I had the best weekend planned in Niagara Falls until I checked into the Oakes hotel. I arrived early on Saturday, Nov. 7th. I was pleased to receive a room prior to the 3pm check-in. I had requested a Falls View Room and upon entering the room notice a very worn out room that smelt like stale smoke. There was... more

The room had few amenities. The sink stopper had to be adjusted to drain. Housekeeping was reasonably quick to fix it. The front desk clerk was snippy. She seemed exasperated at any queries we had. When I called to make arrangements for transport for dinner I was transferred twice to confirm that it was in place. The dinner and servcie... more

Our experience was that the staff could not have been better. Jennifer went out of her way to find us a room with a terrific view. So good that I took many pictures of the falls right from our room. Great experience to watch the sunrise over the falls as well as the illumination at night. Room was spotless. Pillows... more

We stayed on the 16th floor and the view was incredible. The 4 of us sat and looked out the window for hours! Great view of both the falls and the upstream river. The rooms were clean and spacious. There are not too many vending machines so getting a drink was a bit of a chore for my husband. more

I have stayed at several hotels in Niagara and this hotel was having a beautifull (best) panorama over the Niagara Fall. Rooms where very good too. more

Stayed at the Oakes for 2 nights on the 2 night gourmet getaway package. We booked a king size room with jacuzzi fallsview. We knew when booking that this wasnt going to be the most glamourous of hotels. We've stayed at the Sheraton in Niagara Falls which was much nicer, but also would have been an extra 300 dollars for... more

I would not recommend this hotel to anyone. We made reservations and 3 days before we left we decided to stay next door at the Embassy Suites hotel, after reading the reviews of this hotel. We cancelled the reservation and received a confirmation number that our reservation was cancelled. However, after we returned home, we found out that we had... more

We highly recommend booking a fallsview room. The view is unparalled by any other hotel. We booked three rooms for our family vacation; they were all very clean, comfortable, and roomy. The bathrooms were very clean. We found the staff knowledgeable and helpful. Major attractions are within walking distance. The jacuzzi room on the top floor was fabulous and had... more

My wife and I went to Niagara Falls for our honeymoon. We stayed at a wonderful bed & breakfast (Redwood) for the first 5 nights, then decided to treat ourselves to 2 nights of fallsview luxury to finish our trip. It's true that you can see the falls...through some of the dirtiest nastiest windows I've ever seen, which are not... more