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Courtyard by Marriott Niagara Falls

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5950 Victoria Ave, Niagara Falls, Ontario L2G 3L7, Canada
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Courtyard by Marriott Niagara Falls
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Courtyard by Marriott Niagara Falls
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1,211 reviews from our community

Traveler rating
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    169
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    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Girard, Ohio
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stay here twice a year and just returned from another great visit. We stayed in room 1007 at the end of a hall corner. The room was smaller than other king rooms, but the bath was larger (had a tub) and it had a fantastic view of the falls and Clifton Hill. We booked two one-night packages back-to-back and... More 

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Warrington, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I booked a short getaway for April 9 to 11. Check in was a breeze, Jennifer was very helpful and explained what was included in our package, gave us our wine and we were on our way. Great room on the 10th floor, one of the quietest hotel rooms we have every stayed in. Dined at the... More 

Was this review helpful? Yes 2
Toronto, Canada
Top Contributor
182 reviews 182 reviews
73 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here as part of a team for 3 nights. I booked the Presidential Suite as we planned to host the kids for pizza one night. The suite is exactly as shown in pictures on the website. Only draw back is that the one bathroom is in the bedroom area. The hotel was clean and all the staff from... More 

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Toronto, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found a deal online where we got the Jr Presidential Suite with fireplace and jacuzzi, $40 at the Keg, 2 drinks at the Keg ($14 value), breakfast buffet at the Keg, free WiFi, wine tasting, beer tasting, cheese tasting, a bottle of wine, 2 glasses and Hersheys kisses... All for $170 Canadian (after all taxes and fees). The deal... More 

Was this review helpful? Yes 1
Alexandria, Virginia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Horrible customer services to front desk, rude and don't care at all about guests with complaints. Night auditor manager told me clean the bathroom and clean the bathroom floor is by request only, bathroom get full service at the time of check out. Internet didn't work at all, he told me I have to call lo technical support. The coffee... More 

Was this review helpful? Yes 2
Bev N, General Manager at Courtyard by Marriott Niagara Falls, responded to this review

We thank you for sharing your review on TripAdvisor. We are sorry to read that your recent stay with us did not meet your expectations. We take our guest feedback very seriously and have shared your review with our Front Office Manager and his associates. At the Courtyard Marriott Niagara Falls, we are always looking for ways to improve the... More 

Hastings, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just returned - booked one night package and received bottle of wine - packaged nicely with 2 wine glasses along with delicious breakfast for 2 at the Keg. Room was spacious and exceptionally clean. Short walk to Clifton Hill and new Falllsview area. Great service, friendly staff.........will be back soon! :))

Was this review helpful? Yes 1
Guelph, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a great stay, romance package was a great deal and the activities included were enjoyable. On site Keg was wonderful and the included breakfast buffet was generous and tasty. Convenient to all tourist attractions and casinos. Great value and well appointed, clean rooms.

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Horrible customer service. Rude employees at reception during the day time. Never ever will stay at this Marriott again. Will not suggest anyone else to stay at this hotel. Room was clean but small. Never

Was this review helpful? Yes 2
Bev N, General Manager at Courtyard by Marriott Niagara Falls, responded to this review

We value your feedback and want to apologize for the issues you encountered upon check-in. The experience of our guests is our main priority and during high volume check-ins we strive to provide the best customer service possible. Thank you for choosing the Courtyard by Marriott Niagara Falls. More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I travel to Niagara Falls frequently because I play poker at the casinos. I usually stay with Embassy Suites as they provide excellent customer service and ensure that my needs are always met. However, Embassy was fully booked the weekend a couple of friends and I decided to go down so we decided to stay with the Marriott. We were... More 

Was this review helpful? Yes 2
Bev N, General Manager at Courtyard by Marriott Niagara Falls, responded to this review

Thank you for bringing your experience to our attention. At the Courtyard Marriott Niagara Falls, we respond to every guest concern in a timely fashion and unfortunately I did not receive your comments until today. I would like to discuss this matter when convenient for you and can be reached at 905-358-3083. More 

Sarnia
Contributor
20 reviews 20 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Niagra Falls has always been on my list of three places as must sees in North America since I was a kid. The other two are Orlando Florida Area and the Las Vegas Area. I've been to all many times. All three are great to visit "But you always leave feeling a little bit used and ripped off with all... More 

Was this review helpful? Yes 2
Bev N, General Manager at Courtyard by Marriott Niagara Falls, responded to this review

We truly appreciate your feedback. We are sorry to hear that your recent trip to Niagara Falls did not meet your expectations. Your comments have been passed along to our Management Team, as we are always looking for ways to enhance the experience of our guests. Thank you for sharing your comments. More 

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