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Quality Inn & Suites

5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Hotel amenities
Quality Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #81 of 137 Hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 3 days ago
Karl L Brampton, Ontario, Canada
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117 reviews from our community

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37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brampton, Ontario, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have been to several hotels in Niagara Falls but never here. We were pleasantly surprised by the good service we received when arriving, our room was not ready so put us in a poolside room. It was a small but adequate room for a one night. I believe this is one the oldest hotel chains in Niagara therefore ca... More 

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Toronto, Ontario
1 review
5 of 5 stars Reviewed 3 days ago NEW

The location of the hotel is perfect, the room was very comfortable, there is sauna,hot tub, pool, sundeck, gym,in the lobby you have coffee and tea free for all day and Shannon at the front desk is deliciously kind, gentle and helpful!! I will come back soon for sure!! Definitely recommend it!!

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Toronto
1 review
1 of 5 stars Reviewed 3 days ago NEW

I'll be short...staff was rude, room was dirty and if you up late enough you'll see the ladies of the night turning tricks. You're probably better off at the Cadillac Inn if you want a cheap room but if you're coming with your family, go somewhere else. Oh, and don't stay here in the summer. The air conditioning doesn't work.

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2 reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

paid $53 a night for a suite with groupon deal. The staff at the front desk were every helpful. However, the room was on the second floor with no elevator and was across the parking lot. Seemed more like a motel. The pool area was wonderful. The room was clean. Although the air conditioner didn't work and the phone was... More 

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Flint, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly and helpful staff. We booked through groupon and received numerous perks. The hotel is in a nice but very touristy area. Rooms are clean and well-kept. Breakfast is delicious with coffee served all day long.

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Amherst
1 review
2 of 5 stars Reviewed 1 week ago

Room air conditioning was horrible. Was so hot during the night and we had it all the way up. Was so uncomfortable. Was sweating all night. Didn't like that there was a parking fee that we weren't advised of when booking.

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New York City, New York
1 review
3 of 5 stars Reviewed 1 week ago

We found an ant in the room but the service and staff were very pleasant. Overall, the hotel was in a good location 10 min walk to the falls. Go here if you are looking to save but are still looking to find a spot that's close to the action.

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Sarnia, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived on Friday evening around 8pm and the parking lot was basically full because it's not exclusive to just hotel guests but thankfully we found a spot. Anyone coming in after us would have not been so lucky. Check in was easy and the Front Desk Clerk was nice. I asked for an hour later checkout the next day... More 

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Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Apart from location of this hotel, everything falls below their regular standard. Bad quality of mattress, uncleaned rooms, low quality complimentary breakfast. And to the surprise the staff are terrible at listening. Try your best to avoid this hotel..

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Kingston, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We chose this hotel through Groupon and got coupons for The Outback and Ihop with out deal. When we arrived the FD clerk also gave us coupons for TGIF Fridays which was nice except that TGIF isn't open during the time we were there and we found out the next day that TGIF apparently doesn't honour them, so why were... More 

Was this review helpful? Yes 3
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