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Four Points by Sheraton Niagara Falls Fallsview

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6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
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Four Points by Sheraton Niagara Falls Fallsview
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2,011 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Niagara Falls Fallsview
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Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 23, 2014

We stayed at the Four Points for 6 nights, and were happy with our stay. The room was big, with 2 queen size beds which 'slept well'. The room was clean and nicely appointed. We stayed on the 17th floor, where we had a good view of the falls. The staff was friendly and helpful. Location is great, within walking... More 

Helpful?
Thank Bodo S
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Bodo S, Thank you for taking the time to review our hotel, we truly appreciate it. It’s great to receive positive feedback from our guests that we can share with all staff members. Please think of the Four Points by Sheraton the next time you are in the area. Sincerely, Dana Albano More 

Norwich, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 23, 2014

Last minute on a Friday afternoon we decided to book this hotel for the night. It was a quick and pleasant check in. The room was spacious and clean. The bed was comfortable and the pillows were fantastic. The fact that the hotel is attached via a walk way to the Niagara Fallsview Casino was a pleasant surprise. There is... More 

Helpful?
Thank Tamfamgirl
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Tamfamgirl, We appreciate you taking the time to post such positive comments – it’s always great to hear that our guests enjoy themselves during their travels. Thank you for your review, and we look forward to welcoming you back in the future. Kind Regards, Dana Albano More 

Ottawa, Ontario
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 22, 2014

First it was a tad bit confusing to find the front door, but that could be blamed on GPS. Either way once we found the front door check in was a breeze. We opted to self park, which was $15 and is located in a parking lot across the street. Is that expensive? Yes, but when the alternative is $25... More 

Helpful?
1 Thank aveclesfilles
Guelph, Ontario
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 22, 2014

This hotel is located in the heart of Niagara Falls, Ontario - attached to the Casino, surrounded by restaurants, a short walk to the Falls. You won't need your car unless you are heading to outlying areas. The hotel is clean and the staff were friendly. The hotel was very busy (prime tourist season) but check-in was still fast. Given... More 

Helpful?
Thank Kevin N
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Kevin N, Thank you for choosing our hotel and for taking the time to post a review. We look forward to your next visit. Kind Regards, Dana Albano More 

Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 22, 2014 via mobile

In the past year I have been here 3x. Upgraded by front desk on 2 occasions ..only once did I have an issue and that was noise from a hockey tournament staying there ...security soon remedied that ...if you get a desk it's well worth a visit..park at Casino ..walk over connecting bridge !

Helpful?
Thank Bemerry05
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Bemerry05, Thank you for your continued loyalty, it is truly appreciated. I am happy to hear we continue to exceed your expectations. We look forward to your next arrival. Kind Regards, Dana Albano More 

Toronto
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 22, 2014

This hotel is not only beautiful but in the perfect spot! You can go to the casino, parking garage, restaurants, kids attractions along with the big water parkand never have to go outside!! My husband and I attended and had a very romantic evening.. the rooms and views are stunning!!!

Helpful?
Thank KBobbitt
Ottawa, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 17, 2014

Overall - 3.5 out of 5 We bought one of the Four Points' weeknight package deals for $129 plus tax. In addition to the room it included wine tours and discount coupons for two of their in-house hotels - $10 for IHOP and $70 for Ruth's Chris steak house. The total price wasn't much in excess of the going rate... More 

Helpful?
3 Thank KJ162
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 17, 2014

Room was good for the price. If you plan to only sleep in this hotel, you will be fine. If you go in any restaurant inside, you will feel just as if you were raped on a beach. 4$ for a filter coffee not even as good as McDonalds?!?!?! Come on!!! Stay away from their special offers. First, there are... More 

Helpful?
1 Thank Francois R
Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Francois R, I am disappointed to hear that you felt like we took advantage of you. I assure you that the prices of the restaurants are comparable to the area hotels offering the same type of menu. Thank you for taking the time to share your thoughts with us. Kind Regards, Dana Albano More 

Viera, Florida
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed July 17, 2014

Let me start by saying I have NO idea why people are giving this hotel a bad review. We stayed two nights, 7/14-7/16/2014. I picked this hotel based on some reviews on TripAdvisor and by price for location. We were VERY pleased with our choice. We checked in at 2pm, quick easy check-in. Our room was not ready which was... More 

Helpful?
1 Thank cantsitstill17
Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear cantsitstill17, Thank you very much for taking the time to share your positive experience at our hotel with other readers. It’s great to hear that you gave our hotel a chance after reading negative reviews and more importantly it’s great to hear that you loved our hotel. Please think of our hotel the next time your travels include Niagara... More 

Clyde, New York
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 16, 2014

It was our anniversary, so they upgraded our room to include jacuzzi suite, added some chocolates, made dinner reservations for us and got us a private dinning area! Room was very clean, hotel offered many areas to eat. Walking distance to Niagara Falls and many local activities.

Helpful?
3 Thank Chris L
Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Chris L, Happy anniversary! Thank you for taking the time to post a review highlighting the wonderful service you received at the Four Points by Sheraton. It is great to hear how the staff ensured that you had a fabulous anniversary! Please keep us in mind for every occasion. Kind Regards, Dana Albano More 

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