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All 137 Niagara Falls hotels

Quality Inn & Suites

3.0 of 5 Motel   |   5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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Quality Inn & Suites
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Ranked #101 of 137 Hotels in Niagara Falls
A recent review
3 of 5 stars Reviewed October 17, 2014
775KarlPatR Toronto, Canada
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74 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Quality Inn & Suites
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 19, 2014 via mobile

Today oct 18 my birthday stay at this hotel, here is my comment: Swimming pool:Extremely cold Room: we booked two queen bed with fridge for my medication, we got one queen bed without fridge for 4 of us, also we stayed at another tower, we need to walk on the street to the main building for swimming, but outside temperature... More 

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Toronto, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 17, 2014

Stayed at the Quality Inn & Suites hotel over Thanksgiving and it was just average - It doesn't have the perks of the higher ends hotels but is clean and reception was very welcoming. I have to say their beds are really comfortable and we had a great night sleep. What more could you ask for...for that price - Thank... More 

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Bracebridge
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 14, 2014

I really appreciate how I was treated by reception as if I was the only customer.She was cheerful not condescending,extremely helpful,and for a young lady so knowledgeable.Keep up the good work.Thanks

Review collected in partnership with this hotel

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Cleveland, Ohio
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 7, 2014 via mobile

I got a deal on this place on groupon. What a dump! At first glance it seemed OK but the longer we stayed the worse it got! Our room was only cleaned once in 3 days. We practically had to beg for towels. And on the last day we noticed roaches crawling all over the TV stand and some in... More 

Was this review helpful? Yes 2
St. Catharines, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2014

I stayed at this hotel with some friends over the weekend, and it was the BEST hotel I've ever stayed in. The staff was super friendly, and VERY helpful. The rooms were cleaned to perfection, the beds were very comfortable. I even got extra pillows delivered to my room by an excellent houseman. Great price, great location, great people. I've... More 

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1 review
5 of 5 stars Reviewed October 7, 2014 via mobile

Had a little problem with finding reservation but was a busy weekend. Got everything worked out Melanie was fantastic and made sure we were taken care of on our 1 year wedding anniversary. The service was great, the hotel was located in the heart of all the shops and only 20 minute walk to horseshoe falls.

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Guelph, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 2, 2014

This was by far the worst hotel I have every stayed at. The staff was not friendly, nor welcoming, and we got pushed to an outbuilding. There was no WIFI that we could connect to, I am assuming that was because we were not in the main hotel. We had friends in our room (not sleeping there), and got charged... More 

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 29, 2014

I was here with my boyfriend for a wine tour. The room was very big and nice but the bathroom was tiny. The staff were friendly as well. I gave it only four stars because you had to pay alot for parking when you can park down the street for 5$ and the public bathrooms on the main floor were... More 

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Florida
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 28, 2014

We had a very nice stay within walking distance to the Falls . And very reasonably priced, along with a wonderful breakfast. If I were to stay in area again it would be here. Walking distance as well to the casino!

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 26, 2014

I stayed there only one night. Room was clean and spacious, also bathroom... You can have free coffee, which is good when there is cool weather. Personal at the desk was not that friendly, but not rude at all. Wifi is not excellent, as there were some times that we got disconnected, but still works.

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Additional Information about Quality Inn & Suites

Address: 5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn & Suites 3*
Number of rooms: 84
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Also Known As:
Baymont Hotel Niagara Falls
Baymont Inn And Suites
Hotel By The Falls
By The Falls Niagara

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