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All 138 Niagara Falls hotels

Quality Inn & Suites

3.0 of 5 Motel   |   5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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Ranked #116 of 138 hotels in Niagara Falls
A recent review
5 of 5 stars reviewed 1 week ago
Tommy M Toronto, Canada
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  • Reviews (28)
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28 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • English first
  • French first
  • Italian first
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English first
Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Stayed for three nights for anniversary, was a perfect trip, staff learned it was our anniversary and went the distance to make it special from, the beautiful swans made out of towels, to the well wishes from front desk and our housekeeper, made the weekend special. We will definitely be returning

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4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

in a few word don`t bother booking there,, place stinks rooms very small.., and they charge 15.00 for parking when we were there the key did not work so the clerk had to come and open the room for us please if you read this take my advise and book another hotel up lundys lane

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Nashville, North Carolina
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel clerks were very friendly and helpful in giving us information. The hotel was near a lot of shopping and attractions, and walking distance to the falls! One thing that caught us by surprise was the fact that there is a daily fee to park! We stayed for 3 days, and it was over $50.00 upon checkout to pay... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Went to check in and: -Charged $15/night for parking -Key machine didn't work -- employees had to let us in our room every time. -Light falling of ceiling in room. -Wallpaper peeling off walls in room, and glue seeping through. -Jacuzzi had rusty metal parts. -No phone in room, but loose phone cord leading into hole in wall. -Room in... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Room large. Wifi connection good. Comfortable beds. Key did not work; was in the room furthest from reception and constantly walked back and forth as they re-cut key and it did not work again and again. After returning from a night walk to the falls, again the key did not work and found myself walking back and forth as they... More

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Toronto, Canada
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed here for one night. not the best of hotels but we needed something cheap for one night and this hotel did its job not the cleanliest of places and the rooms smelled as well. nothing over the top to complain about but it was far from a top notch hotel. paying for parking is ridiculous considering its location. the... More

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Elizabethtown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We called the week prior to our arrival for check in time and planned our travel based on that information. When we got to the hotel, we were told the room was not ready and I had the wrong check in time anyway. The young man (asian guy) was very unpleasant, made us feel like we were bothering him and... More

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Rochester, New York
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There was no bathtub, just the world's smallest stand-up shower. I am 5'5" and average build and could barely maneuver to clean myself, much less bend to shave my legs. However, staff was friendly and helpful and provided coupons to area businesses. And overall the room was clean and modern. And great location if interested in Clifton Hill.

Was this review helpful? Yes 4
London, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Pro's: Friendly, helpful staff. Close to attractions. Reasonably priced rooms given the location. Cons: Inadequate and paid parking. So, so rooms. Room 316 has a ceiling leak that has been leaking for some time. Hotel's response to this persistent leak is to send housekeeping to the room with a wet/dry vacuum to remove the water from the carpet. The hallways... More

Was this review helpful? Yes 1
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Additional Information about Quality Inn & Suites

Address: 5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn & Suites 3*
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Also Known As:
Baymont Hotel Niagara Falls
Baymont Inn And Suites
Hotel By The Falls
By The Falls Niagara

21 photos of this hotel

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Hotel & grounds (3)
Room/suite (8)
Pool/beach area (1)
Bathroom (1)
Dining (2)
Other (4)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
located within walking distance to The Falls, Clifton Hill, Casino Niagara, the Fallsview Casino Resort and many restaurants, shopping and entertainment. With newly redecorated and renovated guestrooms and a brand new boardroom, ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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