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All 137 Niagara Falls hotels

Quality Inn & Suites

3.0 of 5 Motel   |   5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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Ranked #116 of 137 Hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 2 weeks ago
Joslyn J
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31 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Hamilton, Canada
1 review
1 of 5 stars Reviewed 5 days ago NEW

My sisters and I bought a romantic weekend at this hotel (nice room & jacuzzi etc.) for my parents for my mom's 50th birthday. The room was booked and paid for three months in advance to ensure there are rooms available. What was awaiting them was the most disappointing experience ever. Both my parents took the day off work and... More

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Bronx, New York
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

There is absolutely nothing nice about this place, it's very outdated and just plain gross. We (my mother & I) found a bed bug crawling from under her pillow, she immediately killed it and called the manager up to our room. The manager (who btw was very unprofessional) just flipped the mattress, pretended to examine the bug and then claimed... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a family friendly and inexpensive stay by the Falls, this one is for you. Staff is friendly. Rooms are a bit older, but clean and do not smell of smoke. Pool, hot tub and sauna are clean. There is a charge for parking (15 dollars), but worth it if you are exploring the area. At... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed for three nights for anniversary, was a perfect trip, staff learned it was our anniversary and went the distance to make it special from, the beautiful swans made out of towels, to the well wishes from front desk and our housekeeper, made the weekend special. We will definitely be returning

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Was this review helpful? Yes
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

in a few word don`t bother booking there,, place stinks rooms very small.., and they charge 15.00 for parking when we were there the key did not work so the clerk had to come and open the room for us please if you read this take my advise and book another hotel up lundys lane

Was this review helpful? Yes 1
Nashville, North Carolina
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel clerks were very friendly and helpful in giving us information. The hotel was near a lot of shopping and attractions, and walking distance to the falls! One thing that caught us by surprise was the fact that there is a daily fee to park! We stayed for 3 days, and it was over $50.00 upon checkout to pay... More

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Went to check in and: -Charged $15/night for parking -Key machine didn't work -- employees had to let us in our room every time. -Light falling of ceiling in room. -Wallpaper peeling off walls in room, and glue seeping through. -Jacuzzi had rusty metal parts. -No phone in room, but loose phone cord leading into hole in wall. -Room in... More

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 14, 2014

Room large. Wifi connection good. Comfortable beds. Key did not work; was in the room furthest from reception and constantly walked back and forth as they re-cut key and it did not work again and again. After returning from a night walk to the falls, again the key did not work and found myself walking back and forth as they... More

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Toronto, Canada
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 12, 2014

stayed here for one night. not the best of hotels but we needed something cheap for one night and this hotel did its job not the cleanliest of places and the rooms smelled as well. nothing over the top to complain about but it was far from a top notch hotel. paying for parking is ridiculous considering its location. the... More

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Additional Information about Quality Inn & Suites

Address: 5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn & Suites 3*
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Also Known As:
Baymont Hotel Niagara Falls
Baymont Inn And Suites
Hotel By The Falls
By The Falls Niagara

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Room/suite (8)
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