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All 137 Niagara Falls hotels

Oakes Hotel Overlooking the Falls

3.0 of 5 Hotel   |   6546 Fallsview Blvd, Niagara Falls, Ontario L2G 3W2, Canada
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Oakes Hotel Overlooking the Falls
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Ranked #44 of 137 Hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 3 days ago
2travelhonies Markham
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1,942 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Markham
Top Contributor
91 reviews 91 reviews
12 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We purchased the gourmet package and stayed for 2 nights this past weekend. The room was clean and had signs of renovation with a new LED big screen HD TV. But too bad there're too few channels, especially Canadian channels...no weather network!! We liked to stay in different hotels to experience the difference. This package is very good for the... More 

Was this review helpful? Yes 2
nicole g, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this review

Thank you for your review, we appreciate all comments and concerns of how we can do better. I will forward along all your can do better list to the appropriate departments so that we may be able to serve our future guests and hopefully yourselves better. Thank you Sincerely Nicole More 

Leamington, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A great place to stay. Check in was seamless and they upgraded our room to a full on view of the falls. We received a coupon for 25 $ for the casino and won 40$ so that was a bonus. Room was clean and quiet and staff helpfull. Would definitely stay again.

Was this review helpful? Yes
nicole g, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this review

Dear valued reviewer, Thank yoi for taking the time to write your wonderful comments on trip advisor, we appreciate this tremdously and do hope that we will see you again. We are glad that the package and room were everything you expected. congrats on the casino winnings as well. Take care Nicole More 

Chili, New York
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I purchased the Couples Getaway Package for my husband's birthday this past week. It was a much needed surprise getaway. We don't get out much without the kids and really needed the break. Nicole the manager was EXTREMELY accommodating when checking to make sure my reservation was booked. (I have gone to other hotels in Niagara Falls and the room... More 

Was this review helpful? Yes
nicole g, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this review

Dear valued reviewer, thank you very much for the fantatsic review we greatly appreciate all your kind words. It was my pleasure to have assisted you with your booking, i hope you will return again! Sincerely Nicole More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A group of four of us stayed at this hotel in two seperate rooms, in one room we found hair from previous people, in the other there was bottle caps, garbage from previous people and a broken shower head (it was like Niagara falls in the bathtub.) The view of the falls was amazing, but for cleanliness reasons none of... More 

Was this review helpful? Yes 3
nicole g, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this review

Thank you for review of you recent stay here at the Oakes Hotel. I do apologize for the cleanliness isuue of the hair as this is not a standard for us at all. We inspect each room daily to make sure issues such as this do not occur. I have forwarded this review to the Housekeeping manager so that she... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

So I'm not one to ever review a place, or even complain. But this is the 4th time we've stayed here and had problems every time. We're not picky people! Last time, we woke up at 6am to the loudest rattle in the walls I've ever heard. (We actually videoed it) and it continued off and on until 9am. When... More 

Was this review helpful? Yes 1
nicole g, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this review

Dear valued guest, Thank you for your review , please accept my personal apology for the lack of customer service you have encountered from all staff of the hotel and lack of attention to your issues. If you wish you may contact myself and i will be happy to talk with you . sincerely Nicoel More 

Bath, United Kingdom
Top Contributor
205 reviews 205 reviews
56 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights after a 5 night stay in NYC before flying home from Toronto. We arrived early evening and check in was fine, we had hired a car and were then told the parking was $20 a day, we were under the impression that this had already been paid for in our package and after some... More 

Was this review helpful? Yes 1
nicole g, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this review

Thank you for your fantatsic review, I have taken notes to the small concerns you have written about and forwarded this review off to the other management team as well. I do hope you will share your great experience to your freinds and family. Again thank you for choosing the Oakes Hotel as your vacation destination! Take care Nicole More 

Trowbridge, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were originally booked into the Days Inn hotel, but due to it shutting were moved to this hotel. We were extremely impressed! The receptionist waived our car parking fee, as we had been moved hotel. We had free wifi in the whole of the hotel and it even reached to Applebee's next door. We required a twin room and... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here and was very surprised by how outdated the room was. The room was falling apart. The view of the falls couldn't be beat, but the rest of the room was horrible. I would not stay here again

Was this review helpful? Yes 1
nicole g, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this review

Dear trip advisor reviewer I apologize for the condition of the room you receieved upon checkin, please contact the manger to speak with her in regards to your stay so that we may be able to take note of the issues and hopefully recify the concerns you have. Nicole More 

Welland, Canada
Top Contributor
73 reviews 73 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Bought a Groupon deal which included a room (2 Queen beds), gift cert to Applebees, casino credit & dinner at Remingtons and wine tasting certs. We also got free wifi & it's definitely walking distance to the casino & other attractions. Given all this, the deal was fantastic. We found the room in good shape, the view was fantastic &... More 

Was this review helpful? Yes
nicole g, Front Office Manager at Oakes Hotel Overlooking the Falls, responded to this review

Dear valued guest, Thank you for your great review, it pleases us to know that we exceeded your expectations and we hope that you will continue to stay here for the years to come. Please feel free to sign up for our promotional emails so that you may take advantage of our great specials we offer to our repeat customers.... More 

Paisley, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our stay was booked through an online deal site. The reservation was made for a "Fall Side" room with two queen beds. We checked in and got our package, which included several coupons included in the online deal(which were really great coupons, I might add) The clerk let us check in early(12 noon) which was a nice surprise. The lobby... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Great view(25)
  • Parking lot(13)
  • Wine tasting(10)
  • Very clean(9)
  • Jacuzzi suite(6)
  • Front desk staff(5)
  • Hot tub(5)
  • Friendly and helpful(5)
  • Gourmet package(4)
  • Well worth(3)

Additional Information about Oakes Hotel Overlooking the Falls

Address: 6546 Fallsview Blvd, Niagara Falls, Ontario L2G 3W2, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Oakes Hotel Overlooking the Falls 3*
Number of rooms: 167
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Also Known As:
Oakes Hotel Overlooking Falls
Oakes Hotel Niagara Falls

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