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Hilton Niagara Falls/Fallsview Hotel & Suites

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6361 Fallsview Blvd., Niagara Falls, Ontario L2G 3V9, Canada
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Hilton Niagara Falls/Fallsview Hotel & Suites
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Hilton Niagara Falls/Fallsview Hotel & Suites
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4,712 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

My wife and I went on our pseudo honeymoon here recently. While the checkin and first impressions were positive, that's where it stopped. The hotel itself is dated with paper thin walls, toilet pieces breaking, shower leaking and the whirlpool tub incredibly loud. When the room next to ours had theirs on, it was shaking our walls. The price of... More 

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1 review
3 of 5 stars Reviewed 2 days ago NEW

We celebrated our Anniversary at Hilton, we received 3 bottles of mineral water as a special gift, the highlight was the management said this is the best they can do, sad but we expect better from a star hotel, the service & location is great BUT

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Ashland, Virginia
Contributor
20 reviews 20 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed there with the wife. 43 floor Super view Victoria day so fireworks every where . Very good service. you get what you pay for. Its Hilton I also believe parking should be included or discounted. I would recommend.

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Gloversville, New York
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel never disappoints us. The only improvement is the parking should be included in the stay.It seems a little excessive considering what you are paying for the stay. In any case the beauty of the area is with out measure.

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Waterdown, Ontario, Canada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Every time I go this hotel, I am never disappointed. The specials they send me are awesome for one night in king bed falls view top floor, breakfast buffet for two and dinner voucher which is substantial. I would highly recommend it.

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toronto
Top Contributor
137 reviews 137 reviews
31 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is very clean and relatively new. Service was good, The room we got had a good view even though we did not reserve the falls view room. Room is big enough for 4 of us. Only concern was the parking, we had to pay $35 for valet parking. They did have self parking but not sure about the price.... More 

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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Before I booked I read some of these negative reviews and almost booked elsewhere. I am so glad I didn't! The people that complain about everything must live in complete fantasy world. We stayed on the 45th floor of the north tower and the views were amazing. You need to pay a little extra for this but we got a... More 

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Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

On behalf of the staff and management of the Hilton Hotel and Suites Niagara Falls/Fallsview, we very much appreciate you taking your valuable time to provide us with this very important positive feedback. Our on-going goal is to create a culture of outstanding guest service, and communicating and recognizing those individuals and/or Departments that contribute to this goal in positive... More 

Canada
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I booked a quick getaway to Fallsview Hilton and stayed with my wife and 2 kids on Saturday night. It was Victoria Day weekend, so the room prices wasn't cheap. It was $399 for the 2-room suite in the North tower (they're all 2-room suites in that tower). With parking, tax, and the scam tourist tax, the bill was over... More 

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Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for taking the time to advise us of your concerns. Helpful feedback such as yours is another important way for us to constantly monitor and improve the level of service that we provide to all of our guests. I do apologize for any disappointment you had with your stay with us. Should your travels bring you back to... More 

Palmyra, Pennsylvania
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel on our trip to Niagara Falls last weekend. The appearance of the hotel was very nice. Well maintained. The room was great and clean, which is important. But, we did pay a premium to have one of the upper floor suites. I was very pleased with the view. However, we had to pay for wifi... More 

Was this review helpful? Yes 1
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for taking the time to advise us of your concerns. Helpful feedback such as yours is another important way for us to constantly monitor and improve the level of service that we provide to all of our guests. Should your travels bring you back to the Niagara Falls area sometime in the near future, I would hope that... More 

Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

me and my girlfriend stayed here after a short trio down from toronto while visiting family the hotel itself was amazing and we even got a free upgrade to a junior suite the view was just out of this world right down onto the falls ! will be staying here again on our return visit !

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Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

On behalf of the staff and management of the Hilton Hotel and Suites Niagara Falls/Fallsview, we very much appreciate you taking your valuable time to provide us with this very important positive feedback. We look forward to having you back to the Hotel one day soon. Thank you, Paul Ford General Manager More 

Hotel Review Summarization

What travelers say

  • North tower(95)
  • Breakfast buffet(47)
  • Very nice(42)
  • Bedroom suite(34)
  • Great view(31)
  • Valet parking(29)
  • Watermark Restaurant(20)
  • Macaroni grill(20)
  • Jacuzzi tub(16)
  • Fire alarm(7)
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