arrival. Given another, no AC and no fresh air. The hall way was cooler! Breakfast? soggy eggs in water, bacon sinking in water. crowded room, and several others complaining about their room and the breakfast. I have been to many in India and not like this. The gal at the desk at our arrival assisted... More 

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