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All 137 Niagara Falls hotels

Four Points by Sheraton Niagara Falls Fallsview

3.0 of 5 Hotel   |   6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
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Ranked #37 of 137 Hotels in Niagara Falls
A recent review
4 of 5 stars Reviewed May 23, 2013
JennyPenny82
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1,467 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Four Points by Sheraton Niagara Falls Fallsview
See the most recent reviews
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 23, 2013 via mobile

Stayed here for 1 night and had to walk quite a bit to get to the Maid of the Mist. Really wasn't impressed. Had a view of the parking garage. The shower felt very small but at least everything was very clean. I recommend it for people who don't really care for a view but want a clean room. A... More

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Toronto, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed May 23, 2013

Stayed at this hotel for one night second weekend of May. We had a king jacuzzi room. We checked in pretty late and as a result got a room on the 2nd floor which had a view of the roof of the entrance and partial view of the casino. I wasnt too crazy about the view, however hotel was completely... More

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Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear S_mhammad, I am pleased to hear that our agents delivered exceptional customer service; our goal is for every guest to have an enjoyable “mini-vacation” and want to return again. Thank you for your review and make sure you come back to see us again, when your travels include Niagara Falls – the comfy beds will be waiting for you!... More

Sterling Heights, Michigan
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 22, 2013

Overall, I would choose this hotel again to stay at. Modern & newly renovated decor. We stayed in a king room with jacuzzi with city view. City view was of a parking lot, but who really spends that much time looking out the window. TV was a nice size. Plenty of storage space & seating. Small shower but nice glass... More

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Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Kristen M, We appreciate your feedback regarding your stay at the Four Points Niagara We're delighted to read that your experience exceeded your expectations! Of course we always appreciate positive reviews from our guests, as we are very proud of what we have to offer. I apologize that you were not able to locate the black-out blinds to keep... More

Lapeer, Michigan
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 21, 2013

I booked this room for my husband and I thru Living Social to Niagara Falls Canada and it was a fair price for a room with a supposed Falls view but like a previous review it was more of a view of the parking lot at the neighboring casino than the falls. The room smelled like mildew but was relatively... More

Was this review helpful? Yes 2
Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Melody M, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet your expectations. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. Thank... More

Montreal, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 21, 2013

We stayed in a King room with a jacuzzi, I felt the room was not clean enough. As I walked on the carpet, I stepped on crumbs which I found disgusting. Then, I noticed a dirty plastic knife on a chair along with more food crumbs. I pulled back the sheets and I found a hair in the bed. I... More

Was this review helpful? Yes 2
Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear SarahK, We appreciate you taking the time to share your thoughts with us. Thank you for bringing the state of your guest room to our attention, that is not acceptable and I apologize. I have shared your feedback with our housekeeping manager so she may use it to further train her staff. I am happy to see that all... More

Hamilton, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 21, 2013

Hotel was decent, but disliked no deals that included breakfast. The Ruth Steakhouse is a rip off so we never used the deal for it. I liked that the casino was attached, we ended up going to the Casino's breakfast buffet which was really good. Room was good, however I like the Embassy's deals and room better for the price... More

Was this review helpful? Yes 1
New York, New York, United States
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 20, 2013

My husband and I booked a room through Groupon as part of our "mini-moon" to Niagara Falls. The rate we received through Groupon was certainly fair and included a dining credit to Ruth's Chris and a breakfast credit for IHOP which are both located within the hotel. Upon our arrival, we were pleased with the pleasant manner of the reception... More

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Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Marietta M, Thank you for your loyalty to the SPG program and for you loyalty to our brand. I am happy to hear that you had a smooth check-in and were greeted with friendly and helpful front desk staff. I apologize that our agents at the front desk were not able to provide you with any information on the... More

Windsor, Canada
Top Contributor
108 reviews 108 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 19, 2013

Ha a promo offer for a Friday night stay and $60 Voucher for the Chris Ruth steak house. Our room was in the old part of the building. In comparison, the room at the embassy is better since it has a view of the falls instead of the parking deck at falls view casino. But if you do plan to... More

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Sydney, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 19, 2013

We stayed there in May 2013. The staff was very friendly and helpful. Room had a good size and was very clean. The location was perfect! Would pick this hotel at any time again. The hotel offers free Internet, the beds were comfy and check in pretty quick. I highly recommend this hotel.

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Medina, Ohio
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 17, 2013

We got a Groupon deal that included $60 voucher for Ruth Chris, 2 free drinks at Eastside Mario's and $20 off Outback Steakhouse for $129 including taxes. Room was clean and comfortable with a city view. Free Internet service is also great. Staff at front desk was very friendly and check in was fast. Easy access to Fallsview casino was... More

Was this review helpful? Yes
Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Claire N, I am glad to hear that you had a fantastic stay with us! It is great to hear that you took advantage of one of the simple pleasures Four Points offers – free wifi for our guests. I am pleased to see that we made a great impression and you would stay with us again, it is... More

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Hotel Summarization (Beta)

What travelers say

  • City view(13)
  • Very clean(12)
  • Valet parking(10)
  • Hot tub(10)
  • Very comfortable(8)
  • Great location(6)
  • Self park(6)
  • East Side Marios(4)
  • Front desk staff(3)
  • Parking lot(3)

Additional Information about Four Points by Sheraton Niagara Falls Fallsview

Address: 6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Niagara Falls Fallsview 3*
Number of rooms: 391
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Also Known As:
4 Points By Sheraton Niagara Falls Fallsview
Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls
Fallsview Plaza Niagara Falls
Hotel Fallsview Plaza
Fallsview Plaza Hotel

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