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Quality Inn & Suites

5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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Quality Inn & Suites
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Ranked #71 of 136 Hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 3 days ago
BKYESS
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187 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here for 2 nights and actually stayed in 2 different buildings and 2 different room types. Avoid staying in the building that's NOT where the lobby is. There is a huge difference in these rooms, so stay in the same building where the lobby is. The Internet is not accessible in the building across from lobby. Now a... More 

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Brampton, Ontario
1 review
4 of 5 stars Reviewed 4 days ago NEW

We were originally sent to the wrong room. When we were finally given the correct room; it could've been cleaner kept up better. The room should've been better maintained. The walls weren't properly finished and electrical outlets weren't properly attached to studs

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Inman
1 review
2 of 5 stars Reviewed 6 days ago NEW

The staff was great! Very friendly and willing to help with directions and such. The hotel was mostly clean but the rooms were outdated. I have never seen such a small shower aside from the cruise shower. Our AC unit did not work and we rarely could find ice. Breakfast was passable but not great.

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Toronto, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel several times before. They were all good experiences. This time around they placed us in the rooms across the main building. At arrival, the pillows were covered in wet spots. We complained, their solution was to change the pillow covers. I leave it to your imagination as to the cause of the witness to... More 

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Queens, New York
1 of 5 stars Reviewed 1 week ago NEW

Very scary to put it mildly. Groupon needs to remove this one from there list. Curtains did not close, bathroom door would not close, flies in the room, very old, and breakfast only a homeless person could appreciate. Never again

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Toronto, Ontario
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

First off, the only reason you didn't get a one is because I didn't see any bugs. We arrived and found no parking in your paid parking lot. There was a lady standing there smoking a cigarette who then walked over to us and said, "Just park anywhere your car won't block someone". We were unsure if we should take... More 

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Was this review helpful? Yes 1
Friedens, Pennsylvania
2 of 5 stars Reviewed 1 week ago

Did not have our name on file when checked in. Eventually did give us a room. Said that we needed to call Groupon for some unknown reason to confirm what should had already been established. In the exercise room the air conditioning didn't work nor the TV. Told them at desk but nothing was done. The elliptical squeaked like crazy... More 

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Detroit, Michigan
1 review
2 of 5 stars Reviewed 1 week ago

The hotel is outdated and needs some remodeling. The curtains were dusty and old.The chairs in the room were dusty. The WIFI service was horrible. You had to stand in the lobby to get a good signal. The one positive aspect is the staff was very nice and accommodating. The also have a nice free breakfast from 7 - 10... More 

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Niagara Falls, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We live in Niagara Falls - we booked this on a Groupon just to get away from the kids for a night. The front desk staff, especially Trisha, were excellent - helpful and friendly. The check in was smooth and quick. The room was dated but clean. It was a jacuzzi with a king bed. The jacuzzi worked well. The... More 

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Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay here every year. The staff is great and nice clean rooms. This location is within 5 minute walk of Clifton Hill. Parking at this hotel is extra but you would have to pay to park near the falls anyway.

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