We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites

5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Hotel amenities
Quality Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #95 of 137 Hotels in Niagara Falls
A recent review
5 of 5 stars Reviewed December 6, 2014
AnnaMaria I Mississauga, Ontario, Canada
Review This Hotel

81 reviews from our community

Traveler rating
    13
    17
    18
    17
    16
See reviews for
20
33
3
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (81)
  • Mar-May only
    (13)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (23)
All months
There are newer reviews for Quality Inn & Suites
See the most recent reviews
Mississauga, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 6, 2014

This hotel was amazing! Got a deal, stayed and it was just absolutely amazing. I plan to recommend to other friends & family. Staff were courteous , kind, & helpful when we needed things. Should have picked up two nights. Went as family (all of us are adults though, parents, and their daughters with respective partners). Front Desk was helpful,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 31, 2014

Bought this deal on groupon. Birthday weekend for my brother-in-law! Upon check in we were told there were no rooms, they had plumbing problems? Why not inform us. We bought weeks in advance so a simple call to give us a heads up! Not! We had to go look for alternate rooms elsewhere for the night. The wonderful Travel lodge... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2014

Overall stay at Quality Inn was excellent. The staff were very helpful and friendly, the location was perfect walking distance from Niagara Falls, with many places to keep us occupied. We enjoyed it so much we needed to stay one more night and was able to keep our same room for a reasonable price. Definitely will stay here again for... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed October 23, 2014

Booked here in September for a mini getaway for me and my husband , we travelled from way up north for the weekend . This hotel was very nice Very nice lobby area , where you could get coffee in the morning Front desk was very friendly , kind , and helpful with any questions and with directions to different... More 

Was this review helpful? Yes
Deer Park, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 23, 2014

I stayed at the Quality Inn & Suites for 3 nights with a Groupon. My "average" rating is being a little generous and it's mostly because I had a great trip in spite of this hotel. I was at times disgusted and at times reminding myself, 'What did you expect?' If you are looking for very basic, no-frills accommodations and... More 

Was this review helpful? Yes 1
Copenhagen, Denmark
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 22, 2014

Stayed for 2 nights in this hotel, which makes Bates Motel seem nice, friendly and welcoming. Room was in the annex, dirty, disgusting, nothing worked. No telephone, dangerous aircon with the cords sticking out. Breakfast room was a broom closet, we had to get the bread + coffee and placed ourselves in the reception area, very cosy. DO NOT spend... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 20, 2014

The only thing that is nice about this hotel is the location. However there are many hotels in this area, which I'm sure would be a better stay than the Quality Inn. Maybe it wouldn't have been so bad if we stayed in the actual Quality Inn Building, but we were placed in a separate tower seperate from the check... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 19, 2014

Today oct 18 my birthday stay at this hotel, here is my comment: Swimming pool:Extremely cold Room: we booked two queen bed with fridge for my medication, we got one queen bed without fridge for 4 of us, also we stayed at another tower, we need to walk on the street to the main building for swimming, but outside temperature... More 

Was this review helpful? Yes 1
Toronto, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 17, 2014

Stayed at the Quality Inn & Suites hotel over Thanksgiving and it was just average - It doesn't have the perks of the higher ends hotels but is clean and reception was very welcoming. I have to say their beds are really comfortable and we had a great night sleep. What more could you ask for...for that price - Thank... More 

Was this review helpful? Yes
Bracebridge
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 14, 2014

I really appreciate how I was treated by reception as if I was the only customer.She was cheerful not condescending,extremely helpful,and for a young lady so knowledgeable.Keep up the good work.Thanks

Review collected in partnership with this hotel

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (4)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (8)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question