On April 7, 2009, I stayed at this hotel after reading several reviews on it. We had asked for a nonsmoking room; however, the room smelled of stale cigarettes. The room did appear clean. On the morning of our departure, we were packing our things when we noticed a cockroach crawling across the bed. Luckily it was as we were...
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Dear Sir/Madam:
I would like to take this opportunity to thank you for the comments about your stay with us. It is unfortunate that you were not happy; I wish you had told us about the smell in your room on arrival. We always want our customers to have a good experience with us and we would have done something...