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Quality Inn & Suites

5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Hotel amenities
Quality Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #93 of 137 Hotels in Niagara Falls
A recent review
5 of 5 stars reviewed yesterday
Vcalzado
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98 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent service, great location. Close to everything walking distance from the fall... Pretty big room and clean. Breakfast was really good... First time in Canada with my kids and we love it.......

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North Attleboro, Massachusetts
1 review
2 of 5 stars Reviewed yesterday NEW

I was disappointed as soon as we pulled up to the hotel. There's a Hooter's attached to the Quality Inn...not a place that I want to be with my family. We checked in and went to our rooms, though, hoping it would be better once we were inside. Unfortunately, that was not the case. Our room was being worked on... More 

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Port Colborne
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Alycia and staff at the front desk were super welcoming, despite being quite busy. The lady running the breakfast room was very nice and obviously took pride in her job. Housekeeping was friendly. This place provides amazing value, good location, nice pool. We will for sure tell friends about it and make it our family's place to stay in Niagara... More 

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Windsor, Canada
Top Contributor
72 reviews 72 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Used a Groupon and stayed an extra day. Lady at front desk (Collette I believe) was extremely friendly and accommodating to our family with small children. She even assisted me when I urgently needed something printed. The staff (including the housekeeping staff) were really nice and this is the reason for a decent rating. Hotel is close by to Clifton... More 

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Barrie, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

Hotel was a good location close to attractions. Room was very clean. Person checking us in was rather abrupt and not very helpful. I realize check in time was after three, however I requested an early check in & was told by staff when booking if it was available it wouldn't be a problem. When we arrived at 1:15pm front... More 

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Warwick, Rhode Island
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel was clean and the staff were wonderful!!! Extremely nice and friendly!! Had to pay for parking though which was not expected and felt unnecessary. 15 per night. Hooters is attached to the building so not sure you would want to stay if you have small children. Within walking distance to everything!

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2 reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

The receptionists were nice. My son had a fever on the night of April 17th and the receptionist helped us in finding the nearest general hospital. When we returned she asked how our son was and I thought that was really nice of her being caring. I forgot her name but she deserve an excellent customer award or something. She... More 

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

-We were issued. Room 201, a Jacuzzi suite with King bed (we bought a 2 day couples package for over $200 – a complete waste of money) -While on the 2nd floor, was actually partially underground – with our window just above ground level facing a brick or concrete exterior partition wall. -The whole suite/room was outdated, and evident was... More 

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Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

This hotel is not extremely fancy, but it is a decent place to stay with a family. The pool area was nice and the room was clean. Easy walking distance to many things, including Clifton Hill. Lots of places to eat nearby.

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Toronto, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I would like to start off by saying that if your expectations are for a modern, frequently updated hotel that offers ample amenities and an exciting room - why are you looking at a hotel that goes for $50 a night for? THAT's the main problem with expectations, I find, when it comes to hotels. The Quality Inn actually exceeded... More 

Was this review helpful? Yes 3
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