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Quality Inn & Suites

5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Hotel amenities
Quality Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #72 of 137 Hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 6 days ago
Christy T Bellefonte, Pennsylvania
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160 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Barrie, Canada
Level Contributor
3 reviews
1 of 5 stars Reviewed yesterday NEW

I have been fighting with this hotel and group on since my stay june 30. My room took 2 hours to check in to my room. No rooms were clean upon arrival and every person had to wait. Once i finally got a room it was a disgustibg mess. There was bacon on the floor, hand print of icing on... More 

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Chicago, Illinois
1 review
1 of 5 stars Reviewed yesterday NEW

This Inn was very well located walking distance to restaurants and the falls. It was though very outdated, hallways were dark, bathroom ceiling was leaking and moldy. The room had a mildew type smell to it. Otherwise the room was a good size. Happy I only booked one night!

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Miller Lake, Ontario
2 of 5 stars Reviewed 2 days ago NEW

Room uncleaned at all upon arrival. Given another, no AC and no fresh air. The hall way was cooler! Breakfast? soggy eggs in water, bacon sinking in water. crowded room, and several others complaining about their room and the breakfast. I have been to many in India and not like this. The gal at the desk at our arrival assisted... More 

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Niagara Falls, Ontario
1 review
1 of 5 stars Reviewed 4 days ago NEW

Waited 1 hour for a room , bathroom was rundown and falling apart. Carpet was 50 years old, room looked nothing like the picture. The t.v didn't work and when we checked out the person at the desk paid us no attention just sat there talking to her co- worker . Never again

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Bellefonte, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Everyone was very friendly and helpful. Our room was clean and comfortable. We enjoyed our stay. The location was in walking distance to most everything we wanted to do. We were also close to multiple WEGO bus stops, restaurants, shops, and attractions.

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1 review
1 of 5 stars Reviewed 1 week ago

Used a groupon for this hotel. Checked in and they put us in a motel across the parking lot. Pretty sure that is part of some other crappy motel called best niagara motel which is also next door. I saw a maintenance man wearing their shirt come in and tell the receptionists that a room was ready. It was pretty... More 

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Nantucket, Massachusetts
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 1 week ago

(The Cons) My wife found a great deal... so we ended up staying here for a couple of nights to see the Falls, (before our trip to Toronto). This place was a complete Nightmare. When we arrived to check-in the staff seemed pleasant, but when they told us we would be staying in a suite. I was thinking ok great...... More 

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A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

Great location within walking distance to the Falls. Complimentary breakfast kept the kids full. Our only real concern was the room advertisement on choice hotels listed this room as a suite with a pull out sofa bed. Most room this far listed as suites had a divider between the main room and the sofa bed. This is not an option... More 

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Toronto
1 review
3 of 5 stars Reviewed 1 week ago

The room was clean and device was good. We requested an extra blanket and were able to get it with no hassle. They had complimentary coffee and tea which is nice. Worth it with a GroupOn to get the best value.

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Cleveland, Ohio
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for Father's Day weekend with my children. I had done a bit of research and found out that to park in the hotel lot is $15 for the day so we found a Clifton Hill public lot for $7 very nearby. The room was more spacious than I expected. Older but clean. We used the pool area and that... More 

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