We booked our weekend getaway one month ahead. Check in time was 3 o'clock, we arrived there at 4. We checked in and they gave us the key to our room, but as we entered the room, I noticed someone's luggage and the beds were not made. Complained to the front desk and they gave us another room. Later asked... More

We booked with this hotel for our 1st wedding anniversary. This was our second time at this hotel and probably our last. I chose to book here again because our first time here was great and because they had a good 2 night package. Upon check in we got a very new concierge. I can understand the learning curve associated... More

We booked the "Presidential Suite" for a family night away. The Presidential Suite has a seperate bedroom, then another pull out couch in a seperate family room - perfect for us as we have a 6 year old and a 3 month old baby. We arrived to check in at 2:55pm. The girl at the desk - in training -... More

Overall, I found this hotel to be very clean and comfortable, but a few annoyances caused me to only rate it 3 out of 5 First of all, I'm a Marriott Platinum member. At check in I am entitled to an upgrade if one is available and the desk clerk tried to ask for a $20 upgrade charge. One word...tacky!... More

My relatives and I stayed at the Courtyard Marriott Niagara Falls this past weekend (May 10th and 11th). We reserved two rooms. Overall this is a nice hotel - no real view of the falls, though we got a tiny glimpse of the American Falls from our window...The rooms were clean, and a good size, and were comfortable. The location... More

We stayed here for one night in May. The front desk staff were very helpful and allowed us to check in early. We had a large room with a view of the Skylon tower and a fireplace. We had a very nice buffett breakfast in the restaurant on Sunday. The best thing about this hotel is you can walk everywhere... More

Recently had a wonderful time at Courtyard by Mariott Niagara Falls via Travel Zoo. Checked in on a Monday in May and they upgraded us to a lovely room with zaqcuzzi and fireplace. with the Travel Zoo package we got the room ($119.00 value) $40.00 voucher for the Keg on the property, $25.00 Petro Canada card and a wine tasting... More

I was very impressed with this hotel - it seems the hotel has been recently renovated. The front lobby is modern, clean, very nice! Extremely friendly front desk staff. Helpful, always said "hello" when we passed through the lobby. Our room was on the 7th floor - recently renovated, very spacious. Our room was clean, bed was very comfortable. Nice... More

My husband and I recently booked a one night get-away at this hotel. We booked a special that included the room, a gas card, a buffet breakfast, a voucher for a restaurant and a wine tasting. The hotel advertised free wi-fi as well. When we arrived we were told that the breakfast was not available due to the kitchen being... More