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Quality Inn & Suites

5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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Quality Inn & Suites
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Ranked #81 of 137 Hotels in Niagara Falls
A recent review
5 of 5 stars Reviewed April 1, 2015
Carlos G Orlando, Florida, United States
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117 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Quality Inn & Suites
See the most recent reviews
Kitchener, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed April 7, 2015

Staff was very friendly Room was disappointing, dirty, run down. Stained wall paper, black dirt on back of curtains, paint peeling from bathroom ceiling, cracked toilet bowl, trim was missing in bathroom which left a gap from floor to wall, etc My husband and I go to Niagra Fall not to spend time in our room but to enjoy the... More 

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Ajax, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 5, 2015

I went with my boyfriend for his birthday. we got the Jacuzzi suite The room was extremely cold. The heater didn't work properly and turned off all of a sudden after hearing a loud noise. We called room service to let them know, she came to our room promptly and thought she fixed it but 2 minutes later it turned... More 

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Was this review helpful? Yes 1
Orlando, Florida, United States
Top Contributor
141 reviews 141 reviews
63 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed April 1, 2015

We found a deal to stay at this hotel. It is clean and conveniently located near all the attractions. You can literally walk to anywhere you want. The hotel has an indoor pool which is great for cold months. The wifi was not all that reliable but it was ok for one night.

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Etobicoke
Contributor
16 reviews 16 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 30, 2015

Stayed there March 14, 2015. We booked on line the same day. Check in was a breeze. They gave us the choice of two rooms, which were both near a stairway. We had a room in the courtyard, which means access is from an outdoor walkway. The room was clean and the beds were comfortable. We were impressed with the... More 

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Hamilton, Canada
1 review
5 of 5 stars Reviewed March 19, 2015

We got the deal at Buytopia and was our first time to visit the Quality Inn & Suites . Excellent service provided by Nadine at the guest service ! she is an amazing person and we will go back soon to this Hotel.

Review collected in partnership with this hotel

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Christine B, Manager at Quality Inn & Suites, responded to this review

Dear Tony Et Wedad A Thank you for staying with us and for taking the time to share your comments. I am pleased to hear you enjoyed your stay! I will let Nadine know the kind words and what a great job she is doing! Once again, thank you and look forward to welcoming you back More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 18, 2015

Thus was a great deal... we bought a package on groupon and got the hotel, $30 @ outback, $15 @ IHOP, $5 @ Hoovers and a bunch of coupons for reduced ir free activities for a total cost of $45. We used our food coupons and more than a me up for the cost of the hotel. It was clean,... More 

Was this review helpful? Yes 3
Whitecourt, Alberta, Canada
Top Contributor
100 reviews 100 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 18, 2015

The pool was closed because someone puked in it so that was disappointing but out of their hands. Room was clean, we went over it with a blacklight. We bought a groupon for $40 a night. Parking is expensive and sparse. We enjoyed using a $30 coupon at outback steak house. Some tv channels didn't work and the internet was... More 

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Clairton
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 11, 2015

So considering we used a Groupon and the reviews are VERY mixed I came in with low expectations, but was wrong. Our check in was a strict 3pm...I'm not sure this was necessary as it is not booked up. Yes we arrived at 11am but she didn't even consider an early check in....on a good note we were permitted to... More 

Was this review helpful? Yes 5
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2015 via mobile

parking lot was not cleaned from snow, hall ways not heated , beds awful, both my children came home with rashes , workout room beyond freezing, very dated! Employees were very nice! The building itself needs update and major heat in the halls !

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Cleveland, Ohio
Contributor
16 reviews 16 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 8, 2015

The good: The staff is really nice, the rooms are comfortable, many places to walk to, and the hotel has a pool, hot tub, and sauna. If you are looking for a comfortable nights sleep in a safe and easy location at a great price (groupon) this hotel is a safe bet. The bad: Parking is very limited, especially later... More 

Was this review helpful? Yes 1
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