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Courtyard by Marriott Niagara Falls

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5950 Victoria Ave, Niagara Falls, Ontario L2G 3L7, Canada
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Courtyard by Marriott Niagara Falls
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Courtyard by Marriott Niagara Falls
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1,216 reviews from our community

Traveler rating
    471
    494
    170
    48
    33
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377
513
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

Room was very spacious with a mini fridge, iron, flat screen tv and jacuzzi. Staff was very pleasant and polite. The location was just off of the main strip, which worked very well. Falls were about a 15 minute walk.

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A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW

I stayed here and was very happy with the property. Justin was very friendly and helpful, very welcoming and greeted with smile. Thanks for making my stay as comfortable and relaxed as possible. Very much appreciated.

Was this review helpful? Yes 2
Toronto
Contributor
19 reviews 19 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

First, a few comments on the hotel. And then my plea to all hoteliers! We were there for a weekend (sports tournament in Niagara Falls). The hotel is very clean, the location is great (walking distance to almost all tourist sites, restaurants, etc.), service is good, the pool is very nice for the kids, and the rooms are updated with... More 

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toronto
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

When I showed up at 10 :15 pm to check in I was informed that there had been a 'situation' and they had given my room away and I no longer had a room, as the hotel was sold out. The service at the front desk was terrible. They left me to try and find another room, even though there... More 

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Keswick, Canada
Top Contributor
62 reviews 62 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a luxerious hotel. You cannot go wrong here. We found the travelzoo deal and it was worth it. We booked the Jr Presedential Suite with an in room fireplace and whirlpool. Everything in the room was nice, from the wallpaper, to the carpet, to the bed and pillows. It was spring and the leaves hadn't grown yet, so... More 

Was this review helpful? Yes 1
Girard, Ohio
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay here twice a year and just returned from another great visit. We stayed in room 1007 at the end of a hall corner. The room was smaller than other king rooms, but the bath was larger (had a tub) and it had a fantastic view of the falls and Clifton Hill. We booked two one-night packages back-to-back and... More 

Was this review helpful? Yes 1
Warrington, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I booked a short getaway for April 9 to 11. Check in was a breeze, Jennifer was very helpful and explained what was included in our package, gave us our wine and we were on our way. Great room on the 10th floor, one of the quietest hotel rooms we have every stayed in. Dined at the... More 

Was this review helpful? Yes 2
Toronto, Canada
Top Contributor
182 reviews 182 reviews
73 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here as part of a team for 3 nights. I booked the Presidential Suite as we planned to host the kids for pizza one night. The suite is exactly as shown in pictures on the website. Only draw back is that the one bathroom is in the bedroom area. The hotel was clean and all the staff from... More 

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Toronto, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I found a deal online where we got the Jr Presidential Suite with fireplace and jacuzzi, $40 at the Keg, 2 drinks at the Keg ($14 value), breakfast buffet at the Keg, free WiFi, wine tasting, beer tasting, cheese tasting, a bottle of wine, 2 glasses and Hersheys kisses... All for $170 Canadian (after all taxes and fees). The deal... More 

Was this review helpful? Yes 1
Alexandria, Virginia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Horrible customer services to front desk, rude and don't care at all about guests with complaints. Night auditor manager told me clean the bathroom and clean the bathroom floor is by request only, bathroom get full service at the time of check out. Internet didn't work at all, he told me I have to call lo technical support. The coffee... More 

Was this review helpful? Yes 2
Bev N, General Manager at Courtyard by Marriott Niagara Falls, responded to this review

We thank you for sharing your review on TripAdvisor. We are sorry to read that your recent stay with us did not meet your expectations. We take our guest feedback very seriously and have shared your review with our Front Office Manager and his associates. At the Courtyard Marriott Niagara Falls, we are always looking for ways to improve the... More 

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