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All 137 Niagara Falls hotels

Quality Inn & Suites

3.0 of 5 Motel   |   5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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Ranked #108 of 137 Hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 6 days ago
Karlene R Toronto, Canada
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43 reviews from our community

Traveler rating
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    8
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8
20
3
Business
0
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Copenhagen, Denmark
2 reviews
1 of 5 stars Reviewed yesterday NEW

Stayed for 2 nights in this hotel, which makes Bates Motel seem nice, friendly and welcoming. Room was in the annex, dirty, disgusting, nothing worked. No telephone, dangerous aircon with the cords sticking out. Breakfast room was a broom closet, we had to get the bread + coffee and placed ourselves in the reception area, very cosy. DO NOT spend... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

The only thing that is nice about this hotel is the location. However there are many hotels in this area, which I'm sure would be a better stay than the Quality Inn. Maybe it wouldn't have been so bad if we stayed in the actual Quality Inn Building, but we were placed in a separate tower seperate from the check... More

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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Today oct 18 my birthday stay at this hotel, here is my comment: Swimming pool:Extremely cold Room: we booked two queen bed with fridge for my medication, we got one queen bed without fridge for 4 of us, also we stayed at another tower, we need to walk on the street to the main building for swimming, but outside temperature... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed at the Quality Inn & Suites hotel over Thanksgiving and it was just average - It doesn't have the perks of the higher ends hotels but is clean and reception was very welcoming. I have to say their beds are really comfortable and we had a great night sleep. What more could you ask for...for that price - Thank... More

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Bracebridge
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I really appreciate how I was treated by reception as if I was the only customer.She was cheerful not condescending,extremely helpful,and for a young lady so knowledgeable.Keep up the good work.Thanks

Review collected in partnership with this hotel

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Cleveland, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

I got a deal on this place on groupon. What a dump! At first glance it seemed OK but the longer we stayed the worse it got! Our room was only cleaned once in 3 days. We practically had to beg for towels. And on the last day we noticed roaches crawling all over the TV stand and some in... More

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St. Catharines, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel with some friends over the weekend, and it was the BEST hotel I've ever stayed in. The staff was super friendly, and VERY helpful. The rooms were cleaned to perfection, the beds were very comfortable. I even got extra pillows delivered to my room by an excellent houseman. Great price, great location, great people. I've... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a little problem with finding reservation but was a busy weekend. Got everything worked out Melanie was fantastic and made sure we were taken care of on our 1 year wedding anniversary. The service was great, the hotel was located in the heart of all the shops and only 20 minute walk to horseshoe falls.

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Guelph, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This was by far the worst hotel I have every stayed at. The staff was not friendly, nor welcoming, and we got pushed to an outbuilding. There was no WIFI that we could connect to, I am assuming that was because we were not in the main hotel. We had friends in our room (not sleeping there), and got charged... More

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here with my boyfriend for a wine tour. The room was very big and nice but the bathroom was tiny. The staff were friendly as well. I gave it only four stars because you had to pay alot for parking when you can park down the street for 5$ and the public bathrooms on the main floor were... More

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Additional Information about Quality Inn & Suites

Address: 5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn & Suites 3*
Number of rooms: 84
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Also Known As:
Baymont Hotel Niagara Falls
Baymont Inn And Suites
Hotel By The Falls
By The Falls Niagara

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